Barzem Enterprises (Pvt.

) Ltd

CATERPILLAR SERVICE REPORT

CUSTOMER ORDER:

Date: 21/12/2015 Job No. 5303 Segment No. 01.

Model: 988H Serial No. BXY00641 HMR 22770 hours

DESCRIPTION OF FAILURE

(Include part numbers for each item mentioned below)

What did you find wrong?

ENGINE POWER OUTPUT UNDER LOAD WAS BELOW SPECIFICATIONS.

How did you correct the trouble?

Carried out a torque converter stall test and the result was 1800 RPM instead of 2000 rpm
Checked the fuel system performance and air system performance via ET and observed
that there was a slight drop in performance. Boost pressure under load was below
acceptable limits and also the engine was not reaching the maximum desired speed.
We then requested that the air filters be replaced together with the fuel filters. (Asked LM
to check the SMR records and verify if the machine was not due for a service.)
*the air filter restriction indicator is damaged and should be replaced so as to assist in
detecting if the air filters are clogged or not.
In addition to this we also calibrated the transmission engagement pressures and the
impeller clutch so as to rectify the slight anomalies that existed with regards to
engagement pressures. Having done that all pressures are now within acceptable limits
and the machine is back at work.
It was also noted that the bucket is in a bad state and it’s advisable that we look at
repairing the bucket and restoring its original state. Most of the cracks are deep rooted as
you will see on the pictures attached below.
On the other hand the hoses that were identified as leaking and had to be replaced still
haven’t been changed and this is of great concern as the oil leaks are increasing.
Sampled the transmission oil
Below are results of the tests that were performed on the machine after rectifying the
power loss problem:

ITEM ACTUAL READING SPECIFICATIONS

Pump Pressure 480 PSI (high idle) 470 +/-80 PSI
Clutch #1 320 PSI 320 +/-10 PSI
Clutch #2 310 PSI 320 +/-10 PSI
Clutch #3 330 PSI 330 +/-10 PSI
Clutch #4 320 PSI 330 + /-10 PSI
Clutch #5 250 PSI 250 +/-10 PSI
Clutch #6 320 PSI 330 +/-10 PSI
Torque converter outlet 80 PSI 65 +/-15 PSI
Torque converter inlet 80 PSI 80 PSI
Lubrication 28 PSI(HIGH IDLE) 20 PSI(MIN)
Impeller clutch 290 PSI 245+/-35
Stall speed(After) 1985 RPM 2012 +/-35

Below are pictures of the bucket:

What in your opinion caused this?

Owner’s Name : P.P.C Customer’s Signature: _

Point of Operation: Gwanda Serviceman’ Signature: L Nemananga