j One of theQUESTION

primary objective TEXT of Industrial OPTION_a OPTION_b OPTION_c

1 realtions is to
According improving
Douglas the ________
McGregor,______ Economic Marketing Government
managemen
conditions of workers. government, conflict &
2 &___ are two states in continuum of t&
The emerging business scenario in India employees cooperation
3 Industrial
The Relations.
institution of _____ is being Dominance Fund government
Marketing
hasIndian
In boughtcontext,
in newthe ______1990's imperatives.
marked the Collective
4 decentralized
The purpose of &_______
being relaced by unitthe Cultural values
is tocountry
satisfy Machinary
liberalization journey of the from bargaining
5 bargaining.
social & psychological needs of Democracy Success Open
being
In 1991 closed
with economy
the to _____
declaration of new Political Participative Loss of
6 employees
economy. for association, sense of
economic poilcy, a series of industrial, interference management wages
public
7 belongingness & satisfaction of open economy trade reforms
fiscal
____ & _____
plays
involvement were
aninimportant
decision announced
role in any
making. by the realtions
8 Post independence significant steps Communication Dominance Funds
government.
organization to run erait smoothly.
9 were taken to protect
In Indian context, the 1990's the rights of the Unions
marked Organization Labour
______. liberalisatio
10 _______journey of the country from Democracy Success
government employees
The industrial relations explains
the the employees and n
11 beingterm 'Industrial
closed economy relations
to open aseconomy. and and
relationship
complex between___
interrelations and ___
among managers, management J. T.
12 Dale yoder management
Mohd affan ali government
workers
____ areand
the agencies of the government'
major stakeholders of Dunlop
13 was explained ____ Organization Employer
by Labour government agencies
industrial relations
The International
14 1915 1919 1920
[ILO] was established in the year____
15 Cordial industrial relations bring_____ failure disputes harmony
Globalisatio
16 ____has positive impact on HRD Liberalisation Privatization
The ____ are a very important variable in n
17 The government redifined the role of the employees employer government
industrial relations liberalisatio
18 public sector in the New Industry Policy globalisation trade union
n
19 of 1991 toRelation
Industrial achieve _____
is _____in nature simple dynamic complex
____ refers to any productive activities in
20 industry organisation trade union
which
A ____group of individuals
is a collective formed arebyengaged
the
21 organisation industry firm
workers
Industrial relations include ________ group and individual and individual
22
relationships
Good industrial relation improve the collective collective and group
23 Working environment should be management employer employees
morale of the ______. ____
24 conducive and ___ for the employees to positive energetic negative
Industrial
perform well. disputes can be reduced by
25 social political cordial
industrial
____relationship
The industrial relations
between employer and industrial
26 industrial relation managemen
employers
employee is called as ____ labor- dispute
employee
27 Industrial relation are also
Cordial industrial relations leads to called as____ t
managemen
management
employees and management
employees and
28 development of a sound system of t and
Cordial industrial
communication relations
between ____discourages employer IR managemen
employees
29 As perispractices
definition ofthe
industrial dispute management unions
unfair
____ seen as aonkey part of ____.
component of act t and unions
30 ______ "the process by which people and HRM HAM RHM
business strategy.
According to John. t. dunlop "industrial
31 their organizations interact at the place of Act 1943 Act 1948 Act 1953
societies necessarily
work to establish the create
terms industrial
and
32 workers management government
relations
__________ defined as
prominently
conditions of employment. the complex
known of as trade employer employee government
33 interrelation among _________.
unions.
_______ plays a balancing role as a organization organization organization
34 workers employer government
custodian
Trade unionsof the nation.
factor includes leadership, finance only finance leadership
35 The bombay government established the
____________. activities activities activities
36 Bombay
The _____ industrial
century relations
saw a lotsAct of in the in 1938
strikes 1929 1919
37 year _______.
Indian factories, especially in the year 20th 19th
National 21st
National
1928-29 New commission
38 NCLestablishment
The stands for _________.
of the Indian labour for labour commission commands
39 conference
The took place
establishment of the in international
the 1948 for
1947 labour for
1956 labour
40 year________.
labour organization took place Essential Easy
The government of India had toin the 1948 1947 1956
year ________. Essential services services services
41 established
Some _______
Industries act in 1981 to deal
are reducing maintenance act. management managemen
domestic
42 with the existent
employment situation.
to great extent to cope with domestic foreign
IR act. t act.foreign
and
43 the is______
a function of three variables -
competition. retailors Society Customers
_________,trade
The national emergency unions was and workers.
finally
44 Industrial 1977 1978 1976
replaced inrelations
the yearinclude
______.all sorts of formal and
45 relationship at ________ level in the formal informal organization
Industrial
The labour relations
Unions and
is _______
more focused are on individual personnel informal
46 organization. managemen
almost synonymous
improvement of wage terms.
rather than overall management management
47 The end of ______ employees employers ttrade unions
improvement in themarked
lifestyleconsiderable
of
48 changes
________. in the industrial relations in world war III world war II world War I
Demerits
India of bad industrial relations is Political Inflation
49 Bad losses
_____. interference rate
 ________means encirclement of the Effective Unfair
Which of the following is not a/an
50 mental interia
managers of both him to Mutual trust
on the prtintimdate communicatio personal
essential oftogood criminally
industrial relations?
51 management
accept the and
demands _________
of
its essential to provide training on the workers . workers nmanager policies
employers
52 ________skills as there are strikes ghero lockouts
53 Discipline system should
required while dealing with problems of be ______in naturegressive inward
Joint looking progressive
54 employees
_________means putting aside workmen speaking discipline
Management counselling
joint
55 temporally
the greatershould
Managers .
the uniformity
limit their _______will joint management Communicatio Lockout
Layoff Strike manageme
56 JMC
be thestands
effectives
______involvement for ________
of disciplinary
in the
_________officiers are appointed by the disciplinary commision n nt councils
57 procedure. by notice given in the
sessions
government lower middle higher
58 official
A______ gazette
A grivencemay is aalso__________submitted
be constitued with by mental environmental social
59 an employee orofby
represntatives a groupand
workers of employees. counciliation intervention independent
60 a few employees of different types
management question problem suggestion
61 Lack of quick redressal of ________of works committee decision commitGrivance com
62 workers
A grivenece by the management
procedure is an orders effective leadership grievance attitudes
Total of
63 ___________process
______________phase involes single step multi step three step
quantity
64 compostion of a negotiations
in the larger and bigger organization team prepare
Time Quality prepare
Total quality political
managemen
65 TQM stands os
_______-participation
A grievence fora____________
sign of ofthe management management t
66 each workers is not possiblejob and
employees_________with direct indirect collection
67 its nature contect discontent settlement
68 the submitted
The
the _______should awardbeshall
effective discipline promote
should be
be published indiscipline discipline discipline
69 ___________
by government within promot taking the promoplanned
70 there should strike
_________days
A________ be no fromlock-out
is or of
strike
theunofficials
an date with discussion
itsstrike notice struggle
71 receipt
i.e. a strike
Going on mass not permitted
causal leave under a 60 15 30
72 by
the the
common
under union
humanunderstanding
disciplinary resources
decisionapproachs
should be,the wildcart super wilddog
73 amounts to a
employees is considred
__________enought __________ be acceptable to lockout retrechment strike
74 as _____to the organization
employee liablity an assest important
75 simple hard obvious
76 The Trade Union is a _______ of Association Organisation Welfare
77 workers formed
Traditionally Tradeto promote
Union role theirhas
interest
been Executive Rewards program
Protect
78 through
to ______ collective
job and action.
real
Economic security of an ______ is earnings secure Worker Employee Employer
79 bettermost
The conditions
determined not only
important in employment
by the
year in level of
the history of INTUC ITUC HHS
80 contexts.
wages
Indian and
Trade duration
Union of his
movement
In Trade Union ACT, the only ______ Supremeemployment.
is 1920 State Central
81 whenwhich
law
The ______
narrowest isintermed.
regulates the working
membeship of union Employee
is the Craft union Trade union
82 thar does
Establishment not
______ which of have any
represent provision
______only for
certified
in 1919 helped in INC UN ILO
83 recognition.
given
the
______ofcraft.
Trade
like all union
otherinbargaining
the country. is a National level Collective Plant level
84 process
Two of mutual
groups benefits and
i.e. Employers andadvantage industry bargaining bargaining
Recognition Negotiation bargaining
Discussion
85 of the
Employees
The parties.
very ideaareofpart of process
collective with the Workmen
bargaining Employer Trade union
86 objective
The studyof
presupposes reacting
conductd onEFI
the collective
by agreement
organisation
classified the One Five Three
87 known
of the as ______.
______.
collective bargaining contracts in
Collective Bargaining in India grew up Craft Union India in Trade Union MNC
88 ______
on
The par category.
with
Recognition the growth
of Trade at ______.
Union for the Fixed Voluntary Statutory
89 purpose of bargaining has continued to
______ in Indian Trade Union movement Inside leadership Collective Recognition
90 be ______.
has
______alsob in been
Indiaagrew contributionary
on par with factor.
the Collective bargaining
National level Enterprise
91 growth
The era of Tradeindustrial
before Union. revolution was bargaining Employees industry
Employers or plant
Both a and
92 highlyare
There imbalanced far as the
as many as ______central trade 10 bargaining
20 blevel
7
93 bargaining
union
In India thepowers
organinzation
structure ofinof
______
the
trade was
country.
union Two Five bargaining
Four
94 concerned.
consists
Multiplicity of______levels.
of trade unions create Employeer and Tradfe union Trade union
95 problems
The ______of for ______
trade unions for the Employee
Recognition and
Working and
Registeratio
96 purpose of barganing
Collective bargainig is_______. has continued to be organization
Collective process Process nemployer
Barganing
97 voluntary.
The Indian workforce consists of workers 10 million 250 million process
430 million
98 growing up anually
The nature of ______ significantly Leadership Operation Revolution
99 influences bargaining
Collective the union managementis method of Workers Employers Trade
100 relation.
partnershiporgainization
Voluntary of ______ inof management.
workers Students union Political party unions
MNC
formed to promote and protect their
interest is ______.
 101 ILO was eastblished in ______. 1990 1920 1919
102 _______is the most important year in the 1919 1920 1922
103 histroyare
There of over
Indian trade union movement
_______trade unions in a 10000 9000 3000
104 country.
________ like all other barganing is a Collective Plant level National
105 process for
Effective mutual benefit
collective bargainingand advantage
will bring barganing
Co-operation bargainig
Control level
Collection
106 of the
about parties
______ between labour
Section ______ covers the definition of 25(B) and 25 industry
25(A)
107 management.
continuous
How much service.
compensation does the Equivalent to 15 6 months barganing
Equivalent
108 workman
No persondeserve
employed at the
in atime
publicof utility days average pay.
14 days 6 weeks to 30 days
7 days
109 retrenchment?
service
Which shall godeals
section on strike
with in thebreach of
prohibitions 25(M) 25(N) average
25(f) pay
110 contract
of lay-offs?
The ______ within can______
make roles of giving
for the such a Central State authority Appropriate
111 notice.
distribution
In which year of did
protected
Factories workman
Act came among government
23rd Sept, 1948 1st April, 1949 government
4th April,
112 various
into force?
Section trade
2(K) underunions.the Act defines? Factory Manufacturing 1949
Worker
113 Which of the following disease is not Anthrah process
Astbesosis Phosporous
114 mentioned
Section 2(g)inunder the Section
the Act89defines?
of Factories Factory Power Worker
115 Act?
How many hours in a week can an adult 9 hours 56 hours 34 hours
116 work asSection
Which per Factories
of the Act Act?deals with the Section 8 Section 7 Section 9
117 registration
How of the Trade
many members Union?
should sign the 5 members & the 10 members & 20 members
118 noticemany
How of dissolution?
members consent is required 1/4th secretary of total
of the trade the secretary
3/4th of the & theof the
Half
119 to change
The Tradethe Unionname Actofcame
the registered
into union
trade members
1st June, 1927 of trade
total union
1926 secretary
members
1st May, totalJune, of
1st
120 unions?of any
operation
Notice fromchange
______. in address of the 16 20 trade
23 union
members
1926
121 head office
Section 2 ofshall be given
Payment within Act,
of Wages ______ Industrial Wages Workman
122 days.
1936 defines ______.
Section 2(g) of the Act defines? establishment
Subsistence Standing Workman
123 What is the Wage(%) that an employee Allowance 0.5 Orders
0.75 0.25
124 get during
Which the subsistence
Sections of the codeperiod in case 345 & 346
of Criminal 322 & 323 350 & 351
125 of delay
Procedure
As in take
the competition
per sub-section care3of ofthe of 5 of
power
Section the 30 days 7 days 15 days
126 disciplinary
certifying
standing
The role of order procedings?
officer
the shalland appellate
comeisinto
judiciary authority.
veryoperation Citizens Workers Judges
127 on the____or
Any expiry
significant of ___days
inmore
providing
membera from
Social the
of Justicedateto 6
a Trade 8 7
128 on
the
The which
Union______. authenticated
may be subscribing
foundation copies
of Industrial their are
peace sent.
names
is theto Political Economy Wages
129 the
Key rules
to of
progressthe Trade
of Union
every
______ with the existing economic may
______. apply Satisfaction Jealousy Dissatifacti
130 for
Everyregistration
conditions______ is the ofroot
the cause
problem Trade Union.
of
concerning Industrial
about Legal Political on
Social
131 disputes.
labour
The Labourare industrial
Court shall jusisprudence.
have all the Civil court High Court Supreme
132 powers as
______ are vested
means to a ______.
prescribed by regulations Office bearers Prescribed Court
Executive
133 madeAct
The under
imposesthis Act.
various ______ Monetary registrar
Employment Hardship
134 penalties
The for violation
Indusrtial DisputesofAct, it's provision.
1947 was 1971 1979 1982
135 amended
For by Industrial
Industrial DisputesDisputes
Settlement, a Session Court High Court Civil Court
(Amendment).
Court
The term
_____ of Enquiry
_____
_____ has
_____
creates the same
refers of
a series power
to social
all typesas
vested
Unit Number
of
One of in
thea primary
relationships
relationships ______. Questions
between
which all the
objectives
regulate ofparties
the relations Industrial A B
Collective C
Political
I concerned
industrial
and
In theworking
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relations industry.
together is improving
of industrial onlythe the
of notrelations, Relations Bargaining relations
managemen
I _____
workmen
According condition
and
to of workers.
management
Douglas
_____ plays an important role with but
McGregor, also_____
aof Economic Marketing Government
Open
t,
I community
and _____
view t further and
arethe industry.
twowelfare
states in the of all Industrial
interest government,life Trade Reforms
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government
I continuum
sections of oftheindustrial relations.
society including employees Cooperation Industrial
I employers
The
In
Thetheemerging
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Indian
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of _____
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_____
_____1990s is is India Marketing
inbeing
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I has brought
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replaced
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the country
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term policy, &
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a series of
of Industrial,
relations refers to Democracy
political Success
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loss of
government
I involvement
fiscal
the and _____
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_____ were
between _____ & _____ interference
announced Management and
Trade
management wages
Public
I by the Government.
or among employees
Organisations & theirthe
which ignore organization Open Economyand
Management Reforms
and relations
employees
I that arise outofofindustrial
importance employment”. relations face employees government production
I high cost of _____.
Demerits bad industrial relations is Cultural
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I _____.plays an important role in any
_____ interference bad losses rate
I organization to run it smoothly. Communication Dominance Funds
 _____ _____ means “any dispute or
Trade
difference union Act came
between into existence
employers and in
I the year _____.
Economic
employers Factors
or between include the following
employers and 1926 1951
Automation of 1948of
loss
Organizatio
I _____.
The trade unions
workmen, or between workmen and have a crucial role in Cost of living work
Social wages
nal relations
I maintaining
Post
workmen, independence smooth
which is era_____.
significant
connected withstepsthe Public relations relations
I were taken
In the Indian or
employment to protect
context the rights
the 1990s marked
non-employment of _____.
or the Unions organization labour
liberalizati
I the _____
terms
The journey
of employment
causes of industrialof the country.
anddisputes
conditions can of be Democracy Success
organization, on
Industrial
Economic,
II employment of any person”.
broadly classified into two categories i.e. Employee, Agreement amendment
Economic Dispute
Non-
II _____ is and the_____.
most important
means a physical blockade form of employer Disputes Economic
II industrial disputes.
Secondary
managers Strikes
by are also aimed
encirclement knownatas knowledge Cultural
Economic Strike
Sympathy
II _____
preventing
To prevent
_____ _____. the
refersIndustrialegress
to the process and
Disputes,ingress
by which from
two ways organization Disputes Strikes
II andJoint
of to a Disputes
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representativesparticular
Consultation ofare office
are or
also
workers place.
called
adopted
and asthat
_____
employers Gherao
are Economic Retrenchment
slow down strike
sit down
II _____.
Joint Management Council
are brought together before a third party and _____ Disputes strike strike
disagreeme
II _____.
with
The a view tolegal
ultimate persuading
remedy them for the to arrive Works Committee Dispute nt
amendment
II at
_____an
settlementagreement.
_____ of an unresolved
strikes are conducteddispute by is its Concilliation Agreement
II referenceortoemployees
workers _____ by the withoutgovernment.
the layoff Adjudication Lockout
II authority
Industrial
_____ is theand consent
disputes
weapon of
actavailableunions.
came into to the Grievance Wild Cat Arbitrator
II existence
employer
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_____ disputes in
to athe
is year out
shut-down
method
arise _____.
theof place
designed toofrequest
application work or 1945 1929 1948
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workers
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to withdraw existing
process to inresume
whichwork.
co-operation
agreements to the
the or Lockout layoff nt
II _____.
contracts between the
conflicting parties agree to refer their employees and the Employee organization employer
knowledge
II management.
dispute
When to a neutral
workers of one thirdunitparty known as
or industry go Grievance interest
II _____.
_____ means reconciliation
on strike in sympathy with workers of of Employer Arbitrator Officer
amendment
II differences
another
An
Unlike employee
the between
unitstrikes,
ortoindustry persons.
belockout who
retrenched is are is already
required
declared by Conciliation Agreement
slow down sit down
II on
to be
the strike,
givenout
_____ it is
_____called
of the a
months _____.
consequencesnotice before of General strike strike strike
II his retrenchment.
clashes between management and the Four six three
government
II workers.
_____ is employee learning that Management employer
disagreement
II Permanentself-control,
promotes layoff is called _____. and
dedication, Dispute dismissal
Positive
II orderlynegative
Under
_____ conduct.
_____ discipline
involves _____ofare
creation an used Discipline Indiscipline
Positive Discipline
II Punishment
to force
atmosphere
_____ the
barriers is used
workers
in the to
to prevent
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absence of humane _____.
rules and
whereby Indiscipline Discipline Discipline
II regulations.
employees
approach
A _____ _____ onwillingly part conform
the _____ a set to
ofissuperiors ofthe result in Penalties
rules technological economic
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II established
frustrationthe
outlining rules
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indiscipline among
responsibilities the
of or proper Indiscipline Discipline
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II workers. for an individual, party or
practices Positive attitude Enquiry
disciplinary ation of
Code
II organization.
_____ _____ are a critical tool for Indiscipline
Legal Proceeding approach
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II management
_____ to succeed.
of subordinate also results in Procedures Meeting
technologic
II indiscipline.
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_____ is a procedure an enquiry, the principle
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_____ assistshasthe been violated. of
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_____ may to
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_____ symbolisesproceduresthe arepolicy
a _____ of thefor Meeting Proceeding Effective
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In
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termthe _____ to build
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problemmeans up
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an industrial
industrial positive tool tool
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disputes
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or was
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debated
_____ by
whether _____basis.
the Indian
is an or
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important
not Conference
& whether validheld
elremaiement or not, in a_____.
of sound out of 1957
arising 1967
Grievance 1948
Demotivatio
II industrialconnected
anything relations machinery.
with the company Inner realization Procedure n
Inner
II that an _____
Grievances
Under employee are_____ thinks.
symptoms _____ofthe _____ in
aggrieved Attitude grievance realization
Joint
II enterprise.
Before
India,dealing
employee
In is freewith
settlement thegrievances
to meet
of grievances,
the top didtheir not Demotivation conflicts Attitude
grievance
II causes
executives
If must
the chief
receive of bethe_____.
executive
adequate organization
also fails
attention in the and industrial
get his open
to redress doorpeace diagnosed political
II grievances
the grievance,
legislative redressed.
then such
framework tillathegrievance
enactment is procedure
voluntary Society parties
II referred
of Industrialto _____ _____. (Standing
Employment arbitration Verbal Expressed
II Orders) Act _____. 1946 1964 1954
 The _____ _____ Procedure specifies the
details of all the steps that are to be model
II followed&while
Prompt effective redressing
handling grievances.
of industrial peace Attitude
Inner grievance
industrial
II grievances
_____ is
grievances the key
is a to _____
genuine
is any real or imagined feeling of _____.
one which Demotivation realization
works peace
Conflicts
II must be removed
personal injustice by which the management.
an employee has Joint grievance committee
Demotivation Rational
with peers
II concerning his employment
It is comparatively easier to identify relationship. Grievance Attitude
Expressed
and
II _____ grievances.
Grievances resulting from management Poor Implied Verbal
relations with Unrealistic colleagues
II policies include _____
The _____ must show its anxiety to seniors targets political
II remove
Open-door
The the policy
If thedepartmental
Factories
departmental grievances is
Act head that
provides of theforworkers.
_____
discusses
representative fails to Management
level
the Society parties level
middle
top
II executives
problem
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provide awith feel
solution, bypassed.
of_____
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the committees
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aggrieved find a Top level senior level
works committee
II solution.
factory wherein _____
employee can take his grievance to head or more workers Joint grievance committee
II arethe
of
The ordinarily
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Committee to giveitshis 300 100 500
II decision
recommendations
The management
_____
Workers’ within
_____ _____
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or workers’
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ve
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_____ review thatmanagement
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literature
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Extra Wages making
industrial
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will enable
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reveals “theirs”.
process in which employees through their to
that win
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_____ _____ Rewards
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II _____.
first
elected advocated the idea three
leaders participate on schools
equal basis of Bargaining Cooperation
II thought
with have
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_____ consists
A Quality emerged. in
Circle isofaequal negotiating
unique number
concept labour
of Political
Collective Elton May Executive
Extra
II agreements.
representatives
which
Under_____ provides of
_____,forboth theemployees
voluntaryworkers are & Bargaining
Quality Rewards Wages
II workers.
participation
encouraged
_____ functions by
to give the workers
aretheir in
suggestions
primarily the
concerned to Works Committee
Improvement, Wage related Political
Collective
II direction
the
Themanagement
with planning,
essential of _____ on_____
various
organizing,
feature of _____&motivating
_____.
is that & Self-development Top Managerial Bargaining
Suggestion
II administrative
controlling
management
The Industrial matters.
in&contrast
workers
Disputes withareoperative
Act not
provides that Self-control management
Managerial Schemes
Joint
II work.
visualized
In
Joint
in India,
every as
there
consultation twois
establishment a distinct
statutory
scheme groups
provision
was started
in which but
100 orinas
for Top management workers Executive
managemen
II active
the _____
The
more members
establishment
_____
workers with
areare with
theof equal
works
formation
relatively
employed voting
committee
orofhave
autonomous rights.
Whitleybeen Self control management tjoint
councils
II under
Councils
units
employed oftheaboutIndustrial
ononthe Disputes
10recommendations
anyone workers,day inusually
theAct, _____.
of the
led
preceding by 1945 1929 1947
managemen
II aWhitley
supervisor
_____
If Committee.
months,
the grievance or athe senior-worker
employeris shall
committee not&able set upto Japan France
works tUSA
councils
II aorganized
time
Under bound
redresssuggestion as work
grievance
the grievance, units.
scheme, redressal
therethe is aworkers
provision Quality circles committee
II procedure.
for
are arbitration
encouragedortoappeal give their to the _____ of Six
suggestions Three
Chief Twelve
top
Participati
II the
to the
For organization.
management
successful on variousit _____
participation, is Arbitrator Executive Executive
on
II matters.
necessary
In suggestion thatscheme
employees _____ areare sufficiently
also Administrative
Welfare Wage related
programs Cultural Political
programs
II informed
given to
Trade union
Traditionally, about
those who
istrade_____.
a _____ make
unions ofconstructive
workers
role has been programs Extra
II suggestions.
formed
to _____to_____ protect&and realpromote
earnings,their secure Bonus Rewards Wages
III interests
better_____
_____
The through
conditions
_____ _____ collective
inofemployment
is something an employee action.
which the is HR Association Marketing
Trade
III contexts.
employer
determinedbynot himself
only by may levelnotof able to& Students union
bewages protect jobs
Steady Union
III guarantee
duration
The
_____ most _____
narrowest tohisthe
ofimportant
_____
in workers.
employment,
year
_____
membership in thebut
the the byof preferential shop Employment
also
history
isonly union shop
economic
III management’s
Indian
Centralare
_____
There Trade
Law,
_____ overwhich personnel
Union movement
_____regulates policies.
represents
trade unions theis
only in the Marketing
1920 Finance security
III when theincluding
working
members
country, of_____
the unions
certified wasin formed.
a does
givennot
unregistered craft haveor any UTUC
unions MNC AITUC
The Trade
III provision
trade,
and suchthan
more for recognition
as pipe of trade
fitting, carpentry,
70 federations and and union. Marketing Finance Union Act
preferential
III clerical_____
confederations
Sound work. position registered is an under
essentialthe Trade Craft Union union shop shop
III Unions
ingredient
_____ Act,
union
the only1926.
forwas the effective
organized
Central Law, functioning
inwhich
1947 with of 9000 10000 8000
III trade unions,
active
regulates support & encouragement
the working of the unions from does Marketing Finance HR
III Congress
not
The have
Indian leaders.
any provisionconsists
workforce of 430 of ILO
for recognition INTUC of
Payment AITUC
Factories
III trade
million union.
_____ Believe
Where workers,
management growing
in destruction _____
and unionofagree existing that Trade Union Act Wages Actor
Reformist Act
III annually.
social/economic
the
Theunion
_____ is awould
expelled voluntary
unions order
haveformed and responsibility
sole creation
organisation the Congress 1%
ofof a Revolutionary 60%
Welfare 2%
Uplift
III new
and
workers
of
_____ one.
authority
Industrial formed
_____ for the
is atoprocess recruitment
protectinand
Organizations (),
whichwhich of theby Unions Unions Unions
III workers
promote
_____ had
representatives is
theircalled ofas
interests
assured athe_____ through
success
labour collective Closed shop
of
organization open shop union shop
III action.
industrial
Establishment
The
& theIndian unionism of _____
workforce
representatives byof organizing
in
consists1919ofhelped
a business the
_____ Trade Union Students union MNC
III steel
the
million andworkers,
formation
organization automobileof trade
meet growing industries.
unions
& attempt 2%to in the
annually.
negotiate 2002 1990 1941
Industry-
III country.
aThe Indianorlabor
contract marketswhich
agreement, consist of three
specifies ILO WHO UN
Cum
III sectors
the nature of employee-employer-union Enterprise 100 50
or Plant- Collective 430
Regional
III relationship. Level Bargaining bargaining Bargaining
 Two groups i.e. _____ & _____ are part Collective
of the process with the objective of Bipartite process,
reaching
The very
_____ an
_____ agreement
idea_____ of collective known
Bargaining as
bargaining
is agreements, employers, Bargaining
III settlement.
presupposes
A study conducted
common in corethe collective
by _____
industries as banks, Bipartite settlement employees
organization
classified
such process
III of
the the _____.
collective bargaining
coal, steel, ports and docks, and oil where contracts in Recognition
collective registeration
collective workmen
National
III India
the in
central three categories
government
Another relevant factor that would add to plays a major role negotiation settlement EFI
level
III as
_____
or the
Collective employer.
_____
diminish bargaining
theinstrength
the Indian in ofIndiathe grew
trade union
trade on political social
Bipartite industry
Bipartite
Enterprise
III par
_____ with
movement the
_____ hasgrowth
also
like
union movement is the absence or all of
been _____
other a _____.
contributing
bargaining is a Trade
Outside unionism
Industry-Cum agreements settlement
Collective
or Plant-
III factor.
process leadership Group process process
_____ isfor
presence mutual
aofnegotiation
_____ amongst benefitabout &different
advantage Regional
working Collective Level
III of
trade
_____the
conditions parties.
unions
are in
drawn
is common the up
& termsinofcore industry
in voluntary or
industries such
employment Bargaining Bargaining Bargaining
Industry-
III establishment.
negotiations
as
_____banks, is coal,
peculiarbetween
steel,
between an employer, a group of to the
ports
industriesemployer
and docks,
where and and
the collective
Bipartite
National-level rivalry
Bipartite inside
Bipartite
Cum
Industry-
III the
oil trade
where
private sector
employers union.
the central
or onedominates, government
or moresuch plays a agreements
Industry
as cotton, National-level
employers’ settlement
Collective negotiations
Regional
Cum
Industry-
III majortextiles,
jute,
_____ role
organization ason
practices theone employer.
engineering,
differ hand from & tea plantation,
case
one to more
or Bargaining
Industry
case National-level Bargaining
Collective Bargaining
Regional
Cum
Industry-
III ports
because and docks.
there is no uniform
representative workers’ organizations on National-level collective Bargaining
Industry Bargaining
Collective Bargaining
Regional
Cum
III bargaining
the
Anotherother,definingprocedure.
with a view
feature to reaching
of collective Bargaining
Industry Bargaining
Collective Bargaining
Regional
III agreement.
bargaining
This delicate is process
that not of only is it a process,
collective Bargaining Bargaining
Group Bargaining
Collective
III it is a _____.
bargaining can thrive only in a particular process process process
technologic
III favourable
very idea
The _____ _____ of _____
of trade climate.
unions presupposes
for the the collective political social
collective al
collective
III collective
purpose
_____ oforganization
bargaining
leadership in thehas of the workmen.
trade to bargaining
continued
Indian negotiation settlement
III be voluntary.
union
The movement
role of management has alsoand been a unions Recognition
trade registeration working
III contributing
in _____ of factor.
industrial
_____ _____ _____ adopted strike or disputes is highly outside inside government
developmen
IV important
The
lockout roleban
_____ ofand the dynamic
_____
jurisprudence
policy is very
to maintain in India significant
peace in public
is value Settlement t
IV in providing
oriented
industry with
According and social
seeks
quasi
to the justice
to attain
democratic
Industrial to a the
very workers.
just
measures
Disputes Act technological judiciary political
IV and
which
_____
Every social
assured
_____
award order. workers
shall
of _____, consist association
shall of within
one person a non workers employees Government
in industrial trade unions
Central
IV –Theessential
onlyCentral
period whoof 30 matters.
shall days be from
Government appointed themay, byby
date the
of its State Government of India government
labour
IV appropriate
receipt by theGovernment.
appropriate
notification in the Official Gazette, Government, High Court Supreme Court court
labour
IV be
_____
In published
order_____
constitute toone by
be were if
or more
qualifiedin the
created official
as afor
_____ Gazette.
the first
_____
_____ Supreme
Industrial
_____ National Court Civil Court court
Central
IV time
_____
of a by the
for
National theIndustrial
adjudication
Tribunal,
For the purpose of understanding the Disputes
a of
person Act.1947.
industrial
must be Tribunals
Industrial MLA
State government
IV disputes
or must
rolehave
functions
The been
ofofmanagement
the a Judge
Labour Court,
and of _____
a itHigh
is Tribunals Government workers
politicians MLA
IV Court
necessary
_____
The to refer
in settlement
_____ to the
is a peaceof&industrial matters
welfare disputeswithin Presiding Officer government employees
Supreme
IV thevery
is jurisdiction
legislation important
desired ofandthe _____. concept
dynamic
in achieving Labour Court
social as management High Court Court
politicians
IV specially
well asstates
_____ in
economic India
that an justice
orderwhich of theis the aim representatives trade unions
Industrial government
IV of industrial
Industrial
Every _____
appropriate jurisprudence.
jurisprudence
problem concerning
government covers
appointing almost anyall Factories Act
about disputes Act IPC
nationalism,
IV the
person
_____ aspects
labour states
are
as the attached
industrial
Presiding
that where with
person _____
Officer comes
an individual of aunder industrialization patriotism urbanization
IV the
Labourindustrial
dispute
According Court,
has been
to jurisprudence.
cannot
[Sec referred
10 (1) be called
to a matters
(c)] in
Labour legal political social
IV question
Court for in
specified in any manner
adjudication,
_____ _____, it isdispute
bound not to hold Sec.9 Sec.1 Sec.10
IV its proceedings
effecting
A National more expeditiously.
than
Tribunal 100
shallworkers
consist can of one be Sec.15 Sec.9
Second Sec.20
Third
IV referredonly
person to labour court.
to be appointed by the First Schedule
Central Schedule Schedule
State
IV _____.
The Labour Court shall have all the government Tribunal Government
Supreme
IV powers
Government
The
Any as are
Appropriate
_____ orofvested
India
more to a _____.
adopted
Government
members _____
shall
of a Trade strikeCivil Court
and lockout High Court Court
IV policy
appoint
Union
A Trade to
may, maintain
aUnion
person peace
to benot
by subscribing
shall in
thebe_____industry.
their
entitled of Trade
names to ban development insurance
appropriate
IV Unions
to the rules
registration for eachof
undertheState.
Trade
this Act, Union unless may the Registrar Office bearers government
IV apply
_____
All
Any for registration
is constituted
communications
registered Tradein &of the Trade
accordance
notices
Union may, Union.
with seven
to awith two eighteen
Office
IV the
Every provisions
registered Trade
registered
the consent
When of this
Union
Trade
of not less
a registered Trade Act.may
Union
than Union be addressed
shall
_____ be
is _____ a body corporate executive
registered bearers
IV to person
of its
the_____
_____
dissolved,
A _____
total _____.
bybethe
number
notice
shall of name
of
the under
itsdissolution
disqualified members forwhich & it executive
being office
body Registrar
IV is registered.
subject
signed by
chosen to the
as,_____ provisions
& for being,_____ a&member of _____,
by the _____ of the executive corporate Registrar
two
seventhirds,
IV change
shall,
executive
A its or
within
certificate name.
fourteen
any otherdays
of registration ofofthe
office-bearer a Trade onemembers,
of a six thirds, Sec 22 five
two, members,
Sec 23 Sec 25
members,
IV dissolution,
registered be
Trade sent
Union to
Union may be withdrawn or cancelled by theif Registrar.
he has not secretary secretary secretary
IV attained
the
Every the age
Registrar
registered notof _____
before
Trade years.
giving
Union atleast
shall be a three eighteen two
IV _____
_____ _____months
means in bynotice
thethethe
body,casein
name writing.
byofunder
whatever
a Trade which it seven two
appropriate three
body
IV is registered.
name
Union, called,
includes to which
any member the managementof the of Office bearers government
appropriate corporate
IV the affairs of a Trade Union
executive thereof, but does not include an is entrusted. Office bearers government
appropriate registrar
IV auditor.means prescribed by regulations Office bearers
_____ government
prescribed registrar
IV made under this Act. Office bearers registrar executive
 _____ _____ means any dispute between
employers
_____ _____ andmeans workmen or between
any combination,
workmen and workmen,
whether temporary or permanent, or between formed
_____
employers _____ and means
employers
primarily for the purpose of regulating that office
which ofisa
Trade
concerned
the Union
relations with which
between is workmen
registered&or
the employment under
non- appropriate
IV this Act
employment,
_____ as
_____ the or head
_____ the
employers or between workmen andin
means all office
means
terms
persons thereof.
ofa Trade
employment
employed Office bearers
registered Office government
registered registrar of
registrar
IV Union
or the registered
conditions
trade or industry
workmen, or between under
of labour,
whether this Act.
of any
or not inand
employers the bearers trade union
registered union
trade
IV person. of or
employment
employers,
Payment aof for theimposing
subscriptionemployer by with
restrictive
members whom of Office bearers trade union
prescribed dispute
IV the trade
conditions dispute
Trade Union on thewhich arises.
conduct shallof beanynot tradelessor Office bearers registrar workmen
IV business.
than
This _____
_____ Actof is _____
theapplicable per to
Act requires month
every per
all such “industrial Office bearers trade union Sec
twenty-five registrar
fifty-five
3,
IV member.
The _____
establishment”
”, when
industrial used & in the (as
establishmentsthe_____
Act, of
defined theto Act
tounder
are whichbe the the Act) twenty-five
also employer, paise rupees
Title, rupees
standing
IV reflect
where
The
Act
_____ term
understood thetrade
_____
becomes
_____ object_____
union
toapplicable,
have
refer &to purpose
ormeans
the themore
same
within
rules of the
aworkmen
trade
meanings
& Act.
union
a period as management Preamble orders
three
IV which
are
of employed.
is, for
6assigned
months
Provisions
regulations the
to
offrom
should the time
them being,
be under
such date_____
made
employer, registered
of
in the _____
relating two hundred
to industrial one hundred
Trade Union hundred
IV under the
respectively
applicability,
_____
day-to-day _____
for every of the_____
formatter
matters thegoverning_____.
Industrial
employer
set outthe Disputes
terms wages,
to the
in submit establishment
workmen, Act 3, standing Title,
Sec employer
employer,
IV Act,
to the
Schedule
of 1947.
regional
employment, to thelabour Act, socommissioner
like leave, far as the same
holidays, draft sec 2(rr)
is Sec 3, standing orders
Title, Preamble
managemen
IV copies
applicable
working
The of
Act also the
to _____
that
of shifts,
provides _____.
industrial
attendance
that the& amp; late orders Preamble
industrial t
industrial
IV establishment.
coming,
appropriate governmentemployment,
In order termination
to set this of
anomaly right, one
as defined of standing orders
in S.2 peace peace
standing
IV suspension
Thethe
the
of foundation
principal
Act may for misconduct.
objectsof _____
exempt the_____
of conditionally
Act was is the or power to exempt
that employer
industrial orders
industrial
IV keyemployer
the to progress
unconditionally, wouldofanyevery
define
_____ Economy.
the
_____ conditions
or standing orders peace peace
industrial
IV of _____.
class of_____
_____ them,refers from all to theor any of the
Central subsistence employer employment
establishm
industrial
IV provisions
_____
Government of–the
is defined in toAct.meanof
respect owner of an power to exempt
theindustrial employer ent
establishme
industrial
IV industrial
An termsestablishment.
The_____
establishments _____
_____ underis
& defined
the control
_____ in S.
are be theof manager
2(ii)
to of employer nt
establishm
industrial
IV the Payment
Central
_____ any
understood
When Government,
_____ of
to means
workman Wages
have the or Act,
in
aistrade
sameunion
suspended1936.
respect
meanings of theas power to exempt
which
by employer
appropriate ent
establishme
industrial
IV railways,
is,
are for the major
assigned
employer time ports,
to being,
pending them minesSs.
registered
under
investigation & 2(rr),
oil fields. power to exempt
under
or government industrial
nt
establishme
IV the Indian
respectively
inquiry
S. 3 of the Trade
intoAct of
chargestheUnions
requires all such industrial power to exempt
Industrial Act,
of misconduct 1926.
Disputes employer & nt
establishme
IV Act,
against 1947.him, he to
establishments is which
entitledthe to Act_____ becomes power to exempt management nt
IV allowance.
The Act imposes
applicable, withinvarious a period_____ of _____ penalties exemption subsistence industrial
IV for violation
_____ from such
_____ ofareitsdefined
provisions.
date of applicability
to mean Rules to monetary employment industrial
hardship
twelve
IV submit
relating
Any employer5 copies
to matters of
whoset draft standing
out in
closes down orders.
the Schedule
any six months
program three months
standing months
establishme
IV of
The the Act. without
prosperity
undertaking of anycomplying
industry very withmuch instructions orders nt
IV depends
_____
provisions withupon
justice isitsexisting
oftheSec. growing
one 25ofFFA the _____.
objective’s
economic
shall be of Dissatisfaction Production Economic
Dissatisfacti
IV industrial
conditions
An award shall
punishable legislation.
is the
withbe root cause
binding on both
imprisonment of industrial
for athe term Production Economic
Dissatisfactio on
IV disputes.
parties
which to theextend
may dispute to for
_____ the months
operatedor Production n Economic
IV period,
Before
The not
withIndustrial
fine, exceeding
which
retrenchment, _____
may workman
Disputes extend _____.
to `has
Act, 1947, to be two years
_____,
as one year three years
IV or with_____
given
originally both. months
enacted made notice in writing for five, 7000
no provision six, 5000 five, 8000
Layoff,
IV indicating
the payment
_____ the reasons
of “_____”
is collective for
stoppage retrenchment.
of work by two
or “_____” three four
Retrenchm
IV compensation.
workmen
_____ andundertaken
_____ haveinnow order to bring
become Strikes, lock-outs Dissatisfaction Dissatisfacti
ent
IV pressure upon the
important factors in the employer ­ employer. Strike Production
Layoff, on
Both (a) and
IV employee relations. Strikes, lock-outs Retrenchment (b)
 OPTION_d Answers
Political economic
conflict & conflict & corporation
corruption
Real marketing
Labour collective bargaing
Real open econmy
Injustice participative management
social
trade reforms
responsibility
conflict & communication
corruption
Governmnet labour
privatization liberalisation
employees and employess and management
National
agencies
commission on J.t dunlop
labour india
employees employees
1929 1919
dissatisfaction harmony
Government liberalisation
industry employer
privatization privatisation
effective dynamic
firm industry
trade union trade union
collective individual and collective
industry employees
motivational motivational
friendly cordial
industrial industrial relation
productivity
industrial
labour management
management
management and employees
and employer
none of the management and unions
above
HRI HRM
Act 1947 1947
all of the above ALL of them
workers workers organization
organization
courts and government
tribunals
workers leadership ,finance
activities
1950 1938
18th 20th
New commands national commisson for labour
for labour
1957 1947
Economic
1957 1956
services essential services maintenance
maintenance
international
act.
domestic
management management ,trade unions and workers
1877 1977
informal formal and informal
suitable
workers personal management
management
workers workers
battle of plassey world war I
Effects on effects on workers
workers
Participation in
management
labour labour
retrechment ghero
aggressive progressive
writing
joint counselling
VRS
management payoff
co-opreations joint management councils
easier higher
emotional emotional
voluntary counciliation
situation problems
central committeegriveance committee
unfair low wagesgrievance
bi-step multistep
extent
Total quality prepare
manager total quality management
perspective direct
non-settlement disconnect
negative disciplineffective disciplinary
performance promote
decision notice
10 30
hunger wilddog
strikes stirkes
political an assest
fair fair
Cultural association
program
Appraise to protect job
Organisation employees
AITUC AITUC
Juduciary Central
Employer craft union
WHO ILO
Industry cum collective bargaing
Regional
Settlement settlement
bargaining
Employer workmen
Seven three
Student's Union trade union
Involuntary involuntary
Outside outside leaderships
leadership
Industry cum collective bargaing
Regional
workmen both a and b
bargaining
14 10
Three three
Government trade union
and employees recognization
Efficiency
Group process group process
57 million 430 million
Eastblishment leadership
Craft unions workers
Trade union trade union
1956 1919
1990 1920
7000 9000
Industry cum collective bargaing
Regional
Clearances co-operation
bargaining
26 25(B)
9 months 15 days
5 days six 5
25 25(M)
Conciliation appropriate government
officer
12th Sept, 1948 1st april 1949
Occupants manufacturing process
Pnemonia pnemonia
Occupants power
48 hours 48 hours
Section 10 section 8
7 members & 7 members and secretary of trade union
secretary
2/3rd of
of the 2/3rd of total members
trade
total union
members
1st April, 1926 1st june 1927
14 14 days
Amendments industrial establishment
Wages standing orders
0.8 75%
331 & 332 345&346
5 days 30 days
Public workers
10 8
Preamble economy
Partial jealousy
Technological political
Family Court high court
Registrar precribed register
Strict employment
1986 1982
Supreme Court civil court

PersonalD
Relations industrial relation
Socialof the
None economic
above
None of the industrial life
above
None of the conflict ,corporation
above
None of the government
above
None of the marketing
above
None of the collctive collective bargaing
above
None of the open economy
above
None of the participative management
above
Political parties trade reforms
and unions management and employees
salaries
Effect on production
workers
Organization effects on workers
Goodwill communication '
1929
political 1929
interference
Industrial cost of living
relations industrial relation
government labour
privatisation
None of the liberalization
above
None of the industrial
above
None of the economic
above
None of the strike
above
None of the sympathy
above
None of the ghero
above
None of the economic
above
None of the works
above
None of the councliation
above
None of the adjudication
above wild cat
1947 1947
strike lockout
political parties employer
Cultural grievance
government
Mutual arbitrator
discussion
Sympathetic councliation
strike sympathetic
one three
trade unions management
redundancy
None of the redundancy
above
None of the discipline
above
None of the indiscipline
above
None of the penalties
above
None of the positive
above
None of the communication
above
Preliminary code of conduct
Enquiry disciplinary
economic victimisation
positive
Code of tool natural justic
discipline
Orderly discipline
behavior
Aggressive orderly
approach
Socio- punitive
economic socio-economic
Mutual
Proceeding non-violent
notice
Secondary suspension order
Enquiry pereliminary enquiry
initial tool critical tool
Attitude code t
1929 1957
Attitude
None of the grievance procedure
above
None of the grievance
above
None of the conflicts
above dignosed
Trade unions open door procedure
Monotonous voluntary arbitration
1967 1946
None of the
above
None of the model grievance
above
None of the industrial peace
above rational
Inner realization grievence
Monotonous expressed
Leave policy leave policy
Trade unions management
lower level
organizational lower level
Committee joint grievance
250 500
Three three
Thirty seven
Thirty
None of the seven
above
None of the participation manangement
above
None of the decision making
above
None of the industrial conflict
above
None of the confidence corporation
above
None of the elton may
above
None of the collective bargaing
above
None of the works committee
above
None of the quality improvement ,self development
above suggestion schemes
Political
Works managerial
committee self control
1951 1947
UK
Collective UK
Bargaining quality circles
Nine twelve
Head of council chief executive
Personal
Organizational administrative
programs participation progress
Appraisals rewards
Finance
None of the association
above
None of the protect jobs
above
None of the steady employement
above economic
ILO of the
None AITUC
above
None of the the trade union act
above craft union
7000 9000
Operations finance
UTUC INTUC
POSCO trade union act
100% of the
None 2%
above
preferential revolutionary unions
shop closed shops
Political party trade unions
1952 1990
INC ILO
1
None of the 430
above collective bargaing
None of the
above
None of the employers ,employees
above workmen
HR of the
None EFI
above
Bipartite national level industry
negotiations
Bargaining trade unisiom
process
None of the outside leadership
above collective bargaing
governmentor
Enterprise rivalry
Bipartite
Plant-Levelwords
Enterprise or bipartite agreements
Bargaining or national level industry bargaining
Plant-Level
Enterprise
Bargaining
Plant-Level
Enterprise or industry cum reginoal bargaing
Bargaining
Plant-Level enterprise or plant-leval bargaing
Bargaining collective bargaing
process group process
Cultural political
HR collective negotiation
efficiency recognition
collective outside
insurance settlement
social
politicians judisciary
government industrial
Tribunal governmnt of india
Civil Court labour court
High Court
None of the labour court
above
None of the industrial tribunals
above
None of the national industrial tribunals
above presiding officer
Civil Court
workers labour court
employees trade unions
POSCO
None of the industrial disputes act
above industrialization
technological legal
Sec.7 sec 9
Sec.1 sec 15
Fourth Schedule third
MLA central government
Family Court civil court
public strike and lockout ban
executive registar
three
prescribed seven
registrar executive
Office bearers registered office
Officeofbearers
None the body corporate
above
None of the two thirds ,sec 25
above seven members ,secretary
seven eighteen
eighteen two
registered office body corporate
executive executive
registered
None office office bearers
of the
above prescribed register
registered
office
registered body registred office
executive register of union
executive
None of the trade dispute
above workmen
executive
seventy-five trade union
paise
None of the twenty five rupees
above
None of the title,preamble
above
None of the one hundread
above
employer, trade union act
management
None of the wages,workmen,sec2 (rr)
above
None of the sec3 ,standing orders
above
None of the standing orders
above
None of the standing orders
above
None of the industrial peace
above
Trade union industrial eastablishment
Trade union employer
Trade union industrial eastablishment
Trade union appropriate government
Trade and
wages union trade unions
workman wage and workmen
wage subsistence
strict monetory
nine months six month
publicof
None policy
the standing orders
above
None of the production
above
None of the economic
above
None of the dissatisfaction
above one year
six, 8000
None of the six,5000
above
None of the three
above
None of the layoff
above
None of the strike
above strikes,lockouts