Customer Notice

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Enquiries, emergencies & faults

Ballarat Maryborough
1800 061 514
7 Learmonth Road 154 High Street
Wendouree VIC 3355 Maryborough VIC 3465 chw.net.au

customer.enquiries@chw.net.au
Live chat 8.15am-5.00pm Mon-Fri

ACCOUNT NO.
122929-004
J McDonald & B Vince
21 Greenhalghs RD AMOUNT DUE
DELACOMBE VIC 3356 $173.43
033 Pay By
3 Feb 2022

PROPERTY ADDRESS 21 Greenhalghs RD DELACOMBE VIC 3356 Invoice No: 2893031


SUPPLY PERIOD 24 Aug - 16 Dec 2021 Issued on: 6 Jan 2022
................................................................................................................................
Next reading: 26 Apr 2022
PREVIOUS BALANCE $160.38 ........................................................
Total payments received up to 6 January 2022 $160.38 CR COMPARE YOUR USAGE
Balance carried forward $0.00 Your average daily use in litres
................................................................................................................................
CURRENT TRANSACTIONS Step2

Water Volume $173.43


litres

.........................................................................................................................

Total amount due $173.43 Step1


Total includes GST of $0.00

.........................................................................................................................

Average Average daily use


daily use same time last year

713 litres 645 litres

Current average daily cost $1.51

TAX INVOICE
ABN 75 224 340 348
Central Highlands Region Water Corporation

Page 1 of 2 Please see reverse for payment options


YOUR ACCOUNT DETAILS
WATER VOLUME
Previous Current Consumption
Meter no. Date Reading Date Reading
BCH144734 23/08/21 844 16/12/21 926 82.000
__________
82.000
82.00 kilolitres over 115 days equates to 713.0 litres per day. (1 kilolitre = 1000 litres)

USAGE CALCULATION FOR 24/08/21 TO 16/12/21


Daily threshold Days Your consumption Amount
Step 1 0.4795 kl x 115 = 55.1420 kl @ $1.9848/kl $109.45
Step 2 0.2335 kl x 115 = 26.8580 kl @ $2.3820/kl $63.98

Penalty interest of 3.9% may apply to overdue balances that remain unpaid 16 days after the payment due date.

Residential tenanted properties: Tenant pays for water usage on separate metered properties and landlord pays all
other charges. Please notify us 48 hours prior to moving in or out of a property to arrange a meter reading.
Moving house: If you have vacated your property and your details have not been updated please notify us.

Concessions: If you have a Centrelink Pension, Healthcare Card or Department of Veteran Affairs Gold Card you may
be eligible for a discount. Register online at chw.net.au or contact us.
Payment assistance may be available if you are having difficulty paying your bill, please contact us to discuss.
Special services: Hearing or speech impaired? Contact us via the National Relay Service on 13 36 77 or visit us at
https://internet-relay.nrscall.gov.au Also provided is a free interpreter service. Contact the Translation and Interpreter
Service on 13 14 50.
Privacy: Central Highlands Water is committed to protecting the privacy of your personal information in accordance
with Victoria's privacy laws. To view our Privacy Policy visit our website chw.net.au or contact us.

HOW TO PAY
Direct debit: To arrange a direct debit, Biller Code: 1677 In person: At a Central Highlands
register online at www.chw.net.au or Ref: 122929 004 8 Water office.
contact us.
Contact your financial
institution to pay from your Billpay Code: 0336
Centrepay: Use Centrepay to make cheque,savings or credit Ref: 000 122929 004 8
regular deductions from your Centrelink account.
payment. Centrepay is a voluntary and Pay at any Post Office, or via
easy payment option available to Credit card: Pay by phoning
Centrelink customers. Go to 1800 656 292 or go to chw.net.au postbillpay.com.au for online
humanservices.gov.au/Centrepay payments or phone 13 18 16 for
Ref: 122929 004 8 credit card payments.
for more information and to set-up your
Centrepay deductions or contact us. Mail: Send a cheque with this
portion of the account to Central
Highlands Water, PO Box 152,
Ballarat VIC 3353.

Account no.122929-004 Amount due $173.43 Pay by: 3 Feb 2022


*336 0001229290048

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