Report Practical Training

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DPK 30113 OFFICE ADMINISTRATION 2

PRACTICAL TRAINING AT REAL WORKPLACE “HOME OFFICE”

NAME REGISTRATION NO

CATHERINA LAURA RUNAI ANAK

EDWARD 20DSK20F1013

LECTURER:

NORSHOHANIMIRA BINTI BORHANI


OBJECTIVES

 The objective of practical training is to give the student supervised

opportunities to experience the essential practical tasks emphasised in

their professional study and also to to provide opportunities to apply their

acquired skills and knowledge in working life. The practical training period

deepens students’ expertise, allows them to learn on-the-job, supports

and compliments the degree programme’s courses. It also offers students

the opportunity to recognise and analyse the development needs of the

field.

ACTIVITIES

 A few activities that we do during Practical Training at Real Workplace is

wearing office attire. From this activity we can learn how to appear with a

good appearance at workplace. Second activity is how to handling

incoming calls. This activity can teach how to be patient on handling call

from customer. Next, we make a memo. Memo is normally used for

communicating policies, procedures, or related official business within an

organization. It is often written from a one-to-all perspective (like mass

communication), broadcasting a message to an audience, rather than a

one-on-one, interpersonal communication. It may also be used to update

a team on activities for a given project, or to inform a specific group within

a company of an event, action, or observance. The next task is make

itineraries and last activity is make a report after completing all the task

given.
RESULT

 From all the activity that we do, I can learn how to do my tasks as

secretary quickly. As we all know, we need to catch up all time to do the

next activity. Not only that, I can learn how to appear with good

appearance at workplace. I also learn how to handle the incoming calls

from customers. I was able to use all my knowledge that I learn this last

two semester to complete all the task that given.

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