ORAL COMMUNICATION IN CONTEXT

Name: ___________________________________________________ Date:____________

Grade & Section: ___________________________________________Score: ____________

Directions: Read each item carefully then encircle the letter that corresponds to your answer.

1. It is the idea being transmitted by the sender to the receiver. It includes three aspects — content, structure, and
style. A. channel B. feedback C. message D. sender

2. It is the response or reaction given by the receiver to the sender of the message.
A. feedback B. message C. receiver D. sender
3. It is a situation where a communication takes place.

A. Both sender and receiver need to exchange messages. B. The receiver interprets the message.
C. The sender recognizes the communication style of the other. D. The sender translates the message into a
perceivable form.
4. It is the exchange of thoughts, messages, or information through speech, signal, writing, or behavior.
A. channel B. communication C. language D. message
5. This is the group of basic elements of communication.
1. source
2. destination
3. medium
4. language
A. 1234 B. 123 only C. 2 and 3 only D. 1 and 2 only
6. It is characterized by being a “selective” listener.
A. Tom asks questions to seek greater understanding. B. Rina changes the subject from time to time.
C. Jay displays an blank look. D. Ana gives feedback to acknowledge the speaker’s emotion.
7. The most effective form of communication is always through words.
A. Yes, because through words we are allowed to explain ourselves.
B. Yes, because there are always words to express what we want to say.
C. No, because words can be abused by people and can cause hurt or confusion.
D. No, because words can inhibit people from saying/declaring the truth.
8. It is defined as any communication that uses spoken or written words to convey a message.
A. non-verbal communication B. oral Communication C. verbal Communication D. written Communication
9. It is a type of communication that does NOT use words in expressing a message.
A. non-verbal communication B. oral Communication C. verbal Communication D. written Communication
10. It is the nature of communication.
1. Communication is a process.
2. Communication occurs between two or more people.
3. Communication can be expressed through words or actions.
4. Communication portrays sympathy.
A. 1234 B. 123 only C. 2 and 3 only D. 1 and 2 only
11. It is the meaning of the statement “Communication is a process”.
A. Communication consists of discrete and separate acts.
B. Communication has clear beginning and ending points.
C. Communication is dynamic, ongoing and continuous.
D. Communication resembles still pictures more than motion picture.
12. It refers to the communicator or the source of information.
A. inceptor B. originator C. receiver D. sender
13. The following are forms of non-verbal communication EXCEPT one.
A. e-mail B. eye blink C. road signs D. thumbs up sign
14. It is a communication process used by Teacher Jenny when she would like to ask Marco some details about the
upcoming quiz bee.
A. activating the stimulus B. decoding the message C. encoding the message D. giving a feedback
15.It refers to the response to a verbal or non-verbal message.
A. answer B. feedback C. receipt D. reply
16. Which model shows a one-way communication where the source of information does not know whether the
message is understood or not?
A. Interactive B. Linear C. Transactional model D. A and B
17. Which of the following is an example of a one-way communication?
A. A church leader giving a homily to a crowd of people
B. A teacher encouraging students to give their thoughts on a relevant issue
C. Classmates talking about how to accomplish their assignments
D.ALL of the above
18. Which model of communication shows the interchange of ideas among different individuals and shows progress in
the process?
A. Interactive B. Linear C. Transactional D. NONE of the above
19. Angie works for a fast food company as a cashier. A customer comes in to order sandwich and drinks. What model
of communication is described in the given situation?
A. Conversational approach B. Interactive C. Linear D. Transactional model
20. Which of the following elements affects the flow of any communication process?
A. barrier B. channel C. feedback D. source
21. Which element is NOT found in Shannon-Weaver model?
A. barrier B. channel C. feedback D. receiver
22. You and your neighbors would like to initiate a project for the benefit of the elderly in your community. The
chairman presented his proposal and ignored his constituents’ suggestions. What model of communication is
presented here?
A. Berlo’s Model B. Schramm Model C. Shannon-Weaver Model D. Transactional Model
23. In the above situation, what element of communication is missing?
A. barrier B. context C. feedback D. receiver
24. When is a communication considered failed?
A. A negative feedback was given by the recipient of the message.
B. Both sender and receiver stopped the conversation process.
C. The persons involved fixed the problem that provoked in the process.
D. The recipient did not decode the meaning of the message sent.
25. Which of the following is NOT a purpose of communication?
A. It creates blunder that worsens an existing issue or concern.
B. It fosters good relationship among people.
C. It gears towards the solution to a problem.
D.It gives an overview of a national issue for public understanding.
26. Which of the following is an example of an interactive communication?
A. A jeepney barker persuades the commuters to Pacita Complex.
B. A social media influencer gets million views from her debut video.
C. A TV anchor interviews lawmakers over the MECQ in the metro.
D.A vendor starts a small talk with his customer and the latter gives in to it.
27. A friend’s Facebook status caught your attention. It is intended for you. It is personally attacking you. To put the
purpose of communication into context, what is the best thing you should do?
A. Immediately comment on his/her status with provocative words
B. Inform him/her that you are going to sue him/her in court
C. Talk to the concerned person privately to settle the conflict
D. Tell the public about his/her dishonest way of life
28. Which communication model is dynamic where the process does not stop after one has given a feedback and
which continues to progress as topics and persons involved may change overtime, too?
A. Interactive B. Linear C. Transactional D. A and C
29. On your way home, you dropped by a convenient store. Queuing to pay for some essentials, you heard a customer
arguing with the cashier. The customer talked on top of his voice complaining for something you could not clearly
hear. The buyer next to him interrupted the one complaining. The others in the line could not help but gave their own
sides of the story. Finally, the manager came in. What model of communication is presented in the entire scenario?
A. Interactive B. Linear C. Occasional D. Transactional
30. From the given situation above, what should the manager do?
A. Arrogantly confront the customer for being tough.
B. Publicly reprimand the cashier to show that the customer is always right
C. Tell the other customers to stop gossiping.
D. Respectfully pull out the customer and look for a win-win solution to the problem.
31. It happens when the sender fails to communicate his/her message properly or when the intended message is not
clearly understood by the receiver.
A. communication
B. communication barrier
C. strategies to avoid communication barriers
D. process of communication
32. It refers to the natural or environmental conditions that hinder a successful communication transaction.
A. cultural barrier
B. external noise
C. physical barrier
D. psychological barrier
33. These are issues like trauma, lack of confidence, fear, anger, frustration, and depression that may affect the
communication process.
A. external Noise
B. linguistic barrier
C. psychological barrier
D. semantic Noise
34. It refers to the way a person responds in a communication situation affected by personal norms and traditions.
A. cultural barrier
B. linguistic barrier
C. physical barrier
D. psychological barrier
35. This is an example when linguistic barrier to communication becomes evident.
A. A professor explains his lessons eloquently in class.
B. Elena is afraid to deliver her opening remarks.
C. People do not understand each other’s language.
D. The transmitter disrupted the speech of Ms. Speaker.
36. This is one of the reasons why cultural diversity can make communication inefficient.
A. Cultural diversity allows people to be unique and original.
B. Different culture interpret words, gestures, and symbols differently.
C. Traditions propagate through the preservation of norms and values.
D. Values of people reflect
37. It is the main cause of semantic noise.
A. jeepneys beeping
B. constructing building
C. using excessive technical jargon
D. people talking too loud
38. Which best defines NOISE in the context of communication?
A. It is the sound of karaoke from your neighbor.
B. It is any sound that occurs during the communication process.
C. It is a sound that blocks or interferes communication situations.
D. It is anything that interferes with the communication.
39. Which of the following is an example of psychological barrier?
A. ability to read minds
B. dissatisfaction to customer service
C. inattentiveness to detail
D. poor listening skills
40. Which factors are considered cultural barriers to communication?
A. economic status, age, and gender
B. ethics, standards, and grammar
C. politics, administration and government
D. religion, World Meanings, and Philosophy
4 1. Why does communication breakdown occur?
A. because the information is overloading.
B. because of lack of attention among the audiences or receivers.
C. because the listener or receiver has a very short attention span.
D. All of the above
42. Which does NOT belong to the group?
A. external noise
B. internal noise
C. semantic noise
D. verbal noise
43. “Mrs. Erlinda was invited as a speaker during the National Women’s Month. She talked about Gender Equality.
She delivered her speech for almost 1 hour with more than 50 slides. The audience appeared uneasy and seemed
uninterested after 20 minutes.” What barrier of communication is evident in this situation?
A. cultural barrier
B. linguistic barrier
C. physiological Barrier
D. psychological Barrier
44. Which communication situation displays physiological barrier?
A. The General Parents and Teachers Association (GPTA) president felt
nervous when he started to speak in front of all the parents and
guardians.
B. The Municipal Agriculture officer is discussing certain agricultural
crops management procedure in a community that is not very
familiar with the topic.
C. The newly designated general manager of the restaurant was a bit
hesitant to talk with the guests.
D. The research teacher discusses with his students about the problem when a song was played loudly from
the other classroom.
45. Which situation BEST exemplifies communication breakdown?
A. adjusting your language depending on the people you are talking to
B. incorrect labeling of handouts to be used in product distribution
C. listening to your friend’s heartaches and unsuccessful love stories
D. looking for the positive characteristics or strengths of a speaker
46. What influence the interpretation of conversation to effective communication?
A. environment C. noise
B. language D. technological gadgets
47. When is the communication process complete?
A. when the message enters the channel of communication
B. when the receiver understands the message and feedback
C. when the sender transmits message to the receiver
D. when the sender transmits the message successfully
48. Which of the following must be avoided in communication breakdown?
A. Ambiguity C. personal interpretation
B. focused attention D. Both A and B

49. Which barrier includes the mental conditions of the listener?

A. cultural barrier C. physical barrier
B. linguistic barrier D. psychological barrier
50. Which barrier includes the hearing or sight problem of the listener?
A. cultural barrier C. physical barrier
B. linguistic barrier D. Both A and C
51. In which barrier can semantic noise be classified?
A. cultural barrier C. physical barrier
B. linguistic barrier D. Both A and C
52 . Which of the following must the listener do to avoid mental noise?
A. Be ready for the communication activity.
B. Be attentive and respond to the speaker.
C. Just remain quiet and daydream
D. Must not think of any problem during class hours
53 . In which barrier does gender be classified in communication?
A. cultural barrier C. Physical barrier
B. linguistic barrier D. Both B and C
54 . Which is the best option in order to avoid misinterpretation that causes
communication barrier?
A. Be familiar with the topic of the speaker.
B. Disconnect with your emotional baggage.
C. Do not be conscious of gender or status.
D. Inquire the meaning.
55. What is the barrier to which you classify withdrawal of listener?
A. cultural barrier C. physical barrier
B. linguistic barrier D. psychological barrier