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JOS0010.1177/1440783314562503Journal of SociologyMarks and Russell
Article
Journal of Sociology
Public engagement
2015, Vol. 51(1) 97–115
© The Author(s) 2015
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DOI: 10.1177/1440783314562503
biotechnologies: Reflections jos.sagepub.com
Nicola J. Marks
Science and Technology Studies program, University of Wollongong, Australia
A. Wendy Russell
Centre for the Public Awareness of Science, Australian National University and Director, Double Arrow
Consulting, Canberra, Australia
Abstract
Approaches to public engagement in biosciences and biotechnologies have been informed by
work done by sociologists and science and technology studies (STS) scholars, in particular their
critiques of traditional elitist and technocratic approaches to science policy. In this article, we
analyse one attempt at institutionalising public engagement in Australia, and focus on points
of tension between different actors. We explore the roles of social scientists in policy and in
public engagement, and the potential for opening up discussions and decision-making about the
biosciences and biotechnologies. We reflect on the difficulties for social scientists in maintaining a
critical yet constructive voice and draw attention to care as a possible ethico-political commitment
and practice that may create opportunities and spaces for improving public engagement and
policy making.
Keywords
care as practice, ethics of care, public engagement in science, science and technology studies,
science policy, Science and Technology Engagement Pathways (STEP)
Corresponding author:
Nicola J. Marks, Science and Technology Studies, School of Humanities and Social Inquiry, Faculty of Law,
Humanities and the Arts, University of Wollongong, New South Wales 2522, Australia.
Email: nicolam@uow.edu.au
98 Journal of Sociology 51(1)
maintaining a critical voice as well as a pragmatic approach that enables future invita-
tions back into policy rooms.3 This has led Latour (2004) to argue that critique has
‘run out of steam’. There is a need, then, to examine public sociology/serviceable STS
in practice and reflect on the best way sociology and STS can fruitfully contribute to
science policy and to improved science–society relations more broadly, without los-
ing its identity and critical edge.
We suggest that an approach informed by STS can contribute to what Petersen (2013)
calls a ‘normative sociology of bio-knowledge’, one that takes us beyond ethical princi-
plism and a focus on ethical, legal and social impacts (ELSI); both of these marginalise
broader ethical and socio-political issues in policy and governance (Ferrari and
Nordmann, 2010; Williams, 2006). Petersen puts forward an approach based on the soci-
ology of human rights, which brings into focus global injustice and how it can play out
in particular sites. We argue that the concept of ‘care’ can be a valuable addition (espe-
cially as developed by Mol, 2008; Puig de la Bellacasa, 2011, further discussed below).
We consider ways in which caring can contribute to the delicate operation of ‘opening
up’ (Stirling, 2008) decisions and discussions about the biosciences and biotechnologies,
making it possible to ask broader questions about the assumptions underpinning them.
Latour (2004) argues that social sciences, including sociology and STS, should
move away from always criticising what others hold dear (‘don’t you see that your
attempt at engagement is flawed because of hidden interests and power differences?’)
while at the same time refusing critique of the things that we hold dear (sociology,
participation …). He is concerned that the critical social scientist will end up isolated
from the very people and practices s/he wants to influence: ‘The Zeus of Critique
rules absolutely, to be sure, but over a desert’ (Latour, 2004: 239). Latour argues that
social scientists should move from deconstructing ‘matters of fact’ towards assem-
bling ‘matters of concern’ (2004: 232). So the new social science critic does not
debunk scientists’ views that there are, somewhere out there, indisputable matters of
fact which are given by nature (devoid of contexts, social dimensions or histories),
and which can be revealed and called upon to close controversies. Instead, in a car-
ing way (following Haraway’s calls for care in reconstructing those things we decon-
struct), s/he ‘assembles’: s/he makes visible what makes up matters of concern (e.g.
people, worries, socio-technical artefacts, organisational values) and brings them
together to negotiate how disagreements may be temporarily settled (Latour, 2004,
2008).
More specifically, matters of concern, for Latour, ‘matter’ and have to be ‘liked’
(2008: 47–8): they do not simply exist in some kind of pure, but uninteresting, state; they
are built. The social scientist examines for whom and how they matter. Matters of con-
cern have to be ‘populated’ (2008: 48): they are affective entanglements (‘gatherings’) of
human and non-human actors, including for example biologists, histories, temporarily
stabilised social arrangements and bacteria. Finally, matters of concern need to be ‘dura-
ble’ (2008: 48): they should be ‘kept up, cared for, accompanied, restored, duplicated,
saved’ by a range of actors (2008: 49).
Latour’s vision encourages social scientists to politely interact with other actors in
assembling these matters of concern. This vision has been criticised for not allowing
difficult questions to be asked (e.g. about justice) and for excluding important critical
voices (Papadopoulos, 2011: 187). Puig de la Bellacasa (2010, 2011, 2012) takes on
board Latour’s apprehension of Zeus-like essentialising and totalising critiques.
Borrowing from Haraway (e.g. 1991) she calls these ‘corrosive’ critiques (Puig de la
Bellacasa, 2011: 91, 2012: 204): they alienate those who are being criticised and pre-
vent any fruitful future conversations. However, she rejects Latour’s call to avoid all
critique. She builds on his interest in care, and suggests social scientists highlight the
often undervalued labours of care that are part of matters of concern (2011: 93), pay
attention to exclusion, and assemble matters of concern in ways to encourage care and
‘caring relationships’ (2011: 100); this involves critique, but hopefully does not
unquestioningly resort to ready-made solutions or impose worldviews in exclusionary
ways (2011: 100).
She builds on Tronto’s understanding of care as:
everything that we do to maintain, continue and repair ‘our world’ so that we can live in it as
well as possible. That world includes our bodies, ourselves, and our environment, all that we
seek to interweave in a complex, life-sustaining web. (Tronto, cited in Puig de la Bellacasa,
2010: 164)
102 Journal of Sociology 51(1)
She focuses on caring as relations, and not as a moral position that can be used to
argue for one’s moral superiority; she labels it an ‘ethico-political commitment to
neglected things’ (2011: 100). This might include thinking and speaking with, as well
as dissenting from, but attempts to avoid speaking on behalf of (2012, see also discus-
sion below).
Also of relevance here, Mol (2008), building in part on Tronto’s work and in a way
sympathetic to Latour’s argument about the importance of assembling matters of con-
cern, has discussed a ‘logic of care’, as an alternative to a ‘logic of choice’ common in
health settings. Like Bellacasa, Mol emphasises the nature of care as a practice – an
interaction rather than a transaction – involving a ‘calm, persistent but forgiving effort to
improve the situation’ (Mol, 2008: 20). So for both Mol and Bellacasa, care is not a uni-
versalising, totalising ethical principle, rather it is about doing things with care, where
caring is different in different situations (see also Mol et al., 2010: 13). More specifically,
acting with an ethos of care is about ‘persistently tinkering in a world full of complex
ambivalence and shifting tensions’ (Mol et al., 2010: 14).
Barnes (2008) has also referred to an ethic of care in relation to deliberation. She calls
for deliberative processes in social policy contexts that are able to cope with ‘emotional
morality’, that is the affective and emotional dimensions that accompany moral reason-
ing and are associated with the emotional content of experiences, values and the conse-
quences of decisions. This resonates here: discussions of science and technology are
often thought of as ‘hard’, objective domains (matters of fact), but a caring approach to
biosciences and biotechnologies, we think, must also be capable of containing, support-
ing and valuing this emotional morality.
A normative sociology of bio-knowledge with care in a central role is one that sup-
ports the building of new knowledge about biosciences and biotechnologies, and their
embeddedness within society, in ways that try to make visible, and therefore changeable,
asymmetries in power and unacknowledged latent premises (including our own); it rec-
ognises that bio-knowledge, like other knowledges, is ‘world-making’ (Puig de la
Bellacasa, 2010, 2011). This sociology draws on critical insights from STS and sociol-
ogy but aims to stay away from corrosive critique, recognising that drawing out the dif-
ference between corrosive and useful critique is a central challenge; it creates spaces to
‘assemble’ ‘matters of concern’; and it practices care by gathering neglected things and
voices, not simply by stating good intentions. This sociology may be disruptive but is
also constructive. This reminds us that we must take responsibility for the things we
assemble (Latour, 2004), because, as Haraway (1991) argues, these can be hurtful in dif-
ferent ways (see also Marks, 2012; Van der Ploeg, 2001).
This article, then, contributes to a normative sociology of bio-knowledge by examin-
ing the dimensions (potential and actual) of care in a particular instance of public engage-
ment in the biosciences and biotechnologies. Specifically, we explore examples of,
opportunities for, and tensions with careful tinkering by organisers of public engagement
who aim to create spaces for a range of actors (including often-marginalised ones) to
move beyond clashes over matters of fact and towards assembling matters of concern.
We also examine the tensions for social scientists when they enter policy settings and try
to carefully assemble their matters of concern (e.g. the need for inclusive public discus-
sions about biosciences) with those of other actors. We highlight examples of care in
Marks and Russell 103
practice, in particular the ones that may open up difficult discussions and questions about
bio-knowledge.
(Webster, 2007: 461). We are talking here for instance about where moratoria on geneti-
cally modified crops may be instituted, or where regulatory frameworks for nanotechnol-
ogy may be set up. Policy making did not happen in STEP spaces, although policy actors
were invited in with other stakeholders.
Nowotny argues that there might be important policy-related rooms (i.e. not policy
rooms proper but rooms where discussions and decisions may influence policy), situated
‘below the upper floor’ (2007: 480). However, we like to think of the STEP spaces in a
less hierarchical way as occupying ‘side rooms’; connected to policy rooms, with access
to policy issues, and with some degree of policy legitimacy and potential impact. Indeed,
although on the margin, these ‘side rooms’ opened up a number of possibilities, in par-
ticular because they were not as constrained by institutional structures (Papadopoulos,
2011: 183–5). It was therefore possible to construct new spaces: new knowledge spaces
(Webster, 2007), where neglected things could be ‘assembled’ (Latour, 2004; Puig de la
Bellacasa, 2011). Overall, STEP was both less influential and less constrained than its
position in government might have suggested.
some extent by deliberative democracy theory, but is primarily a field of practice, built
on the design, practice and evaluation of community engagement interventions across
a range of decision-making domains. Practitioners are best known for creating safe
spaces where people can bring their intelligence, experience and creativity to a discus-
sion. What this field and these practitioners brought to the STEP side rooms was not
new furniture, in the sense of new policy instruments or rubrics, so much as new décor.
They created a new atmosphere, with their ice-breakers, post-it notes and world cafes,9
and even more importantly with their warmth, their appreciation and their commitment
to creating a safe space for good conversation. These practitioners brought care and an
invitation for participants to care. This was care as practice, as interaction, and as Mol
(2008) puts it, ‘calm, persistent but forgiving effort to improve the situation’. It was
care that accommodated tensions, created symmetry and allowed for transformation, at
least to some extent.
An example is a synthetic biology scoping workshop, which was held in conjunction
with a policy forum organised by the innovation department. Participants moved from
the theatrette, in which they had sat through the obligatory expert presentations (plus
‘other’ perspectives of an NGO representative and a lawyer), followed by a question
and answer session, into a workshop room set up like a café. They worked in groups,
moved about the room, wrote on paper tablecloths; they made statements, reflected on
them, grouped them, questioned them, and elaborated and voted on them. The atmos-
phere was very different from the preceding forum, and created space for alternative
perspectives (from STS scholars, NGOs, artists, lawyers) to have influence. The work-
shop resulted in an emergent understanding of synthetic biology development and its
contradictions and tensions. The central themes were visions of synthetic biology as
open and convergent and as socially responsible and responsive, and a dystopian vision
of life as a raw material.
Policy influence?
An independent evaluator who surveyed participants identified lack of policy influence
as the major weakness of STEP. This was certainly a reflection of STEP not having made
it into the policy room proper. But was this criticism based on realistic ambitions
(Hennen, 2012)? Multiple factors, actors and inputs influence policy. The governance of
new biosciences and biotechnologies is complex, involving at times new arrangements,
new assemblages, of actors, objects, ideas and perspectives. Perhaps STEP can provide
opportunities to assemble matters of concern. However, direct policy influence is often a
‘mirage’ (Wynne, 2007; see also Davies et al., 2009; Hennen, 2012), and not in fact the
intent of the STEP side rooms. Their influence is more likely to come from presenting
new perspectives and lenses to those who will later enter the policy rooms proper, creat-
ing opportunities for them to see things a little differently, including their own roles. The
STEP community included key stakeholders and experts who provide advice to policy
makers and their participation probably (hopefully) led to policy influence that was as
significant as any direct impacts of the engagement reports on policy.
For example, the synthetic biology workshop revealed a vision for this field as fol-
lowing a different path from previous biosciences and biotechnologies (especially
108 Journal of Sociology 51(1)
genetically modified food): open, responsible and responsive. The workshop clarified
this vision and highlighted the importance of public engagement. In the end, the picture
built up in this STEP workshop integrated a range of matters of concern, both apprehen-
sions and aspirations. This created a question and a vision for scientists about how to
move into the future, rather than how to reduce the impact of what they (sometimes
unquestioningly) do. To build on this vision, scientists, policy makers and social scien-
tists need to care in at least two ways; by considering those neglected things and people,
but also by being committed and responsible for their new knowledge; they need to
consider the part they play in constructing this new field.
Perhaps the value and the challenge of opening up the question of how a new field
constructs itself are highlighted by the attitudes of those who were not engaged. In the
government forum on synthetic biology, a prominent scientist in the area, who had not
attended any earlier workshops, explained why he refused to be involved in public
engagement exercises in a slide that simply read, ‘postmodernism’. Apparently it goes
without saying that postmodernism is a direction to be avoided by any rational scien-
tist. We can only hope that, had the anti-postmodernism scientist attended earlier STEP
workshops, shared matters of concerns with others, and heard their matters of concern,
his criticism may have been ‘moderated’ (Latour, 2004). Perhaps this scientist’s frus-
tration with postmodernism (which might be a frustration with corrosive critique)
could have been assembled with social scientists’ frustrations with scientists’ hubris
and unwillingness to think about the social context of their work; this might have cre-
ated an ongoing joint interest in respecting each other’s work and building socially
responsible bio-knowledge.
participatory politics, some limits are set by the institutional context. Marks’ failure (per-
haps) to voice a critique about some scientists’ determined focus on ‘educating’ ignorant
publics, illustrates reluctance to become the debunker, the Zeus reigning alone in the
desert. Instead, she felt compelled to ‘moderate’ her critique (Latour, 2004), lest she not
be invited back into the side room, let alone the policy room proper.
However, the STEP process did enable the ‘assembling’ (Latour, 2004; Puig de la
Bellacasa, 2011) of a range of ‘matters of concern’. Russell here can be seen as playing
the role of Latour’s new critic, the one who does not debunk what others hold dear, but
offers ‘arenas in which to gather’ (2004: 246). In these side rooms then, diverse human
and non-human actors were brought together (e.g. people concerned about asbestos-like
effects of nanomaterials on workers’ bodies or about overly burdensome and stifling
regulation, policy makers, interested publics, representations of synthetic biology, and
paper tablecloths on which possible utopian and dystopian futures were articulated); they
could then contribute to building new bio-knowledge, new world-making ways of think-
ing and doing.
We see evidence of doing with care here too. In Mol et al.’s words (2010: 14), Russell
and other participants were ‘persistently tinkering in a world full of complex ambiva-
lence and shifting tensions’. These tensions and ambivalences were expressed either
directly or through reports and summaries, they were put to diverse people, and they
encouraged some to think in different and sometimes uncomfortably new ways. They
drew attention to different material realities and concerns. Approaches to public engage-
ment that failed to open up stale controversies were adapted in subsequent iterations, to
shift roles in the side rooms so that some transformation was possible. Small steps were
taken.
STEP also sought to include ‘neglected’ voices and perspectives, and to tackle some
exclusions and power asymmetries. This meant, for instance, that lay members of the
public were asked to explore a variety of concerns in spaces where scientists or other
experts were not present, thereby avoiding shutting down public discussion and attempts
at asking broader ethical questions (cf. Felt et al., 2009). Similarly, social scientists,
while by no means powerless, were nonetheless given separate spaces where they could
be fed up with the apparent lack of take up by scientists of their critical messages; where
they could attempt to articulate these frustrations in a safe space, and get them passed on,
anonymously, to the multi-stakeholder workshop. This enabled some movement towards
what Puig de la Bellacasa (2011) calls ‘awareness of oppression’, whereby social scien-
tists, union representatives, green NGOs and scientists could speak for others (perhaps
including workers, future generations, junior scientists, cells or model organisms) who
were not there, and highlight some of the ‘neglected experiences that create oppositional
standpoints’ (Puig de la Bellacasa, 2011: 96).
There is an inherent tension in this approach, however. As feminists and others have
highlighted, speaking on behalf of others can be fraught (Haraway, 1991; Puig de la
Bellacasa, 2012), even seen as ‘usurpation’ (Puig de la Bellacasa, 2012: 209). Indeed,
some may not want to participate in this particular STEP side room, they might question
its fundamental location under NETS. It is after all a strategy of a government committed
to a vision of progress facilitated by ‘enabling technologies’. While it might still be help-
ful for those invited into the side rooms to express the concerns of others not
110 Journal of Sociology 51(1)
present – and do so in a caring, respectful way – it might also be important to push for
their inclusion. A more radical proposal would include different ways of articulating
concerns and raising issues that might not sit as comfortably with Latour’s ‘polite’
approach, or Webster’s serviceable STS, or even Burawoy’s public sociology. While this
was never the aim of STEP, there is a need for other spaces too, ones in different build-
ings, even in fresh air, which can more readily include radical voices and approaches
(Papadopoulos, 2011: 188–95; Welsh and Wynne, 2013).
So what of the roles of sociologists and STS scholars? We have talked about the
importance of sociological critique in driving the STEP process and in bringing alterna-
tive frames and creative tensions that open up issues for discussion, but can sociology
and STS scholars also provide the care and the safe space? Is it possible to be both prag-
matic and accommodating, and also radical-critical? Can these disparate roles really sit
with one actor, or one type of actor? We are unsure. Here, it seemed important for some-
one (or several people) to remain committed to STEP, to assemble, to continue tinkering,
to bring the ‘calm, persistent but forgiving effort to improve the situation’.
The creative tensions surrounding the assembling described above and the discomfort
that sometimes accompanies those tensions can be corrosive if they are not balanced with
positive and constructive experiences of engagement. If Zeus does not want to be alone,
s/he needs to create an oasis in the desert, a safe and fertile place, where travellers from
different places will want to gather, where conversation will flourish, where corrosive
criticism and scepticism do not dominate. To house these tensions and difficult conversa-
tions then, there is value in creating a positive, safe and caring environment in the STEP
side rooms.
It was hoped that STEP might become an ongoing initiative, a dynamic framework
that could be re-assembled, on which to pin some hopes of opening up more conversa-
tions about emerging bio-knowledge. As such, it could perhaps have provided a hub for
a range of activities and assemblages; it could have contributed to capacity building
among citizens and decision makers; and it could have experimented with a range of
methods, including social media, for bringing people together to contribute to decision-
making about both research and policy.10 However, it was not to be. NETS and the STEP
program ended in 2013; a side room that could be sacrificed to budget pressures without
harming the edifice, following a venerable tradition.11 So what is left? The STEP frame-
work was published under creative commons, which means that it can be used and modi-
fied. More importantly, the notion of a creative commons extends to the STEP community,
not just the piece of intellectual property that is the framework document. The frame-
work is something to hang things on, not just processes, principles and platforms, but
ideas, hopes, discomforts, aspirations and cares. All those involved in STEP are part of it
and take it with them. If they care.
Beyond STEP, there are lessons, for public engagement, for assembling matters of
concern, and for a normative sociology of bio-knowledge. One of these is an understand-
ing that there is creative tension between radical and pragmatic roles and approaches.
The two modes are not readily separable (Wynne 2007) and can work in concert to
improve engagement: however, they can be differently brought to the fore in different
places and by different actors. Another insight is that care, and the persistent and patient
tinkering that comes with it, can transform both the practice and experience of public
Marks and Russell 111
engagement, recognising that engagement is a situated and transient process and there-
fore must always be nurtured. Care can work to assemble people and perspectives, open
up normative issues and potentially build reflexivity in us as sociologists as well as in
those we bring together. As such, we believe that care has much to bring to a normative
sociology of bio-knowledge.
Funding
Dr Marks’ expenses (travel and accommodation) at the STEP meetings and workshops were cov-
ered by the Department of Industry, Innovation, Science, Research and Tertiary Education
(DIISRTE). Dr Russell was employed by DIISRTE throughout the STEP program.
Notes
1. For an introduction to STS, see for example Sismondo (2010).
2. We use the term public engagement to designate science/government-public interactions
which attempt to involve members of the public in two-way conversations, and that may or
may not have policy implications.
3. We take Wynne’s (2007: 496) point that the line between critical and pragmatic scholarship is
not easily drawn.
4. Contrasting stakeholders and publics is problematic, and these labels do not account for peo-
ple’s multiple subject positions, or for the constructed nature of what counts as having a
stake. The label ‘stakeholder’ was used in the STEP process because of its importance in the
language of this policy context, not its academic merits.
5. Both the STEP co-design process and ‘STEP into the Future’ were awarded core values
awards by the Australasian branch of the International Association for Public Participation.
The STEP framework was published under creative commons and is available online (www.
industry.gov.au/step). For further information, see Russell (2013).
6. A Liberal/National Coalition government was elected in 2013. Despite refunding some
science-in-society programs such as ‘Inspiring Australia’ it does not seem committed to
public engagement, except as an instrumental tool for public education and support for
science.
7. Drawing on the sociology of emotions, Brown and Michael (2002) have argued that scientists
and others present themselves as suffering (rather than as authoritative figures) in order to
project images of authenticity. These ‘performances of suffering’ are meant to show transpar-
ency and increase trust in science.
8. In ‘dotmocracy’, group support for recommendations is systematically and anonymously
recorded in writing to visually show areas of agreement.
9. Although such things may be familiar in public discussions elsewhere, they are still a novelty
in high-level policy discussions in Australia.
10. For example, Kaye and colleagues describe a range of Participant-Centric Initiatives to inform
medical research (Kaye et al., 2012).
11. One thinks of the Office of Technology Assessment and the Danish Board of Technology
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Author biographies
Nicola J. Marks is Senior Lecturer in Science and Technology Studies at the University of
Wollongong. Her research interests include sociology of science and medicine, reproductive tech-
nologies, controversial science and public engagement. She is currently chief investigator with her
colleagues Professor Vera Mackie and Associate Professor Sarah Ferber on an ARC Discovery
Project entitled ‘IVF and Assisted Reproductive Technologies: The Global Experience’.
A. Wendy Russell is director of Double Arrow Consulting, a Canberra business specialising in
deliberative engagement. She is an associate of the Centre for Deliberative Democracy and
Global Governance at the University of Canberra and a visiting fellow at the Centre for the
Public Awareness of Science at the Australian National University. She previously worked in
the National Enabling Technologies Strategy – Public Awareness and Community Engagement
program of the Commonwealth Department of Industry, Innovation, Science, Research and
Tertiary Education, where she managed the Science and Technology Engagement Pathways
(STEP) program. Before that, she was senior lecturer in the School of Biological Sciences at the
University of Wollongong. Her research interests include deliberative democracy, technology
assessment and transdisciplinarity.