Bus 5511-Portfolio unit 3

Case study: Recruitment Interview

Dorcas Ayegba-July 2021

Date of interview: 8th July 2021

Interviewee: Salman Ghait

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Position: Human Resources Manager

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Organization: rs e Mannai Corporation
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Address: 15, Omar Khatib Street, Zone 54, Salalah, Oman
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Type of interview: Video interview

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 Introduction:

Hiring and getting the right employees on board is a very essential first step to

creating a strong workforce, and retaining that workforce requires a variety of strategies

ranging from onboarding and training, purposeful engagement and appropriate compensation.

In this portfolio, I will be arranging an interview for the position of a Human Resource

Manager for Mannai Corporation, a customer service industry.

Did I learn anything about supervising and managing others?

I have come to realise that human resource supervisors form very crucial part of the

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company’s management team as they are in charge of all human resource program and

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various employee-related matters. Though they have different responsibilities but generally,

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they ensure the company’s standards are maintained during all the processes. On the other
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hand, human resources managers are responsible for creating and managing a strong team.
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Their duties range from human resource planning, job analysis, hiring the right talent and
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conflict resolution. The roles and responsibilities of HR managers cannot be overemphasized

in any organization as they help managers in various departments across the organization,
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improve their productivity and retain employees.

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I never knew the responsibilities of HR managers and supervisors are different as I have
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always put them under the same job roles, this exercise has thought me otherwise.
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My previous misconceptions:

I had always looked at human resource technology as something that just makes life

difficult for job applicants as it requires them to spend a lot of time to understand the latest

recruiting tools but with this exercise, that misconception is cleared as I have come to realise

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 that HR technology is requisite as it allows us to be open to learning and understanding the

technology you will need to use once you are on the job

Analysis of the interview answers:

I am unable to document all the responses to the elaborate questions on this paper,

however I will summarize the most important parts that captured my attention.

The interviewee gave his thoughts about job elimination grounds to include poor

performance, compromise of company policy, unethical practices and business ramp down, a

further thought was given on how to drive results in the organization which he says comes

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from focusing on what is most important for achieving the strategic goals of the organization

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in order to create a balanced approach with a strict time frame. It also involves understanding

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that, while increasing employee engagement is very crucial to increased productivity,
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employees also are required to be driven by results quick and better.
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In handling unethical issues, there is need to evaluate whether the reported case is actually
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unethical, and to achieve this you need all the information to be matched with the company

policy to determine what is unethical and if such is justified, to terminate such employee that
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engages in such behaviour. Behaviours like embezzlement, incendiary gossip, racism and
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discrimination are justifiable reasons for termination.

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Do I agree or disagree with the answers?

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I seem to agree with the responses of the applicant as most of the answers are very logical

and aligns with what I am learning about human resources in this unit. I personally do not

condone unethical behavior at work place and this makes me agree with grounds for

termination.

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 The most important part of the interview:

I enjoyed the part where the applicant talked about unethical practice involving racism

and discrimination, he mentioned something like unconscious bias, racism and stereotypes, I

learnt a lot in that aspect as I realise that a company that will love diversity should be

culturally aware and intelligent enough to eliminate such acts.

Interviewee’s thought on competitive edge:

He mentioned briefly and straight to the point that a company that looks to have a

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competitive edge in the global market should place their employees first, as happy

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employees’ equal happy customers and happy customers equals happy wealth.

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Summary of the interview/my thoughts:
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The interview was one of a kind and I began to picture myself as an HR professional,
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the interviewee was very professional, coordinated in his speech and confident in his
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appearance. He gave me a background of how a typical interview looks like. From his
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composure, body language and confident, I have also learnt a thing or two on how to face an
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interview for a senior management position.

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Reflections:
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Human resource roles are wider than I thought, it requires creativity, cultural,

emotional and social intelligence as your job cut across departments of the organization. It

requires strategic thinking, a focused mindset to plan jobs and work together across

departments across the organizations to ensure the progress of the organization.

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 In conclusion, this unit has really broadened my perspective on HR Management and

I am thankful to the course instructor for your in-depth drilling. I am beginning to consider

specialising in International HR Management.

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