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Interviews

The interview is considerably distrusted as a reliable and valid means for

selecting managers. Different interviewers may weigh or interpret the gathered

information differently. Interviewers often do not ask the right questions. They may be

influenced by the interviewee’s general appearance, which may have little bearing on

job performance. They also frequently make up their minds early in the interview,

before they have all the information necessary to make a fair judgment.

Several techniques can be used to improve the interviewing process and overcome

these weaknesses. They are:

1. Interviewers should be trained so that they know what to look for.

2. Interviewers should be prepared to ask the right questions.

3. Conduct multiple interviews utilizing different interviewers

4. The interview should be supplemented by data references.

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