Quick Guide: Fusionhome App

FusionHome App
Quick Guide
Issue 01
Date 2018-09-30
HUAWEI TECHNOLOGIES CO., LTD.

Copyright © Huawei Technologies Co., Ltd. 2018. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd.
Trademarks and Permissions
and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.
Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees
or representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.
Huawei Technologies Co., Ltd.

Address: Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website: http://e.huawei.com
Issue 01 (2018-09-30) i
Copyright © Huawei Technologies Co., Ltd.
FusionHome App
Quick Guide About This Document
About This Document
Purpose
This document describes common operations on the FusionHome.
Intended Audience
This document is intended for:
 Installers
 Users
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol Description
Indicates an imminently hazardous situation which, if not
avoided, will result in serious injury or death.
Indicates a potentially hazardous situation which, if not

avoided, could result in serious injury or death.

avoided, may result in minor or moderate injury.

avoided, could result in equipment damage, data loss,
performance deterioration, or unanticipated results.
NOTICE is used to address practices not related to personal
injury.
Calls attention to important information, best practices and
tips.
NOTE is used to address information not related to personal
injury, equipment damage, or environment deterioration.
Issue 01 (2018-09-30) Copyright © Huawei Technologies Co., Ltd. ii

FusionHome App
Quick Guide About This Document
Change History
Changes between document issues are cumulative. The latest document issue contains all
updates made in previous issues.
Issue 01 (2018-09-30)
This is the first official release.
Issue 01 (2018-09-30) Copyright © Huawei Technologies Co., Ltd. iii

FusionHome App
Quick Guide Contents
Contents
About This Document .................................................................................................................... ii

1 Downloading the App.................................................................................................................. 1
2 Connecting to the Inverter WiFi Network ............................................................................... 2
2.1 Connecting to the Inverter WiFi Network (Android) .................................................................................................... 2
2.1.1 Connecting to the Inverter Directly from the Mobile Phone (Android) ..................................................................... 2
2.1.2 Connecting to the Inverter over a Router from the Mobile Phone (Android) ............................................................ 4
2.2 Connecting to the Inverter WiFi Network (iOS) ........................................................................................................... 6
2.2.1 Connecting to the Inverter Directly from the Mobile Phone (iOS) ............................................................................ 6
2.2.2 Connecting to the Inverter over a Router from the Mobile Phone (iOS) ................................................................... 7
3 Quick Setting ................................................................................................................................. 9

3.1 Quick Setting: SUN2000L-(2KTL-5KTL) ................................................................................................................... 9
3.2 Quick Setting: SUN2000-(2KTL-5KTL)-L0 .............................................................................................................. 15
3.3 Quick Setting: SUN2000-(3.8KTL-11.4KTL)-USL0 ................................................................................................. 18
3.4 Setting Parameters Using a Saved File ....................................................................................................................... 20
4 Upgrade ......................................................................................................................................... 22
5 Adding a Smart PV Safety Box and Optimizer ..................................................................... 25
5.1 Adding a Smart PV Safety Box .................................................................................................................................. 25
5.2 Adding the Optimizer ................................................................................................................................................. 26
5.2.1 Automatic search ..................................................................................................................................................... 26
5.2.2 Manual configuration ............................................................................................................................................... 26
6 Enabling the Rapid shutdown Function ................................................................................ 28

7 Smart PV Optimizer Physical Location Function ................................................................. 30
8 Unlocking an Optimizer ............................................................................................................ 36
9 Adding or Replacing an Optimizer in the Existing System ............................................... 37
9.1 Adding an Optimizer ................................................................................................................................................... 37
9.1.1 Adding an Optimizer (Initial Networking) ............................................................................................................... 37
9.1.2 Adding an Optimizer (Non-initial Networking) ....................................................................................................... 39
9.2 Replacing an Optimizer .............................................................................................................................................. 40
9.2.1 Replacing an Optimizer (Initial Networking) .......................................................................................................... 40
Issue 01 (2018-09-30) Copyright © Huawei Technologies Co., Ltd. iv

FusionHome App
Quick Guide Contents
9.2.2 Replacing an Optimizer (Non-initial Networking) .................................................................................................. 43
10 Replacing a Safety Box ............................................................................................................. 45

11 Exporting Logs ........................................................................................................................... 47
A Acronyms and Abbreviations .................................................................................................. 49
Issue 01 (2018-09-30) Copyright © Huawei Technologies Co., Ltd. v

FusionHome App
Quick Guide 1 Downloading the App
1 Downloading the App
Context
The app screen snapshots provided in this document correspond to:
 iOS: FusionHome 2.1.11.310
 Android: FusionHome 2.1.11.312
The figures are for reference only.
Procedure
Step 1 Upgrade the app to the latest version.
 Search for "FusionHome" in Google Play or App Store, and download the app.
 Scan the QR code to download the app.
Step 2 After the app is installed, the FusionHome icon is displayed on the home screen.
----End
Issue 01 (2018-09-30) Copyright © Huawei Technologies Co., Ltd. 1

FusionHome App
Quick Guide 2 Connecting to the Inverter WiFi Network
2 Connecting to the Inverter WiFi Network
2.1 Connecting to the Inverter WiFi Network (Android)

2.1.1 Connecting to the Inverter Directly from the Mobile Phone
(Android)
Prerequisites
The distances are for reference only and may vary with mobile phones and shielding conditions.
Procedure
Step 1 You can use either of the following methods to connect to the inverter WiFi network:
 Method 1: Select the inverter WiFi network and connect to it.

FusionHome App
 Method 2: Scan the QR code and connect to the inverter WiFi network.
This method applies when you log in for the first time and have not changed the inverter WiFi password.

FusionHome App
----End
2.1.2 Connecting to the Inverter over a Router from the Mobile

Phone (Android)
Prerequisites
The router supports WiFi (IEEE 802.11 b/g/n, 2.4 GHz) and be within range of the inverter.
Context
The inverter and router information in the figure is for reference only.
Procedure
Step 1 Connect to the inverter directly from the mobile phone.
Step 2 Set the router connection parameters for the inverter.

FusionHome App
Step 3 Go back to the home screen of the app and connect to the router WiFi network.
----End

FusionHome App
2.2 Connecting to the Inverter WiFi Network (iOS)

2.2.1 Connecting to the Inverter Directly from the Mobile Phone
(iOS)
Prerequisites
The distances are for reference only and may vary with mobile phones and shielding conditions.
Procedure
Step 1 Select the inverter WiFi network and connect to it.
If you log in for the first time and have not changed the inverter WiFi password, tap Scan the
QR code at the bottom of the label to connect to the inverter WiFi, and scan the WiFi
login QR code on the side of the inverter to obtain the WiFi login password.

FusionHome App
----End
2.2.2 Connecting to the Inverter over a Router from the Mobile

Phone (iOS)
Prerequisites
The router supports WiFi (IEEE 802.11 b/g/n, 2.4 GHz) and be within range of the inverter.
Context
The inverter and router information in the figure is for reference only.
Procedure
Step 1 Connect to the inverter directly from the mobile phone.
Step 2 Set the router connection parameters for the inverter.

FusionHome App
Step 3 Choose Settings > Wi-Fi of the mobile phone, and tap the WiFi name of the inverter.
----End

FusionHome App
Quick Guide 3 Quick Setting
3 Quick Setting
The following text describes the operations on Android systems. The operations on iOS
systems are the same as those on Android systems, but some aspects of the screens may look
somewhat different. The pictures in this guide are for reference only.
3.1 Quick Setting: SUN2000L-(2KTL-5KTL)

Prerequisites
The FusionHome app has been upgraded to the latest version.
Procedure
Step 1 Log in as installer and access the quick setting screen.
Step 2 Switch to router WiFi.

FusionHome App
Step 3 Perform quick setting.

FusionHome App
If the app version and inverter software version are the latest, the parameters for connecting the inverter
to the router and management system are correctly set, and the antenna is correctly installed, but the
connection to the management system fails, the encryption mode settings of the router and inverter may
not match. If so, change the encryption mode of the router to WPA2.
Step 4 Log in to the NetEco 1000S as installer, and connect to the inverter. You can connect on the
NetEco 1000S app or NetEco 1000S WebUI.
 Method 1: On the NetEco 1000S app login page, enter the server IP, account or email
address, and password to log in. Create a PV plant and add an inverter.

FusionHome App
 Method 2: Configure the device on the NetEco 1000S and connect to the inverter.
a. Log in to the NetEco 1000S residential system. On the displayed Device Settings >
Selecting Device dialog box, select the target device and tap Next.
b. Select Create PV Plant.

FusionHome App
c. To set PV plant parameters, tap Next.
d. To set device information, tap Next.

FusionHome App
e. The device is added to the new PV plant successfully.
----End
Follow-up Procedure
The installer can create User in the NetEco residential system.
1. Choose System > User Management > Users, and tap Create User.
2. To set User parameters, tap OK.

FusionHome App
3. The new User is displayed in the user list.
3.2 Quick Setting: SUN2000-(2KTL-5KTL)-L0

Prerequisites
Procedure

FusionHome App
Step 2 Switch to router WiFi.

FusionHome App
If the app version and inverter software version are the latest, the parameters for connecting the inverter
to the router and management system are correctly set, and the antenna is correctly installed, but the
connection to the management system fails, the encryption mode settings of the router and inverter may
not match. If so, change the encryption mode of the router to WPA2.
----End
Follow-up Procedure
When the inverter communicates with the management system through the 4G module, you
need to set the parameters related to the SIM card. The models supported is Smart Mobile-
4G-EU.
1. Log in as installer, choose Home > Communication configuration > 4G, and set the
relative parameters.

FusionHome App
2. Wait for about 15s for dialup. Then, observe the LED indicator on the 4G module to
check its status.
Table 3-1 4G Module Status
Indicator Status Working Status Quick Check
Steady on Communicating The 4G module is working

properly.
Blinking: at intervals of 2s, Networked successfully The 4G module is waiting
once per cycle, on for 0.1s for communication setup.
and off for 1.9s
Blinking: at intervals of 2s, No service The SIM card is not
twice per cycle, on for 0.1s installed, not in good
and off for 0.1s, then on for contact, or has no traffic.
0.1s and off for 1.7s
Off Not powered on The 4G module is not
properly connected or
damaged, or the USB port is
not energized.
3.3 Quick Setting: SUN2000-(3.8KTL-11.4KTL)-USL0

Procedure

FusionHome App
Step 2 Switch to router WiFi

FusionHome App
----End
3.4 Setting Parameters Using a Saved File

Procedure
Step 1 Finish quick setting and save the configuration file.
Step 2 Set parameters using the saved configuration file.

FusionHome App
----End

FusionHome App
Quick Guide 4 Upgrade
4 Upgrade
Prerequisites
Context
Upgrade the software using the device package supplied with the FusionHome app. Only one
device can be upgraded at once.
 In the iOS system, the upgrade file can be imported to the mobile phone by email. The upgrade file
name extension must be .zip. Manually select is unavailable.
 In the Android system, the upgrade file can be copied to the mobile phone. The upgrade file name
extension must be .zip and the file can be stored in your required directory. Manually select is
available.
Procedure
Step 1 Log in as installer and access the device upgrade screen.
The upgrade methods are similar. The following describes how to upgrade the inverter and battery.

FusionHome App
Step 2 Upgrade the inverter.
Step 3 Upgrade the battery.
 There are two upgrade packages for the battery: DC-to-DC converter and Battery management
system. Choose one or both of the upgrade packages to perform the upgrade based on the actual
situation.
 There are two battery models: RESU7H and RESU10H. Choose the corresponding upgrade package
to perform the upgrade.

FusionHome App
----End

FusionHome App
Quick Guide 5 Adding a Smart PV Safety Box and Optimizer
5 Adding a Smart PV Safety Box and

Optimizer
5.1 Adding a Smart PV Safety Box

Prerequisites
Procedure
Step 1 Log in as installer and choose Home > Device maintenance > Add/Delete device.
Step 2 Add a smart PV safety box.
----End

FusionHome App
5.2 Adding the Optimizer

5.2.1 Automatic search
Prerequisites
Procedure
Step 2 Choose Auto search to add the optimizer.
----End
5.2.2 Manual configuration

Prerequisites
Procedure
Step 2 Choose Manual config to add the optimizer.
If multiple optimizers are not found, add all the optimizers and then start the search.

FusionHome App
----End

FusionHome App
Quick Guide 6 Enabling the Rapid shutdown Function
6 Enabling the Rapid shutdown Function
Prerequisites
 The FusionHome app has been upgraded to the latest version.
 The Smart PV Safety Box and Optimizer have been added successfully.
 An optimizer is installed for each PV module.
Procedure
Step 1 Enable the Rapid shutdown function. (Optional, only if an optimizer is installed for each PV
module)

FusionHome App
Quick Guide 6 Enabling the Rapid shutdown Function
----End

FusionHome App
Quick Guide 7 Smart PV Optimizer Physical Location Function
7 Smart PV Optimizer Physical Location

Function
Prerequisites
Optimizer physical location provides a method for drawing, storing, and displaying a layout
plan of optimizers. It is used in the scenario where the SUN2000 is configured with
optimizers. If an optimizer is faulty, you can easily find the optimizer. It requires that:
 The FusionHome app has been upgraded to the latest version.
 Fill in the Huawei physical layout template when installing optimizers. Remove the
optimizer SN labels and attach them to the corresponding positions in the Huawei
physical layout template. The Huawei physical layout template is delivered with the
smart PV safety box and the SUN2000-375W-USP0 Smart PV Optimizer.
 The optimizer has been added, and the optimizer networking has been completed.
Context
 Huawei Physical Layout Template usage instructions.

FusionHome App
Figure 7-1 Huawei Physical Layout Template
Table 7-1 Usage Instructions
Without PV Modules With PV Modules With PV Modules

Without Optimizers Without Optimizers With Optimizers
No operation is required for Black the dotted box in the Remove the label from the
the corresponding square square cell corresponding to optimizer, attach the label to
cell. the PV module. the corresponding square
cell, and fill in the optimizer
alias.
There is a label on the front
and another one on the rear
of an optimizer. You can
remove any of the labels.

FusionHome App
Figure 7-2 Optimizer SN label
 Huawei Physical Layout Template usage examples.

− Installation positions of PV modules and optimizers.
Figure 7-3 Installation positions of PV modules and optimizers
 Indicates PV modules in string 1.
 Indicates PV modules in string 2.

FusionHome App
 Indicates the optimizers.

 Indicates the power flow direction.
− The following shows the marks on the physical layout drawing:
Figure 7-4 Huawei Physical Layout Template
Procedure
Step 1 Log in as installer, choose Home > Device maintenance > Physical layout design of PV
modules, and draw a physical layout plan of PV modules based on the positions of PV
modules in the Huawei physical layout template.
Step 2 Adjust the PV module layout and angle based on the actual situation.

FusionHome App
Step 3 Refer to the optimizer positions in the Huawei physical layout template and bind the
optimizers.
Step 4 Log in as installer, choose Home > Device information > Device status and check the
optimizer status.
Table 7-2 Optimizer status
Optimizer Remark
Status
Green The optimizer is running properly.
Gray The optimizer runs abnormally. Verify that the SN and location information
of the optimizer are correct, and then perform optimizer search again.
Red The optimizer is faulty. For details, see the optimizer manual.

FusionHome App
----End
Follow-up Procedure
 Unbinding Optimizers, perform the following steps:
 Editing PV Modules, perform the following steps:

FusionHome App
Quick Guide 8 Unlocking an Optimizer
8 Unlocking an Optimizer
Prerequisites
Context
If the optimizer and the safety box have been networked, the optimizer is locked and cannot
be networked with other safety boxes. Only after the optimizer is manually unlocked, the
networking between the optimizer and the safety box can be removed, and the optimizer can
network with other safety boxes.
Unlocking an optimizer is applicable to the following scenarios:
 Replacing the safety box
 Connecting the non-initial networking optimizer to a new system
Procedure
Step 1 Log in as installer, choose Home > Grid connected parameter setting > Expert > Feature
parameters, and enable Unlock optimizer.
----End

FusionHome App 9 Adding or Replacing an Optimizer in the Existing
Quick Guide System
9 Adding or Replacing an Optimizer in the

Existing System
9.1 Adding an Optimizer

An optimizer can be added by automatic search or manual configuration.
9.1.1 Adding an Optimizer (Initial Networking)

Prerequisites
Context
The new optimizer has never been networked with any safety box.
Procedure
Step 1 Log in as installer, choose Home > Device maintenance > Add/Delete device > Optimizer,
and tap Manual config. Manually add an optimizer by entering its SN or scanning its SN
label.

Quick Guide System
Step 2 Choose Home > Device maintenance > Physical layout design of PV modules. Bind the
new optimizer to the PV module.
----End

Quick Guide System
9.1.2 Adding an Optimizer (Non-initial Networking)

Prerequisites
Context
The new optimizer has been networked with a safety box and is locked.
Procedure
Step 1 Unlock the optimizer: Log in as installer, choose Home > Grid connected parameter
setting > Expert > Feature parameters, and enable Unlock optimizer.
Step 2 Choose Home > Device maintenance > Add/Delete device > Optimizer, tap Auto search,
and add the optimizer.

Quick Guide System
----End
9.2 Replacing an Optimizer

9.2.1 Replacing an Optimizer (Initial Networking)
Prerequisites
Context
The new optimizer has never been networked with any safety box.
Procedure
Step 1 Turn off the DC input switch on the inverter, AC output switch, and battery switch.
Step 2 Remove the old optimizer.
Step 3 Install the new optimizer.
Step 4 Turn on the battery switch, DC input switch on the inverter, and AC output switch.
modules, and unbind the replaced optimizer from the PV module.

Quick Guide System
Step 6 Log in as installer, and choose Home > Device maintenance > Add/Delete device >
Optimizer. Delete the replaced optimizer and tap Submit.
Step 7 Log in as installer, choose Home > Device maintenance > Add/Delete device > Optimizer,
and tap Manual config. Manually add an optimizer by entering its SN or scanning its SN
label.

Quick Guide System
----End

Quick Guide System
9.2.2 Replacing an Optimizer (Non-initial Networking)

Prerequisites
Context
The new optimizer has been networked with a safety box and is locked.
Procedure
modules, and unbind the replaced optimizer from the PV module.
Step 2 Log in as installer, and choose Home > Device maintenance > Add/Delete device >
Optimizer. Delete the replaced optimizer and tap Submit.
setting > Expert > Feature parameters, and enable Unlock optimizer.

Quick Guide System
----End

FusionHome App
Quick Guide 10 Replacing a Safety Box
10 Replacing a Safety Box
Prerequisites
Procedure
Step 1 Turn off the DC input switch on the inverter, AC output switch, and battery switch.
Step 2 Remove the old safety box and cables.
Step 3 Install the new safety box and cables.
Step 4 Turn on the battery switch, DC input switch on the inverter, and AC output switch.
setting > Expert > Feature parameters, and enable Unlock optimizer to unbind the
optimizer from the old safety box.

FusionHome App
Quick Guide 10 Replacing a Safety Box
Step 7 Enable Rapid shutdown (optional; perform this step only when the optimizer is installed for
each PV module).
----End

FusionHome App
Quick Guide 11 Exporting Logs
11 Exporting Logs
Procedure
Step 1 Log in as installer and download logs.
Step 2 You can share logs by sending emails or using Bluetooth.

1. Share downloaded logs online.

FusionHome App
2. Share downloaded logs offline.
You can tap Download to download app logs.
----End

FusionHome App
A Acronyms and Abbreviations
A
App application
P
PV Photovoltaic

Quick Guide: Fusionhome App

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Quick Guide: Fusionhome App

Uploaded by

Copyright:

Available Formats

FusionHome App

HUAWEI TECHNOLOGIES CO., LTD.

Trademarks and Permissions

Huawei Technologies Co., Ltd.

About This Document

Indicates a potentially hazardous situation which, if not

Indicates a potentially hazardous situation which, if not

Indicates a potentially hazardous situation which, if not

Issue 01 (2018-09-30) Copyright © Huawei Technologies Co., Ltd. ii

Issue 01 (2018-09-30) Copyright © Huawei Technologies Co., Ltd. iii

About This Document .................................................................................................................... ii

3 Quick Setting ................................................................................................................................. 9

6 Enabling the Rapid shutdown Function ................................................................................ 28

Issue 01 (2018-09-30) Copyright © Huawei Technologies Co., Ltd. iv

9.2.2 Replacing an Optimizer (Non-initial Networking) .................................................................................................. 43

10 Replacing a Safety Box ............................................................................................................. 45

Issue 01 (2018-09-30) Copyright © Huawei Technologies Co., Ltd. v

1 Downloading the App

Issue 01 (2018-09-30) Copyright © Huawei Technologies Co., Ltd. 1

2 Connecting to the Inverter WiFi Network

2.1 Connecting to the Inverter WiFi Network (Android)

Issue 01 (2018-09-30) Copyright © Huawei Technologies Co., Ltd. 2

Issue 01 (2018-09-30) Copyright © Huawei Technologies Co., Ltd. 3

2.1.2 Connecting to the Inverter over a Router from the Mobile

Issue 01 (2018-09-30) Copyright © Huawei Technologies Co., Ltd. 4

Issue 01 (2018-09-30) Copyright © Huawei Technologies Co., Ltd. 5

2.2 Connecting to the Inverter WiFi Network (iOS)

Issue 01 (2018-09-30) Copyright © Huawei Technologies Co., Ltd. 6

2.2.2 Connecting to the Inverter over a Router from the Mobile

Issue 01 (2018-09-30) Copyright © Huawei Technologies Co., Ltd. 7

Issue 01 (2018-09-30) Copyright © Huawei Technologies Co., Ltd. 8

3.1 Quick Setting: SUN2000L-(2KTL-5KTL)

Step 2 Switch to router WiFi.

Issue 01 (2018-09-30) Copyright © Huawei Technologies Co., Ltd. 9

Step 3 Perform quick setting.

Issue 01 (2018-09-30) Copyright © Huawei Technologies Co., Ltd. 10

Issue 01 (2018-09-30) Copyright © Huawei Technologies Co., Ltd. 11

b. Select Create PV Plant.

Issue 01 (2018-09-30) Copyright © Huawei Technologies Co., Ltd. 12

c. To set PV plant parameters, tap Next.

d. To set device information, tap Next.

Issue 01 (2018-09-30) Copyright © Huawei Technologies Co., Ltd. 13

e. The device is added to the new PV plant successfully.

2. To set User parameters, tap OK.

Issue 01 (2018-09-30) Copyright © Huawei Technologies Co., Ltd. 14

3. The new User is displayed in the user list.

3.2 Quick Setting: SUN2000-(2KTL-5KTL)-L0

Issue 01 (2018-09-30) Copyright © Huawei Technologies Co., Ltd. 15

Step 2 Switch to router WiFi.

Step 3 Perform quick setting.

Issue 01 (2018-09-30) Copyright © Huawei Technologies Co., Ltd. 16

Issue 01 (2018-09-30) Copyright © Huawei Technologies Co., Ltd. 17

Table 3-1 4G Module Status

Indicator Status Working Status Quick Check

Steady on Communicating The 4G module is working

3.3 Quick Setting: SUN2000-(3.8KTL-11.4KTL)-USL0

Issue 01 (2018-09-30) Copyright © Huawei Technologies Co., Ltd. 18

Step 2 Switch to router WiFi

Step 3 Perform quick setting.

Issue 01 (2018-09-30) Copyright © Huawei Technologies Co., Ltd. 19

3.4 Setting Parameters Using a Saved File

Step 2 Set parameters using the saved configuration file.

Issue 01 (2018-09-30) Copyright © Huawei Technologies Co., Ltd. 20