FLORDELIZA TENORIO SOTTO

Blk 11 Lot3,Winterbreeze Subd.Brgy.Minuyan Proper,City of San Jose Del Monte, Bulacan

0915-3009291/0991-9306096
E-mail add: lyzelsotts@gmail.com

Summary: 15 years of experience in handling store operations in Retail Industry. With strong background in
sales and manpower management, employee supervision and customer relations.Dedicated,innovative and
self motivated team player.Proficient in the use of various programs and mobile applications like Retail
Pro,JIMAC POS,Pocketwise for Sales and Merchandising(PSM) and the likes.

WORK EXPERIENCES:
ACE PROMOTIONS MARKETING CORP.
July 2019 - December 2021
Head Supervisor
Account: Moet-Hennessy Philippines Inc.

Manage a team of 10 Area Coordinators 1 Data Analyst and 39 Brand Ambassadors in Luzon
and VISMIN Area. Responsible for supervising, managing and motivating the team on a daily basis.
Evaluates employee performance and implements developmental plans. End user management for
mobile ace geo attendance mobile application.Deliver overall business objectives for the entire MH
Deliver overall business objectives for the entire MH portfolio.Together with the Coordinators, identify
opportunities per area and recommend improvements per area.Manage overall performance of
deployed manpower.Spearhead business reviews with Moet Hennessy.Work with business analyst for
qualitative analysis of
performance.

VMV LIMITED (SKIN PRESCRIPTIVES MARKETING INC)

September 2013 - December 2018
Jr.Area Manager
VMV HYPOALLERGENICS

Overall in charge in managing sales operations for North and Mindanao Area. Promoting the goal of
Saving the world’s skin and handling the sales team of 21 stores boutiques and department stores combined.
Working closely with other departments to develop efficient and creative sales and marketing strategies.

 Reach 100% achievement 5x a year

 Grew the business by 3% in 2017
 Project lead for PDS convention highest sales for 2018

Deals with the sourcing activities, negotiation and strategic selection of goods and services that are
usually of importance to the operations. Focused on developing long-term, win-win relationships with
suppliers.Provides assistance to Sales Manager in terms of preparation and analysis of Store Maintenance,
Manpower and Budget. Ensures marketing promotions are being cascaded to all trade partners, including
enrollment on their systems and implementation. Conducts regular inventory to counters and outright
accounts. Spearheads special events and animation from ingress to egress.
CUSTOMER TOUCHPOINT RESOURCES INC.
August 2010 –August 2013
Operations Team Leader/Area Coordinator

Manage a team of 6 Area Coordinators in Luzon Area. Responsible for supervising, managing and
motivating the team on a daily basis. Evaluates employee performance and implements developmental plans.

Coordinating the Sales Team of the handled accounts by managing the schedules, hiring and
deployment of sales staff. Attends monthly office day of deployed employees and submit weekly updates of
Operation Reports.
 Accounts Handled: Procter & Gamble, Rochar Cosmeceuticals , Folded & Hung, VMV
Hypoallergenics, Red Dot, Ea Global, Philips,

DESIGN CLOTHING CO.INC.

Store Supervisor
September 2006 – August 2010

Responsible for the implementation of operational procedures with regards to inventory, store
maintenance and, cleanliness, display and manpower scheduling. Conducts meeting with all store personnel to
discuss individual and store sales target, policies, memos and important concerns. Handles major problems
encountered by store personnel and provide solution immediately.

VENUE 108 BAR AND RESTAURANT

Bar Supervisor
August 2004 – August 2006

Responsible for assisting with bar operations, ensuring that customers receive the best service
possible, upholding a constant level of staff productivity, ensuring that the bar’s budget is not exceeded and
maintain health and safety standards within the bar.

TRAININGS ATTENDED:
BASIC OCCUPATIONAL SAFETY AND HEALTH (SO1)
June 18-19,2021

EDUCATIONAL BACKGROUND
TERTIARY: Bachelor of Science in Business Administration major in MANAGEMENT
UNIVERSITY of MANILA
Sampaloc,Manila
Undergraduate
VOCATIONAL: Asian Touch International Institute Inc. (TESDA)
Restaurant and Coffee Shop leading to Food and Beverage Services NCIII
BARISTA
July 27, 2009-August 12, 2009

CHARACTER REFERENCES
RACHEL LOREN PAZ Key Accounts Manager Moet Hennessy Philippines Inc 0917 3083882
ESTHER LITA MENDOZA Asst. Manager National Bookstore Inc 0917 540 7642
JHOBIE SANTOS Territory Relationship Manager DHL Supply Chain 0917 598 4469