Professional Documents
Culture Documents
Nature of Communication
Nature of Communication
No. 01
Chapter 1: Communication Processes, Principles and Ethics
- preconceived notions we bring into the - thinking, writing, and speaking for
conversations- racial stereotypes, encoding
reputations, biases and assumptions
- listening for decoding
e. Cultural Context Thinking Skills
- elements of communication may have
different meanings depending upon the How do our thinking skills affect the
culture or social understanding within process?
which the communication is taking - They affect our ability to analyze our
place. own purposes and intentions; our ability to
- every society has their own rules in express our ideas and feelings; and our
interpreting communication signals- ability to encode and decode messages
some rules govern how we use our which express what we intend
language, some our nonverbal behavior
- customs, norms and traditions Writing Skills
- communication rules and expectations These skills determine our
are important during intercultural communication fidelity- express ideas better
contact and cross- cultural expectations if we have a wider vocabulary and if know
how to arrange our ideas logically and
2. Participants creatively
The main goal of communication is
understanding via interaction both on the Speaking Skills
part of the source and the receiver How to pronounce words, gesture, and
a. SENDER interpret messages from listeners, and
- also called source, speaker and encoder modify our talk.
o Attitudes toward the receiver affect the communication, the writing is the
source’s messages message; in painting, the picture is the
message.
- there are three factors that affect the
● Knowledge Level
message: the message code, content
We cannot communicate/understand and treatment.
what we do not know/understand.
a. Message Code. Any group or symbols that
What should we know/ understand? can be structured in a way that is
meaningful to some persons. These
o Knowledge about the receivers’ symbols include the verbal and non verbal
characteristics symbols.
o Ways by which the receiver treats Verbal Codes- messages using language or
messages words
o Sources’ attitudes Attributes of an Effective Voice
o Channels that receivers want to ● Audibility- loudness of the voice
choose ● Pleasantness- free from nasality or
● Socio-cultural Systems hoarseness
● Correctness and Distinctness in
Social system is a group which a person Pronunciation
belongs, his perceptions of the world, his ● Flexibility- variation in pitch, force,
position in his own social class, his status, time and quality
etc.
Nonverbal Codes - wordless cues
Cultural system is one’s beliefs, values,
ways of making things and ways of behaving Types of Non-Verbal Communication