Travel Assignment

Learner Name
Course Title
Assessor Name
I.V. Name
Unit No. & Title Unit:5, Air Travel management
Outcome Numbers & UNIT5
Statements LO1-Examine the functions of international travel organizations
within the airline industry.

LO2- Demonstrate knowledge of aviation geography and

associated terminology.

LO3- Examine documents and regulations used in air travel.

LO4- Explore the options available when planning an itinerary and

making a booking.

Issue Date Submission Date

Learner’s Declaration

I confirm, the contents of the final assignment submitted, is based on personal research and
analysis.
Learner Name Date

Instruction Your assignment will not be accepted if it does not contain the list of source
details of the text material referred to and the details of the people
contacted in accomplishing this project and the tasks attached.

Purpose & Aims  Explain the functions and responsibilities of travel organisations
 Evaluate the importance of international aviation conventions.
 Demonstrate knowledge of the geography of the aviation industry
 Use appropriate terminology associated with the aviation industry.
 Identify the main documents required by passengers

C4.A4/9
  Investigate different uses of the Travel Information Manual.
 Explain the planning process for an air travel itinerary
 Using timetables and tariffs produce a detailed itinerary and tickets
for a minimum five day tour.

You are working in an Air travel organization like a Travel agency or a

Background Tour Operating company as a counter staff.

Guidelines: Students to attempt the below questions for getting PASS/ MERIT/ DISTINCTION
1. Write your responses in the space provided below the questions
2. Review your answers before submitting the Assignment

TIMELINE: You can take up to One week to submit the Assignments

Question. 1. A customer walks-in: he/she wants to go out on a tour with family. Plan the trip
according to the passenger’s necessities:
A) You are required to write about any 2 countries, travelling to two respective cities
in each of them. The choice of Countries/cities should have some history and tourist
attractions.
*Note: Minimum 2 and maximum 6 destinations in each city. (PASS)

B) Each country has its own travel set of laws: be explicit in explaining how to
reach that country along with the customs, currency, and the airport tax
regulation policy (if required). (PASS)
C)Prepare itinerary for the client. Itinerary prepared for the client should have
Day to Day itinerary for the passenger with a return journey planned from the
home country. (PASS)

Answer:

(A)
THE TWO PLACES ARE:
(1) MANCHESTER
(2) VIENNA

FIRSTLY INTRO
 ABOUT:

MANCHESTER

INTRODUCTION ABOUT THE CITY:

Manchester is a city in North West England. In 2013 there were 514,417 people living there,
which makes it the fifth largest city in the United Kingdom.
It is a city and metropolitan borough of Greater Manchester, England. Manchester was given city
status in 1853. The city is in the middle of the Greater Manchester Urban Area, which has
2,240,230 people,[4] and is the United Kingdom's third largest built-up place.
Manchester is a very important city in England, and is often called the "Capital of the North".
[5]
 Manchester has many places for the arts, places for learning, businesses providing media as
well as lots of shops. In a poll of British managers in 2006, Manchester was named the best place
in Britain to have a business.[6] A report in 2007 said Manchester is a fast-growing city (meaning
lots of jobs are being created).[7] Manchester was the host of the 2002 Commonwealth Games. It
has two well-known football teams, Manchester United and Manchester City.[8]
Manchester was the first city to industrialise,[9] because of the Industrial Revolution. It became
the main place for making cloth and fabric.[10] During the 19th century it had the nickname
Cottonopolis,[10] because it had so many cotton mills. The middle of Manchester is important
because of its network of canals and mills built during its 19th-century development.[11]
FLAG OF GREATER MANCHESTER:
The flag of the Greater Manchester County Council was a symbol of the former Greater
Manchester County Council which administered Greater Manchester in England between 1974
and 1986. It has not been registered with the Flag Institute, which will not register flags for
counties other than for historic counties.

Greater Manchester County Council

Proportion 3:5

Adopted 1974

Relinquished 1986
HISTORY:

In the late 18th century, Manchester was much smaller than it is today with about 40,000 people
living there.[12] This changed at the start of the Industrial Revolution. During this time, there
were revolts about the living conditions for workers. The most well known of these revolts was
the Peterloo Massacre. Fifteen to twenty people were killed during the Peterloo Massacre and
hundreds of other people were hurt.[13] In 1780, Richard Arkwright built the first cotton mill in
the area.[14]
Later in the 1800s, Manchester became most important cotton town in the world. It was also the
first 'industrialised' city, meaning that it was the first city to have a big amount of industry in it.
[15]
 Only a small amount of cloth is still made in the city and the trade has mainly stopped. This
left a big number of old buildings from that time including the Town Hall, Free Trade Hall and
Central Library and left a lot of other buildings empty.
The Manchester Ship Canal was created by the digging of canals in
the rivers Irwell and Mersey for 36 miles (58 km) from Salford to the Mersey estuary. This
let ocean going ships sail into the Port of Manchester.
The county of Greater Manchester was made in 1974. The county was made from cities and
towns in southern Lancashire and northern Cheshire (the two main areas which make up Greater
Manchester), and some mainly rural districts of Derbyshire and Yorkshire.
In 1996, the Irish Republican Army put a bomb in a truck in the centre of the city. Nobody was
killed, but it did a lot of damage.[16]
On 22 May 2017, a bombing occurred at the Manchester Arena which killed 22 people and
injured 55.[17] It was a suicide bombing.

ATTRACTIONS OF MANCHESTER:

(1)
CASTLEFIELD:
Designated an Urban Heritage Park, Castlefield is an excellent place to begin exploring
Manchester. A walk among the lovingly restored Victorian houses along the old canals or
through the reconstructed Roman Fort is time well spent.

Be sure to explore the Bridgewater Canal, constructed in 1761 to transport coal from the mines
at Worsley to Manchester. The many old warehouses that line the canal have been restored and
turned into offices, shops, hotels, and restaurants. A trip on one of the Bridgewater tour boats is
highly recommended.

Other interesting tourist attractions include the Castlefield Art Gallery, with its exhibitions of
contemporary art, and Bridgewater Hall, home to the Hallé Orchestra and first-class concerts.
The Castlefield Bowl hosts regular pop and classical concerts and is also worth a visit.

Location: Castlefield, Manchester

(2)

SCIENCE AND INDUSTRIAL MUSEUM:

The Science and Industry Museum is on the site of the world's oldest railroad station. Its 12
galleries include the Power Hall, with water and steam-driven machines from the golden age of
the textile industry, as well as vintage made-in-Manchester cars, including a rare 1904 Rolls
Royce.

The history of the city from Roman times through the Industrial Revolution to the present day is
documented in the Station Building.The Air and Space Gallery is another must-see. Here, you'll
see numerous historic aircraft, including a replica of Triplane 1 by A. V. Roe, the first British
plane to successfully fly.

Address: Liverpool Road, Manchester

(3)

MANCHESTER CATHEDRAL:
Perched on the banks of the River Irwell, Manchester Cathedral - officially the Cathedral and
Collegiate Church of St. Mary, St. Denys, and St. George - dates mostly from 1422 to 1506 and
was raised to cathedral status in 1847. Particularly attractive are its chapels on both sides of the
nave and choir.

It was built between 1486 and 1508 with further additions and alterations in almost every
subsequent century. Of particular note are the choir stalls, with some of the most richly decorated
misericords in the country.

St. John's Chapel is the chapel of the Manchester Regiment, and the little Lady Chapel has a
wooden screen dating from 1440. The octagonal chapterhouse, built in 1465, has murals that
include a figure of Christ in modern dress.

Address: Victoria Street, Manchester

(4) OLD TRAFFORD:

Old Trafford is a football stadium in Manchester in North West England. Its nickname is "The

Theatre of Dreams". It is home to the club Manchester United F.C.. It is the biggest club stadium
in Great Britain and second biggest stadium in Great Britain, with Wembley Stadium being the
biggest. Old Trafford hosted most of England's home matches while Wembley was being built. It
was built in 1910. It cost about £60,000,000 to build.

MORE ABOUT MANCHESTER:

Manchester

Historic county Salford Hundred, Lancashire (north of River Mersey) Cheshire (south of River
 Mersey)

Founded 1st century

Town charter 1301

City status 29 March 1853

Language English
Currency Pound Sterling

MANCHESTER AIRPORT:

Manchester Airport (IATA: MAN, ICAO: EGCC) is an international airport at Ringway,

Manchester, England, 7.5 nautical miles (13.9 km; 8.6 mi) south-west of Manchester city
centre. In 2019, it was the third busiest airport in the United Kingdom in terms of passenger
numbers and the busiest of those not serving London. The airport comprises three
passenger terminals and a cargo terminal, and is the only airport in the UK other than Heathrow
Airport to operate two runways over 3,280 yd (2,999 m) in length. Manchester Airport covers an
area of 560 hectares (1,400 acres) and has flights to 199 destinations, placing the airport
thirteenth globally for total destinations served.
Officially opened on 25 June 1938, it was initially known as Ringway Airport, a name still in
local use. In World War II, as RAF Ringway, it was a base for the Royal Air Force. The airport
is owned and managed by the Manchester Airport Holdings (trading as MAG), a holding
company owned by the Australian finance house IFM Investors and the ten metropolitan
borough councils of Greater Manchester, with Manchester City Council owning the largest
stake. Ringway, after which the airport was named, is a village with a few buildings and church
at the southern edge of the airport.
Future developments include the £800 million Airport City Manchester logistics, manufacturing,
office and hotel space next to the airport. Ongoing and future transport improvements include the
£290 million Eastern Link relief road, which opened in October 2018. A High Speed 2 station
known as Manchester Interchange, earmarked for opening in 2033, will create a regular sub-10-
minute shuttle service for connecting rail passengers between central Manchester and the Airport
while relieving stress on the Styal Line to the Airport from Manchester which has become one of
the most congested routes on the National Rail network.
After the airport handled a record 27.8 million passengers in 2017,[2] it underwent a major
expansion programme to double the size of Terminal 2, with the first elements opening in 2019.
The £1 billion expansion will be completed in 2024 and enable the Terminal 2 to handle 35
million passengers. Capacity exists for up to 50 million passengers annually with two
runways, however this potential figure is limited by the airport's restriction to 61 aircraft
movements per hour as well as existing terminal sizes to effectively process arrivals and
departures.
SMALL INFO ABOUT
MANCHESTER:
Area: 115.6 km²
Elevation: 38 m
Weather: 19 °C, Wind W at 14 km/h, 72% Humidity weather.com
Local time: Saturday, 12:46 pm
Population: 5.53 lakhs (2019) Eurostat
Area code: 0161

HERE I AM ENDING ABOUT THE INTRODUCTORY PART OF

MANCHESTER
NOW I WOULD LIKE TO SHOW YOU THE
NEXT DESTINATION:
VIENNA

INTRODUCTION ABOUT THE CITY:

Vienna, Austria’s capital, lies in the country’s east on the Danube River. Its artistic and
intellectual legacy was shaped by residents including Mozart, Beethoven and Sigmund Freud.
The city is also known for its Imperial palaces, including Schönbrunn, the Habsburgs’ summer
residence. In the MuseumsQuartier district, historic and contemporary buildings display works
by Egon Schiele, Gustav Klimt and other artists.
Additionally, Vienna is known as the "City of Music" due to its musical legacy, as many
famous classical musicians such as Beethoven and Mozart called Vienna home. Vienna is also
said to be the "City of Dreams", because of it being home to the world's first psychoanalyst
Sigmund Freud.

Vienna

Vienna Wien (German)

• Capital city 414.65 km2 (160.10 sq mi)

• Land 395.26 km2 (152.61 sq mi)

• Water 19.39 km2 (7.49 sq mi)

Elevation 151 (Lobau) – 542 (Hermannskogel) m (495–1,778 ft)

CURRENCY: EUROS
Area: 414.6 km²
Local time: Saturday, 1:44 pm
Weather: 25 °C, Wind N at 8 km/h, 50% Humidity weather.com
Population: 19 lakhs (2019) Eurostat
Metro population: 26,00,000

FLAG OF VIENNA:
The state flag of Vienna or Wien, a federal land and the capital city of Austria, is
a horizontal bicolour of red (top) and white with the bundesland coat of arms in the centre.

Flag of Vienna
 Adopted 1946
Designed by (unknown)
Proportions 2:3

LANGUAGE SPOKEN:

German
Although Croatian, Hungarian, Slovenian, Turkish, and other languages are spoken by the
various minority groups, nearly all people in Austria speak German. The dialect of German
spoken in Austria, except in the west, is Bavarian, sometimes called Austro-Bavarian.

HISTORY:
The history of the city goes back to the Roman Empire. The Romans started a military camp
called Vindobona.[11] The camp was in today's first district on the Danube river. The name came
from the Celts, so there was probably a Celtic settlement before the Roman invasion. The
Romans stayed until the 5th century. In medieval times, the settlement was still in use. The
present name was mentioned in 881 in the Salzburger Annalen, where a battle ad weniam is
mentioned.
In 976 the House of Babenberg became rulers of the area. They made Vienna their capital in
1155. Vienna was already an important city. In 1156, Austria became a Duchy, and Vienna was
where the Duke who ruled the Duchy lived. In 1221, Vienna got municipal rights. It Is the
second oldest city in Austria (Enns, in Upper Austria, is the oldest).
In 1278, the Duchy came to the Habsburg family. Rudolf IV started the university in 1365 and
while he was duke the nave of the Gothic St. Stephan's Cathedral was built. Quarrels within the
Hapsburg family caused an economic decline in Vienna. In 1438, Vienna became the residence
of the Holy Roman Emperor.
During the time of the reformation Vienna was a Protestant city, but in the times of the Counter
Reformation, Austria and Vienna were mostly Roman Catholic.
In 1529, Vienna was first besieged by the army of the Ottoman Empire, which had a border only
150 km east of Vienna. This hurt Vienna economically, but led to people fortifying the city
(making it stronger). After a second siege, the Ottoman Empire could not take Vienna, and the
city started getting larger.
During the baroque era, Vienna was rebuilt. Many residences for the nobility were built. Johann
Bernhard Fischer von Erlach was an important architect in Vienna.
At the end of the 18th and the beginning of the 19th century Vienna was the home of important
composers like Haydn, Mozart, Beethoven, Schubert.
After the revolution in 1848 Franz Joseph I. became emperor of the Austrian Empire, which was
founded in 1806 after the liquidation of the Holy Roman Empire. He ruled till 1916. Vienna
became a center of arts, culture and architecture. The city grew because the suburbs became part
of the city. After 1858 the walls of the city were destroyed and the Ringstraße replaced them.
Along that street houses of the rich citizens were built, as were public buildings like the city hall
and the Burg theatre. The industrialisation started at the beginning of the century and made more
people live there. In 1870, Vienna had one million people, and in 1910, two million people. With
the creation of a large working class and poverty in Vienna the Labour Party
(Sozialdemokratische Arbeiterpartei) became stronger.
Karl Lueger was the most important mayor in the time of Emperor Franz Josef. During his time
important community plans were realized that made Vienna a modern city. However, Lueger
was a radical anti-Semite. He was admired by the young Adolf Hitler, who spent some years
before the First World War in Vienna. At this time, Vienna was an important place for the arts.
Composers like Arnold Schönberg, Anton Webern, Alban Berg and Ernst Krenek were important
for the development of modern music. Also the psychoanalysis was founded in Vienna by
Sigmund Freud. Also the so-called Jugendstil in arts was part of Vienna's modern arts scene.
Founding fathers of modern architecture lived and worked also in Vienna at this time (Otto
Wagner, Adolf Loos)
After the end of the First World War the Austrian-Hungary Empire was dissolved and Vienna
became capital of the Republic of Austria. In 1938, Austria was occupied by Germany. In
Vienna the suffering of the Jewish inhabitants began. A lot of their properties was given to
Austrians (Arisierung).
After the Second World War, which destroyed 20% of Vienna's buildings, Vienna was divided
into four parts. The city was controlled by the allies like the other parts of Austria. In 1955 the
state treaty between the allies and Austria was signed in Vienna's Belvedere. After that Vienna
became an important city for international organisations. The first was 1957 the International
Atomic Energy Organisation (IAEO) and 1965 the OPEC followed. 1980 the Vienna
International Center was opened and Vienna is now the third UN-city together with New York
and Geneva.
 

ATTRACTIONS OF VIENNA:

(1)

THE HOFBURG

For more than six centuries the seat of the Habsburgs - and the official residence of every
Austrian ruler since 1275 - the Hofburg is perhaps the most historically significant of Vienna's
palaces. The official seat of the Austrian President, this sprawling complex consists of numerous
buildings reflecting various periods, including architectural flourishes from the Gothic,
Renaissance, Baroque, and Rococo movements.

All told, this vast complex covers 59 acres with 18 groups of buildings, including 19 courtyards
and 2,600 rooms. Its main attractions are the Imperial Apartments, the Sisi Museum, and
the Silver Collection, while other notable sites within the complex include the Imperial
Chapel (Burgkapelle) and the Hofburg Treasury with its large collection of Imperial regalia
and relics of the Holy Roman Empire. Informative guided tours are available in English.

You can stop at the Hofburg and the city's other important tourist attractions on the Vienna Big
Bus Hop-on Hop-off Tour. This is by far the best option for first time visitors who want to see
the major sites and get acquainted with Vienna.

Address: Michaelerkuppel, 1010 Vienna

(2)

Schönbrunn Palace and Gardens

The spectacular 18th-century Schönbrunn Palace (Schloss Schönbrunn) is worth visiting not only
for its magnificent architecture, but also for its beautiful park-like setting.

One of Vienna's top tourist attractions, this beautiful Baroque palace contains more than 1,441
rooms and apartments, including those once used by Empress Maria Theresa. Tour highlights
include a chance to see the Imperial Apartments, including Emperor Franz Joseph's Walnut
Room and his Bedroom, which still has the small soldier's bed in which he died.

Of Empress Maria Theresa's rooms, highlights include her richly furnished and decorated garden
apartments, along with her Breakfast Room with its floral artwork created by her daughters.

Schönbrunn Park and Gardens is another must-see here, designated a UNESCO World Heritage
Site. The park, with its sweeping vistas and sumptuous Baroque gardens, is one of several free
things to do in Vienna, although you will have to pay to enter the maze and some of the
adjoining buildings, such as the 1883 Palm House. If traveling with kids, visit the Children's
Museum for a chance to see them dressed up as a prince or princess.

A good way to get to the palace and avoid the wait at the entrance is on a Skip the line: Guided
tour of Schönbrunn Palace and Vienna Historical City Tour beginning with a pickup from your
central hotel or the Opera House. After a narrated drive along the famed Ringstrasse, past major
attractions like the Hofburg Palace, City Hall, and the Vienna State Opera, you'll tour
Schönbrunn Palace without having to wait in line. The tour continues to Belvedere Palace, where
you can see Gustav Klimt's The Kiss and other famous Austrian art with a discounted admission.

Address: Schönbrunner Schloßstraße 47, 1130 Vienna

(3)

ST. STEPHEN’S CATHEDRAL

Vienna's most important Gothic edifice and the cathedral church of the archbishopric since 1722,
St. Stephen's Cathedral (Stephansdom) sits in the historic center of Vienna. The original 12th-
century Romanesque church was replaced by a Late Romanesque one in the 13th century, the
remains of which are the massive gate and the Heathen Towers (Heidentürme).

Next came reconstruction in the Gothic style in the 14th century, along with the addition of the
choir and the chapels of St. Eligius, St. Tirna, and St. Catherine, while the famous 137-meter
high South Tower (Steffl) belongs to the 15th-century.

Improvements and further construction followed from the 17th to 19th centuries, and the whole
structure was rebuilt after World War II. Highlights include climbing the 343 steps to the Steffl's
Watch Room for the spectacular views, and the North Tower, home to the massive Pummerin
Bell (a fast lift takes visitors to a viewing platform). Other features of note are the 14th-century
catacombs and the Cathedral Treasure, containing many of the cathedral's most important
artifacts.

Address: Stephansplatz 3, 1010 Vienna

(4)

THE PRATER AND GIANT FERRIS WHEEL

Visiting the Prater, a large natural park between the Danube and the Danube Canal, is a little like
stepping into another world. Covering an area of 3,200 acres, this vast park-once a royal hunting
ground-has long been one of Vienna's most popular recreation areas.

There's something here for everyone, from thrills and spills in the Wurstel area, with its old-
fashioned theme park rides, to dining and dancing, to the dinosaur-themed park for the kids. A
highlight for sightseers is taking a ride on the famous Giant Wheel, a Viennese landmark that
has provided fine views over the city since 1896 (if you can afford it, go for the super luxurious
cabin, suitable for parties of up to 12).

Other park highlights include the Prater Ziehrer Monument, a larger-than-life statue of

composer CM Ziehrer built in 1960; the Prater Museum with its displays documenting the
park's history; a Planetarium; and the Liliputbahn miniature steam railroad traversing a four-
kilometer line near the main avenue. Elsewhere in this vast park there's room enough for
horseback riding, swimming in the stadium pool, football, cycling, tennis, and bowls.

Also worth visiting is nearby Danube Park (Donaupark), a 250-acre open space that's also home
to a fun miniature railroad, an artificial lake (Lake Iris), and a theater. Visiting Prater park at
night is also fun.

Address: 1020 Vienna

VIENNA AIRPORT:
Vienna International Airport (German: Flughafen Wien-Schwechat, Slovak: Letisko Viedeň-
Schwechat; IATA: VIE, ICAO: LOWW) is the international airport of Vienna, the capital
of Austria, located in Schwechat, 18 km (11 mi) southeast of central Vienna and 57 kilometres
(35 mi) west of Bratislava. It is the country's largest airport and serves as the hub for Austrian
Airlines as well as a base for low-cost carriers Wizz Air and Ryanair. It is capable of
handling wide-body aircraft up to the Airbus A380. The airport features a dense network of
European destinations as well as long-haul flights to Asia, North America and Africa. In 2020,
the airport handled 7.8 million passengers, a 75.3% decrease compared to 2019 due to
the collapse of air traffic during the COVID-19 pandemic.

HERE I WOULD END THE INTRODUCTARY OF VIENNA

(B)
MANCHESTER:
TRAVEL RESTRICTIONS:
Please note that travel restrictions are subject to change on a short notice. As a traveller you are
always responsible for ensuring that you fulfill the requirements of your destination and possible
transit country. You can find the latest entry restrictions here.
 You are required to complete an online Passenger Locator Form (PLF) before travelling
to the UK via this page. You can provide the information earliest 48 hours before your
journey.
 Please take with you a print or a screenshot of the PLF confirmation document, that you
receive via email once you have completed the online PLF-form. You will be required to
show the print/screenshot to the airline agent at the gate and to the authorities upon
arrival.
 You are required to hold a negative coronavirus test result taken earliest 3 days before
arriving in the UK. This requirement does not apply to children under the age of 11. The
coronavirus test requirement applies also if you are transiting via the UK to another
country. You can find details on the accepted test types and details required in the
certificate here.
 If you are travelling to London, Manchester or Edinburgh (Scotland), you are required to,
in addition to taking the coronavirus test 3 days before travelling, pre-purchase a post-
arrival coronavirus PCR-test package from the UK government’s website and self-isolate
for 10 days after you arrive in the UK. Information on possible work related exemptions
to the pre-purchased test package due to your work can be found here. If you are
exempted from pre-purchase test package due to your work, you must indicate this in
your PLF. If you have visited a high-risk (red) country in the last 10 days, entry
restrictions apply. You can read more information here. If you are arriving in the UK
from a green country and you have not visited or transited in an amber listed (orange) or
a red country during the last 10 days, you do not need to self-quarantine or take a day 8
test after arrival in the UK. However, you still need to pre-purchase a post-arrival test
for day 2, in addition to having a negative pre-travel coronavirus test result and a
completed PLF.  

VIENNA:
TRAVEL RESTRICTIONS:
1. complete the pre-travel registration form (no earlier than 72 hours before entry),
2. present upon entry a negative molecular-biological COVID-19 test (PCR test only, no
rapid/antigen test) taken no earlier than 72 hours before the time of entry, AND
3. observe a 10-day home-quarantine at their residence or at an appropriate accommodation at
their own cost. Quarantine may be terminated upon presentation of a negative result of a
molecular-biological COVID-19 test taken no earlier than five days after entry (PCR test only, no
rapid/antigen test). Persons subject to a compulsory duty imposed by a court or public authority
by Austria or persons entering Austria for unexpected particular considerable reasons within the
family are exempt from mandatory quarantine.
 HERE I AM ENDING THE TRAVEL RESTRICTIONS OF
BOTH THE CITIES

TRAVEL DOCUMENTS:

(1) PASSPORT: A passport is an official governmental document that contains a

given person's identity. It helps its holder travel under its protection to and from foreign
countries. The document certifies the personal identity and nationality of its holder.
[1]
 Standard passports contain the full name, photograph, place and date of birth,
signature, and the expiration date of the passport.
(2) VISA: A visa (short for the Latin carta visa, lit. "the document having been seen") is a
permit given by a country that allows someone to go to that country. A visa is a
document that is stamped on a person's passport by an embassy. It names the kind of visit
and says how long the person can stay.
(3) HEALTH CERTIFICATE:A medical certificate or doctor's certificate [1]

 is a written statement from a physician or another medically qualified health care

[2]

provider which attests to the result of a medical examination of a patient.[3] It can serve as

a sick note (documentation that an employee is unfit for work) or evidence of a health
condition.[4] For dance examinations it is a lot more than that. If there is a specific injury
or an underlying health condition then a certificate from a specialist is needed.
(4) TRAVEL INSURANCE: Travel insurance is an insurance product for
covering unforeseen losses incurred while travelling, either internationally or
domestically. Basic policies generally only cover emergency medical expenses while
overseas, while comprehensive policies typically include coverage for trip
cancellation, lost luggage, flight delays, public liability, and other expenses.

FLIGHT DETAILS:
NAME: MR. DEREK
OCCUPATION: CHIEF OFFICER IN MERCHANT NAVY
AGE: 32
TRAVELLING WITH:
NAME: MRS.JANE
OCCUPATION: AIR HOSTRESS IN AIR INDIA
AGE: 29

TWO BUSINESS CLASS TICKETS HAS BEEN BOOKED IN QATAR

AIRWAYS
JOURNEY TIME : 14 hr 15min
STOPPAGE: 1
FLIGHT NO. : QR579
THE FLIGHT WILL BE GOING FROM DEL TO DOH
THERE IS A LAYOVER OF 3 hr IN DOH
THEN AFTER THAT
FLIGHT NO. : QR27
FROM DOH TO MAN

NOW COMING ONTO DAY TO DAY PLANS:

DAY 1:
FIRSTLY THERE WILL BE A BOOKED TAXI THAT WILL TAKE YOU TO THE MILTON
MANCHESTER HOTEL
YOUR ROOM NO. WILL BE : 404
You are gonna have breakfast first then there will be a taxi and your personal tour guide that
will be meeting you at the reception of the hotel.
Then you are gonna go and visit the beautiful castlefield
Then you are gonna go and watch out the castlefield gallery too and then it will be afternoon
so there is a nearby restraurant and your lunch services will be provided there nd at the
evening you can look the canal view and here then the taxi will drop you at the hotel the
dinner services the hotel will be providing you and then you may a nice sleep.

DAY 2:
So here comes second day so you are gonna start it with your breakfast and then you have to
reach the reception and then today you are going to another wonderful destination i.e.
SCIENCE AND INDUSTRIAL MUSEUM there you will be visiting the gallery and then
nearly you are gonna visit AIR AND SPACE GALLERY.
Then you can roam around for sometime and then a lunch service will be available for you at
your nearby restraurant and then the taxi will be dropping you at the hotel then you can have
your dinner and can sleep.

DAY 3:
SO HERE COMES THE LAST DAY IN MANCHESTER
So today we will be going to the famous Old Trafford Stadium and then we are gonna visit
the football museum of Manchester which is famous due to the Manchester united and
Manchester city the two premier league teams of one city.
After that we will drop you at your hotel and next day your taxi will be waiting for you and
you can check out from your hotel.

AS YOUR FLIGHT WILL BE IN THE MORNING AT 10 AM

FLIGHT DETAILS ARE:
DURATION : 2hr 30min
FLIGHT NO. : LS959
BUSINESS CLASS SEAT.

SO HERE I WOULD END ABOUT MANCHESTER DETAILS.

VIENNA:
DAY 1:
So here you will reach in the afternoon so the taxi will be waiting for you outside the airport
he will drop you at your hotel and then you may have some rest and you can have your
dinner or any other services by the hotel as day 1 is your rest day as your visiting journey
will be starting from tomorrow.

DAY 2:
So here your another day start with a pretty morning and a breakfast setup will be near the
swimming pool and then after that you have to reach the reception and there will be your
driver and tour guide available for you and after that you are going to visit THE HOFBURG
and there you may also visit the Imperial Chapel and the Hofburg Treasury too. And then it
will be evening if you want you can ask the driver to show the night beauty of Vienna and
after that you can reach hotel have your dinner and take a good sleep.

DAY 3:
So another day and your last day in Vienna so you may have your breakfast first then you
may get ready and come at the reception and then today we are gonna go to ST.
STEPHENS’s CATHEDRAL and there you can visit and pray and can see the old small
monumentaries and after that in the evening you have a ticket book for VIENNA OPERA
HOUSE and you can see the beauty of it and after that there will be a dinner setup for you at
the rooftop of the hotel near the upper swimming pool and after that next day there will be
your flight back to India.

FLIGHT DETAILS:
FROM VIENNA TO INDIA THERE WILL BE A STOPPAGE AT FRANKFURT TO
CHANGE THE FLIGHT.
FLIGHT FROM VIENNA TO FRANKFURT:
DURATION: 1hr 40min
 FLIGHT NO. : OS121
THEN
FLIGHT FROM FRANKFURT TO NEW DELHI
FLIGHT NO. : AI120
DURATION : 7hr 45min
BOTH ARE BUSINESS CLASS SEATS

Question2
A). Give an explanation about the international travel organisation (Merit)

 IATA: The International Air Transport Association is a trade association of the world's airlines founded in
1945. IATA has been described as a cartel since, in addition to setting technical standards for airlines,
IATA also organized tariff conferences that served as a forum for price fixing.
 Membership: 290 airlines in 120 countries
 Headquarters: Montreal, Canada
 DG: Willie Walsh

 Founded: 19 April 1945, Havana, Cuba

 Leader: William M. Walsh
 Type of business: International trade association

UFTAA:
Travel & Tourist Agents Association, Professional Association MONTE CARLO , MONACO
Head office(Est. 1966)
57, Rue Grimaldi Immeuble "Le Panorama" MC-98000 MONTE CARLO , MONACO

United Federation of Travel Agents' Association (UFTAA) - Overview

The United Federation of Travel Agents’ Associations (UFTAA) emanates from the Universal Federation of
Travel Agents’ Associations created in Rome, Italy, on November 22nd, 1966. UFTAA was originally founded as
a result of a merger of two large world organisations, FIAV and UOTAA, recognising the need to unify travel
agencies and tour-operators into one international federation.
In 1989, coming from Brussels, UFTAA set up its General Secretariat in the PrincipalityofMonaco.
UFTAA started its operation as a Confederation on January 1st, 2003. It is a non-profit Confederation of
international scope, representing Regional Federations comprisingsome80nationalassociations.
UFTAA is a world body representing the travel agency and tourism industry. UFTAA effectively represents
Travel Agents and Tour Operators views on both Inbound and Outbound travel by continuous dialogue and
consultation with other international organisations such as the International Air Transport Association (IATA),
the International Hotel and Restaurant Association (IH&RA) the International Union of Railways (IUR), the
International Road Union (IRU), and the International Chamber of Commerce(ICC) to mention only afew.
UFTAA has consultative status with the UN/NGO/ECOSOC, and works closely with other world bodies such as
UNESCO, WHO etc for a sustainable and responsible tourism. UFTAA is an affiliate member of the World
Tourism Organisation (WTO) and its Business Council (WTOB)

 PATA:
Pacific Asia Travel Association (PATA) is the largest travel promotional organization in the world. It
promotes travel and tourism to and within the Pacific region. It was incorporated to develop, promote, and
facilitate travel to areas within the Pacific RIM in 1951 as a non-profit, voluntary, and non-political corporation.
PATA was established in 1951 in Hawaii. In 1953 its headquarters were moved from Hawaii to San
Francisco.
PATA first conference was held on January 1952 in Honolulu and its first Asian office was established in
Manila, the Philippines in 1976

 ICAO: The International Civil Aviation Organization is a specialized and funding agency of the United
Nations. It changes the principles and techniques of international air navigation and fosters the planning
and development of international air transport to ensure safe and orderly growth. 
 Headquarters: Montreal, Canada
 Founded: 4 April 1947
 Abbreviation: ICAO
 Council President: Salvatore Sciacchitano
 Secretary General: Juan Carlos Salazar Gómez
 Official language: Arabic; Chinese; English; French; Russian; Spanish
 Parent organization: ECOSOC

WARSAW CONVENTION: The Convention for the Unification of certain rules relating to international
carriage by air, commonly known as the Warsaw Convention, is an international convention which regulates liability
for international carriage of persons, luggage, or goods performed by aircraft for reward.
Signed: 12 October 1929
Effective: 13 February 1933
Language: French

MONTREAL CONVENTION: The Montreal Convention is a multilateral treaty adopted by a

diplomatic meeting of ICAO member states in 1999. It amended important provisions of the Warsaw Convention's
regime concerning compensation for the victims of air disasters.
Signed: 28 May 1999
Effective: 4 November 2003
Languages: English, Arabic, Chinese, French, Russian and Spanish
Depositary: International Civil Aviation Organization
CHICAGO CONVENTION: The Convention on International Civil Aviation, also known as the
Chicago Convention, established the International Civil Aviation Organization, a specialized agency of the UN
charged with coordinating international air travel.

Signed: 7 December 1944

Effective: 4 April 1947

Location: Chicago
Languages: English, French, Spanish, and Russian
Depositary: Government of the United States of America

B) The client is probing to find how knowledgeable you are in the Travel Industry, to see if you
are qualified enough to prepare this package for him. So he has put forward a new question for
you. Please write your response/s below. (Merit)

 “Can you please explain ‘the freedoms of the air’ with regard to my package? Which
freedoms are applicable to my route, using the route and airlines that you have chosen
for my tour package?

*Note – Please explain the different freedoms of the air and then present the applicable
freedoms which are achieved in the package

ANSWER:

FREEDOMS OF AIR USED IN YOUR PACKAGE ARE:

FREEDOM OF AIR 1 : the right or privilege, in respect of scheduled international air services, granted by one
State to another State or States to fly across its territory without landing (also known as a First Freedom Right).
 
FREEDOM OF AIR 2 :  the right or privilege, in respect of scheduled international air services, granted by one
State to another State or States to land in its territory for non-traffic purposes (also known as a Second Freedom
Right).
Question3. Why do you think your package is of good quality? Can you please elaborate?

Can you compare your package with a similar package of any other tour operator and tell the
client of the advantages of your package.
(Distinction)

Note- Give the highlights, advantages of the packages including the relevant measures taken
while making the package and how all those measures has helped package and passenger
directly or indirectly ie; by saving time, money, making the tour more interesting etc.

ANSWER:
Well sir,
You choose our package because we will give you a better and
comfortable services in good budget

We will provide you :

(1) We will be providing you american,Indian,thai foods .

(2) We will be providing the visa charges too.
(3) We will be providing you a personal tour rather than travel with a group.
(4) Tour can be recommended for children and senior citizens too as the pase
of the tour is slow.
(5) We will be providing you a business class lounge free of cost in our
package.
(6) We will provide you a rental car too at a low cost whose amount we have
already added to your package.
(7) We will be providing you a personal guide too which is already in your
package.

And if you need anything you can just call us to recommend something else too
in your package too.
We will be thankful to give a good service and a great journey for you.

TOTAL AMOUNT OF THE PACKAGE WILL BE 1.25lakh per

person.

HERE I AM ENDING THIS WONDERFUL

PROFECT
THANK YOU