17/02/2015 redBus 

Ticket

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eTICKET 02224158223
care@redbus.in

Ticket no: TH3K48494353

Mumbai Beed Wednesday, February 18, 2015 PNR no: 25877503

Dolphin Sagar Travels 09:25 PM 09:40 PM 7

A/C Sleeper (2+1) Reporting time Departure time Seat numbers

NEAR LONDON PILSONER

Nerul (London Pilsner Company) Nerul - London Pilsoner Factory FACTORY, BELOW FLY OVER
Boardings point details
Location Landmark BRIDGE,NERUL (WEST)MUMBAI-
400706

Mr Shrikant Nimbalkar
Seat No.7

Total Fare : Rs. 500

(Inclusive of Rs.0 Service Tax)

Terms and Conditions

1. redBus* is ONLY a bus ticket agent. It does not operate bus services
of its own. In order to provide a comprehensive choice of bus
operators, departure times and prices to customers, it has tied up
with many bus operators. redBus's advice to customers is to choose
bus operators they are aware of and whose service they are
comfortable with.
3. Passengers are required to furnish the following at the time of boarding the
bus:
(1) A copy of the ticket (A print out of the ticket or the print out of the ticket
e-mail).
(2) A valid identity proof
Failing to do so, they may not be allowed to board the bus.

redBus responsibilities include: 4. Change of bus: In case the bus operator changes the type of bus due to
(1) Issuing a valid ticket (a ticket that will be accepted by the bus some reason, redBus will refund the differential amount to the customer
operator) for its network of bus operators upon being intimated by the customers in 24 hours of the journey.
(2) Providing refund and support in the event of cancellation
5. Amenities for this bus as shown on redBus have been configured and
(3) Providing customer support and information in case of any
provided by the bus provider (bus operator). These amenities will be
delays / inconvenience
provided unless there are some exceptions on certain days. Please note
redBus responsibilities do not include: that redBus provides this information in good faith to help passengers to
(1) The bus operator's bus not departing / reaching on time. make an informed decision. The liability of the amenity not being made
(2) The bus operator's employees being rude. available lies with the operator and not with redBus.
(3) The bus operator's bus seats etc not being up to the customer's
expectation. 6. In case one needs the refund to be credited back to his/her bank account,
(4) The bus operator canceling the trip due to unavoidable please write your cash coupon details to support@redbus.in * The home
reasons. delivery charges (if any), will not be refunded in the event of ticket
(5) The baggage of the customer getting lost / stolen / damaged. cancellation
(6) The bus operator changing a customer's seat at the last minute
7. In case a booking confirmation e-mail and sms gets delayed or fails
to accommodate a lady / child.
because of technical reasons or as a result of incorrect e-mail ID / phone
(7) The customer waiting at the wrong boarding point (please call
number provided by the user etc, a ticket will be considered 'booked' as
the bus operator to find out the exact boarding point if you are not
long as the ticket shows up on the confirmation page of www.redBus.in
a regular traveler on that particular bus).
(8) The bus operator changing the boarding point and/or using a 8. Grievances and claims related to the bus journey should be reported to
pick-up vehicle at the boarding point to take customers to the bus redBus support team within 10 days of your travel date.
departure point.
9. Partial Cancellation is NOT allowed for this ticket.
2. The departure time mentioned on the ticket are only tentative
Cancellation time Cancellation charges
timings. However the bus will not leave the source before the time
 After 04:00 PM on 18th Feb  Rs. 500
that is mentioned on the ticket.
 Between 12:00 PM on 18th Feb - 04:00 PM
 Rs. 375
on 18th Feb
 Between 08:00 AM on 18th Feb - 12:00 PM
 Rs. 325
on 18th Feb
 Between 08:00 PM on 17th Feb - 08:00 AM
 Rs. 250
on 18th Feb
 Between 08:00 PM on 16th Feb - 08:00 PM
 Rs. 125
on 17th Feb
 Till 08:00 PM on 16th Feb  Rs. 50

Whom should i call?

For boarding point related For time related For cancellation and refunds
02224158223 02224158223 Call 39412345 or email us to care@redbus.in

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