Professional Documents
Culture Documents
Eeo Storyboard 3
Eeo Storyboard 3
Harassment Prevention
Storyboard | XXXX
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Introduction
In this course you will learn about CDCR’s EEO policy, procedures, and processes. You will
also have access to discussion and strategies for working in a culturally diverse
environment.
Overview
As incumbent staff, you will have
the knowledge, skills, and
motivation to ensure
discrimination, harassment,
and/or retaliation do not occur in
the workplace.
The California Department of
Corrections and Rehabilitation
(CDCR) is committed to
providing a workplace that
protects the civil rights of all
individuals.
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Notes: https://www.freepik.com/free-vector/young-people-standing-talking-each-other-
speech-bubble-smartphone-girl-flat-vector-illustration-communication-
discussion_10174094.htm#page=1&query=person&position=35
Maybe an empowered person with a foot on the words discrimination, harassment,
etc.… instead of this graphic.
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Course Objectives
By the end of this course, you will be able to:
Identify consequences of failing to adhere to the
responsibilities outlined in the CDCR EEO policy.
Identify protected groups.
Understand EEO complaint process terms.
Understand roles and responsibilities of CDCR
employees in regards to EEO.
Determine if a behavior violates CDCR’s
discrimination and cultural awareness diversity
policy.
Identify behaviors that violate CDCR’s EEO policy.
Understand the different theories of discrimination.
Know the difference between internal and external
complaints.
Continue
Notes:
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Notes: Perhaps a graphic of zero tolerance or a circle with a line through it like above.
https://www.freepik.com/premium-vector/stop-sign-icon-notifications-that-
anything_5197979.htm#query=person%20stop&position=9
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Continue
Continue
Notes: Use the ‘Process’ interactive with “The EEO policy applies to:” as the first slide. Each
subsequent bullet should be on their own page. Coordinating images can be placed with
each bullet if needed.
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Responsibilities
All employees are responsible for maintaining standards that promote a work environment
free from discrimination, harassment, retaliation, and unprofessional or disrespectful
conduct.
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Resources
You can obtain information regarding CDCR’s zero tolerance EEO policy and the EEO
complaint process from:
Local EEO Coordinators
Local EEO Counselors
OIA (Office of Internal Affairs), OCR (Office of Civil Rights)
CDCR intranet and internet websites
Continue
Notes: May not need a graphic here. If one is needed perhaps a person who looks helpful.
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Self Check
Failure to adhere to the responsibilities outlined in the CDCR EEO policy may result in
corrective and/or disciplinary action, up to and including ________ from the Department.
Detention
Dismissal
Guidance
Training
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Learning Objectives
You will identify the definitions of protected groups as a
basis for filing a discrimination complaint.
You will identify whether a behavior violates CDCR’s
discrimination and cultural awareness diversity policy.
Continue
Notes: Any graphic can be used for the Learning Objectives. I think a graphic including a
lightbulb that is used consistently for all of them will work well. This one is from
https://www.freepik.com/free-vector/businessman-get-
idea_1091808.htm#page=1&query=person%20thinking&position=21
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Protected Groups
“Protected group” or “protected basis” means any basis or characteristic upon which
discrimination is prohibited by law.
Protected Groups Non-protected groups
Protected group status is automatically
conferred upon recognized group
members by virtue of laws and court
decisions.
Age Cosmetics
Ancestry Attractiveness
Color Obesity
Disability (physical or mental) (However, medical conditions
Genetic Information related to obesity can be
Marital Status considered a disability and may be
Medical condition protected)
National Origin
Political Affiliation
Race
Religion
EEO Retaliation
Sex (including gender, gender
identity, and gender expression)
Sexual Orientation
Military and Veteran Service
Usage of Leave Rights Permissible
under FMLA/CFRA
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Continue
Notes: https://www.freepik.com/free-vector/businessman-presenting-
project_1091817.htm#page=1&query=person%20explaining&position=9
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Age
Refers to the chronological age of any individual who has reached their 40th birthday.
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Notes: Use AGE_480.mp4 (Employees must watch video before clicking continue.)
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Ancestry
The national or cultural origin of a line of
familial descent.
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Notes: This graphic would work well for those Protected Groups that do not have a video
associated with them. Maybe remove one person so it doesn’t take up so much space. And
for each title that is being presented, make that puzzle piece bigger. The colors will also
have to change to match CBM theme. https://www.freepik.com/free-vector/people-
carrying-jigsaw-pieces-donut-chart_3530037.htm#page=1&query=puzzle%20pieces
%20together&position=25
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Color
The color of skin of an individual, including
shades of skin within a racial group.
Continue
Continue
Genetic Information
Genetic information includes information
about the individual’s genetic tests, genetic
tests of family members, as well as
information about any disease, disorder, or
condition of an individual’s family members
(i.e., an individual’s family medical history).
Continue
Marital Status
Legal status in a relationship, such as married, never married, single, separated, divorced,
widowed or domestic partnership.
Continue
Medical Condition
A person’s genetic characteristics or a
person who has or had cancer.
Continue
National Origin
The country where a person was born, or
more broadly, the country from which their
ancestors came, which includes the
individual’s common language, culture,
ancestry, and other similar social
characteristics.
Continue
Political Affiliation
Membership or association in a political
party or special interest group (union issues
are not included).
Continue
Notes: Same as Ancestry Slide, will have to adjust the words in the puzzle for new titles.
https://www.freepik.com/free-vector/people-carrying-jigsaw-pieces-donut-
chart_3530037.htm#page=1&query=puzzle%20pieces%20together&position=25
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Race
Classes of persons identifiable because of
their ancestry or ethnic characteristics.
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Notes: Same as Ancestry Slide, will have to adjust the words in the puzzle for new titles.
https://www.freepik.com/free-vector/people-carrying-jigsaw-pieces-donut-
chart_3530037.htm#page=1&query=puzzle%20pieces%20together&position=25
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EEO Retaliation
A harmful employment action taken against
an individual due to their protected activity
(including one’s opposition to a
discriminatory practice, participation in the
discrimination complaint process or other
EEO-related proceedings, or request for
reasonable accommodation).
Continue
Notes: Same as Ancestry Slide, will have to adjust the words in the puzzle for new titles.
https://www.freepik.com/free-vector/people-carrying-jigsaw-pieces-donut-
chart_3530037.htm#page=1&query=puzzle%20pieces%20together&position=25
Storyboard | XXXX
(Click play to see an example of military and veteran-related harassment in the workplace.)
Continue
Continue
Notes: Same as Ancestry Slide, will have to adjust the words in the puzzle for new titles.
https://www.freepik.com/free-vector/people-carrying-jigsaw-pieces-donut-
chart_3530037.htm#page=1&query=puzzle%20pieces%20together&position=25
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Gender Identity
“Gender identity” means each person’s
internal understanding of their gender, or
the perception of a person’s gender identity,
which may include male, female, a
combination of male and female, neither
male nor female, a gender different from
the person’s sex assigned at birth, or
transgender.
Continue
Notes: Same as Ancestry Slide, will have to adjust the words in the puzzle for new titles.
https://www.freepik.com/free-vector/people-carrying-jigsaw-pieces-donut-
chart_3530037.htm#page=1&query=puzzle%20pieces%20together&position=25
Storyboard | XXXX
Gender Expression
“Gender expression” means a person’s
gender-related appearance or behavior, or
the perception of such appearance or
behavior, whether or not stereotypically
associated with the person’s sex assigned at
birth.
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Notes: Same as Ancestry Slide, will have to adjust the words in the puzzle for new titles.
https://www.freepik.com/free-vector/people-carrying-jigsaw-pieces-donut-
chart_3530037.htm#page=1&query=puzzle%20pieces%20together&position=25
Storyboard | XXXX
Transsexual
“Transsexual” is a general term that refers to
a person whose gender identity differs from
the person’s sex assigned at birth. A
transgender person may or may not have a
gender expression that is different from the
social expectations of the sex assigned at
birth.
Continue
Notes: Same as Ancestry Slide, will have to adjust the words in the puzzle for new titles.
https://www.freepik.com/free-vector/people-carrying-jigsaw-pieces-donut-
chart_3530037.htm#page=1&query=puzzle%20pieces%20together&position=25
Storyboard | XXXX
Continue
Continue
Continue
Notes: Same as Ancestry Slide, will have to adjust the words in the puzzle for new titles.
https://www.freepik.com/free-vector/people-carrying-jigsaw-pieces-donut-
chart_3530037.htm#page=1&query=puzzle%20pieces%20together&position=25
Storyboard | XXXX
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Notes:
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Self Check
Select ‘yes’ or ‘no’ to indicate if each of the following scenarios is an example of
discrimination or not.
Allowing restroom access, in accordance with their gender identity/expression,
to transitioning transgender employees. (no)
Posting, sending, uploading/downloading messages with discriminatory
retaliatory, or sexual content in any form via electronic mail, the
intranet/internet websites, cell phone, interoffice mail, or public or private
mail. (yes)
Continue
Self Check
Understanding that “Protected Group” or “protected basis” means any basis or
characteristic upon which discrimination is prohibited by law, match the protected base
group on the left to the definition on the right.
Race: Classes of persons identifiable because of their ancestry or ethnic
characteristics.
Disability: A physical or mental impairment affecting one or more body systems
which limits a major life activity, including work; a record of such an
impairment; or being regarded as having such an impairment. This includes
human immunodeficiency virus (HIV) and acquired immune deficiency
syndrome (AIDS).
Ancestry: The national or cultural origin of a line of familial descent.
Marital status: Legal status in a relationship, such as married, never married,
single, separated, divorced, widowed, or domestic partnership.
Medical condition: A person’s genetic characteristics or a person who has or
had cancer.
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Learning Objective
You will identify what constitutes harm within CDCR EEO
Policy.
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Notes: Any graphic can be used for the Learning Objectives. I think a graphic including a
lightbulb that is used consistently for all of them will work well. This one is from
https://www.freepik.com/free-vector/businessman-get-
idea_1091808.htm#page=1&query=person%20thinking&position=21
Storyboard | XXXX
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Examples of Harm
Failure to appoint
Failure to promote
Job duty change/transfer
Failure to accommodate based upon disability, pregnancy, religious beliefs,
practices, or observances without an undue hardship.
Denial of leave
Continue
Continue
Notes: A stressed out, resigning, or sad employee would work as a graphic here.
https://www.freepik.com/free-photo/businessman-shocked-because-company-
bankruptcy_4013321.htm#page=1&query=sad%20office%20worker&position=17
Storyboard | XXXX
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Self Check
Of the following, which three are behaviors that violate the CDCR zero tolerance EEO policy?
Treating all employees equally in the workplace.
A supervisor has several employees who continually make discriminatory jokes and use crude, vulgar
language while at work. The supervisor only takes adverse action against the employees who have
accents.
A supervisor only approves training, mentoring, and provides leadership opportunities for employees of a
specific racial group.
Making offensive comments to a female employee because she is wearing a suit and a tie.
A supervisor hires both married and single employees.
Continue
Notes: Question will be a multiple response where the learner has to select all choices that apply. Correct choices
are the 2nd, 3rd, and 4th options.
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Chapter 4: Discrimination
Learning Objectives
Understand discrimination-related terms.
Identify behaviors that violate CDCR’s Equal Employment
Opportunity policy.
Continue
Notes: Any graphic can be used for the Learning Objectives. I think a graphic including a
lightbulb that is used consistently for all of them will work well. This one is from
https://www.freepik.com/free-vector/businessman-get-
idea_1091808.htm#page=1&query=person%20thinking&position=21
Storyboard | XXXX
Discrimination
Discrimination is the failure to treat an individual in
the same way as others because of a protected basis.
In order for a complaint to meet the jurisdictional
requirements for an EEO complaint, an employee
must say they are part of a protected group, or are
perceived to be part of a protected group, and must
provide sufficient information to indicate a factor in
the actions taken was due to their membership in
the protected group. Theories of discrimination link
an alleged action to a protected basis.
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Discrimination
Theories of discrimination include:
Disparate treatment
Disparate impact
Harassment
EEO retaliation
Failure to provide reasonable accommodation
Denial of Religious accommodation
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Disparate Treatment
Defined as an allegation by a complainant that
they were treated differently because of their
membership in, perception of, or association
with a protected class. This occurs when a
protected class of persons is treated differently
from other employees or when they are
evaluated by different standards.
Continue
Notes: This might be a good section to re-use the puzzle piece graphic for each type of
discrimination noted in the slide above.
Storyboard | XXXX
Disparate Treatment
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Disparate Impact
Results when rules applied to all employees
have a different and more inhibiting effect on
a protected class than on the majority of
people.
Continue
Notes: Same graphic suggestions as above, words will need to be redone to match.
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Harassment
Harassment is an act committed by a person
that makes another person feel uncomfortable,
offended, intimidated, or oppressed based on
their protected group.
Continue
Notes:
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Harassment Continued
Employer Liability
All employers are prohibited from harassing employees in the workplace. If
harassment occurs, an employer may be liable even if management was not aware
of the harassment.
When the perpetrator of the discrimination, harassment, and/or retaliation is a
supervisor, an employer may be liable even if management was not aware of the
discrimination, harassment, and/or retaliation, or even if the employer took
reasonable steps to prevent the harassment (for example, training).
If the harasser is a non-management employee, the employer may avoid liability if
the employer takes immediate and appropriate corrective action to stop the
harassment once the employer learns about it.
If the employer failed to take reasonable steps to prevent discrimination,
harassment and/or retaliation, then the employer can be held liable for the
discrimination, harassment and/or retaliation.
Continue
Notes: Use timeline feature for learner to click through the bullets.
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Harassment Continued
Employer Obligations
All employers have a legal obligation to prevent
sexual harassment.
o They must take all reasonable steps to
prevent discrimination and harassment
from occurring.
o They must help ensure a workplace is
free from sexual harassment by posting Insert Graphic here
in the workplace posters by
Department of Fair Employment and
Housing (DFEH) and Equal Employment
Opportunity Commission (EEOC).
Employers must help ensure a workplace free
from sexual harassment by providing training
to employees on sexual harassment.
Continue
Notes: Use an employee that looks like they are explaining something.
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Harassment Continued
Sexual Harassment
Employees, applicants, unpaid interns or volunteers, contract employees or
persons providing services pursuant to a contact have a right to work in a
workplace free from harassment.
Defined under state and federal laws and by this policy as unsolicited and
unwelcome sexual advances, requests for sexual favors, and other verbal, physical,
or visual conduct of a sexual nature that interferes with work performances by
creating an intimidating, hostile, or offensive work environment.
Continue
Notes:
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Harassment Continued
Examples of prohibited discriminatory or harassing behavior which may be found to
constitute a violation of CDCR;s EEO policy include, but are not limited to:
Demanding sexual favors in exchange for employment benefits or as a term or
condition of employment, whether explicitly or implicitly.
Engaging in any unwanted physical contact, including touching, leering, making
sexual gestures, impeding or blocking movements, pinching, grabbing, patting,
intentionally brushing up against another individual in a sexual manner, rape, or
sexual assault.
Engaging in retaliation after a negative response to sexual advances.
Using sexually derogatory terms or telling sexual jokes and/or stories.
Displaying objects, cartoons, pictures, or posters of a derogatory or sexual nature.
Posting, sending, or uploading/downloading sexual or demeaning materials in any
form via electronic mail, the intranet/internet websites, cell phone, interoffice mail,
or public or private mail.
Following or stalking an employee.
Making telephone calls of a sexual nature to a co-worker, or sending sexual
messages to an individual by any means including, but not limited to, the use of
public or private mail, interoffice mail, facsimile, electronic mail, or text messaging.
An employee is fired or denied a job or an employment benefit because they
refused to grant sexual favors or because they complained about harassment.
Retaliation for complaining about harassment is illegal, even if it cannot be
demonstrated that the harassment actually occurred.
An employee is exposed to an offensive work environment.
Using the wrong pronouns when referring to transgender individuals, after notice
of proper pronouns.
Making offensive comments based on a person’s gender expression.
Displaying offensive messages based on sexual orientation
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Sexual Harassment
Watch the video below to see an example of sexual harassment in the workplace.
Continue
Continue
Notes:
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Harassment Continued
Quid Pro Quo (Latin term meaning “this for that”)
This is the act of offering employment benefits in exchange for sexual favors. The situation
may also involve third parties who are treated less favorably because others have agreed
to sexual advances.
Quid pro quo harassment usually happens between a supervisor and a subordinate
employee. Quid pro quo occurs when employment decisions or expectations (hiring,
promotions, salary increases, shift or work assistance, etc.) are based on an employee’s
submission to, or rejection of, sexual advances.
It is not necessary that the harasser follow through with the offer or threat in order for
the behavior to violate policy.
Watch the following video to see an example of quid pro quo.x
Continue
Harassment Continued
Hostile Work Environment
This occurs when there is discriminatory conduct or
behavior in the workplace that is unwelcome and
Insert Graphic
offensive to an employee or a group of employees based
here
on a protected group.
CDCR has a zero-tolerance policy against discrimination,
harassment and/or retaliation. You can be held personally
liable for conduct that violates EEO policy.
Continue
Continue
Notes:
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Notes:
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Abusive Conduct
Assembly Bill 2053 (AB 2053) requires training on the prevention of abusive conduct in the
workplace. It defines abusive conduct as conduct of an employer or employee in the
workplace, with malice, that a reasonable person would find hostile, offensive, and
unrelated to an employer’s legitimate business interests.
Abusive conduct may include repeated infliction of verbal abuse, such as the use of
derogatory remarks, insults and epithets, verbal or physical conduct that a reasonable
person would find threatening, intimidating, or humiliating, or the gratuitous sabotage or
undermining of a person’s work performance. A single act shall not constitute abusive
conduct, unless especially severe and egregious.
Abusive conduct could affect the morale and productivity of the targeted employee and
others in the workplace.
Abusive conduct related to an EEO protected basis is considered an EEO matter.
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Notes:
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Reasonable Accommodation
Any modification of adjustment to a job or the work environment, or in the way things are
customarily done, that enables an individual with a disability or pregnancy related
condition to enjoy equal employment opportunity.
Reasonable accommodations also ensure equal opportunity in the job application,
examination, and hiring processes.
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Continue
Notes:
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Disability
The Department Operations Manual (DOM) defines a
person with a disability as one who:
Has a physical or mental impairment that limits one
or more major life activities.
Has a record of having an impairment.
Insert Graphic here
Is perceived as having an impairment.
The Essential functions of the job still need to be met with
or without reasonable accommodations.
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Notes:
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Notes:
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Religious Discrimination
Religious discrimination occurs when employment benefits have been denied, in whole or
in part, because of an applicant's or an employee's religious beliefs, observances and/or
practice or lack of those; or the employer fails to reasonably accommodate the applicant's
or the employee's religious beliefs, observances and/or practices despite being aware of
the need for reasonable accommodation.
Requests for religious accommodations should be referred to the EEO coordinator. OCR
will provide technical assistance in requests for religious accommodation. The hiring
authority (HA) will make the final decision on request for religious accommodations.
Continue
Notes:
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Self Check
Fill in the blank with the appropriate theory of discrimination from the word bank provided.
Disparate treatment occurs when a protected group of persons is treated differently from other
employees or when they are evaluated by different standards.
Disparate Impact results when rules applied to all employees have a different and more inhibiting effect
on a protected group than on the majority of people.
To establish a violation of EEO retaliation, a complainant must show that they engaged in a protected
activity, the respondent subjected the complainant to a harmful employment action; and the protected
activity and the respondent’s actions were connected.
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Self Check
Select ‘yes’ or ‘no’ to indicate if each behavior is a violation of the CDCR EEO policy or not.
Denying or failing to provide reasonable accommodation for a disability, pregnancy, and/or religious
purpose, absence and undue hardship. (yes)
Making job-related telephone calls for a disability, pregnancy, and/or religious purpose. (no)
Displaying objects, cartoons, pictures, or posters of landscapes or wilderness. (no)
Telling discriminatory jokes. (yes)
Subjecting an employee to any adverse employment action based on retaliation. (yes)
Continue
Notes:
Storyboard | XXXX
Continue
Notes: Any graphic can be used for the Learning Objectives. I think a graphic including a
lightbulb that is used consistently for all of them will work well. This one is from
https://www.freepik.com/free-vector/businessman-get-
idea_1091808.htm#page=1&query=person%20thinking&position=21
Storyboard | XXXX
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Notes:
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Notes:
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Notes: https://www.cdcr.ca.gov/ocr/wp-content/uploads/sites/187/2021/06/EEO-
Complaint-Form-CDCR-693.pdf This is where the pdf version of the form is.
Storyboard | XXXX
Confidentiality
All EEO complaints are confidential and should not be discussed with anyone unless that
person has a legitimate business need-to-know.
The Department will maintain confidentiality, to the extent possible. Ultimately,
confidentiality is not guaranteed.
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Notes: https://www.freepik.com/free-vector/tiny-people-carrying-key-open-
padlock_13683703.htm
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Notes:
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Notes:
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Filing a Complaint
You may choose to bypass LIP and file a discrimination complaint directly with OCR via a
CDCR Form 693, email, telephone, or a memorandum.
When OCR receives a complaint, each allegation is evaluated to determine if the allegation
warrants an investigation or other action to be taken. An OCR staff member may schedule
and conduct an intake interview with the complainant, if additional or clarifying
information is needed.
Continue
Notes: If a screenshot of this form can be obtained, that would be an applicable graphic.
External Complaints
You may elect to file a discrimination complaint with the following external compliance
agencies:
U.S. EEOC—A complainant may file a discrimination complaint with EEOC within
300 days from the last incident or notification of the alleged discriminatory act(s).
DFEH—A complainant may file with DFEH within three years from the date of the
discriminatory act(s).
When a complaint or charge of discrimination from an external compliance agency (i.e.,
EEOC or DFEH) is received in the field (institution/facilities, regional parole offices, and
support units), all such notices shall be immediately forwarded to OCR for processing.
Under no circumstances will institutional staff attempt to respond to an external
compliance agency.
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Notes: They do provide this graphic that can be used instead of bulleted items.
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Notes:
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Notes:
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Remedies Continued
Other options available to you include:
Filing a grievance
Examination appeal
Reasonable accommodation
Merit issue complaint
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Notes:
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Best Practices
Best practices for preventing discrimination because of a person’s sex, among other
factors, also covers sexual orientation and transgender status:
Understand and use correct terminology
Meet your training requirements for staff and management messaging
Honor co-worker’s requests as to preferred names and pronouns
Don’t restrict co-workers from sharing their preferred pronouns with others
Respect privacy and maintain confidentiality- do not “out” employees
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Notes:
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Learning Objective 5
You will identify the employee’s roles and responsibilities
pertaining to equal employment opportunity (EEO).
Continue
Notes: Any graphic can be used for the Learning Objectives. I think a graphic including a
lightbulb that is used consistently for all of them will work well. This one is from
https://www.freepik.com/free-vector/businessman-get-
idea_1091808.htm#page=1&query=person%20thinking&position=21
Storyboard | XXXX
Continue
Notes:
Storyboard | XXXX
Responsibilities Continued
Failure by an employee to adhere to the above responsibilities may result in corrective
and/or disciplinary action, up to and including dismissal from the Departments, regardless
of rank, level, or classification.
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Notes:
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Notes: Use the timeline function to have learner click through the scenarios.
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Responsibilities Continued
An employee is not required to confront the person(s) engaged in the conduct believed to
be in violation of this policy at any time before or after filing a complaint. In addition, an
employee is not required to contact his or her direct supervisor to report conduct believed
to be in violation of this policy. An employee can report the alleged conduct to any
supervisor, EEO coordinator, or OCR.
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Notes:
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Notes:
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Self Check
Of the following, which are responsibilities you have as an employee?
Adhere to CDCR’s EEO policy and procedures, applicable state and federal laws, and the discrimination
complaint process.
Communicate with co-workers about conduct that violates the EEO policy.
Disregard any EEO policy violations that occur in the workplace.
Cooperate with any investigation conducted by OIA.
Attend mandated EEO/Sexual Harassment Prevention training.
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Chapter 6: Conclusion
The consequences will be applied regardless of job level or classification. The most serious
consequence for violating CDCR’s policy is termination from state service.
Awareness of the CDCR policy, state and federal laws, as well as prevention and resolution
of complaints is vital to eliminating discrimination, harassment, and/or retaliation in the
workplace. Managers and supervisors can help the Department and employees curtail
legal and financial liability by informing employees of the policy and by taking immediate
and appropriate action when a violation of the policy occurs. Managers and supervisors
must be proactive leaders and help foster a work environment free from harassment,
discrimination, and/or retaliation.
Use available resources, such as the EEO coordinator, OCR, DOM, laws, etc. for technical
assistance and as references when EEO-related questions arise.
Continue
Notes:
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Post-Test
Continue
Notes: This is a placeholder for the moment until more information on post-tests is
provided.