Performing

AT YOUR
BEST
SET YOURSELF UP FOR
EVERYDAY SUCCESS

1
 DEVELOPING
BRILLIANCE
HOW TO...

Create an environment where Improve your performance

YOU AND OTHERS perform AT through feedback
THEIR BEST

Develop GREAT goals TO CREATE EVERY DAY HABITS THAT

DELIVER GREAT RESULT drive your development
forward

2
 BEING YOUR BEST
Think about a time when you performed at your absolute best at work​
– when you were firing on all cylinders and really achieved more than
you thought was possible.

Which of YOUR own strengths helped YOU be successful?

How were you managed, encouraged and motivated to get the best
results?

What was the context or environment that enabled you to perform

at your best?

3
 BEING YOUR BEST
The success factors that helped me perform at my best were:

My Unique Strengths

MY MANAGER/MOTIVATOR

MY ENVIRONMENT

4
 FEEDBACK IS A
GIVING
G.I.F.T. RECEIVING

GREATER GOOD GREATER GOOD

Give with good intent to help them Interpret positively and assume it is
improve. Be clear on the benefits for given with good intent to help you
the receiver. improve.

INTELL INTELL
Be present, actively listen and ask
Use specific, first hand examples
questions to fact find and learn more.
to keep it objective and clear.
Knowledge is power.

FEEL
Articulate the impact. How did it make
you or others feel? How might this
impact their ability to be successful?
FEEL
Be aware of your inner chimp when
digesting the information. Be
emotionally intelligent with your
reaction to get the most from the
feedback.

TAKE ACTION
Give examples of changes that could
TAKE ACTION
Use this insight as an opportunity to
have positive impact. Develop ideas for better yourself and to influence the
change together. way you are perceived in the future.
5
 SUPPORT THE USE
OF FEEDBACK
TOGETHER

TIME
DISCUSS AND Consider you might need some
AGREE ACTIONS time to absorb what has
been said.
Either build on the good
feedback or work out what you
would do differently.

ASK QUESTIONS
WATCH OUT FOR Be clear on exactly what you
are being told.
THE DEFENSIVE
RESPONSE
Remember feedback is given
with good intent.

6
 G FEEDBACK
IS A G.I.F.T.
GREATER GOOD

USING THE G.I.F.T.

MODEL prepare

I
FEEDBACK for
someone

INTELL
GIVING

F
FEEL

T
TAKE ACTION
7
 SETTING
GREAT GOALS
TO GET
GREAT RESULTS
Think about a goal you achieved that was unlikely to happen without a plan or a deadline?

WHAT WAS INVOLVED IN GETTING IT DONE?

8
 SMART
OBJECTIVES
S PECIFIC
Is the objective precise and well
defined? Is it concrete and clear?
Can everyone understand it? Does
it use action words?
ARE...

M easureable
What are the milestones and how will
you know when they have been achieved?
What will success look like?

A LIGNED
Is this contributing to the overall
business goal?

R ealistic
Is it a ‘stretch’ yet possible to achieve with
your capabilities and available resources?

T IME-BOUND
What are the deadlines and key review
dates? How often will you do this?

9
 MY GOAL SETTING
Write a SMART goal of your own

S
M
My SMART goal as a tweet is...

A
R
T
10
 CREATING
EVERY DAY
HABITS
DIARISE REGULAR CHECK IN’S WITH YOUR MANAGER
Þ
CREATE THE RIGHT ENVIRONMENT
– SHARE YOUR SUCCESS FACTORS
Þ
ACTIVELY PLAN TO SEEK AND GIVE FEEDBACK
Þ
Take ownership by planning and preparing for
your development conversations
Þ
develop stretch goals to achieve great results

11
 WRITE
ON A
POSTCARD…
Þ I will commit to sharing my 3 success factors with

at (when)

Þ In the next seven days, I am going to practice giving feedback to

and seeking feedback from

Þ I am going to arrange a development discussion with

Þ My one clear goal for the next 12 months is

12
NOTES...

13
NOTES...

14
NOTES...

15