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Implications of Technological Change
Implications of Technological Change
INTRODUCTION
Technological change has been defined broadly as 'the process by which economies change
over time in respect of the products and services they produce and the processes used to
IMPLICATIONS OF
produce them" and more specifically as alteration in physical 'processes, materials,
machinery or equipment, which has impact on the way work is performed or on the
efficiency or effectiveness of the enterprise".
TECHNOLOGICAL Technological change may involve a change in the output, raw materials, work organisation
or management techniques but in all cases it would affect the relationship between labour,
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PRODUCTION FUNCTIONS AND TECHNOLOGICAL CHANGE PRODUCTION FUNCTIONS AND TECHNOLOGICAL CHANGE
A production function attempts to specify the output of a production process (as a function of the In the figure AB is an isoquant representing various combinations of
various factors: of production e.g., labour, capital, technology, management or organisation and labour and capital that could be used to produce a specific quantity of
To understand the role of technology in the production process; begin with the isoquant approach. If we want to produce a higher quantity of the product, another
isoquant can be drawn to represent the various combinations of labour
An Isoquant specifies a range of alternative and capital that could be used for the same.
combinations of two factors of production, Here CD represents such an isoquant and, as is expected, is above
say labour and capital, which can be used to AB since the marginal product of both labour and capital is assumed to be positive in the ranges shown.
produce a given quantity of the output and is Similarly, EF is another isoquant and because it lies below AB, it represents an output level lower than
that of AB.
based on the assumption that the other
All of these isoquants are drawn for the same level of technology and for the given level of
factors of production e.g. the state of
technology, an isoquant represents the possible substitution of labour by capital or vice-versa.
knowledge of technology is constant.
In this approach, therefore, if the relative prices of labour and capital are known, one can find an
optimum mix of labour and capital to minimise the total cost of production.
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PRODUCTION FUNCTIONS AND TECHNOLOGICAL CHANGE PRODUCTION FUNCTIONS AND TECHNOLOGICAL CHANGE
Isoquants are usually represent as smooth curves, which would imply, at least in theory, that even The difficulty in conceptualising smooth production functions and consequently smooth isoquants
small changes in factor prices would induce factor substitution to restore optimal conditions. - now gets clear.
Thus, a change in factor prices would result in a movement along the isoquant AB-e.g. from X to It is not at all obvious from Figure whether the improved technology is labour augmenting or
X', whereas a change in technology would result in a shift in the isoquant, e.g. from AB to A'B’. capital-augmenting. ???
A closer look at Figure would reveal that the Suppose the factor prices were such that the optimum was at P
technology used to get the isoquant A' B' is superior to on AB.
that used before the change in technology. It would appear that the shift in the optimal point from P to Q
However, the corresponding shift in the optimal point as a consequence of the change in technology has been mostly
from X to Y is more difficult to interpret. of the labour-augmenting type since the labour efficiency has
Given the relative factor prices, point X minimises the improved much more than the capital efficiency.
total cost of production with the existing technology On the other hand, if the factor prices were such that point R
(isoquant AB) whereas point Y minimises the total cost on AB was the optimal point and it shifted from S to S as the
of production with the improved technology (isoquant technology changed, it would appear that the change in
A'B'). technology has been mostlv of the capital-augmenting type.
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PRODUCTION FUNCTIONS AND TECHNOLOGICAL CHANGE PRODUCTION FUNCTIONS AND TECHNOLOGICAL CHANGE
In other words, the change in technology can manifest itself as either labour or capital-augmenting If we change our assumption that the amount of labour and capital can be mixed in an infinite
type depending upon the factor prices. number of alternative proportions and assume the other extreme possibility, i.e., that the proportion
A smooth isoquant also implies that then' are many (theoretically infinite) combinations of labour of labour and capital is predetermined at a given level of technology and is totally immune to any
and capital at any given level of technology and so any change in factor prices is immediately changes in factor prices, we can then show the effect of changes in labour, capital and technology
reflected in a new optimal mix of labour and capital. on the same graph as shown below.
This is not generally born out in practice. In practice. we find that the mix of labour and capital is Each point on the production function represents one process of
relatively Insensitive to short-term changes in factor prices and is quite well defined for a given producing the product and associated with each of these processes
Similarly. a change in technology is usually associated with a different mix of labour and capital. Figure shows that there are two different processes available to
For example. manufacturing of sugar and khandsari require different mix of capital. It should be produce the product under discussion represented by points A and B
pointed out that these mixes of labour and capital are determined more by long-term changes (and -one being labour intensive (B) and the other capital intensive (A).
expectations of changes) in factor prices than by short-term fluctuations. Given different factor prices, each of these processes can be economically
A smooth production function is incapable of explaining these realities. viable in different economies. In developed countries, for exmaple, labour is relatively more
expensive and hence-capital, intensive technologies are preferred.
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The line AB is still similar to an isoquant as the Freeman has categorised technological change into the following four categories:
combinations of labour and capital represented by points Incremental Innovations: These are small and marginal improvements brought about by
A and B would produce the same quantity of output. individual units and firms out of the experience of working with the specific process or the
Much of the technological change is based on the product. These generally give rise to productivity improvements or better products/ process
accumulation of technological knowledge about resulting in lower costs.
specific processes. Although each single incremental innovation may have relatively insignificant effect on the
So a change in technology is quite often reflected by productivity or the cost, the cumulative effect of many of these innovations taken together may
a shift in the production function from AB to A'B result in significant improvements.
ambiguous whereas the shift from A to A' is associated with a change in technological knowledge Also some of the management techniques like work study, organisation and methods (0 & M),
specific to the capital intensive process above. This gives rise to a further reduction in the use of value analysis, etc. are used on specific processes with the objective of productivity
units of labour required to produce the same number of units of output. improvement and cost reduction and most of them would actually result in accelerated
The change in technology in terms of both the development of new knowledge as well as its incremental innovations.
application appears to be induced by long-term movements of factor prices and not so much by The R&D efforts in India have often resulted in incremental innovations e.g., developments in
short-term fluctuations. auto industry.
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Radical Innovations: These are major changes in the process or the product generally brought Technological Revolutions : These are technological changes that are all-pervasive and
about by formal research and development efforts. affect many (or even all) branches of the economy through product innovations, process
Radical innovations are disjointed events, difficult to predict and have a substantial effect on
innovations as well as organisational innovations.
productivity, cost and the quality of the product.
They have also been described as changes of techno-economic paradigms as they affect the
Consequently, they act as catalysts for the growth of new markets. The development of a
techno-economic viability of existing product and process designs.
"Jumbo" passenger aircraft, or one with supersonic speed would fit in this category as would the
They have the capability of changing the 'best practice' set of rules and customs for
development of so many new drugs.
designers, engineers, entrepreneurs and managers from the previously prevailing paradigm.
Sometimes, a whole cluster of radical innovations develop, interlinked with each other, giving
Such changes have the potential of increasing productivity by quantum jumps. However,
rise to the creation of new industries and services belonging to new technological systems.
the gains in productivity are initially achieved in only some of the leading sectors and it
New Technological Systems: Some of the radical innovations, in course of time, end up
developing an entire cluster of many radical innovations interconnected with each other both takes decades of learning. adaptation, incremental innovation and institutional change
technologically and economically, thus creating an entire new industry. before they are realised throughout the economy.
The cluster of petrochemical innovations finally created a petrochemical industry and the cluster Development of semi-conductors and micro-chips is an example of this type.
of synthetic materials innovation similarly gave birth to the synthetic materials industry.
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Changes in techno-econornic paradigms produce in their wake a new generation of new and In course of time, electrification has made possible many new products and new processes and
improved products and services as well as a new range of capital equipment for all sectors of has taken economies through employment-generating investments giving rise to significant
the economy. productivity increases at the same time.
These changes offer scope for new employment generating investment as well as large Technological revolutions have the capability of creating new industries. Although the
productivity gains from savings in practically all factors of production. employment in existing industries may reduce or record slower growth due to higher productivity,
Let us very briefly take a look at one such technological revolution, the availability of electric the net effect on employment in the whole economy is positive if the investments in the newer
power as a source of energy for industrial use. products and processes are forthcoming.
Going by the chronology of electrification of industry and it is apparent that this process took Development of biotechnology in 'recent times is yet another example which has revolutionised
many decades to complete. almost all sectors ranging from medical to agriculture.
Although many of the radical innovations took place in the 1880s, the major economic benefits It is very important to understand the implications of technological revolutions as they also act as
of electrification came much later by the gradual rise in the share of electrification. the launching pads for the other three categories of technological change.
It was not until after 1900 that the indirect benefits of electric drives like greater flexibility in For this purpose, understanding technological revolution currently sweeping our economies, is of
factory layouts and higher utilisation of floor space were realised. utmost importance.
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Information Technology synthesises the Information Technology refers to 'a very wide range of elements which are utilised to create,
convergence of previously distinct and transfer, transform and convey information through means, irrespective of whether these
separate technologies. elements are in the form of equipment, services or know-how'.
As is clear from Figure below, Developments in information' technology have already produced vast gains in productivity
developments in computer technology, resulting in counter-inflationary trends in prices as well as substantial improvements in technical
electronic components technology and performance of many products and services.
the communications technology along Information technology is all-pervasive as it affects all activities that contain some form of
with appropriate software have logical function. The source of the activity could be mechanical, electrical, pneumatic, hydraulic
converged and are now known by the or even intellectual.
catchword 'Information Technology‘ (IT). Information technology cuts horizontally across clerical, supervisory, managerial and
communication activities which are common to all sectors of industry and also affects the design
of products and services, processes and organisations producing the same.
Some of the major changes brought about by developments in information technology:
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INFORMATION TECHNOLOGY REVOLUTION: Changes In Products INFORMATION TECHNOLOGY REVOLUTION: Changes In Products
Information technology brings about changes in products by replacing mechanical (e.g. The second effect relates to shortening of product life cycles. Product design of many
watches), electromechanical (e.g. calculators) or older electrical or electronic (e.g, computers) products get linked to developments in information technology in general and to
parts or components, by upgrading traditional products by enhancing their capability. developments in electronic technology in particular.
It includes functions involving, for example, logic and decision-making (auto focus in cameras) Because there are very fast developments in these technologies, they have their effect on the
and even by creating entire new products (e.g., video games). design of newer products, thus shortening their product life cycles.
The product changes mentioned above have three major consequences.
The ability to create, store, retrieve, transfer, transform and convey information/ data
The first is that the value addition is transferred from the manufacture and assembly of parts to
efficiently and economically (imparted to products by developments in information
the production of the electronic assemblies/sub-assemblies with associated software.
technology) allows the products to the integrated into larger systems so that the products
The labour intensity of such products decreases with further consequences in terms of
are compatible with the larger systems for enhanced capability.
employment as well as location of the manufacturing plants.
For example, electronic-typewriters cannot only type but also store the typed information for
later processing on a microcomputer and so compatibility with microcomputers will be one
'more feature to be built into electronic typewriters.
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INFORMATION TECHNOLOGY REVOLUTION: Changes In Services INFORMATION TECHNOLOGY REVOLUTION: Changes In Services
Stagnant Personal Services: These services require direct contact between the customer and the
Services in its broadcast sense is referred as bundles of benefits some of which may be
service provider. Since the quality of the service to a great extent, depends upon the amount of time
intangible and others tangible, and they may be accompanied by facilitating goods.
spent on services it is difficult to realise significant productivity gains in these services.
This sector has the highest growth rate in most economies of the world and has the largest single For instance, hair cutting, teaching and counselling belong to this category. However, it is possible to
share of employment in the world GDP. It is said that in USA services account for over 70% of realise significant gains in productivity in the supporting activities necessary for providing service.
total income. Example, overhead projectors, photocopying facilities teaching aids, and computers have all
In developing countries the share of services estimated is around 40% but with technological contributed to a higher productivity of teachers.
developments taking place it is likely to grow further. Substitutable Personal Services: These services also require direct personal contact but it is possible
Information technology is already affecting the productivity of service production as well as to substitute these services with technological alternatives.
increasing their transportability. For example, guards can be substituted or helped by electronic security and serveillance equipment
A classification scheme for services as proposed by Baumol (modified by Buffa and Sarin) is and domestic servants by a variety of household appliances like washing machines, ovens, etc.
used to better understand the effect; they have classified services into the following four broad Information technology has played a big role in improving the productivity and the performance of
categories: these equipment substituting services. Centrally controlled computer devices or gadgets incorporating
programming facilities have been developed to operate the domestic appliances in' accordance with
the consumers' needs or desires.
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INFORMATION TECHNOLOGY REVOLUTION: Changes In Services INFORMATION TECHNOLOGY REVOLUTION: Changes In Services
Progressive Services: These services require the use of some equipment and also direct personal The above classification helped us to understand the role of information technology on
contact with the receiver of the service. productivity improvements in services. It also brought out another major effect of information
Technological change affects the productivity of the equipment more directly and significantly than technology, viz., its contribution to the transportability of services.
the personnel offering the personal contact-based service. Many services, based on exchange and transformation of information are becoming more and
For example, air transportation requires the use of the airplane as well as that of the ground and more transportable. This can be seen happening in some banking and retailing operations. stock
cabin crew; and broadcasting requires the use of studio and transmitting equipment as well as the
market services as well as in services relating to development of software.
personal contact established by the broadcaster.
Transportability of services has brought about at least three major effects in its wake.
In a way, there is some hardware and some software required to render the service and information
a. It has led to internationalisation of services in many fields bringing out cross-border flows
technology is affecting the productivity of the hardware more than that of the software.
of messages, information and data. Many of the services traditionally catering to local
Explosive Services: Services that do not require personal contact belong to this category such as
markets are now being offered to the global market.
telecommunications. Information technology is bringing about significant productivity increases in
b. The second effect relates to changes in barriers to entry in services. In many services the
these services thereby reducing the unit cost and setting counter inflationary trends in prices.
barriers to entry are getting lower as the cost of entry is limited to the cost of equipment
Developments in information technology are also contributing to the generation of new services
which itself is falling e.g .desktop publishing.
in this category e.g., FAX, Electronic Mail.
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INFORMATION TECHNOLOGY REVOLUTION: Changes In Services INFORMATION TECHNOLOGY REVOLUTION: Changes In Process
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INFORMATION TECHNOLOGY REVOLUTION: Changes In Services INFORMATION TECHNOLOGY REVOLUTION: Changes In Organisations
Information technology enables the producers of process equipment to develop horizontal links with The changes in products, services and processes may require new forms of management
other products or equipment or services such as material handling, process control etc. It also helps structrure and business organisation.
the manufacturing process through better planning, coordination & control. This may be seen happening in many industries but perhaps not fast enough, thus acting as a
For example, modern manufacturing resource planning enables management to plan and control all constraint in the institutionalisation of other changes.
manufacturing resources-material, equipment, personnel, tools, etc. more effectively, thus improving The organisation structure can no more be static but should be capable of absorbing changes fast
the productivity of operations as well as releasing investments in inventory.
enough, at least in those organisations where changes in products and processes are occurring
It is widely known that in Japanese enterprises inventories are operated on hourly basis. while in
very fast, so as not to constrain further changes.
India and other developing countries inventories are carried on monthly basis which increases the
To be successful with new technologies, an organisation must be able to innovate and produce
over-all costs of operations and products . These changes also affect the skill-mix of personnel
competitively.
required for the changed process.
This shows up in the form of flatter organisations where the number of hierarchical levels gets
As production processes become more sophisticated, the number of direct workers would perhaps
reduced significantly.
show a decline whereas more engineers and technicians would be required to carry out
This also gives rise to higher dependence on task groups, expert , committees and other forms of
reprogramming, installing, repairing and even developing newer processes. This would also call for
temporary working groups.
extensive retraining at all levels, especially those skills which are likely to become scarce.
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Information technology also allows higher integration of suppliers, vendors and The major consequences of technological change in terms of their macro effects is delineated
This can be seen from the large and growing number of scientists and engineers engaged in In combination with other economic forces, the first effect continues to reduce the share of
research and development activities in most industrialised countries. employment devoted to the production of goods, while expanding the service sector.
In many industries, the product life cycle is constantly getting shorter and firms have to spend The second effect changes the skill-mix of employment more abruptly as certain skills end up
more and more on R&D to remain at the cutting edge of technology and to exploit any having practically no or little economic value.
breakthroughs achieved. We have seen this happening with traditional skills like pottery making, horse-cart driving in
High R&D costs increase the risks in knowledge generation (planned innovations). The india.
competitive advantage together with access to global markets provides high returns to Now, the knowledge intensity of the skilled worker (e.g., machinist) increases further with the
successful innovators. introduction of newer equipment (e.g., CNC machine tools) and the new generation worker
GREATER MISMATCH OF SKILLS should have both machining and some programming skills.
Technological changes have the general effect of replacing labour with capital. As capital In many jobs, therefore, additional skills are demanded whereas in many others completely new
equipment with newer technologies enters the production process it has two profound effects: skills are required.
• the employment level of personnel connected with the production and distribution of products The combination of the two effects is going to have profound effects on the pattern of
comes down and
employment.
• the skills required to work with the new generation of technology change.
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According to a study of the US Bureau of Labour Statistics, although occupations like computer EROSION OF COMPETITIVE ADVANTAGE OF DEVELOPING COUNTRIES
programmers, computer system analysts, data processing equipment repairers and computer The developing countries have traditionally been having the competitive advantage of cheap and
operators will be among the fastest growing occupations in US during 1984-95. abundant labour and some natural resources.
More jobs in absolute numbers will be created in mundane occupations involving cashiers, nurses, However, the labour component (unskilled and semi-skilled) in many manufacturing activities is
cleaners, waiters etc. falling, giving rise to an erosion of this important competitive advantage.
The wide disparity in the growth rate of employment in different occupations gives rise to scarcities In the first phase of automation in the industrialised countries, it was hard automation that was
and surpluses in different occupations. being used. Specialised equipment was designed and used to produce large volumes of standardised
Even in India where the rate of technological change has been relatively low, a study conducted by parts. The labour required to run this equipment was relatively unskilled.
the Department of Electronics (DOE) a couple of years ago, brought out the possibility of having a Thus in the seventies, many manufacturers from the industrialised countries located their
scarcity in occupations like computer progammers and system analysts. manufacturing units in some developing countries which offered them cheap labour and other
In all such situations, the emphasis on training (and retraining for those displaced) gets more infrastructural support.
pronounced. This movement of capital helped the developing countries very significantly in creating
Unless this is effectively taken up, a growing mismatch between skills required and skills employment as well as registering industrial growth. However, this trend was very short lived as
available in the economy could develop over a period of time.. the component of labour cost in the total manufacturing cost continued to fall.
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Further technological development ushered in soft automation is giving economies of product mix The immediate result of technological change would be job losses because some jobs will
rather than economies of scale. become redundant. The prime reason for this job loss would be the Inability to adapt to changes
All of these developments have eroded the competitive advantage in having cheap labour.In future as Technical advancement is forcing people to continuously update their knowledge to sustain in
also, availability of cheap labour may no longer be decisive in locating production facilities in the job market.
developing countries, but skilled personnel still continue to be a factor to be reckoned with. The key points targeting the Positive impact of technology on employment are:
The technological changes of the last decade, especially the developments in information technology; Creating skilled jobs
materials and manufacturing, have created automated processes even for traditionally labour-intensive Easy communication
operations like assembly.The newer automated assembly processes have eroded the comparative Improve performance and accuracy
advantage in having cheaper labour.
Increased salaries
In many cases, the automated processes are preferred for better finish uniformity, higher quality and
More production creates more jobs (improved productivity and growth in economy)
greater reliability; and hence developing countries going for the export market have to use these, thus-
Increase work profile
affecting the potential employment in these countries.
The successive technological changes have, therefore, created difficult problems for the developing
countries due to the erosion of their competitive advantage in many operations.
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In each industrial revolution, new inventions radically changed the way that production and In his seminal research on economic growth, Robert Solow found that most of the increases in
distribution were organised, and often led to large & rapid increases in the efficiency of production. human living standards have come not from working more hours, and not from using more capital
The term productivity refers to the amount of output that a given amount of can produce. or other resources, but from improved productivity—that is, increases in the efficiency of
Productivity is an indicator of the efficiency of production or distribution. (Labour productivity can production. In turn, productivity growth comes from new technologies and new techniques of
be measured as output produced per hour of labour.) production and distribution.
The productivity of a whole economy is measured by first calculating the total output produced by In the mid-1990s, the increase in the rate of productivity growth was led by the IT-producing
the economy in one year. This is called the GDP. sectors as well as IT-using sectors, a change attributed in part to improvements in the nature and
Total output divided by total labour hours in the year gives us a measure of labour productivity. use of IT.
Productivity can increase either when work methods are made more efficient without (necessarily) There is an increasing measurement problem in official statistics on productivity. Measurement
the introduction of new technology, perhaps from a better organisation of the factory floor, or is also very challenging in sectors with rapid technological changes, such as the computer and
When new methods are introduced to the production process through the introduction of new software industries themselves.
technology – for example, when new machinery allows work to be done more quickly and with Output and productivity measurement require measuring output and input price deflators that
fewer mistakes. reflect changes in quality, which is an enormous challenge.
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A related, but more fundamental, issue is that productivity is neither a measure of technological
Achieving the full productivity benefits and impacts of new technology can take decades and
progress nor welfare. Productivity is based on gross domestic product (GDP), which is in turn a
may require complementary “co-inventions” of new business practices, infrastructure, and so
measure of production or output.
on, which can dramatically influence the size and distribution of gains from technology and the
However, technological progress can increase welfare without increasing output. For instance, if
nature of its societal effects.
Wikipedia replaces a paper encyclopedia or a free GPS mapping app replaces a stand-alone GPS
In a related manner, there is evidence that adopting new technologies requires organizational
device, then consumers can be better off even if output is stagnant or declining.Under this view,
changes and restructuring of business practices that take time.
gains would show up in broader measures of economic well-being but not in GDP.
Some have suggested that post-2000 innovations in information and other advanced technology
Another hypothesis is that the reported slowdown in productivity growth in the IT-producing and
simply do not have the same high payoff as innovations in earlier periods.
IT-using sectors is temporary.
The argument is that earlier innovations were in the form of general purpose technologies that
The diffusion and adoption of technologies is time- and resource-intensive and requires much
had wide application to many industries.
experimentation, with failures and variable time lags along the way.
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Technology affects the way individuals communicate, learn, and think. It helps society and Lastly, the technological advancements that were made within the health industry have helped
determines how people interact with each other on a daily basis. keep people safe and healthy. There are many innovative apps on phones.
Technology plays an important role in society today. It has positive and negative effects on the There’s increased accessibility of treatment available, there’s the change in healthcare that adds
world and it impacts daily lives. However, with technological advances, there’s a downside to it all. benefits for the elderly, and hospitals using advanced technology within their surgical rooms.
One aspect of technology that has had a great impact on society is how it affects learning. It’s However, studies show that mobile communication affects people in a negative way when it
made learning more interactive and collaborative, this helps people better engage with the material comes to being sociable and making face-to-face contact. Mobile technology can decrease
that they are learning and have trouble with. communication and relations between people. There’s less personal time, where you find that
Also, it gets you better access to resources. With the creation of the internet, it gives us access to you don’t have enough time for yourself because you’re always in contact with someone.
information at a twenty-four-hour rate and you have access to almost anything online. In addition, it Also, it can be distracting from your schoolwork.
allows students to get work done easier. It also expands the boundaries of the classroom, There is also loss of privacy, because anyone can find you anywhere, at any time of the day.
encouraging self-paced learning.
Without technological advancements, our way of life would not be as complex. Technological
Another way technology has impacted society is through communication, how we talk and
influences shape the way humans act today.
communicate with one another worldwide. Technology brought many new methods of electronic
communication.
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