AI Use-Case

Prism for AIOps

App Predictive Capacity Infrastructure Predictive Capacity

Hacking Attempt Identification Anomaly Detection
Infrastructure Predictive Availability Network Predictive Availability
Intelligent Alert Escalation and Routing
App Predictive Availability Network Predictive Capacity
Self-Healing Things Alert/Event Reduction
Ransomware Attack Prevention User Experience Impact Analysis

Incident Remediation AIOps-Based ChatOps

Accelerate Remediation
,
,
Identify Problem Cause

h
H

ig
ig

H
h
M

Business Value Feasibility

ed

iu
ed
iu
m

Low

Normal Problem Analysis

Inquiry/Alert Resolution
Operations and Routing

App Predictive
Capacity

Infrastructure
Predictive Capacity

Hacking Attempt
Identification

Infrastructure
Predictive Availability

Anomaly Detection

App Predictive
Availability

Network Predictive
Availability

Intelligent Alert Escalation and Routing

Network Predictive
Capacity

Alert/Event Reduction

Self-Healing Things

Ransomware Attack
Prevention

User Experience
Impact Analysis

Incident Remediation

Accelerate Remediation

AIOps-Based ChatOps

Identify Problem
Cause

Business Value Feasibility

Operational Business Service Technical Organizational

Efficiency1 Continuity2 Quality3 Feasibility4 Feasibility5

App Predictive Capacity

Infrastructure Predictive Capacity

Hacking Attempt Identification

Infrastructure Predictive Availability

Anomaly Detection

App Predictive Availability

Network Predictive Availability

Intelligent Alert Escalation and Routing

Network Predictive Capacity

Alert/Event Reduction

Self-Healing Things

Ransomware Attack Prevention

User Experience Impact Analysis

Incident Remediation

Accelerate Remediation

AIOps-Based ChatOps

Identify Problem Cause

1
Operational Efficiency: Includes increasing agility, reducing downtime, and improving mean time to repair (MTTR). None
2
Business Continuity: Indicates how the use case can improve the reliability and consistency of an organization’s operational Low
functions.
Medium
3
Service Quality: The degree to which the use case will impact the overall quality of a specific service.
High
4
Technical Feasibility: Incudes whether technologies are widely available in the market and deployable in a typical enterprise.
5
Organizational Feasibility: Includes the degree to which any given organization can take advantage of the use casewithout
Very High
massive additional investment.

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