YELENA GIANNUZZI

San Jose, California

yelenamarin@gmail.com

PROFILE
 Highly skilled library clerical professional with 3+ years at the supervisory level
 Experience working in multiple capacities in both academic and public libraries
 Strong commitment to providing quality reference services, including: teaching
information retrieval skills and database usage to library users; performing
readers’ advisory and answering reference questions
 Reputation for going above and beyond in providing information services to
library users of a diverse community
 Proven ability to creatively collaborate and share ideas as part of a team

EDUCATION
Master of Library and Information Science
San José State University, San José, CA, 2011

Bachelor of Science in Business Administration – Accounting

San José State University, San José, CA, 2004

ACADEMIC PREPARATION
Reference and Information Services, Collection Management, Online Searching, Library
Services to Racially and Ethnically Diverse Populations, Information Technology Tools
and Applications, Cataloging and Classification

TECHNOLOGY SKILLS
Microsoft Office Suite, Outlook, MS SharePoint, HTML, XHTML, CSS, Adobe Photoshop
and Dreamweaver, Millennium Integrated library system, online databases (including:
Factiva, LexisNexis and Dialog)

PROFESSIONAL EXPERIENCE

CITY OF SAN JOSE – SAN JOSE PUBLIC LIBRARY, SAN JOSE, CA 2002-present

Acting Library Assistant – Access Services – Dr. Martin Luther King, Jr. Library (2011)
 Co-unit head of periodicals unit at the King Library
 Supervise, train and schedule for 20+ staff members (evaluations, discipline,
mentorship, and workflow management)
 Active member of system wide committee charged with implementing Lean
principles into the redesign of the Technical Services unit of the San Jose Public
Library system

Senior Library Clerk in Technical Services (2010-2011)

 Purchased all materials in all formats for the San Jose Public Library system,
worked with a budget of over $1 million
  Extensive collaboration with collection development librarians and accountants to
ensure budget compliance
 Performed copy cataloging duties including importing OCLC records into San
Jose Public Library’s Millennium Acquisitions module.

Library Assistant at Santa Teresa and Tully Branch Libraries (2008-2010)

 Reference services delivery: readers advisory, performed reference interviews
and answered reference questions
 Taught library customers how to perform database searches and other
information retrieval skills
 Resolved complex customer issues
 Acted as lead clerical supervisor charged with: managing staff, workflow
analysis, and creation of weekly and daily schedules for 20+ employees
 Collaborated in workflow analysis and implementation of an automated return
system including reorganization of workroom layout, training staff and customers
on use, and troubleshooting.

Additional Positions Held:

Senior Library Clerk, Library Clerk and Library Page 2002-2008
 Supervised, trained and mentored 50+ employees in Access Services at King
Library
 Lead clerical staff of periodicals unit at King Library
 Collection maintenance including: marketing displays and shelving

STANFORD UNIVERSITY GRADUATE SCHOOL OF BUSINESS LIBRARY,

STANFORD, CA
2006-2007
Access Services Assistant
 Provided clerical and reference assistance to students and alumni
 Registered alumni and dignitaries for visitor privileges
 Managed course reserves including circulation and fines

THE GAP, INC., SAN BRUNO, CA 2005-2006

Accountant
 Analyzed legal documents and contracts for discrepancies that resulted in a
monetary credit for the Occupancy Audit department of Gap, Inc.’s headquarters.
My services generated approximately $1million in savings to the company
 Extensive oral and written communication with both internal and external clients,
including: property managers, lawyers and key management staff
 Created accounting/budgeting documents for the Occupancy Audit department

ALAIN PINEL REALTORS, SARATOGA, CA 2004-2005

Accountant
 Created and maintained a daily cash deposit spreadsheet which totaled upwards
of $15 million/month
 Performed all aspects of accounts payable and receivables and reconciled cash
accounts
PROFESSIONAL ORGANIZATIONS
Member: California Library Association, American Library Association, REFORMA