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1.0 Purpose: Risk and Opportunity Assessment Procedure
1.0 Purpose: Risk and Opportunity Assessment Procedure
1.0 PURPOSE
a) give assurance that the quality management system can achieve its
intended result(s);
b) enhance desirable effects;
c) prevent or reduce undesired effects; and
d) achieve improvement in the service delivery of the province.
2.0 SCOPE
This procedure shall apply to the PLGU-DdO-Quality Management System
process on the actions to address risk and opportunities.
3.2 Context of the organisation - All of the internal and external issues that
affect the ability of the QMS to achieve intended outcomes / results.
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QUALITY MANAGEMENT SYSTEM
RISK AND OPPORTUNITY ASSESSMENT PROCEDURE
3.10 Control - Actions to reduce the Risk Level or enhance the Opportunity
Level of a Risk or Opportunity, respectively.
3.11 Action Priority - Measures whether the risk should be treated or not;
whether opportunity should be pursued or not.
3.12 Action Plan- Plan of activities that will prevent the occurrence of the risk
or that will maximize the benefits of the opportunity.
3.13 Timeline - Period covered that the action plan shall be implemented.
3.14 Audit Finding - Result of the evaluation of the collected audit evidence
against audit criteria
3.19 Request for Action (RFA) - A tool/form used to record the audit findings
and the corresponding root cause analysis and appropriate actions taken
to address it.
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QUALITY MANAGEMENT SYSTEM
RISK AND OPPORTUNITY ASSESSMENT PROCEDURE
3.20 Risk Management Team- The Risk Management Team oversee the
monitoring of the Risk and Opportunities identified.
3.21 IQA Team - The IQA Team formed to oversee the IQA implementation.
Ref.
Key Activities Responsible
No.
5.1 Determine Internal and Internal and External Issues shall be Process
External Issues determined using the SWOT Owner
Analysis
5.2 Identify risks and ● The following shall be used as Process
opportunities inputs for determining risks and Owner
opportunities:
o analysis of external and
internal issues;
o the strategic direction of
the PLGU-DDO;
o relevant interested
parties and their
requirements
● Determine the effect of internal
or external issues on the QMS’
intended results (i.e., needs and
expectations of Relevant
Interested Parties, Quality
Objectives and the Quality
Policy).
● Effects of issues that are
negative deviations from the
intended results shall be
categorized as Risks.
● Effects of issues that are
positive deviations from the
intended results shall be
categorized as Opportunities.
5.3 Determine Current Current Controls shall be those Process
Controls controls that are established, Owner
implemented and maintained to
THIS DOCUMENTED INFORMATION WHEN PRINTED IS AN UNCONTROLLED COPY. ENSURE THAT THE PRINTED COPY BEING USED IS THE CURRENT
VERSION BY CHECKING THE EFFECTIVITY DATE OF THE CONTROLLED COPY.
QUALITY MANAGEMENT SYSTEM
RISK AND OPPORTUNITY ASSESSMENT PROCEDURE
THIS DOCUMENTED INFORMATION WHEN PRINTED IS AN UNCONTROLLED COPY. ENSURE THAT THE PRINTED COPY BEING USED IS THE CURRENT
VERSION BY CHECKING THE EFFECTIVITY DATE OF THE CONTROLLED COPY.
QUALITY MANAGEMENT SYSTEM
RISK AND OPPORTUNITY ASSESSMENT PROCEDURE
THIS DOCUMENTED INFORMATION WHEN PRINTED IS AN UNCONTROLLED COPY. ENSURE THAT THE PRINTED COPY BEING USED IS THE CURRENT
VERSION BY CHECKING THE EFFECTIVITY DATE OF THE CONTROLLED COPY.
QUALITY MANAGEMENT SYSTEM
RISK AND OPPORTUNITY ASSESSMENT PROCEDURE
Very 5 Highly likely to happen, occurrence >75% success within the next
High of 1 time per month. 12 months
L Rare 1 2 3 4 5
I
Low 2 4 6 8 10
K
E Medium 3 6 9 12 15
L
I High 4 8 12 16 20
H
Very High 5 10 15 20 25
O
O Insignificant Minor Significant Major Catastrophic
D
IMPACT
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QUALITY MANAGEMENT SYSTEM
RISK AND OPPORTUNITY ASSESSMENT PROCEDURE
9.0 REFERENCES:
● PLGU-DdO Quality Management System Manual
● Quality Plans / Work Instruction
Prepared by:
JENES B. MINOZA
Risk Management Team Head
IQA Member
Approved:
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VERSION BY CHECKING THE EFFECTIVITY DATE OF THE CONTROLLED COPY.