Console Setup Instruction:

Matrix Touch XL and Touch Console

Prepared By: Console Models:

Brian Nelson TM757 & TM756

Created Date: Revision Date: Bulletin Number:

August 2020 November 2021 NB-2009011

Table of Contents

Important Access Codes Section 4 - TV Setup

Things to know Section 5 - Exporting Settings
Section 1 - First Time Setup (FTSU) Frame Serial Number Prefix
Section 2 - Updating Software Internet Symbols
Section 3 - Incline Motor Calibration

Important Access Codes:

3002 Enter – First Time Setup (FTSU)
3001 Enter – Service Mode

Things to know:
• Wi-Fi is a standard feature on TouchXL (TM757) and Touch (TM756) consoles which
means each console comes with Wi-Fi boards installed.
• Without connecting the console to a wireless or wired network, the following features will
not be able to function. Deactivating Asset Management will disable Wi-Fi.
o Automatic software updates
o Asset Management reporting
o RFID login (touchless login for xID)
o Workout Tracking features
• The default wireless network (SSID) and network password is as show below. It is
strongly recommended that Matrix customers set up a dedicated Wi-Fi network in their
facility to match the default network. If this is not possible, each console’s Wi-Fi board
will need to have a new configuration file uploaded. See the Wi-Fi Setup Instruction
document for further detail.
o SSID = MXWireless
o Key (password) = FuWxzbbocfOt
o Security = WPA2-PSK
• Network speed requirements for either console is
o 3Mbps Standard streaming, 5Mbps HD streaming

IMPORTANT: EVERY console must have steps 1-12 performed. Once complete, perform step 13
on a single console. Step 14 will walk you through exporting step 13 to the other consoles on the
same network.

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Section 1 - First Time Setup (FTSU)
Most new consoles will come to the FTSU when it’s powered on for the first time. If that is the
case skip to step 4.

1. From the Welcome Screen, press and hold the logo at the top of the screen for 5-7
seconds until the Product Dashboard displays

2. This screen is referred to as the Product Dashboard. Press ‘Machine Selection’

3. On the keypad, press 3002 Enter

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Beginning of FTSU (steps 4-9)
4. Language
a. Select your language, time zone and date
b. Press the arrow in the upper right corner to move forward

5. Features - Asset Management and Workout Tracking

a. Both will be checked to enable those features. If the facility did not purchase these
features, uncheck them
b. Press the arrow in the upper right corner to move forward

6. Network Setup
a. Choose the Wi-Fi network (SSID) that you wish to connect to
b. If the network is password protected, a keyboard will pop up for you to enter the
password
c. Press the arrow in the upper right corner to move forward

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7. Machine Selection
a. Select the frame the console is on (in some cases the UCB communicates with
MCB/LCB to determine what frame it is on so you may not see this screen)

8. Model Selection
a. Select the frame series the console is on. If you are unsure, check the frame serial
number sticker and refer to the Serial Number Prefix chart on the last page

9. Machine Information
a. Press Import Serial Number button to pull the frame serial number into the console
b. It’s important to verify from the frame stickers that it imported correctly as this will
cause reporting into Asset Management to be inaccurate
c. Enter the unique Facility ID found on the order. If one is not found, leave Facility ID
as 60 so it will still report into Asset Management
d. Press the arrow in the upper right corner to complete FTSU and return to the
Welcome screen

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Section 2 - Updating Software
10. Machine Settings
a. From the Welcome Screen, press and hold the logo for 5-7 seconds to launch the
Product Dashboard.
b. Press ‘Machine Settings’.
c. When the keypad pops up, type 3001 enter

11. Update Tab

a. Connected consoles - press ‘Check for Updates’
b. Not connected consoles - with the current software version installed on a USB drive
and inserted into the USB port on the console, press ‘Update from USB’

Note: This step can take some time depending on the software version already on the
console. If updating via USB, it is recommended to have 3-4 USB drives with current
software installed so you can update multiple consoles at the same time.

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Section 3 – Incline Motor Calibration (Treadmills and Ascent Trainers only)
12. Calibration Tab
a. An incline motor calibration must be performed. Press Calibrate
b. The console will inform you once complete

Section 4 – TV Setup
For the next steps, select 1 console that you will use as your “master console”. Once you have
completed all setup steps for the “master console”, you can export settings to other consoles via
Internet or USB.

Step 13 will walk you through a basic channel scan/setup for TV services distributed via coaxial
cable including Pro:Idiom signal distributed by coaxial cable. For other services (ProIPTV,
Encrypted IPTV, CableSAT or CAB) refer to the appropriate troubleshooting.

13. TV Tab
a. Press ‘Source Selection’ and select the appropriate tuner depending on what part of
the world you are from
i. US4 – ProIPTV – Pro: Idiom encrypted TV signal through Ethernet (tuner
decrypts signal)
ii. US5 – ProCoax
iii. US6 (std NA) – Standard Swift tuner
iv. KM4 (std KM) – Standard Vividmetrics tuner
v. JP0 (std JP) – Standard tuner in Japan
vi. Unencrypted IPTV – unencrypted IPTV through Ethernet
vii. STB –Set Top Boxes like the DirecTV and LG, etc.
viii. CAB – BVE CAB or MYE CABLESAT

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b. Press ‘TV Channel Setup’
c. To start a TV tuner channel scan, press the “menu icon” that will launch the TV
menu.

d. Using the arrows and checkmark on the screen, select the signal type and start the
scan

e. Once the scan has finished, import the channels from the tuner to the UCB. Press
‘Import From Tuner’ to do this. Once complete, the list of channels will appear

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 Note: Some steps may look slightly different depending on the tuner selection

f. Once the import is complete, you can edit the channel names by selecting each. Get
the TV channel list from the customer so you can edit channel names that are not
automatically populated. Press any channel you wish to edit the name to get a
keyboard popup

Section 5 - Export Settings to Consoles

Before exporting to other consoles, make sure you also do the following:
• Remove any unwanted apps
• Reorder apps to customer preference

Internet Connected Consoles

14. Management Tab
g. From the “master console” press Site Survey. This will show you all the consoles that
are online (same network/SSID)

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 h. To export to the settings to all connected consoles on the list, press Select All, then
press Export Settings. You will see the status of the export until complete. If some
consoles did not complete the import, select those units and press Export Settings
again.

Non-connected Consoles
15. Management Tab
i. With a USB drive in the USB port, press ‘Export Settings to USB’

j. Once the console notifies you the export is complete, use that USB drive to import
the file to all other consoles. Go to each console, insert the USB drive to the USB
port on the console and press Import Settings from USB

16. Once export/imports are complete, test the console features and cycle the power from
the frame on all machines

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Frame Serial Number Prefix

Frame Series Serial Number Prefix/ Model Name

Drawing #
Performance Plus TM543 T-PP-F
Performance TM538 T-PS-F
Treadmill
Endurance TM747 T-ES-F
Lifestyle TM759 T-LS-F
Performance EP630 A-PS-F
Ascent
Performance Lower Body EP631 ALB-PS-F
Performance EP629 EP-PS-F
Elliptical Endurance EP719 EP-ES-F
Lifestyle EP721 EP-LS-F
Performance CS35 CM-PS-F
ClimbMill Endurance CS34 CM-ES-F
Lifestyle CS36 CM-LS-F
Performance CB95 U-PS-F
Upright Endurance CB206 U-ES-F
Lifestyle CB207 U-LS-F
Performance RB317 R-PS-F
Recumbent Endurance RB209 R-ES-F
Lifestyle RB210 R-LS-F
Hybrid Performance CB96 H-PS-F
Stepper Endurance CS33 S-ES-F

Color
Series Frame
Ice Silver Matte Black Graphite Gray
Treadmill TM538 TM538B TM538D
ClimbMill CS35 CS35B CS35D
Ascent EP630 EP630B EP630D
Ascent Lower Body EP631 EP631B EP631C
Performance
Elliptical EP629 EP629B EP629D
Hybrid CB96 CB96B CB96D
Upright CB95 CB95B CB95D
Recumbent RB317 RB317B RB317D
Treadmill TM747 TM747B TM747C
ClimbMill CS34 CS34B CS34D
Elliptical EP719B EP719 EP719C
Endurance
Stepper CS33 CS33B CS33D
Upright CB206B CB206 CB206C
Recumbent RB209B RB209 RB209C

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Internet Symbols

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