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Appointment Planner - 10 Problems With Traditional Practices
Appointment Planner - 10 Problems With Traditional Practices
PLANNER
10 PROBLEMS WITH TRADITIONAL PRACTICES
Table Of Content
1. Introduction
2. Here is a list of problems with traditional pen and paper booking systems
your customers are expecting. With the rise of the internet, it is necessary to provide
Here is a list of problems with traditional pen and paper booking systems
1. Traditional practices are unproductive
Imagine how much time is being wasted on noting down the details while booking an
appointment. Imagine the number of possible errors made while booking an appointment.
Every time the customer needs to update or cancel an appointment they have to call you.
Every time one person has to call the customer for reminders. Doesn’t it sound
unproductive? This time can be spent on doing a lot of other productive things.
2. Appointment books are losing customers
Customers these days want everything instantly, they want services to be available at their
convenience. Offline appointment booking doesn’t work that way, customers have to be
available at a specific time to book an appointment and it doesn’t go well for all the
3. Loss of Documents
Sometimes due to an unorganized workplace, important documents like appointment books
are lost. Customer data also gets lost which can cost businesses. The company might have to
face legal trouble if some very important documents are lost. Pen & Paper can get you into a
experience better. Most business decisions these days are data-driven and it is not possible
with traditional appointment booking practices. It is not possible to analyze this data so there
customer experience. For example, suppose it’s 11 at night and the customer wants to book
an urgent appointment for tomorrow morning, he still has to wait for the office to open, he
management which gives your competition an upper hand to outrun you. Most people these
days want to book an appointment online to save time and effort, so if you’re still using pen
handwritten. It eventually results in a loss of revenue as you cannot understand the customer
requirements.
8. No proper Feedback Channel
Getting feedbacks on pen and paper is of no meaning is most of them go unread. Feedbacks
are important for any organization and making changes according to them is a must. But on
paper feedbacks are useless because there are no ways to properly analyze the issue which is
appointments. Going paperless is the only way out to be safe and secure.
10. Pen & Paper processes are not environment friendly
A lot of papers are wasted every year to book appointments. It is for one-time use only. A
single SMS can do the same job more efficiently. The process is not environment-friendly.
Do you still think using pen and paper for appointment booking will help you survive in this
competitive world? If you do, you should rethink the idea of it.
For the time being, interacting with virtual humans is a way to go as it helps people feel less
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