ON-THE-JOB-TRAINING I

ISABELA STATE UNIVERSITY-ILAGAN CAMPUS

CITY OF ILAGAN, ISABELA

A Narrative Report Presented to the Faculty of the

COLLEGE OF ENGINEERING, ARCHITECTURE AND TECHNOLOGY
Isabela State University- Ilagan Campus
City of Ilagan, Isabela

In Partial Fulfillment of the Requirements for the Degree

BACHELOR OF SCIENCE IN INDUSTRIAL TECHNOLOGY
Major in Food Technology

By:

JAYSON B. MENDIETA

January 2022
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APPROVAL SHEET

This narrative report entitled ON-THE-JOB-TRAINING I at ISABELA

STATE UNIVERSITY-ILAGAN CAMPUS, prepared and submitted by JAYSON B.

MENDIETA, in partial fulfillment of the course requirements for the degree Bachelor of

Science in Industrial Technology Major in Food Technology for the 1st semester S.Y.

2021-2022, is hereby endorsed for approval.

ALLEN A. ALEJANDRO, MTE

OJT Coordinator

Accepted and approved in partial fulfillment of the requirements for the degree

Bachelor of Science in Industrial Technology Major in Food Technology.

JEFFREY S. SANTOS, MAIE

Chairman, Bachelor of Science in Industrial Technology

ENGR. JHOAN V. PAGUIRIGAN, DIT

Dean, College of Engineering, Architecture and Technology
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PREFACE

On-the-Job-Training is one way by which students are given an opportunity to

apply the theories they have acquired in their field of specialization. It is the most

effective and most efficient method at times. This is the chance when the students obtain

applicable knowledge and develop their skills in actual work setting. It is where they start

to enhance their ability as trainees in the preparation for work in the future. It provides

opportunities to go through the actual methodologies of a specific job using the real tools,

equipment, and documents. In effect, the work place becomes a development venue for

the student trainee to learn more about their chosen field and practice what they have

learn from the institution.

Furthermore, the students act as true employees where the employers must guide

the trainees by stretching their patience, develop their skills and make them more

sensitive to the needs and mind set of the younger generation. The course of supervision

also teaches them how to share what they know and be receptive to questions. Hence, the

internship also becomes an avenue in training for future managers of the company.

The said On-the-Job-Training serves as a requirement for students, for

comprehensive and actual application of skills in a field of work.

It is hoped that the readers of this narrative report will have an additional

knowledge of what On-the-Job-Training is all about in the program Bachelor of Science

in Industrial Technology.
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ACKNOWLEDGEMENT

The trainee wants to extend his profound gratitude and sincere appreciation to the

people behind the accomplishment of his on-the-job-training.

To his parents and relatives who patiently stayed behind for encouragement and

for their and holistic support they have provided.

To the institution where he is studying, Isabela State University –Ilagan Campus,

where he was molded to become who he is today.

To all his professors who patiently imparted their knowledge in order for him to

acquire a better future.

To everyone who became a part of his success, to his friends, classmates and to

everyone who have shown support.

Above all, to our Almighty God for His immeasurable love and for all the

blessings he has showered upon the trainee. With all his heart and soul, he thanks Him for

guiding him during his internship, for the wisdom he has bestowed upon him, for keeping

the trainee and his love ones safe. He thanks Him for his comfort when he was to give up.

By his grace the trainee was able to finish without any conflict.

The Trainee
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DEDICATION

The student trainee hereby dedicates this piece of work to the faculty and staff of

Isabela State University-Ilagan Campus, College of Engineering, Architecture and

Technology, for their unconditional support and guidance, and for sharing their expertise

in improving the quality of the output.

To his parent, Mr. & Mrs. Alberto and Susana Mendieta, for all the sacrifices and

unconditional support in the fulfillment of his academic undertaking.

JAYSON B. MENDIETA
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TABLE OF CONTENTS

TITLEPAGE

Approval Sheet…………………………………………………………………....ii

Preface…………………………………………………………………………....iii

Acknowledgement………………………………………………………………..iv

Dedication………………………………………………………..……………....v

Table of Contents…………………………………………..…………………….vi

CHAPTER 1 – INTRODUCTION

Significance of On-the-Job-Training I…………………………………………….3

Skilled Acquired…………………………………………………………………..4

Knowledge Acquired……………………………………………………………...4

CHAPTER II- TRAINING MODULE

Food and Beverage Services……………………………………………………....4

Module 1: Introduction to Food and Beverage Service…………………………...4

Module 2: Types of Food Service………………………………………………....5

Module 3: Dining Tools and Equipment………………………………………….9

Module 4: Welcoming Guest…………………………………………………….17

Module 5: Presenting Menu and Taking Orders………………………………....21

Module 6: Serving and Clearing Food and Beverage Orders…………………....26

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Module 7: Presenting Bills and Bidding Goodbye……………………………....30

List of Tools and Equipment Utilized during the conduct of Training…………..32

CHAPTER III-ACCOMPLISHMENT

Weekly Activities and Photos in Action………………………………………....35

Duties and Responsibilities of the Food and Beverage Service

Attendant/Waiter………………………………………………………………....35

Types of Food Service…………………………………………………………...43

Russian Service……………………………………………………………….….43

American Service………………………………………………………………...43

French Service………………………………………………………………...…44

Buffet Service…………………………………………………………………....45

CHAPTER IV-PROBLEMS ENCOUNTERED

Personal Problems Related to work…………………………………...…………46

Workmates……………………………………………………………………….46

Supervisor………………………………………………………………………..46
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CHAPTER V-CONCLUSION AND RECOMMENDATIONS

Summary………………………………………………………………...……….47

Conclusion…………………………………………………………….…………47

Recommendations…………………………………………………………….….47

APPENDICES

Editors Certification……………………………………………………………..48

Curriculum Vitae…………………………………………………………...……49