Professional Documents
Culture Documents
6 Nov Dec 2009
6 Nov Dec 2009
6 (TS-PU-0011-09)
1
ACDelco Launches
Redesigned OE Oil Filter
ACDelco has announced a redesigned Original Equipment (OE) oil filter that offers
ACDelco’s exclusive Duraguard® media in a smaller package. ACDelco TechConnect is published bi-monthly
The new OE filter applications PF46E, PF47E, PF52E and PF61E will be installed and online for technicians of Total Service
in applicable new GM models. The new oil filter features: Support (TSS) and Key Fleet accounts to
provide timely service information, increase
• Duraguard knowledge and improve the performance of
media, ACDelco’s the service center.
trademarked
synthetic Publisher:
cellulose-blended Mike DeSander
media that ACDelco
efficiently filters
E-mail /
particles as small
mike.desander@gm.com
as 10 microns —
1/3 the width Editor:
of a human hair Mike Militello
— to ensure a ACDelco
clean supply of E-mail /
oil to engine New OE oil filter michael.militello@gm.com
components
Technical Editor:
• A full cover baseplate that allows easy installation in blind applications
Mark Spencer
• Increased efficiency and higher burst and collapse strength E-mail /
• A new Nylon core that provides better flow characteristics and improved mspencer@gpworldwide.com
collapse strength Production Manager:
• A combination relief and anti-drainback valve that prevents dry starts and Marie Meredith
assures oil flow (where applicable)
Desktop Publishing:
Design ACDelco part number with corresponding GM part number 5by5 Design LLC
E-mail /
PF46 PF47 PF52 PF61 dkelly@5by5dzign.com
Classic Design
19256041 19256042 19256043 19256044
Write to: *
New OE Design
PF46E PF47E PF52E PF61E ACDelco TechConnect
19210283 19210284 19210285 19210286 P.O. Box 500
Troy, MI 48007-0500
:
In addition to the new OE design oil filter applications, the original filters
(PF46, PF47, PF52 and PF61) continue to be available in a classic design. On the Web:
To read and search recent issues of
For more information about the new ACDelco oil filters, refer to ACDelco TechConnect online:
bulletin #09D-142. – www.acdelcotechconnect.com,
click the TechConnect Magazine
– Thanks to Bob Malone link, or
– Log in to the ACDelco LMS, click
the Resources link
New ACDelco RTV ACDelco service tips are intended for use by
professional technicians, not a “do-it-yourselfer.”
Engine Sealant They are written to inform those technicians of
conditions that may occur on some vehicles, or to
provide information that could assist in the proper
ACDelco has announced the addition of a one-component, room-temperature service of a vehicle. Properly trained technicians
vulcanizing (RTV) engine sealant, part number 10-2006, that is recommended for all have the equipment, tools, safety instructions and
know-how to do a job properly and safely. If a con-
engine applications. This is the original production sealant used in GM engine plants. dition is described, it cannot be assumed that the
information applies to all vehicles or that all vehicles
This high viscosity product cures when exposed to air. The cured material has will have that condition.
superior adhesion and elongation properties and is very resistant to engine oils and All materials and programs described in this
coolants, making it compatible with all synthetic, synthetic blend, and mineral oils magazine are subject to change. Submission of
materials implies the right to edit and publish.
as well as engine coolant (including DEX-COOL® coolant). It is also safe for oxygen Inclusion in the publication is not necessarily an
sensors and will not corrode metal surfaces. endorsement of the individual or the company.
TechConnect is published for ACDelco by Sandy
The assembly may be filled with oil or coolant immediately after applying the Corporation, Troy, MI.
sealant and torquing the bolts.
©2009 ACDelco. All rights reserved.
For more information, refer to ACDelco bulletin #09D-110.
– Thanks to Catherine Cullins
2
Wheel and Tire Diagnosis — continued from page 1
The wheel also affects the tire’s Radial Force Measurement. backside of the
To isolate the wheel, its runout must be measured. If it meets wheel. Make sure it
the runout speci- does not bottom out.
fication, the tire The side of the cone
can then be should uniformly
measured. contact the center
hole inside wheel
Radial Force
hub (not the smaller
Measurement
hub cap diameter).
must be done
If it bottoms out, the
under a load. The
cone may "rock" dur-
most common
ing wheel balancing.
ride concern
involving radial The balancer cone
force variation is (A) should contact A. Wheel balancer cone
B. Cone must contact hub bore
highway speed the wheel inside inside diameter
shake on smooth hub bore (B) for C. Wheel
pavement. A proper wheel D. Interference point
E. Hub cap inside diameter
stiff section of retention. If the
sidewall will wheel cone contacts
affect the rolling the hub cap inside diameter (E) and is unsupported by the hub
radius of the tire, inside bore, the cone is not suitable and should not be used.
causing a vibra- – Thanks to Mike DeSander and Mike Militello
tion once per
revolution (or
in some cases,
2nd, 3rd or 4th
Road Force Measurement
Tire Sealants
order inputs). Many manufacturers are foregoing the spare tire in
Tire and wheel balancer equipment with a load roller will new vehicles in their efforts to reduce vehicle weight
apply a force of up to 1,250 pounds against the rotating and increase fuel economy. In many models, GM
tire/wheel assembly when performing a Road Force provides a tire sealant and inflator kit. The temporary
Measurement to simulate actual driving conditions and test use of the tire sealant may not be endorsed by certain
tire uniformity. The equipment can measure loaded radial tire manufacturers; however, GM has independently
runout of the tire/wheel assembly within 0.002-inch. The validated the temporary use of the sealant when used as
measurements of loaded radial runout are converted to Road described in the vehicle’s owner manual. Only the tire
Force Measurement in pounds, kilograms or Newtons. sealant included in the GM kit should be used.
Most tire manufacturers do not recommend evaluating Before using the tire sealant, the expiration date on the
radial force variation until the tires have been driven for at sealant canister should be checked. There is only enough
least 10 miles (16 km) to ensure removal of any flatspotting. sealant in the kit to seal one tire. After use, the sealant
Do not use a Road Force Measurement to audit new tires. canister and sealant/air hose assembly must be replaced.
It is intended as a diagnostic tool to minimize radial force
variation of the wheel/tire assembly.
Measuring wheel runout, and finding the low point of the
wheel (for runout) and the high point of the tire (for radial
force variation), allows the tire to be match mounted to the
wheel to achieve the lowest wheel/tire assembly radial force
variation. Place the wheel/tire assemblies with the lowest
radial force variation on the front of the vehicle.
If match mounting tires to in-spec wheels produces
assembly radial force variation numbers higher than the manu-
facturer’s specifications, tire replacement may be necessary.
Balancer Cones
When mounting a wheel to a wheel balancer/force variation
machine, use the wheel’s center pilot hole. This is the primary
centering mechanism; the bolt holes are secondary. Usually a
GM Tire Sealant and Inflator Kit
back cone method to the machine should be used.
Some cast aluminum wheels may not “chuck up” properly
A vehicle with a temporarily sealed tire should not be
when installed to some wheel balancers. This can lead to an
driven more than 100 miles before the tire is repaired or
inaccurate wheel balance and result in a vibration concern.
replaced. The tire pressure sensors, if equipped, also
Prior to installing the wheel on the balancing machine, should be inspected after sealant use for any damage
check the locating cone for proper fit to the wheel. Install the and replaced/cleaned as needed.
balancer locating cone inside the wheel’s center hole from the
3
Winter Car Care
In areas where winter driving can Tires breakdown. Inspection results during a
involve cold temperatures, ice and National Car Care month revealed:
Before winter
snow, special attention should be given
sets in, check • 21% of the vehicles had low,
to certain vehicle maintenance items.
tire tread depth leaking or dirty coolant
When talking with customers about and pressure.
• 11% of the vehicles had at least
installing a new battery or new tires, or Remind cus-
one worn or unsatisfactory belt
performing cooling system maintenance tomers that
before the temperature drops below pressure in tires • 4% of the vehicles needed to have
freezing, keep these winter car care drops as the hoses replaced
tips in mind. outside temperature drops. Check the surge tank reservoir for a
Batteries All gases change pressure as their proper fluid level. In addition, use a
temperature changes. As a rule of cooling system pressure tester to check
When a battery is subjected to a thumb, tire pressure will change about the pressure cap and cooling system.
high discharge rate, as is the case with 1 psi (7 kPa) for every 10°F decrease in The cooling system should hold the
cold-start cranking, the battery may be temperature — dropping when it gets rated pressure for two minutes.
completely discharged in a short period colder outside, rising when it gets
of time due to the fact that cold tem- The pressure cap seals and pres-
warmer. Tire pressure should be set to surizes the cooling system. As the
peratures slow down the chemical the specified Tire Information Label
reaction in the battery. Only a very pressure builds, the boiling point of
pressure at the lowest seasonal the coolant goes up as well. The cap
small percentage of the total active temperature the vehicle will encounter
material and electrolyte within a battery contains a blow-off or pressure valve
during operation. and a vacuum or atmospheric valve. The
cell can be
utilized under During colder conditions on a vehicle pressure valve is held against the seat
colder condi- equipped with a tire pressure monitor by a spring of predetermined strength,
tions. The system, the air pressure in a cold tire which protects the radiator by relieving
result is the may be at the pressure where the sys- pressure exceeding the rated pressure.
battery’s tem is required to warn the driver by
energy stor- illuminating the low tire pressure light
age capacity or displaying a Check Tire Pressure
is greatly message. However, that same tire will
reduced. rise in temperature and pressure as the
Furthermore, customer drives, which may cause the
a cold engine requires more energy to message and/or light to go out.
start, with up to three times the crank- To avoid a Check Tire Pressure mes-
ing load of a warm engine. sage or warning lamp due to extreme
When selecting a replacement temperature changes, do the following:
battery, refer to the manufacturer’s • Use an accurate, high quality tire The vacuum valve is held against the
battery recommendations. To guarantee pressure gauge seat by a spring, which permits opening
satisfactory performance at low temper- of the valve in order to relieve vacuum
atures, it is essential to select a battery • Adjust the tire pressure to the
created in the cooling system as it
of sufficient size and power. specified value when the tire
cools off. The vacuum, if not relieved,
temperature is at the lowest
At subzero temperatures, the capaci- might cause the radiator to collapse.
expected temperature. Never set
ty of a typical battery at full charge is Replace the cap if it is not sealing or
the tire pressure below the label
only 45% of its capacity at 80°F. venting properly.
value regardless of tire temperature
Sometimes a battery test will show or outside temperature To maximizing the service life of
satisfactory performance, yet the cooling system components:
• Re-learn the TPM sensors and
battery will fail during service. Some adjust the tire pressure to the spec- • Perform a visual inspection and a
common reasons why good batteries ified values after every tire rotation squeeze test with your finger and
can fail: thumb of the coolant hoses as part
Cooling System of a vehicle’s regular maintenance.
• Accessories left on
The cooling system uses a coolant to Remember, Electro Chemical
• Excessive parasitic drains Degradation (ECD) occurs within
transport heat energy away from the
• Faulty charging system engine. Coolant is a mixture of water two inches of the ends of a hose
and chemical additives. The additives • Check for electrolysis (cause of
• Excessive electrical load, often
provide corrosion protection and lubrica- ECD) with a voltmeter. Any voltage
from add-on accessories
tion, raise the boiling point, lower the reading over 0.3 V indicates stray
• Faulty battery connections freezing point, and provide the chemical voltage is finding its way into the
• Improper previous charging buffers and sacrificial ions to limit coolant
corrosion of the various metallic
• Frozen battery due to being materials used in today's engines. • Verify coolant concentration using
discharged and left in freezing According to the U.S. Department a refractometer, as it can work
temperatures of Transportation, coolant-related with both ethylene glycol and
failures are a major cause of mechanical propylene glycol.
continued on page 5
4
Short-term SPS Subscription
Now Available
ACDelco now offers a short-term 2. Log in to the website
Service Programming System (SPS) 3. Under the TIS2Web – Service
subscription for GM, Saturn and Saab Programming subscription option,
vehicles. click Subscribe Now
The 3-month SPS-only subscription 4. In the TIS-SP drop-down box,
is available for $275. select 3 Months ($275), and fill
To subscribe: out the required billing information
1. Go to www.acdelcotds.com – Thanks to Bob Stewart
5
The TSS Q&A provides answers to Q: How do I update the service center’s contact
information?
common questions received by the
ACDelco Customer Support Center. A: For changes in the owner or service center name,
contact your ACDelco District Manager (DM). For
changes to the service center’s contact information,
Q: Why is my service center not on the ACDelco locator? contact the Customer Support Center at 1-800-825-5886,
prompt #0. The CSC can make minor updates and will
A: The TSS program changed in 2009 and service centers forward larger updates to the DM.
were placed in one of three levels: Red, White and Blue.
Red level shops are no longer being listed on the locator. Q: How do I get started with the training that is offered?
However, levels are evaluated throughout the year and if A: You can go to www.acdelcotechconnect.com and click on
a service center moves up to the White level, they will the training tab. Click the sign-in button twice and then
be listed on the locator service. create an account for everyone in the shop by clicking on
Q: Why is my service center’s phone number different the new user reg-
on the ACDelco locator online? istration button.
Both online courses
A: The different phone number means that the service and registration for
center is taking part in the call tracker program. Although instructor-led training
a different phone number is listed, the service center can be found on this
does receive all of the phone calls. It is a way to track site along with
the number of calls from people finding the service TechAssists.
center online. The current program offers this service to
Blue Level TSS accounts only. If you have any
questions about the TSS
Q: If I have multiple service centers, can all purchases be program or any current
combined to get to the next TSS level? ACDelco activities, contact
A: No, each service center has an individual account the Customer Support
number. Therefore, purchases made at one service Center at 1-800-825-5886,
center are counted separately from the purchases of prompt #0.
other service centers.
6
The following technical tips provide repair information about specific conditions on a variety of vehicles. If you have a tough or unusual
service repair, the TSS Technical Assistance Hot Line can help. Call 1-800-825-5886, prompt #2, to speak with a technical
expert with the latest OEM information.
Manual Transmission A groan, growl or moan noise on The Service Engine Soon (SES) light
Blocked Shift or deceleration while in 4WD Lock is may illuminate and, using a scan tool,
also the result of loading the transfer DTC P0502 (Vehicle Speed Sensor
Difficulty Shifting case chain, which is an operating Circuit Low Voltage) may be found
2003-2007 Saturn ION, 2004-2007 characteristic. This is just one example stored in the PCM.
Saturn VUE, 2005-2010 Chevrolet of a transfer case link frequency as If no cause for the DTC can be found
Cobalt, 2005-2009 Pontiac G5, and noted previously. after following the appropriate Service
2006-2010 Chevrolet HHR — equipped On certain models, such as 3/4 -and Information diagnostics, the condition
with a Getrag manual transmission 1-ton vehicles, tire pressures can vary may be customer induced.
(RPO M86 from front to rear based on the manu-
or MG3) Supporting data may be found in the
facturer's specifications. Refer to the freeze frame information stored with
The manual vehicle’s Tire Information Label for tire the DTC. Review the scan tool data
transmission pressure specifications. parameters: Calculated Engine Load,
may exhibit a The difference in tire pressures Engine Speed, Output Shaft Speed
hop-out or affects the rolling tire circumference Sensor and Clutch Pedal Position.
blocked shift from front to rear, which can increase
of 1st, 3rd and Inform the customer that excessive
driveline noise while in 4WD. slipping of the clutch with the vehicle
5th gears or
difficulty shift- Dislodged roll pin For test purposes on vehicles with stationary or moving at low speeds may
ing. The shift different tire pressures, drop the tire cause this DTC to set. This is consid-
lever roll pin may back out and contact pressure in the rear to match the front. ered normal vehicle operation.
the shift cover during a shift event, If the noise is reduced or eliminated,
which can cause an incomplete, this confirms the difference in tire No Power Steering Assist
blocked shift or difficulty shifting the pressures from front to rear can affect
the noise when operated in 4WD. Set Dodge Ram 2500
transmission.
the rear tire pressure back to the When replacing the power steering
Prior to any internal transmission manufacturer's specification. pump, properly torque the mounting
repairs, inspect the shift cover and lever
No repairs are recommended for this bolts to specification during pump
to determine if the roll pin has backed
condition. For more information regard- installation. Do not use an air ratchet.
out and is dragging on or contacting the
housing. If roll pin contact is evident, ing driveline noises while in 4WD, refer This is a vane type power steering
then the shifting difficulty may not be to GM bulletin #01-04-18-001F. pump with the mounting bolts going
an internal transmission condition. through the housing. If the bolts are
Steering Wheel Vibration over-torqued, they may compress the
If the shift cover shows witness
marks from contact with the roll pin, 1996-98 Ford Crown Victoria, Mercury front and rear cover against the vanes,
replace the complete shift cover Grand Marquis, Lincoln Town Car leading to severe wear, metal debris in
assembly. Do not replace the trans- the system, and eventual pump failure.
A vibration or buzzing noise may be
mission for this condition. heard or felt in the steering wheel on
If the roll pin is not dislodged, follow right turns at engine RPMs between Diagnostic Assistance
the appropriate Service Information 590-1100. This condition may be caused
by valve resonance and power steering For free technical diagnostic
diagnostics.
pump pulsations. assistance and product information
regarding specific ACDelco products,
Driveline Noises in 4WD Replace the power steering pressure contact these toll-free information
2009 and prior Chevrolet and GMC hose to dampen the noise. A new hotlines staffed by ASE-certified
light-duty trucks and SUVs equipped power steering hose bracket is attached technicians:
with 4WD, 2009 and prior HUMMER to a stud on the engine, between the
H2 and H3 crankshaft pulley and power steering Brakes – 1-888-701-6169 (prompt #1)
pump pulley.
These vehicles may exhibit a groan, Chassis – 1-888-701-6169 (prompt #2)
growl, or moan noise when operating Also check the fluid level in the reser-
in 4WD Lock. voir, verify there is no air in the power Clutches – 1-888-725-8625
steering system, and make sure that Lift Supports – 1-800-790-5438
The noise may be due to a vibration the steering shaft does not contact any
that is heard or felt as a result of the other lines or components. Shocks – 1-877-466-7752
front axle being excited to resonance
at its natural frequency. This is a Starters and Alternators –
combination of the transfer case chain Slipping Clutch Conditions 1-800-228-9672
link frequency, engine firing frequency, 2004-09 GM passenger cars or light- Steering – 1-866-833-5567
tire circumference variation, and duty trucks equipped with a gasoline
various other tolerances built into the engine and manual transmission Wiper Blades – 1-800-810-7096
4WD system.
7
Go to www.acdelcotechconnect.com and click the Training tab to log in to the ACDelco Learning Management System (LMS).
TS-PU-0011-09 8