Peer Learning Discussion WEEK 2

As managers and leaders it is important that we innovate and develop highly customized managerial methods
and approaches. At times, a simple fact or research finding can encourage us to think and begin to design an
effective managerial approach. Based on, "People who know their personality, values and understand/
manage their own and others' emotions make better leaders," and informed by this week's concepts, tell us
how you plan to master the art of managing your and others' emotions to facilitate a healthy workplace
and ensure great performance. Please be sure to propose an approach or a set of best practices that is unique
and directly stems from your relevant knowledge, experiences, and observations.     

OR

Conduct research on the IBM Watson Personality Insights service and explain how you might take advantage of
this tool in your current or future position as a strategic decision maker. Please be sure to provide a technical and
well-justified response.

APA writing conventions should be followed with a minimum of two (2) sources referenced (in the end of
your answer) and cited (as appropriate within your answer). Your response (minimum of 300 words)
should be a thoughtful, objective academic analysis of the OBHR concepts being learned in the course. 

You must post your answer in the body of this discussion post and NOT in MS word or PDF file as
attachment. Review the posts of your peers and respond to a minimum of two posts with substantive
contributions (minimum of 100 words each) extending the discussion (due Sunday by the end of the day, yet
posting on at least two days during the week). Citations are encouraged, but not required for the responses to
your peers.

Peer Learning Discussion WEEK3

It has almost become a mandatory practice for companies to ensure that employees have fun at work.
Many workplaces now have fully-stocked lounges, games rooms, funky painted walls, and regular social events.
A few even have a slide to travel down to the next floor. However, some experts warn that imposing fun at
work can have negative consequences. “Once the idea of fun is formally institutionalized from above, it can lead
to employees becoming resentful,” warns one critic. “They feel patronized and condescended, and it breeds
anger and frustration.” Apply the model of perception, attitudes, and behaviour to explain how fun activities
might improve customer satisfaction, as well as how they might result in poorer customer satisfaction.
APA writing conventions should be followed with a minimum of two (2) sources referenced (in the end of
your answer) and cited (as appropriate within your answer). Your response (minimum of 300 words)
should be a thoughtful, objective academic analysis of the OBHR concepts being learned in the course. 

You must post your answer in the body of this discussion post and NOT in MS word or PDF file as
attachment. Review the posts of your peers and respond to a minimum of two posts with substantive
contributions (minimum of 100 words each) extending the discussion (due Sunday by the end of the day, yet
posting on at least two days during the week). Citations are encouraged, but not required for the responses to
your peers.

Peer Learning Discussion WEEK4

You have just been transferred from the Montreal office to the Vancouver office of your company, a national
sales organization of electrical products for developers and contractors. In Montreal, team members regularly
called customers after a sale to ask whether the products arrived on time and whether they are satisfied. But
when you moved to the Vancouver office, no one seemed to make these follow-up calls. A recently hired co-
worker explained that other co-workers discouraged her from making those calls. Later, another co-worker
suggested that your follow-up calls were making everyone else look lazy. Give three possible reasons why the
norms in Vancouver might be different from those in the Montreal office, even though the customers, products,
sales commissions, and other characteristics of the workplace are almost identical. 

OR

Senior management at a consumer goods company wants you to investigate the feasibility of using a virtual
reality platform (such as Second Life) for monthly online meetings involving its three dozen sales managers,
located in several cities and countries. Use the social acceptance and media richness factors described in this
chapter to identify information you need to consider when conducting this evaluation. 

APA writing conventions should be followed with a minimum of two (2) sources referenced (in the end of
your answer) and cited (as appropriate within your answer). Your response (minimum of 300 words)
should be a thoughtful, objective academic analysis of the OBHR concepts being learned in the course. 

You must post your answer in the body of this discussion post and NOT in MS word or PDF file as
attachment. Review the posts of your peers and respond to a minimum of two posts with substantive
contributions (minimum of 100 words each) extending the discussion (due Sunday by the end of the day, yet
posting on at least two days during the week). Citations are encouraged, but not required for the responses to
your peers.

Peer Learning Discussion WEEK5

Think about the wide range of companies that you've interacted with for various reasons and answer the
following questions: (a) Which company do you believe has the best culture (in your opinion)? (b) What key
factors do you think contribute to this optimal culture? (c) What's the organizational leader's role in creating or
maintaining this culture? Please be sure to support your responses using relevant insights from this week's
lecture materials. 

OR

Informed by this week's lecture materials, based on your interactions with a company e.g., Canadian Superstore/
Canadian Tire, a local restaurant, your doctor's office, and your school or workplace), identify and justify an
opportunity for an organizational change that would enhance the firm's performance/operations in an area of
interest. Next, employ Kotter's 8-stage model to create and propose a general plan for
implementing this change.   
APA writing conventions should be followed with a minimum of two (2) sources referenced (in the end of
your answer) and cited (as appropriate within your answer). Your response (minimum of 300 words)
should be a thoughtful, objective academic analysis of the OBHR concepts being learned in the course. 

You must post your answer in the body of this discussion post and NOT in MS word or PDF file as
attachment. Review the posts of your peers and respond to a minimum of two posts with substantive
contributions (minimum of 100 words each) extending the discussion (due Sunday by the end of the day, yet
posting on at least two days during the week). Citations are encouraged, but not required for the responses to
your peers.

Peer Learning Discussion WEEK6

Assume that you are the HR manager of a mid-sized business in British Columbia and the CEO of your company
is planning expansion in the near future. As an HR manager, what resources would you deem necessary for the
expansion to be successful? What would your suggested strategic plan for this expansion be?

APA writing conventions should be followed with a minimum of two (2) sources referenced (in the end of
your answer) and cited (as appropriate within your answer). Your response (minimum of 300 words)
should be a thoughtful, objective academic analysis of the OBHR concepts being learned in the course. 

You must post your answer in the body of this discussion post and NOT in MS word or PDF file as an
attachment. Review the posts of your peers and respond to a minimum of two posts with substantive
contributions (minimum of 100 words each) extending the discussion (due Sunday by the end of the day, yet
posting on at least two days during the week). Citations are encouraged, but not required for the responses to
your peers.

Peer Learning Discussion WEEK7

You have been given the task of Preparing interview questions for a female candidate who has applied for the
role of Project Manager in rural Alberta. You have to ensure your questions are both valid and reliable as well as
non-discriminatory in nature. You must prepare at least 10 Questions.

APA writing conventions should be followed with a minimum of two (2) sources referenced (at the end of
your answer) and cited (as appropriate within your answer). Your response (minimum of 300 words)
should be a thoughtful, objective academic analysis of the OBHR concepts being learned in the course. 

You must post your answer in the body of this discussion post and NOT in MS word or PDF file as
attachment. Review the posts of your peers and respond to a minimum of two posts with substantive
contributions (minimum of 100 words each) extending the discussion (due Sunday by the end of the day, yet
posting on at least two days during the week). Citations are encouraged, but not required for the responses to
your peers.

Peer Learning Discussion 8

Review all the positions you have ever held. Below each position, identify core knowledge, 
skills, and abilities that you learned in each position. Next, identify a career you would 
like to be actively engaged in over the next three years. Under the future career, outline 
core knowledge, skills, and abilities the position would require. Now reflect on your own 
career trajectory to highlight your history of skill development and identify any gaps that 
may exist that you will need to develop to advance to your desired career in the future. 
APA writing conventions should be followed with a minimum of two (2) sources referenced (in the end of
your answer) and cited (as appropriate within your answer). Your response (minimum of 300 words)
should be a thoughtful, objective academic analysis of the OBHR concepts being learned in the course. 

You must post your answer in the body of this discussion post and NOT in MS word or PDF file as an
attachment. Review the posts of your peers and respond to a minimum of two posts with substantive
contributions (minimum of 100 words each) extending the discussion (due Sunday by the end of the day, yet
posting on at least two days during the week). Citations are encouraged, but not required for the responses to
your peers.

Peer Learning Discussion 9

Do you agree with the use of forced distribution methods to rate employees? Why or 
why not?  How does this differ from the 360-degree feedback method? Support your answer with external
resources/articles. 
APA writing conventions should be followed with a minimum of two (2) sources referenced (at the end of
your answer) and cited (as appropriate within your answer). Your response (minimum of 300 words)
should be a thoughtful, objective academic analysis of the OBHR concepts being learned in the course. 

You must post your answer in the body of this discussion post and NOT in MS word or PDF file as an
attachment. Review the posts of your peers and respond to a minimum of two posts with substantive
contributions (minimum of 100 words each) extending the discussion (due Sunday by the end of the day, yet
posting on at least two days during the week). Citations are encouraged, but not required for the responses to
your peers.

Peer Learning Discussion 10

A Canadian bank has received multiple complaints from customers concerning its Philippines-based call center.
The bank is exploring the possibility of moving the call center back to Canada. This would require the closure of
the Philippines operation and the establishment of a Canadian-based operation. Setting up the new call center in
Canada would require significant efforts in HR planning to ensure a smooth transition of operations. The
HR director has tasked you (the HR manager) with investigating various options including downsizing,
restructuring, and/or retraining.   

Critically evaluate the major concerns and problems faced by an HR manager in such a scenario and make a

recommendation as to how you (in the role of HR manager) might approach these circumstances. What
should your first steps be?  
APA writing conventions should be followed with a minimum of two (2) sources referenced (at the end of
your answer) and cited (as appropriate within your answer). Your response (minimum of 300 words)
should be a thoughtful, objective academic analysis of the OBHR concepts being learned in the course. 

You must post your answer in the body of this discussion post and NOT in MS word or PDF file as an
attachment. Review the posts of your peers and respond to a minimum of two posts with substantive
contributions (minimum of 100 words each) extending the discussion (due Sunday by the end of the day, yet
posting on at least two days during the week). Citations are encouraged, but not required for the responses to
your peers.

Peer Learning Discussion 10

A Canadian bank has received multiple complaints from customers concerning its Philippines-based call center.
The bank is exploring the possibility of moving the call center back to Canada. This would require the closure of
the Philippines operation and the establishment of a Canadian-based operation. Setting up the new call center in
Canada would require significant efforts in HR planning to ensure a smooth transition of operations. The
HR director has tasked you (the HR manager) with investigating various options including downsizing,
restructuring, and/or retraining.   

Critically evaluate the major concerns and problems faced by an HR manager in such a scenario and make a

recommendation as to how you (in the role of HR manager) might approach these circumstances. What
should your first steps be?  

APA writing conventions should be followed with a minimum of two (2) sources referenced (at the end of
your answer) and cited (as appropriate within your answer). Your response (minimum of 300 words)
should be a thoughtful, objective academic analysis of the OBHR concepts being learned in the course. 

You must post your answer in the body of this discussion post and NOT in MS word or PDF file as an
attachment. Review the posts of your peers and respond to a minimum of two posts with substantive
contributions (minimum of 100 words each) extending the discussion (due Sunday by the end of the day, yet
posting on at least two days during the week). Citations are encouraged, but not required for the responses to
your peers.