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Organization and Management: Quarter 2 LAS 6: Different Controlling Methods and Techniques in Accounting and Marketing
Organization and Management: Quarter 2 LAS 6: Different Controlling Methods and Techniques in Accounting and Marketing
Organization and Management: Quarter 2 LAS 6: Different Controlling Methods and Techniques in Accounting and Marketing
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I. INTRODUCTORY CONCEPT
This learning activity sheet was designed and written to help you understand
the different control methods and techniques in accounting and marketing. The
scope of this is the following: why do you need to control and how these methods
and techniques will help you to achieve your goals? Enjoy reading and
accomplishing the tasks.
II. LEARNING SKILLS FROM THE MELCs
Apply the concept and nature of different control methods and techniques in
accounting and marketing
Information Sheet
Controlling Defined
Measuring
Establishing and Taking
Standards Reporting Actions
Actual
Feedback
Types of Control
a. Feedforward Control- A control that prevents anticipated problems before
actual occurrence of the problems
b. Concurrent Control-A control that takes place while the monitored activity is in
progress
c. Feedback Control- A control that takes place after an activity is done.
Example control measures for employee Theft or Fraud
Feedforward Concurrent Feedback
Careful pre-hiring Openly communicate the Use the services of
screening cost of stealing professional investigator
Establish specific Use video surveillance if Redesign control
policies defining condition necessary measures.
theft
and fraud and
discipline
procedures
2. Income Statement, also known as the Profit and Loss Statement, reports the
company's financial performance in terms of net profit or loss over a
specified period. Income Statement is composed of income and expenses.
III. ACTIVITIES
Activity 1. Control System at XYZ Company
XYZ Company is a large company engaged in assembling of air-conditioners.
Recently the company had conducted the ‘Time’ and ‘Motion’ study of their 100
workers in the assembly line. It was concluded that on an average, a worker can
assemble ten air-conditioners in a day. The target volume of the company in a day
is assembling of 1,000 units of air-conditioners. The company is providing attractive
allowances to reduce employee’s turnover and absenteeism. All the workers are
happy. Even then the assembling of air-conditioners per day is 800 units only. To
find out the reason, the company compared actual performance of each worker
and observed through CCTV that some of the workers were busy in gossiping.
Immediately corrective actions have been taken by the management and decided
to redesign job to avoid employee gossiping.
IV. EVALUATION
Assessment 1: Steps in the Control Process
Identify the steps of controlling process applicable in the following cases:
1. Ella manager of Halika Food Products is observing the quality of their special
Ham. She realises that there is no need for any action to be taken as long as
variances are within the acceptable limits. A day later when she comes to work
she finds the situation opposite to that of the previous day. This time variance
was beyond the acceptable range and needed immediate action. She called
her employees and told them that this should not happen again.
______________________________
2. In a garments company the manager is trying to find out the deviation between
the actual number of jeans produced and the desired number. He already
knows about the standard as the company has assigned him a definite quantity
of jeans to be produced. __________________________
3. Juan Dela Cruz wants to run his business in a different manner. He wants to
set standards to be achieved in both qualitative as well as quantitative terms.
He wants to judge the motivation, skill levels and satisfaction of the employees.
All these things will require qualitative standards. On the other hand, the
company will have to set quantitative standards for the number of units
produced.______________________
4. Liza prepares performance report of her sales representatives for the month of
May. She gathers all the necessary information to measure performance like
the number of unit sold as well as the market share of the product in the
market._______________
5. The manager of ABC fries and drinks notice some variances on their collection
day by day. The management decided to install CCTV camera to monitor the
activity of the store. Upon observation on the actual CCTV footage they find out
that there is a fraud commit by the cashier. Immediate the manager call the
attention of the concern personnel and corresponding sanction
imposed._____________________________