ASSIGNMENT - 2

Journal: Interpersonal Communication in Relationships

Submitted by: Rajwant Kaur
What is the importance of interpersonal communication skills in building relationships in
the workplace, or in social/personal contexts? 
Interpersonal skills are also known as soft or behavioural skills in any individual. It is defined as
someone’s inner-self and helps to connect with others. Interpersonal communication is the
process of exchanging information, feelings and ideas between two or more people through
verbal or non-verbal methods. There is a great importance and requirement of interpersonal skills
in today’s busy world.
Interpersonal communication is considered as an essential aspect in building strong relationships
in workplace, family and other places. It helps building up a positive attitude personally and
professionally. Interpersonal skills help to communicate effectively and put your words through,
in a better & more efficient way to achieve any positive results. Effective & Active listening is a
key contributor and plays a big role in developing these interpersonal communication skills.
At workplace many interactions take place, such as employer and employee; between
employees; and employees and customers. To deal with these interactions, a person must be able
to communicate effectively by using different communication styles and strategies. These skills
reduce the uncertainty about themselves and their partners. It helps to deal with collogues,
management and clients in a positive way and shows good leadership & communication skills.
Majority of the employers prefer interpersonal communication skills over the technical skills of
any employee; as it required to deal with different Problem, Incident and Changes Management
practices in any competitive industry.
Good communication skills help to build positive-approach to any kind of Criticism, build self
confidence, helps maintain healthy and long-term relationships with the clients and users; which
results to create & maintain a positive reputation in the market. So, interpersonal communication
skills are integral and crucial requirement of any workplace to maintain positivity, productivity,
and team dynamics to achieve organizational success.
Good interpersonal communication skills on personal level can help to improve one’s
relationships. Personal relationships rely on communications as one must understand others
while others try to understand you. Interpersonal skills attract people around you; in family and
social gatherings in life. When people cease to communicate effectively it can cause
relationships to break down.
Studies have shown that people with strong interpersonal communication skills are more likely
to succeed in personal and professional life. It helps to motivate people and provides you with an
opportunity to be a good speaker at workplace and/or in today’s society.
In today's competitive world; a person has a majority of the things to deal with professionally
and personally and effective communication is required everywhere. With showing your
effective communications skills one builds a brand for her/him-self and for everyone connected
to you personally and professionally.