LIME Pending points

Domain Owner GSC India SPOC

Transmission Design Sumit Saruabh

Transmission Design Sumit Saruabh

Transmission Aaron Sumit Saruabh

Transmission Aaron Sumit Saruabh

Transmission Aaron Sumit Saruabh
Transmission Aaron Sumit Saruabh
Transmission Aaron Sumit Saruabh
Transmission Aaron Sumit Saruabh

Transmission Aaron Sumit Saruabh

Transmission Aaron Sumit Saruabh

Transmission Aaron Sumit Saruabh
Transmission Sumit Saruabh

Broad band Devon S K Mesbahur Rahaman

Broad band Jason S K Mesbahur Rahaman

Broad band Devon S K Mesbahur Rahaman

Broad band Toledo S K Mesbahur Rahaman

Broad band Devon S K Mesbahur Rahaman
Broad band Troy S K Mesbahur Rahaman

Broad band Troy S K Mesbahur Rahaman

Broad band Troy S K Mesbahur Rahaman

Broad band Troy S K Mesbahur Rahaman

Broad band TROY/jesson/Devon white S K Mesbahur Rahaman

Broad band Jesson/Devon white S K Mesbahur Rahaman

Broad band Amit sharma S K Mesbahur Rahaman

Broad band TROY/jesson/Devon white S K Mesbahur Rahaman
Broad band S K Mesbahur Rahaman

Kaeson Thompson and Mitchelson

IT-POS Phillips

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Kaeson Thompson and Mitchelson
IT-POS Phillips
Kaeson Thompson and Mitchelson
IT-POS Phillips
Kaeson Thompson and Mitchelson
IT-POS Phillips
Kaeson Thompson and Mitchelson
IT-POS Phillips
Kaeson Thompson and Mitchelson
IT-POS Phillips
Kaeson Thompson and Mitchelson
IT-POS Phillips
Kaeson Thompson and Mitchelson
IT-POS Phillips
Kaeson Thompson and Mitchelson
IT-POS Phillips
Kaeson Thompson and Mitchelson
IT-POS Phillips
Kaeson Thompson and Mitchelson
IT-POS Phillips
Kaeson Thompson and Mitchelson
IT-POS Phillips
Kaeson Thompson and Mitchelson
IT-POS Phillips
Kaeson Thompson and Mitchelson
IT-POS Phillips
Kaeson Thompson and Mitchelson
IT-POS Phillips
Kaeson Thompson and Mitchelson
IT-POS Phillips
Kaeson Thompson and Mitchelson
IT-POS Phillips
Kaeson Thompson and Mitchelson
IT-POS Phillips
Kaeson Thompson and Mitchelson
IT-POS Phillips
Kaeson Thompson and Mitchelson
IT-POS Phillips
Kaeson Thompson and Mitchelson
IT-POS Phillips
Kaeson Thompson and Mitchelson
IT-POS Phillips
Michelle Golding , Gareth Webb,
BSS Neilsa Armstromng
Michelle Golding , Gareth Webb,
BSS Neilsa Armstromng
Michelle Golding , Gareth Webb,
BSS Neilsa Armstromng

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Michelle Golding , Gareth Webb,
BSS Neilsa Armstromng
Michelle Golding , Gareth Webb,
BSS Neilsa Armstromng
Michelle Golding , Gareth Webb,
BSS Neilsa Armstromng
Michelle Golding , Gareth Webb,
BSS Neilsa Armstromng

Michelle Golding , Gareth Webb,

BSS Neilsa Armstromng
Michelle Golding , Gareth Webb,
BSS Neilsa Armstromng
Michelle Golding , Gareth Webb,
BSS Neilsa Armstromng
Michelle Golding , Gareth Webb,
BSS Neilsa Armstromng
Michelle Golding , Gareth Webb,
BSS Neilsa Armstromng
Michelle Golding , Gareth Webb,
BSS Neilsa Armstromng

Michelle Golding , Gareth Webb,

BSS Neilsa Armstromng
Michelle Golding , Gareth Webb,
BSS Neilsa Armstromng
Michelle Golding , Gareth Webb,
BSS Neilsa Armstromng
Michelle Golding , Gareth Webb,
BSS Neilsa Armstromng
Michelle Golding , Gareth Webb,
BSS Neilsa Armstromng
Michelle Golding , Gareth Webb,
BSS Neilsa Armstromng
Michelle Golding , Gareth Webb,
BSS Neilsa Armstromng
Michelle Golding , Gareth Webb,
BSS Neilsa Armstromng

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Status

Open

Open
Open

Open
Open
Open
Closed
Partial

Partial

Partial
Open
Partial

Partial
Open

Open

Partial
Open
Open

Open

Open

Open

Partial

Open

Partial
Open
Partial

Closed

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Closed

Closed

Closed

Closed

Closed

Closed

Closed

Closed

Closed

Closed

Closed

Closed

Closed

Closed

Closed

Closed

Open

Open

Open

Open

Open

Closed

Partial

Closed

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Closed

Closed

Closed

Closed

Partial

Partial

Partial

Partial

Closed

Closed

Closed

Closed

Closed

Partial

Closed

Closed

Closed

Closed

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Pending Punch Points

Network Topology

MUX bay face diagram

Backup activity details for server
health check activity scheduling
connectivity check for OC12/OC48
Payload checking for OC12/OC48
GNB network connectivity details
List of services provided in LIME network with End-toEnd flow including short code, number, IP, port, VLAN etc

Backup & Restoration solution with sufficient space and procedure

Spare parts details with SLA, escalation matrix

Updated Design documents – HLD, LLD, Network diagram
3PP Support with back to back SLA

Backup activity details for BRAS and DSLAM

Configuration of Broadband Service,voice(all Vendors)

Juniper BRAS (AAA Configuration,Virtual Router config,ATM Configuration)

Nodes reachability with MSDP: AFC,Alcatel,ECI,Huawei,Tellab

individual root and administrative password for all the nodes
Aggregator switch to MPLS connectivity

Calix C7 element connectivity with E7 or T5 as applicable

Calix E7 details

DSLAM connectivity details

List of services provided in LIME network with End-toEnd flow including short code, number, IP, port, VLAN etc

Backup & Restoration solution with sufficient space and procedure

Spare parts details with SLA, escalation matrix

Updated Design documents – HLD, LLD, Network diagram
3PP Support with back to back SLA

Technical product documentations – Vendors specific

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Detailed Network/Connectivity Diagram including Bearer/Signalling/protocols details

Health check and preventive check

MOP/SOP

Operation guides for 3pp vendors

Alarm lists

MSDP/Citrix

Node Login Details

IP Address

System backup information

Software version and correction packages

System/Network/traffic Dimensioning details

Performance Reports / Reports to Customer

3PP vendor escalation matrix

Hardware vendor

Hardware details

Serial Numbers

Tallysoft Installation on any client machine (old or new)

Tallysoft main servers credentials for all BU's which are used for installation of SQL database on client machine

Transferring the license key from Old to new machine

LIME Contact person for getting new license for new machines for tallysoft

Person who gives permissions for changing the access privilege for particular new user for Tallysoft as Cashier and Manager profile

RSG Access (CLI)

Network Connectivity

Node Count (Physical ) & locations

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Node HW Details

Node SW Details

Backup Policy

3PP Details

IP Details & IOLM details

Connectivity of different NEs of IN to other N/W (Complete Diagram overview)

Details & Connectivity of Data Comm. Nodes(Complete Diagram)

Switch Details ( IPs & login credentials)

Change Management

Access Management

Next Level Support Management

Preventive Maintenance

Software Issues

Planned Activity Change Request and site Access Procedures

Storage Details of Servers

Ongoing Upgrades

Current Opened CSRs/Tickets

Ongoing Expansions

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Remark Completion %

Not available as per Aaron 0.00%

Not available as per Aaron 0.00%

Currently not done. Only DB backup done 0.00%

No manual health check schedule is maintained. 0.00%

Will be provided with remote desktop session on Monday. 0.00%
Will be provided with remote desktop session on Monday. 0.00%
Done. 100.00%
IP of All TX nodes are there. 80.00%

All TX element excluding server, backup are used to be taken. 80.00%

Spare list is there, but card details are missing. Escalation matrix
for vendors are missing except Transnav. OLA, SLA not in
place. 20.00%
none 0.00%
none (3PP support for transnav only) 20.00%
For juniper we have done manually no existing process shared,
Calix(c7,E7,E5) procedure shared rest needed for others
DSLAMs 14.00%
none 0.00%
mail sent to deavon white as per troy instruction but no update
from deavon 0.00%
tellabs reachable and EMS working. For rest EMS's, only IP is
pinging but not opening. 5.00%
only calix induvidual user id provided rest are not available 20.00%
zone & Huawei also partial Calix details provided for jamaica 40.00%
all IP addreses are shared& partial connectivity details also
provided rest details pending. 60.00%
all IP addreses are shared partial connectivity shared for
jamaica 40.00%
only jamaica Zone/Huawei connectivity & partial calix
connectivity sahared rest are not available 20.00%
IP provided for Zhone, Calix and Huawei. (Jamaica and
Barbados) Connectivity provided for Zhone and Huawei, partial
calix(Only for Jamaica) 20.00%
only backup procedure shared for calix for others device No
backup procedure shared by concern local person 10.00%
Spare list is there, but card/devaice details are missing.
Escalation matrix for vendors are missing OLA, SLA not in
place. 20.00%
NO document 0.00%
NO Details available 0.00%

100%

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Network diagram and call flow shared 100%

100%

100%

Received 100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

Process received but we are getting problems while executing 50%

Process tried and it failed last time in presence of local team 0%

Process is needed for the same 10%

Eamon Adilson name is given in past 50%

Security issues can occur 50%

100%
Received connectivity diagram of IME is very old. For EMA we have
not received any Connectivity Diagram 30%

100%

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100%

100%

100%

100%

As Lime take care OS sys admin and no ILOM access has been
provided to us.ASAP Cloud served is been taken care by Cloud vendor
so no information available on the same. For EMA same its ongoing. 70%%

No Such digram available for ASAP nodes with other N/W of IN. 66%%

No Connectivity Details/Diagram Available for ASAP/EMA nodes 33%%

No Switch Details Available for ASAP Node 66%

100%

100%
No support contract is available for the ASAP.CSGI for the INTEC
and Ericsson for EMA is taking care of 2nd Level Support. Need the
SLA for the same. 100%

100%

100%

Ongoing 20%

100%

100%

100%%

100%

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Recommendation
Need to take from design
team.
Need to take from design
team.

Server access reqd. Still

pending

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