Download as pdf or txt
Download as pdf or txt
You are on page 1of 6

Dymind Global Customer Service Center QA-F00XX

0x230141C0-Failed to leave initial position (Sample syringe)

Use Background

When analyzer gives a false alarm - Failed to leave initial position (Sample syringe).

Mechanism: The motor initial position photocoupler always detects that the photocoupler is blocked.

Declaration

26/3/2021, V2.0, For reference only.

Reference Standard

Model Possibility Solution

If we find the syringe block the photocoupler,


then we can check the status of it in
software, Status > Sensor, if it displays Not
Blocked.

A. Clean the photocoupler.

DH26, B. Replace the photocoupler.


1. Photocoupler behind the
DH31/DH33/DH36/ sample syringe assembly has C. Reconnect or replace the photocoupler

DH36VET, failure. wire.

DH36X,

DF50/DF51/DF52/D
F50VET,

DF50CRP

A. Reconnect the motor wire.


2. Poor connection of sample B. Replace the motor wire if it’s open circuit
syringe motor wire. tested by multi-meter.

Put the range to Diode, then test the two

Dymind Global Customer Service Center Roy


Dymind Global Customer Service Center QA-F00XX

ends of the wire from the same color, the


wire is ok if there’s a beep from multi-meter,
or broken.

Do a syringe self-test, replace the motor if it


doesn’t move. Service > Syringe Self-test >
Sample Syringe.

3. The motor that controls sample


syringe has failed.

A. Replace syringe assembly body if the


plungers got rusty.

4. Sample syringe has too large


resistance.

B. Clean the sliding rail and screw rode, then


apply fresh lubricating oil on screw rod.

Dymind Global Customer Service Center Roy


Dymind Global Customer Service Center QA-F00XX

C. Check the O-ring of syringe, replace it if it


got worn.

DH26,DH31/DH33/DH36/DH36VET/DH36X,DF50/DF51/DF52/DF50VET/DF50CRP↑ DH56/UN73/DH76/D5CRP/D7CRP↓

If we find the syringe block the photocoupler,


then we can check the status of it in
software, Status > Sensor, if it displays Not
Blocked.

A. Clean the photocoupler.

1. Photocoupler behind the B. Replace the photocoupler.


DH56/UN73/DH76,
sample syringe assembly has C. Reconnect or replace the photocoupler
D5CRP/D7CRP
failure. wire.

Dymind Global Customer Service Center Roy


Dymind Global Customer Service Center QA-F00XX

A. Reconnect the motor wire.

B. Replace the motor wire if it’s open circuit


tested by multi-meter.

Put the range to Diode, then test the two


ends of the wire from the same color, the
wire is ok if there’s a beep from multi-meter,
2. Poor connection of sample or broken.
syringe motor wire.

Do a self-test for the syringe, replace the


motor if it doesn’t move. Self-test > Syringe >
Sample Syringe.

3. The motor controls lyse syringe


is has failure.

A. Replace the syringe assembly without


motor if the plunger got rusty.

B. Apply fresh lubricating oil after cleaning


the sliding rail and screw rode.
4. Sample syringe has too large
resistance.

Dymind Global Customer Service Center Roy


Dymind Global Customer Service Center QA-F00XX

C. Check the O-ring of syringe, replace it if


damaged.

If you have any problem with this file, please contact our engineer ASAP, thank you!

Relative spare part code

Model Part Name P/N Picture

Syringe sensor wire 37.02.0037A

DH31/DH33/DH36/DH36VET,

DF50/DF51/DF52/DF50VET

Motor wire 37.02.0034A

DH26/DH31/DH33/DH36/DH
36VET,

DH36X, O-ring for 100ul


/
DF50CRP, sampling syringe

DH56/UN73/DH76/D5CRP/D7
CRP

Dymind Global Customer Service Center Roy


Dymind Global Customer Service Center QA-F00XX

DF50/DF51/DF52/DF50VET,
O-ring for 250ul
DH56/UN73/DH76, /
sampling syringe
D5CRP/D7CRP

O-ring for Diluent


/
Syringe 1

O-ring for Lyse Syringe 1 /


DH26/DH31/DH33/DH36/DH
36VET,

DH36X,

DF50/DF51/DF52/DF50VET O-ring for Diluent


/
Syringe 2

O-ring for Lyse Syringe 2 /

Sensor(Vertical) 23.99.0007C

All models above

Syringe motor 24.02.0003A

Dymind Global Customer Service Center Roy

You might also like