Allstate Insurance Company

Ethics Education

At What Cost?

Participant Guide
 Participant Guide: Ethics Education Section: Table of Contents

Table of Contents
EPTICOM Organization Chart ............................................................................................................. 2
Video Notes, Part 1 .............................................................................................................................. 3
Video Notes, Part 2 .............................................................................................................................. 4
Video Notes, Part 3 .............................................................................................................................. 5
Discussion Notes, Allstate Focus....................................................................................................... 6
Conscious Choice Decision Model..................................................................................................... 7
Participant Guide: Ethics Education Section: EPTICOM Organization
Chart

EPTICOM Organization Chart

 Participant Guide: Ethics Education Section: Video Notes, Part 1

Video Notes, Part 1

Current Situation, Part 1

Jot down key attributes about EPTICOM and its current situation.

Risk Management

What red flags and risk factors appear as EPTICOM evaluates its growth strategy?

How is EPTICOM treating reporting obligations? What contingency plans, if any, exist?
Monitoring and mitigating risk?

Decision-making

What factors seem to be influencing their What decision-making pitfalls did you observe?
decisions?
 Participant Guide: Ethics Education Section: Video Notes, Part 2

Video Notes, Part 2

Current Situation, Part 2

Jot down key attributes about EPTICOM and its current situation.

Risk Management

What red flags and risk factors appear as EPTICOM reviews its progress?

How is EPTICOM treating reporting obligations? What contingency plans, if any, exist?
Monitoring and mitigating risk?

Decision-making

What factors seem to be influencing their What decision-making pitfalls did you observe?
decisions?
 Participant Guide: Officer Ethics Section: Video Notes, Part 3
Education

Video Notes, Part 3

Current Situation, Part 3

Jot down key attributes about EPTICOM and its current situation.

Risk Management

What red flags and risk factors appear as EPTICOM reviews its progress?

How is EPTICOM treating reporting obligations? What contingency plans, if any, exist?
Monitoring and mitigating risk?

Decision-making

What factors seem to be influencing their What decision-making pitfalls did you observe?
decisions?

What were the final consequences?

 Participant Guide: Officer Ethics Section: Discussion Notes,
Education Allstate Focus

Discussion Notes, Allstate Focus

Reflect on the situation at EPTICOM and consider our work and environment at Allstate:

How are EPTICOM and Allstate…

Similar? Different?

Risk Management at Allstate

What risks do we have in common?

Who’s responsible for monitoring and Where are we vulnerable?

mitigating risk?

Decision-making at Allstate

How are decisions made? How are issues raised? Decisions questioned?

Is what happened at EPTICOM possible here?