SUMMARY

Around 8+ years of IT experience in EAI Technologies especially the Message Oriented Middleware Tools
such as IBM WebSphere MQ, MB.

 Having production support experience on WebSphere MQ.

 Administration and Configuration of WebSphere 7.0/8.0 on different environments like HP-UX, AIX,
Linux and Windows
 Experienced in Installation and configuration of MQ Client / MQ Server in different environments
and MQ System Administration.

 Experienced in troubleshooting, supporting complex multi-platform deployment and bringing up failed

mission critical production systems under extreme pressure conditions and time constraints.

 Comfortable working on popular UNIX flavors like HP-UX, Linux and Windows.
 Flexible and Versatile to adapt to any new Environment and work on any project.
 Having Good skills of Troubleshooting on WebSphere MQ 7.0, 8.0 and MB 7.0, 8.0 and MQ File
Transfer.
 Supported hundreds of Queue Managers and several servers on different platforms.
 Provided 24X7 supports in troubleshooting problems to help systems stability and integrity, which
results in customer’s utmost satisfaction.

TECHNICAL SKILLS

OPERATING SYSTEMS Windows 9x / 2000 / XP Server, Unix, Linux

LANGUAGES C, C ++, Java 8.0, Java servlet
DATABASES Oracle, My SQL
EAI TOOLS IBM Web Sphere MQ Series
MQ MONITORING TOOLS RfhUtil 4.0.4, MQMON
TOOLS & UTILITIES Eclipse, Net beans,
WEB RELATED HTML/CSS, JSP
OTHERS Tivoli, Magic , Data Junction 7.5, DJ 9

SOFT SKILLS AND CERTIFICATIONS

 Certified as IBM MQ System Administrator (MQ v9.0)

 Expertise in working as an individual contributor and a team player in onshore/ off-shore model.
 Coordinate with Product Owners to create and prioritize stories in the backlog, lead daily scrum,
grooming, planning and retrospective meetings.
 Ability to learn fast and adapt to any new technology or language
 Strong leadership and motivational skills.
 Strong communication skills in written and verbal both.
 Ability to produce best result in pressure situation.
 Ability to work in team as well as in group.
  Strong in analyzing business requirements, EPICS, tasks and Release planning, Automation, Defect
management with outstanding analytical, decision-making, problem solving, written and verbal
communication, problem solving, interpersonal, and time management skills with the ability to organize
activities in fast speedy team environment.

EDUCATION

 Bachelor of Technology in Information Technology from Anna University

 Certified as IBM MQ System Administrator (MQ v9.0)

WORKING EXPERIENCE

1 Project Name: IBM MQ Administrator

Role WebSphere Admin
Organization Santander USA - Boston, Massachusetts
Duration Mar 15,2021 – Present
Team Size 12

EAI Tools: IBMWebSphere MQ 7.0,8.0,8.5.9.0,BMC Remedy

Environment Software O/S: Windows Series, Linux, UNIX, AIX

Contribution
 MQ new HA strategy for Payplus environment (RDQM). 
 L1 task performed for WAS environments.
 L1 task performed for Santander classic products (JBoss, tomcat, Mule API, etc.).
 Responsibilities included Installation, Configuration, Integration and Maintenance in WebSphere MQ.
 Installed MQ V8 & V9 on various UNIX based Servers (AIX, Solaris and HP-UX) and Windows based
Operating Systems. Implementing Multi-Installation as well.
 Applied RefreshPacks and FixPacks to upgrade MQ Versions.
 Upgraded MQ versions by manual process and automated processes using scripts.
 Installed MQ using smitty and installp utilities on AIX.
 Created MQ objects on Mainframe z O/S Servers and built connections to Mid Range Servers.
 Monitored log files of Clusters and Queues and Queue Managers.
 Monitored MQ Objects using MQMON and BMC Patrol.
 Problem determination using Queue Manager Error logs.
 Cleared Queues using MQ Commands and the MQMON monitoring tool.
 Checked for and Set MQ Authorities for different Applications Teams.
 Set Authorities on Queue Managers, Channels, and Queues.
 Involved in developing backup and recovery procedures.
 Read/Browsed Messages to verify proper/complete message transmission.
 Ran Security Scripts to assign authorization to Queue Managers.
 Edited and Updated CronJobs as and when required.
 Performance Tuning on Queue Managers and Channels.
 Maintained and Documented MQ Installs and Upgrades on various Platforms.
 Maintained over 300 Queue Managers on over 200 Servers.
 Opened PMRs with IBM and documented the fixes.
 Performed regular on-call duties like scheduled MQ bounces during server upgrades.
 Documented all upgrade and install procedures.
 Trained Team members on WebSphere MQ Product support.
 Provided 24x7 on-call support on rotation basis once every 2 weeks supporting outages and scheduled
server maintenance.

2 Project Name : MQ - APP

Name Standard Chartered Bank
Role WebSphere Admin
Organization Standard Chartered – Global Business Services
Duration Mar 6th,2017 – March12th,2021
Team Size 15

EAI Tools: IBMWebSphere MQ 7.0,8.0,8.5.9.0,BMC Remedy

Environment Software O/S: Windows Series, Linux, UNIX, AIX

Contribution
As an IBM MQ administrator, responsible for:
 Global support for MQ across the Bank.
 Responsible for maintaining and administering IBM MQ.
 Troubleshooting WebSphere MQ in different OS platforms like HP-UX, LINUX, AIX, WINDOWS
servers
 Managing and configuring MQ Objects in Production Environment.
 Active participation in Change / Incident / Problem Management.
 Applying fixes and upgrading MQ versions
 Root cause analysis & Problem determination using the local error logs, FDC’s.
 Implementing Recovery, Backup and Cleanup procedures for WMQ by using SAVEQMGR
 Raising PMR / issue and coordinating with product vendor like IBM, HP etc.
 Issue resolution and Crisis management

Projects
3 Project Name : Business Application Integration
Client MARS ISS - Russia
Role Software Engineer
Organization Tech Mahindra Ltd
Duration 07/26/2013 – 02/24/2017
Team Size 21

EAI Tools: WebSphere MQ 7.0& 8.0, WBI-MB V7.0 V8.0

Environment Software Database: Oracle 9i , IBM DB2 8.1
O/s:Windows Series, Linux, UNIX
Other Tools: Data Junction 9.2, MQFT

Project Description
MARS Incorporated is one of the worlds' largest privately owned corporations, consisting of a large number of
manufacturing and marketing companies located throughout the world. Mars Incorporated specializes in fast
moving consumer goods in a number of business segments including Snack, Pet care Products, Main Meals,
Non Alcoholic drinks and specialized Electronics.
The scope of this project is to provide the Global Support for Application Message Integration. It involves
Providing smooth operation of Mars HUB server and enhancement on product like IBM MQSeries, IBM
WBI Message Broker on different operating system. The project also involves product interface flows
Migration developed in WBI MB 2.1 to the Message Broker 6.0. Supporting Malfunction – Java/MQ
PCF/Oracle based monitoring and alerting application in both test and production environment
Contribution
 Requirement analysis and setting up new interfaces based on the user requirements.
 Migrating Interfaces from current Architecture to new architecture that would save licensing costs.
 Incident analysis and Problem management.
 Knowledge management and sharing.
 IBM MQ Series administration experience on HP-UX/Linux platforms.
 IBM MQ Series related trouble shooting and Bug Fixing.
 Enhancement of existing Interface development in IBM MQ Series and IBM Message Broker.
 Installation and Administration of IBM WebSphere MQ, IBM WBIMB.
 Configuration of SAP XI Objects.
 Installation and Administration of Data Junction and MQFT.
 Implemented Setups for Testing like UAT.
 Migration/Upgrade of existing Interface from lower version (6.0) to higher version (7.0) of IBM
Message Broker.
 Worked on migration of interfaces from existing WMBV7 and WMBV8 to IIB 10.
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