SGS windshields inspection

Reference: 56.11.00014 Issue date: 15-JAN-2021 Last check date: 15-JAN-2021 Status: Open
A/C type/serie: A300, A300-600, A310, A318, A319, ... ATA: 30-42, 56-00, 56-10, ...
Engine manufacturer: Supplier: SAINT-GOBAIN
Purpose / Reason for revision: New slot for the A320 family webinar East session
Engineering Support Status: Open

LAST UPDATES ARE HIGHLIGHTED IN BLUE.

Applicability:

A300, A300-600, A310, A318, A319, A320, A321, A330, A340 with SGS windshields installed: refer to Error! Reference
source not found..

A320 A300 A310 A330 A340

LHS P/N RHS P/N LHS P/N RHS P/N
STA320-1-3-1 STA320-2-3-1 TGA300-2-2-1 TGA300-1-2-1
STA320-1-4-1 STA320-2-4-1 TGA300-2-2-2 TGA300-1-2-2
STA320-1-5-1 STA320-2-5-1 TGA300-2-3-3 TGA300-1-3-3
STA320-1-6-1 STA320-2-6-1 TGA300-2-3-4 TGA300-1-3-4
STA320-1-7-1 STA320-2-7-1 TGA300-2-4-5 TGA300-1-4-5
STA320-1-8-2 STA320-2-8-2 EWA300-2-4-5 EWA300-1-4-5
TGA300-2-4-6 TGA300-1-4-6
SPSA340-2-1-1 SPSA340-1-1-1
SPSA340-2-2-1 SPSA340-1-2-1
SPSA340-2-3-1 SPSA340-1-3-1
SPSA340-2-4-1 SPSA340-1-4-1
SPSA340-2-5-2 SPSA340-1-5-2

Table 1: Affected P/Ns

Windshields manufactured by other suppliers (GKN or PPG) are not affected.

References:

OIT 999.0039/18
FOT 999.0100/18

ISBs

 A300: To be allocated
 A310: To be allocated
 A300-600: To be allocated
 A320: 56-1022 (CEO)
 A320: 56-1023 (NEO)
 A330: To be allocated
 A340: To be allocated
 A340-500/600: To be allocated

SGS VSBs:

 A300/A310: To be allocated
 A320: STA320-56-001
 A330/A340: SPSA340-56-001

Modifications:

 A300 family: MOD 13907 / MP S22976

 A320 family: MOD 167352 / MP P20402
 A330/A340 families: MOD 209046 / MP S35477

GSE Tool ref:

 98D56003001000
 98D56003001001 (harness for A300 and A330 families)
 MMEL items

 A300: MMEL 1-30-9 (no icing conditions)

 A310: MMEL 01-30-6 (no icing conditions)
 A300-600: MMEL 01-30-6 (no icing conditions)
 A320 family: MMEL 30-42-03A (no icing conditions)
 A320 family: MMEL 30-42-03B (cruise level FL230 maximum)
 A330/A340 family: MMEL 30-42-03A (no icing conditions)

Background:

Airbus received a report on an in-service event on A319 aircraft about the loss of the right hand windshield in flight, during
the cruise phase (OIT 999.0039/18).
The windshield was the original from delivery, manufactured by the supplier Saint-Gobain Sully (SGS).
The investigation was led by the CAAC which has issued the final investigation report reference SWCAAC-SIR-2018-1.
Note: no English version of this report has been issued by the CAAC.

Description:

Figure 1: A320 windshields - global view

There are 2 windshields on aircraft which are fail-safe designed (2 structural plies that can each sustain pressurization loads
and bird strike). They include de-icing function using heating film near outer protective ply, electrically powered.

Figure 2: windshield typical cross-section

The investigation of the A319 event determined that both structural plies of the RH windshield were damaged, due to a
continuous arcing in the windshield heating system (at the level of the power supply wires). Such electrical arcing requires a
 combination of at least the following contributing factors: mechanical damage to the insulation sleeve of the power supply
wires and water ingress resulting in the wires corrosion. Several tens of seconds after the failure of the 2 structural plies, the
last ply failed (outer ply, non-structural) and the windshield was ejected due to the pressurisation loads.

Solution / Recommendation:

 MITIGATION:

Following in-flight windshield loss event, the FCOM & QRH have been updated in order to improve procedure in case of
cockpit window crack during flight. This procedure now includes shoulder harness on and if inner ply is found crack, oxygen
mask on.
The procedure “COCKPIT WINDSHIELD / WINDOW CRACKED,” has been updated in December 2018 (refer to FOT
999.0100/18).

During investigation, a sampling inspection was performed on A320 and A330/A340 families in-service SGS windshields in
order to collect in-service data and electrical measurements on the windshield system.
These data, in addition to SGS collected information from returned in-service windshields, have been used in order to build
the requirements for a fleet-wide in-service inspection.

Inspection Service Bulletins (ISBs) and associated SGS Vendor Service Bulletins (VSB) will be dispatched to inspect
SGS windshields on A300/A310, A320 and A330/A340 aircraft families.

The scheduled dispatch dates of the ISB/VSB are the following:

 A320 family: January 2021

 A330/A340 family: before end of year 2021*
 A300/A310 family: before end of year 2021*

*A300/A310 and A330/A340 families SB dispatch dates will be updated when known. References of those SBs are not
yet allocated.
Potential AD will be related to those SBs.

The inspection consists in, depending on windshield P/N:

 Check of the windshield temperature sensor fault history, windshield age and utilization (cycles/hours)
 Visual inspection of the windshield
 Operational test
 Visual inspection of the windshield connector terminal block
 Electrical tests using the dedicated GSE: insulation and dielectric measurements
 98D56003001-000: Electrical measurement devices with A320 connection harness
 98D56003001-001: A300, A310, A330, and A340 connection harness only

Figure 3: GSE 98D56003001

The compliance time will depend on windshield P/N, windshield temperature sensor fault history, windshield age/utilization
(cycles/hours) and will be detailed in the ISBs.
The electrical measurements will have to be reported on a chart that will define a coloured area.
The repetitive inspection interval will depend on this electrical measurements area.
 Figure 4: electrical measurements chart

 Compliance time applicable for the A320 family:

P/N
THRESHOLD
LHS P/N RHS P/N
750FH or 750FC or 4MO
GROUP
STA320-1-7-1 STA320-2-7-1 whichever occurs first from
001
SB issuance date
 P/N ELECTRICAL
INTERVAL
LHS P/N RHS P/N MEASUREMENTS AREA
GREEN 750FH or 750FC or 4MO
GROUP AMBER whichever occurs first
STA320-1-7-1 STA320-2-7-1
001 REPETITIVE INSPECTION
RED
NOT ALLOWED

THRESHOLD TO PERFORM CONNECTOR VISUAL INSPECTION & ELECTRICAL

P/N THRESHOLD TO CHECK
TESTS
WINDSHIELD AGE
UTILIZATION AND CONDITIONS ON CONDITIONS ON
LHS P/N RHS P/N MAINTENANCE HISTORY WINDSHIELD WINDSHIELD THRESHOLD VALUE
MAINTENANCE HISTORY AGE/UTILIZATION
Fault message “561000 L(R)
WINDSHIELD SENSOR” 750FH or 750FC or 4MO
recorded since windshield None whichever occurs first from
installation on A/C OR SB issuance date
unknown maintenance history

750FH or 750FC or 4MO Windshield age/utilization 3750FH or 3750FC or 12MO

GROUP
STA320-1-8-2 STA320-2-8-2 whichever occurs first from higher than 4 years OR whichever occurs first from
002
SB issuance date Fault message “561000 L(R) 10000FC OR 15000FH SB issuance date
WINDSHIELD SENSOR”
NOT recorded since
windshield installation on A/C Windshield age/utilization 7500FH or 7500FC or 24MO
lower than 4 years AND whichever occurs first from
10000FC AND 15000FH SB issuance date

P/N ELECTRICAL
INTERVAL
LHS P/N RHS P/N MEASUREMENTS AREA
7500FH or 7500FC or 24MO
GREEN
whichever occurs first
GROUP 750FH or 750FC or 4MO
STA320-1-8-2 STA320-2-8-2 AMBER
002 whichever occurs first
REPETITIVE INSPECTION
RED
NOT ALLOWED
 P/N
THRESHOLD
LHS P/N RHS P/N
STA320-1-3-1 STA320-2-3-1
750FH or 750FC or 4MO
GROUP STA320-1-4-1 STA320-2-4-1
whichever occurs first from
003 STA320-1-5-1 STA320-2-5-1
SB issuance date
STA320-1-6-1 STA320-2-6-1

P/N
INTERVAL
LHS P/N RHS P/N
STA320-1-3-1 STA320-2-3-1
GROUP STA320-1-4-1 STA320-2-4-1 750FH or 750FC or 4MO
003 STA320-1-5-1 STA320-2-5-1 whichever occurs first
STA320-1-6-1 STA320-2-6-1

Table 2: A320 family compliance time tables

 Compliance time for A300, A310, A330 and A340 families:

Unknown at the moment. This section will be updated when further details are available.

The SGS VSBs will provide instructions to open / close the terminal block, to prepare the electrical connection on the “Z bar”
external part of the windshield, and restore the weather seal once the test is performed.

The VSBs will also include the procedure to inspect the windshield in maintenance shop, if the windshield has been removed
from A/C and stored as spare in operators / MROs facilities.

In case of NIL finding, the windshield can continue to be operated with repetitive inspection until replacement by a
windshield with P/N that is not affected by the inspection.

In case of finding during inspection, and depending on the finding nature (during visual inspection, electrical tests…), the
windshield may continue to be operated with repetitive inspection, or will have to be replaced before next flight, or the
aircraft will have to be dispatched under MMEL.
All the finding cases will be detailed in the ISBs.
 The average finding rate expected is 15%.

Dispatching the aircraft under MMEL will imply the windshield anti-ice system deactivation and flying with no icing
condition.
On A320 family, an additional MMEL item (30-42-03B) has been included for the purpose of SB 56-1022 and 56-1023. It
will allow aircraft dispatch in case of finding with the active windshield de-icing system and the maximum cruise level
FL230. This new item was approved by EASA and is under approval by FAA, which has received the MMEL project. Similar
MMEL projects are not forecasted for the A300/A310 and A330/A340 families.
MMEL items references are available in this TFU §References.

The estimated elapsed time for the inspection is 1.5H per windshield.

The inspection is subject to an AIRBUS Monitored Retrofit.

Upon SB/VSB issuance, a Retrofit Information Letter will be issued to all impacted operators.
Retrofit Information Letter will detail the commercial policy, retrofit process & material ordering.

 MODIFICATION:

SGS has developed a new windshield design. The design was improved in the moisture ingress protection and the damage
protection to the electrical sleeves/braids.

This new design is introduced with the following part numbers.

The below-mentioned SGS windshield P/N in retrofit will not be part of the inspection:

 A320 family: STA320-1-9-3 (LH), STA320-2-9-3 (RH)

 A300/A310 and A330/A340 families: SPSA340-2-6-3 (LH), SPSA340-1-6-3 (RH)

Installation of the new SGS P/N in retrofit will be approved in IPC:

 For A320 family: in February 2021 revision. If the new SGS windshield needs to be installed on aircraft before
February 2021, IPC advance copies can be requested through TechRequest.
  For A300/A310 and A330/A340 families: IPC revision will be given in 2021. No IPC advance copies can be
requested so far.

All the GKN and PPG windshields P/N are also not part of the inspection.

The estimated elapsed time for windshield replacement is 5H per windshield (10MH).

The following linefit modifications will introduce the new SGS windshield P/N:

 A320 family: MOD 167352 / MP P20402.

The effectivity will be communicated in this TFU before the end of year 2020.

 A330/A340 families: MOD 209046 / MP S35477.

The effectivity will be communicated in this TFU during 2021.

As windshield is a SFE (Seller Furnished Equipment), concerned operators by the above linefit modifications will receive
dedicated RFC (Request For Change) updates.

 AIRBUS RECOMMENDATIONS TO ANTICIPATE THE INSPECTION PREPARATION:

Although SB/VSB advance copies cannot be dispatched prior to the SB/VSB issuance dates, operators can from now on
follow the below recommendations to better anticipate the preparation of the inspection:

– Identify windshields P/N and S/N on the fleet.

– Determine how to recover a windshield sensor fault from maintenance records / aircraft log books.
– Read the GSE Instruction Manual: available on Airbus World, application Tool Drawings.
– Set notifications in Airbus World to be informed of SB releases and TFU updates.
– For A320 family operators, attend webinars. Invitations have been sent through Airbus Field Service and the
connection links are available hereunder:
– West session: 14-JAN-2021 16:00 – 17:30 UTC
 – East session: 21-JAN-2021 06:30 – 08:00 UTC

For A300/A310 and A330/A340 operators, webinars will be scheduled at a later stage.

Survey for the Engineering Support section

 Annex

General Information
Potential impact: Airworthiness, Maintenance, Parts and Spares Configuration, Safety - Flight Operations
Key information: In-Service Issue, Linked Items - Service Bulletin
Solution benefit:
First issue date: 29-OCT-2020 Issue date: 15-JAN-2021 Last check date: 15-JAN-2021

Technical parameters
ATA: 30-42, 56-00, 56-10, 56-11
A/C type/serie: A300, A300-600, A310, A318, A319, A320, A321, A330, A340, AST
Engine:
Engine manufacturer:
Fault code/ECAM
warning:
FIN: 25DG, 26DG, 3DG1, 3DG2
EWA300-1-4-5, EWA300-2-4-5, SPSA340-1-1-1, SPSA340-1-2-1, SPSA340-1-3-1, SPSA340-1-3-2, SPSA340-1-4-1, SPSA340-1-
4-1A, SPSA340-1-5-2, SPSA340-2-1-1, SPSA340-2-2-1, SPSA340-2-3-1, SPSA340-2-3-2, SPSA340-2-4-1, SPSA340-2-5-2,
STA320-1-1-1, STA320-1-3-1, STA320-1-4-1, STA320-1-4-1E, STA320-1-5-1, STA320-1-6-1, STA320-1-7-1, STA320-1-7-1A,
Part Number: STA320-1-8-2, STA320-1-9-3, STA320-2-1-1, STA320-2-3-1, STA320-2-4-1, STA320-2-4-1E, STA320-2-5-1, STA320-2-6-1,
STA320-2-7-1, STA320-2-7-1A, STA320-2-8-2, STA320-2-9-3, TGA300-1-2-1, TGA300-1-2-2, TGA300-1-3-3, TGA300-1-3-3A,
TGA300-1-3-4, TGA300-1-4-5, TGA300-1-4-6, TGA300-2-2-1, TGA300-2-2-2, TGA300-2-3-3, TGA300-2-3-4, TGA300-2-4-5,
TGA300-2-4-6
Supplier: SAINT-GOBAIN

Attachments
N/A

Links
 Airnav documents:
- FOT 999.0100/18
- MOD 167352, MOD 209046, MOD 13907
- MP P20402, MP S35477, MP S22976
- OIT 999.0039/18, SB 56-1022, SB 56-1023

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