JOAN CLAIRE F.

PADILLA
ASSOCIATE OF ARTS IN HOSPITALITY AND RESTAURANT MANAGEMENT

BUSINESS PHOTO FUNCTION

TOOL DESCRIPTION OF THE
TOOL IN
BUSINESS
OPERATION
1. Official It makes your
Website marketing
strategies
easier and
improves the
effectiveness of
your
advertisements
. This also
improves your
services by
receiving
feedback from
the customers.
2. Analytical For tracking the
Tools progress and
monitoring the
quality of your
website. This
also improve
and to attract
more
customers.
3. Task This helps to
Management organize your
Tools tasks and meet
deadlines. this
also can be
used in
distributing
tasks/duties to
all team
members.
4. Survey tools Getting
customer
feedback on
your services.
This will help
your
organization to
know what
JOAN CLAIRE F. PADILLA
ASSOCIATE OF ARTS IN HOSPITALITY AND RESTAURANT MANAGEMENT

people like
about your
services and
what to
improve.
5. Special Tools To improve the
quality of the
services that
you’re
providing.

6. Social Media This will help to

Tools boost the
branding of an
organization.
This also helps
the people to
know about the
services and
products you
offered.
7. Email Tracking To be
Tools competent and
responsible for
reading and
replying to all
emails.
8. Online to increase
Payment speed and
Tools convenience
and to
increased the
sales of an
organization
9. ERP Software This allows
restaurant
managers to
consistently
review critical
business
information
and reports
JOAN CLAIRE F. PADILLA
ASSOCIATE OF ARTS IN HOSPITALITY AND RESTAURANT MANAGEMENT

10. AI Chatbots To carry out

myriad tasks
including
answering
FAQ’S, making
reservation,
ordering food,
or processing
payments.
11. POS To manage
Softwares your business
more rapidly
and intuitively

12. Digital To bring people

Conference together,
Facilities simplify
collaboration,
improve
efficiency and
help save
money.
13. Smart Room That allows
Keys guests to
unlock their
doors by
swiping their
phones across
a keyless pad
on the door.
14. Cloud Services To provide
easy, scalable
access to
computing
resources and
IT services
JOAN CLAIRE F. PADILLA
ASSOCIATE OF ARTS IN HOSPITALITY AND RESTAURANT MANAGEMENT

15. WI-FI For the guests

Infrastructure to be able to
s overhauls connect to the
internet
seamlessly and
without too
many
interruptions.

SOURCES:

https://www.softwaresuggest.com/blog/tools-every-hospitality-industry-needs/

https://sevenrooms.com/en/blog/the-benefit-of-technology-in-the-hospitality-industry/

https://www.hostelco.com/en/11-digital-tools-for-todays-hospitality-industry/

https://www.aurecongroup.com/thinking/insights/aurecons-successful-hotels/technology-in-the-
hospitality-industry-exploring-the-very-latest-trends