Critical Risk

Management
 Safety
CRM Participation & 3 In a row coaching
What is CRM?

• CRM is fatality elimination through increased understanding of critical risks and

the embedding of critical controls at the front line.
What is a Critical Control?

Fatality

3
Critical Risk Management
 Sustaining CRM –Focus Points?
1. Operational ownership and focus on the why, recognition (Stop and Seek Help), operational
effective.
2. Supervisors’ capacity to:
• Deliver impactful and value added pre-start meetings
• Concentrate on control effectiveness (question level)
• Perform quality verifications and influence the front-line
• Planned jobs – risk ID (reduce unplanned work)
3. CCCs completed at the right time for all credible fatality risks.
4. Planned coaching and understanding coaching efficiency and value-adding.
5. Integrated Safety data analytics leading to sustained improvements and reduction in non-
conformances (fixing the red).

Operational Fixing
Supervisors CCC Coaching Data analytics
ownership the red

•
 3 IN A ROW COACHING ...Is…
Site Manager/
Vendor Principle

Contractor Site
Representative/
Site Safety Officer

Supervisor /
Team leader/

Operator /
Maintainer/
Contractor /
Work crew

A very visible practical demonstration of the leaders who support their teams
 Operator
Contractor Site Supervisor / Maintainer/
Site Manager/
Representative/ Team leader/
Vendor Principle
Site Safety Officer Contractor
Work crew

o The three levels of supervision are aligned to clarify standards and expectations
o Leaders develop supervisors to support team commitment and improve implementation:
 Ability to recognize hazards and related controls.
 Identify gaps and treat them systematically.
 Improvement on deliverables and execution of actions
o The leaders systematically accompany and support the supervisory team in real time for their
development.
How?
o To have a good preparation and agreement ( when identified focus area )and avoid
surprise, you have to plan ahead.
o For the planned topic, it is necessary to see if the process is always up to date, the
applicable standards are understood
o Systematically carry out feedback with written follow-up
o Perform regular follow-up (dates to be agreed apon)

Success looks like…

o Creating a culture of openness, constructive feedback and continuous improvement.
o The "3 in a row" allows the Manager to have a time to connect with the supervision team, to
support and strengthen their capabilities and commitments.
 8

Comment?
The « 3 in a row »team

Ask:
-Is the team on the field
involved and engaged?
Check: -Do leaders support, assist,
- HSEQ Commitment accompany and develop
-Risk Management and the supervision team?
Interact: controls
-CRM -Performing actions
-Prestart meeting
-Housekeeping
-Safety interaction