TITLE CCTV REPORT MARKET SQUARE JIKWOYI FOR THE MONTH OF DECENOVEMBER
DATE: 1st to 31st DECEMBER, 2021
Date & Time Incident
1st Dec. 7:13 A kitchen staff was seen eating meat in the kitchen
03rd Dec. 07:25hrs Another Kitchen staff was seen eating meat in the kitchen
05th DEC. 16:28hrs All the bakery staff were spotted eating baked food in the pastry
05th DEC. 20:35hrs Four guys shoplifted some milk in the store, and the tried to run
from the store
A male customer broke a bottle of drink at the wine section
06th DEC. 15:13hrs
6th DEC. 18:03hrs A male bakery staff went to the toilet with his apron on him
7th DEC. 11:32hrs A cashier tilled an item worth N2,200 twice for a customer
8th DEC. 8:10hrs A boy bought bread and mistakenly paid double, he later came back
and called the attention of the cashier to it, but the cashier denied
the incidence. The boy left and later came back with his dad which
8th DEC. 20:34hrs A portal collected tips from a Customer and gave it to the cashier.
10th DEC. 17:37 A cashier collected tips from a Customer
10th DEC. 17:37 A female cashier collected yogurt from a customer
12th DEC. 11:26hrs A male bakery staff was spotted eating inside the pastry area
14th DEC. 10:41am There was total power outage which lasted up till 07:31pm
14th Dec. 21:20hrs A cashier allowed male customer to sit on her seat to eat inside the
15th DEC. 07:50am Two male staff were seen to be engaging a a quarrel at the lecture
15th DEC. 21:40hrs A customer picked Hollandia Yoghurt medium size from the shelf
thinking it was N275, the cashier tilled and printed the receipt and
the man started complaining that he is being extorted from that why
will there be a different price at the shelf and the system another.
15th DEC. 22:06hrs After the Branch Manager has announced the closing of business for
the day at about 21:52hrs. A military officer who noticed that the
cashier failed to till some of the item in his pack and as such didn't
pay complete, rushed back to come and make necessary corrections
and pay for the remaining goods, but was denied entrance by the
16th DEC. 08:33hrs A kitchen staff loaded the oven with pepper chicken, and switched it
until it exceeded the limit, which is can cause damage to both the
oven, the chicken and may even lead to an outbreak of fire
16th DEC. 08:33hrs We spotted a boy who came into the store, picked puff puff at the
pastry area, ate it inside the mall while following his mum to shop.
He later tried to hide the nylon under the fridge by kicking it inside.
Action Taken
We immediately reported to the departmental manager
for further actions
We immediately reported it to the departmental manager
for follow up
The auditors attention was called to it
The Security attention was called, and the branch
manager further handed the boys over to the police
The sales associate was called to follow him up to the
cash point to ensure he pays for the drink
He was reported to his departmental manager
The attention of the check out manager was called
The Branch Manager was called to settle the matter
The auditor was call to probe them
The auditor was call to probe them
we reported to the check out manager
He was reported to his departmental manager
The Management were left to handle the issue
She was reported to the check out manager
There were reported to their departmental manager
The Checkout manager came to explain things to the
customer
The Branch Manager was called to settle the issue, and
he had to apologize to the customer
He was reported to the general fresh loaf manager. And
the staff was made to fill a query form
we alerted the guards, who picked the boy up and took
him to the cash point were his mom was asked to pay for
the puff
16th DEC. 16:43hrs A customer was seen entering the shop floor with a scissors which
obviously should be considered dangerous to staff and other The matter was reported to their supervisor for necessary
customers, and yet wasn't confronted by any guard actions
Two bottles of whine fell of from their shelves and got broken The auditor came in to do a playback and we discovered
that the wine were untempered with, as such caused by
17TH DEC. 09:15hrs a chemical reaction in the wine
We observed a customer who broke a bottle of guinness stout, while we immediately alerted the security to follow the
17TH DEC. 12:33hrs trying to return them to their position customer and ensure she pays for the drinks
We spotted the head of the security guard, picking two bottles of gin
(one big, one small) he headed to the cash point and payed for one The Checkout manager was informed about it, which we
(the small) while the other big one was still hidden in his pockets, he did a playback for and she said the matter will be
17th DEC. 20:34hrs proceeded to the staff exit and wasn't searched by the guards. followed up and he will be dealt with accordingly
We reported to the auditor, and he denied it, a playback
18th DEC. 10:00hrs A guard was spotted collecting money from a customer was recorded and he was made to fill a query
we spotted a man making a video of the shopping floor, without any
19th DEC.18:08hrs questioning by the guards we reported to the Branch Manager for further actions
A drunk man tried making a scene at the entrance by trying to face
his way through the guards after announcement for closing of the The Branch Manager was alerted and he asked the
19th DEC. 21:24hrs day's business had been made guards to hand the man over to the police
We observed a guy who came into the store, after walking round for
over 20mins without picking anything later went to the household
and kitchen item section and picked a pack of foil paper and opened We immediately alerted the Security Guard to monitor
20th DEC.19:05hrs the seals, he dropped it on the shelf with the seal broken him and ensure he pay for the openned item..
point 11 where some phone accessories were discovered to be We had the matter reported to our supervisor for further
21st DEC.19:24hrs missing
we observed a male staff refusing to be searched by the guards at actions
we reported the matter to the auditor for further
22nd DEC. 18:28hrs the staff exit investigation
We observed two male customers engaging in a quarrel at the cash The security supervisor was alerted to settle the dispute
23rd DEC. 10:46hrs point over right to be attended to first as the Branch Manager was not in seat at that point
We observed another set of male customers engaging in a quarrel at the dispute as the Branch Manager was not in seat at
23rd DEC. 13:46hrs the cash point over right to be attended to first that point
we immediately alerted the guards to follow her and
ensure she pays for the items, but she insisted that she
brought them on her way in, they ran to a playback and
A female customer drank bottle water and left the empty bottle on discovered that she actually did, but the security at the
23rd DEC. 15:16hrs the glass at the cooked food stand entrance failed to tag the items while she was coming in
we observed a male customer drank a can alcoholic drink and throw we immediately alerted the security guard to follow him
23rd DEC. 17:53hrs it away on the floor and ensure he pays for the item
We observed two male customers engaging in a quarrel at the cash
24th DEC. 12:40hrs point over right to be attended to first the Checkout manager was called to settle the matter
we observed a male customer pick yoghurt while shopping, drank we immediately alerted the security guard to follow him
24th DEC. 17:03hrs and kept the empty pack aside and as such didn't want to pay for it up and ensure he pays for the item
A male security guard was spotted collecting money from a customer
25th DEC. 08:22hrs outside the car park He was reported to the auditor for further investigation
The branch manager was alerted and she made a
25th DEC. 15:14hrs we spotted a missing child in the store customers announcement
 Two separate group of customers were spotted quarrelling over the The branch manager and security guards were alerted to
25th DEC. 18:28hrs right to be attended to first settle the dispute
we observed a male customer who broke a bottle of wine called we alerted the security guard to follow him up and
26th DEC. 14:40hrs brave heart, while picking other goods ensure he pays for the item
intentions to shop, they located a socket box and the plugged their We immediately alerted the guards to send them out of
26th DEC. 16:40hrs phones the premises
We observed two male customers engaging in a quarrel at the cash
26th DEC. 16:48hrs point over right to be attended to first the Checkout manager was called to settle the matter
The branch manager was alerted and she made a
26th DEC. 17:41hrs we spotted a missing child in the store customers announcement
The branch manager was alerted and she made a
26th DEC. 18:22hrs again we spotted another missing child in the store customers announcement
into the store to see the Branch Manager and were sent away by a we immediately called the attention of the branch
27th DEC. 11:49hrs junior manager manager to the issue
27th DEC. 14:03hrs A warehouse staff was spotted collecting money from a supplier we reported to the auditor for further actions
We spotted a small boy, shoplifting iPod at the phone accessories we immediately alerted the security guard to pick him up
27th DEC. 18:22hrs stand and trying to hide it in his pocket and take him to the manager for further actions
A security guard was spotted collecting money from a customer at
27th DEC. 18:34hrs the shop entrance we reported to the auditor for further actions
guards to go in and out of the shop floor without being searched at
28th DEC. 13:32hrs the staff exit We reported to the auditor for further investigation
The general food manager Mr. Achibong discovered two loaves of He came in to run a video playback, and we discovered
bread hidden in a nylon and kept inside an empty sack beside the the suspects and he called them to the auditor's office for
28th DEC. 17:33hrs mixer disciplinary actions to be taken
There was total power failure in the store, while customers were still The security were asked to stop customers from
29th DEC. 12:48hrs shopping shopping until power is restored
A security guard at the gate was spotted collecting tips from a
29th DEC. 13:29hrs supplier which he immediately hid in his pockets we reported to the auditor for further actions
29th DEC. 20:14hrs There was yet another power failure in the store We had to use the inverter till further notice
we spotted a male cleaning stealing bread at the bakery while other
29th DEC. 21:29hrs staff were outside due to power failure we alerted the auditor for further disciplinary actions
we recorded multiple times were customers were fighting for bread The securities were asked to man the area properly to
31st DEC. as the demand overpowered the supply avoid further fights or damage to company's property
ISREAL TIMOTHY JOHN OTETAH AGBENYI