W1

Learning Area TLE (Animal Production) Poultry Grade Level 7/8

Quarter 4 Date
I. LESSON TITLE Participating in Workplace Communications

II. MOST ESSENTIAL LEARNING LO 1. Obtain and convey workplace communication (TVL_AFAAPPC9-12PWC-Ia-
COMPETENCIES (MELCs) 1)
LO 2. Participate in workplace meeting and discussion ((TVL_AFAAPPC9-12PWCIa-
2)
LO 3. Complete relevant work-related documents (TVL_AFAAPPC9-12PWC-Ib-3)
III. CONTENT/CORE CONTENT The learner demonstrates an understanding of the underlying theories in
workplace communication.
IV. LEARNING PHASES AND LEARNING ACTIVITIES
I. Introduction (Time Frame: ½ Day)

Accomplishing vital work tasks is rarely a solo endeavor. To be optimally productive and produce the best products,
communication is necessary. To be an active participate in workplace communication, you need to understand and follow
the communication process. By following this process, you can maintain respectfulness to those with whom you are
communicating and promote the speedy and effective exchange of ideas.
In this lesson you will understand and apply what you have learned in the world of communication. Let us see what you
know about Communication.
Pre-Assessment
To assess yourself, answer this pre-test to determine what you know and what you should know.
Learning Task 1:
Directions: Multiple Choice. Choose the letter of the correct answer. Write your response to the separate activity sheet.
1. It is a source of information through observation.
a. Listening b. Observing c. Organizing d. Recording

2. A way of communicating using hand gesture, posture and facial expression is called _________.
a. authentic communication b. verbal communication c. non – verbal communication d. none of the above

3. When sharing communication there are things that one must do except_________.
a. listening carefully b. speaking clearly c. making eye contact d. slouching

4. Which of the following has a quality teamwork?

a. with independence b. good communication c. credit for achievement d. easy decision making

5. The following are the things that gossiping does to a team; except ______.
a. hurting relationship b. leading to a healthy competition in a team c. creating selfishness d. dampening enthusiasm

D. Development (Time Frame: 2 ½ Day)

Definition of Terms:
Newspaper refers to printed media and a source of a powerful mode of mass communication
Magazine is a periodical publication which is printed in gloss- coated and matte paper.
Radio is a device used for the transmission of data in coded form.
Television is one of our world’s most important means of communication. It shows us information programs like the news,
documentaries and sports events.
Cell Phones is used for easy to send a quick text message in a workplace that one monitors personal calls. When meetings go
long employees can check their phones for important emails.

Communication Skills for Workplace Success

The ability to communicate effectively with superiors, colleagues, and staff is essential, no matter what industry you work
in. Workers in the digital age must know how to effectively convey and receive messages in person as well as via phone,
email, and social media. Essential Communication Skills for Your Career
▪ Listening
▪ Friendliness
▪ Open-Mindedness
▪ Feedback ▪ Confidence
▪ Non-Verbal Communication
IV. LEARNING PHASES AND LEARNING ACTIVITIES
Participate in Workplace Communication. Workers must be able to communicate information to work effectively.
Information is communicated in two directions-sometimes you receive information and sometimes you convey it. You
communicate regularly with your employer or supervisor and your co-workers.
Gathering Information for Work.
Every day, you have to gather the information that you need for your work. Some information comes from your supervisor,
co-workers, clients, suppliers, and other people you speak with each day. Some information such as work rosters, vehicle
logbooks, or telephone messages, comes in written form. You might also gather information from your observations. For
example, looking at a rain gauge, or checking supplies of materials.
Information sources
• Letters • Memos • Plans • Internet websites • Faxes • Emails • Newsletters • Work notes • Order sheets • SMS • Industry •
Magazines
Listening
Quite a lot of information is collected by listening to someone. You can listen to the other person in different ways:
• Face to face • By telephone • By radio
Observing
You can also collect information by observation.
• Count items of stock • Check the condition of equipment or livestock • Check a thermometer, vermin traps, a fuel gauge
• Watch a TV program or DVD
Recording Information
Workplaces rely on large amounts of information from many different sources to operate effectively. Most of that
information is recorded either manually (on paper) or electronically (on the computer). Work schedules, product catalogues,
orders and receipts, timesheets, and 5 memos are all examples of written information, or records, found in most workplaces.
Locating written information before you can use records, you need to know where to find them. Written information may be
located in:
• Computer databases • Filing cabinets • Shelving • Counters • Drawers • Pin • Boards or whiteboards
Organizing Written Information
Records need to be kept in the same place all the time so that everyone knows where to get them when they want to
use them. It would be very frustrating to find that the vehicle logbook was not in the truck as it should be, or that someone
had moved the order book just when you needed it to answer a customer inquiry. Sometimes many records are kept
together in one place, such as in a filing cabinet. They are often organized in alphabetical order so that they are easy to find.
There are many ways to organize records, so you must use the method preferred in your workplace. Records stored together
must be replaced in the correct order to make it easy for everyone to find them. Some records are only needed for a short
time.
Recording Information Accurately and Legibly
Written information is only useful if it is accurate and legible. A great deal of time and effort can be saved in the long term
if you take care to check that the information is correct before you write it down. Of your handwriting is not very clear, it
might be better to print the information so that it can be easily read.
Communicating with People in the Workplace
Communicating courteously and clearly. An important part of your job is to pass on information to other people. Lots of
messages and instructions that you receive in person, or by telephone or radio, have to be passed on to someone else. You
could use the phone or a written note to pass on the information, or you could speak to the other person face to face. Much
of the time you will be communicating with co-workers or your supervisor, but you might also have to talk to clients. Anyone
that you provide with a product or service is your client. You can have both internal and external clients. Internal clients are
the people you deal with in other sections of your workplace. External clients are customers, suppliers, industry bodies,
government employees, contractors or anyone else in your industry network. There is good reason for you to communicate
courteously and clearly with all these people. You have to get along with the people at your workplace, and you can do
that better if you treat them with respect and help them as much as you can. When you are dealing with people from
outside your workplace, you are representing your employer and you need to present a good image.
Communicating Face to Face
Communicating face to face with other people involves:
• Speaking • Listening • Observing • Being observed
When you are face to face with another person, you don’t just hear the words they say, you also hear their tone of voice,
see what they look like and watch how they behave. At the same time, they can hear, see and watch you.
Observing and Being Observed
Would you be convinced by the advice of a safety inspector who forgot his hard hat and steel-capped boots? Would you
want a sandwich made by a lunch bar attendant with filthy hands and clothes?
Your personal presentation dress and hygiene all contribute to the impression you make on others. The appropriate
personal presentation demonstrates your respect for yourself, your employer, and the people you interact with through your
work.
Make sure your clothes are suitable for the work you do. If your work calls for personal protective equipment, make sure
you wear it. In some jobs, you will need to cover long hair and jewelry. You should be neat, clean, and well-groomed for a
job that involves personal contact with others especially the general public.
People also notice “body language”. The way you use your hands, your posture and the expressions on your face are all
examples of non-verbal behavior that you can use to get your message across. When you are face to face with someone,
you pick up a lot of information from their non-verbal communication. Some people can be very quiet, yet still,
IV. LEARNING PHASES AND LEARNING ACTIVITIES
show aggressive body language. They might have a pained look on their face, they might look tense,
or they might shake with anger. You interpret as much from their mannerisms and gestures, tone of voice, and level of eye
contact, as you do from their words.
Choosing the right way to share information depends on the needs and interests of the other persons, not just on what
you want to say. When sharing information:

Listening
Listening is more than hearing, and it requires some effort. It involves non-verbal communication as well. When people are
giving you instructions, you need to listen carefully so that the job is done safely and accurately. By being a good listener, you
will follow instructions more accurately and reduce the risk of accidents.
As a listener you should: • listen to people’s feelings • show you are listening to the answer you give
• use non-verbal means to encourage the speaker to continue

Speaking
A lot of workplace communication involves asking questions or responding to inquiries. To get the answers you want, you
have to ask the right questions. Be specific about what you need to find out so that the other person understands clearly. If
you need to ask several questions, it will help you to remember them all if you write them down first. Speak slowly and clearly
so that you are heard and understood the first time. The other person must be able to pay full attention what you are saying,
so choose a mutually convenient time. If you need to know the answer urgently, you might have to interrupt. Just make sure
you explain that it is important. Before you ask a question of anyone, think about.
Working in Groups
Work Groups
Many workplaces set up groups of workers to perform a certain job or achieve a particular goal. The work group may be
split up afterwards or given a new job or goal. The people who make up the group may all be from the one section of the
business with similar skills and qualifications. Work groups can be set up for many different reasons. They could work on:
• shutting down equipment for annual maintenance • organizing a revegetation program • revising OHS guidelines
• planning a special event
Your Group Discussions
When people come together in groups, they bring many different ideas, experiences and skills. Working in groups fosters
initiative, tolerance and trust. Work in groups can: • share information • solve problems • make decisions • accomplish tasks
For work groups to be successful, people have to communicate and cooperate.
Structuring Meetings
Meetings need a structure. Without structure, the discussion usually takes far too much time without reaching any firm
decisions. An agenda is used to give some structure to a group discussion. An agenda lets people know what the meeting
will be about so that they can think about it before they come. It makes sure that everything necessary is included for
discussion and nothing gets forgotten at the meeting. During the meeting, it keeps the discussion on track.
Formal Meetings
A typical agenda for a formal meeting includes the following items: • opening • welcome and apologies • minutes from
the previous meeting • business arising from the minutes • correspondence, inwards and outwards • business arising from the
correspondence • reports financial and subcommittees • general business • other business • date, time and place of the
next meeting • close
Informal Meetings
Informal meetings also need an agenda, although it might be much simpler than the one shown above. It should include
opportunities to discuss: • the purpose of the meeting • what has happened so far • what problems still need to be
addressed • how the workgroup will achieve goals
Obligations of Workgroup Members
As a member of a workgroup, you have an obligation to: • attend meetings • participate to the best of your ability •
behave courteously towards other members of the group • comply with meetings decisions • carry out instructions decided
at meetings • keep sensitive matters confidential
If your obligations are not obvious or clear, you should ask your supervisor or co-workers for advice.
Types of Forms
In every workplace, you will be required to complete the forms. Each workplace will have forms specific to their
requirements. You must make sure that you know which forms to fill in when you need to use forms and where to find the
necessary forms. When filling in a form: • Read the form carefully • Fill in all the required details • Only include necessary
information • Write clearly and simply • Check that you have completed it properly • Send or give it to the appropriate
person, or file in the appropriate place
IV. LEARNING PHASES AND LEARNING ACTIVITIES
Common Errors Can Delay the Recording of Your Documents
An error may result in our office having to “REJECT” and mail back your submission. Use the information below as a
checklist to ensure your documents are recorded on time. • Make sure checks are signed. • Print names and titles legibly
under all signatures. • Notary stamp must be legible and dark; notary stamp should not obscure document wording or notary
name and expiration date. • “Return To” address is required on a document; includes a self-address stamped envelope for
return of copies. • Each document must be stapled separately and be in proper order for recording. • Make sure social
security number appear on non-resident tax forms. Checks with these forms should be made payable. • The consideration
amount must match in all areas (front, acknowledgment, affidavit, and seller’s residency form).
Identifying Reporting Requirements
Before you begin to gather and analyze your data consider how you can ensure your collection efforts will meet the
reporting needs of your primary intended users. From the very beginning, reporting is an integral part of evaluation which
allows you to: • Communicate what you do • Monitor and track progress • Demonstrate the impact • Document lessons
learned • Be accountable and transparent to donors, partners, and benefiting communities

E. Engagement (Time Frame: ½ Day)

Learning Task 2: Directions: Conduct a virtual interview to a poultry owner on how they communicate with their people in the
workplace.

Interview Guide
Name of Interviewee: _________________________ Address: __________________________________
Name of Interviewer: __________________________
Guide Questions:
1. What motivates you to put up a poultry farm?
2. How many employees do you have? What are their respective tasks and assignments?
3. How do you look into the welfare of your employees?
4. How do you anticipate future challenges in your business?
5. Aside from the good promise of better income, what else are your future plans and visions in your business?

A. Assimilation (Time Frame: ½ day)

Learning Task 3: Directions: True or False. Write true if the statement is correct and false if not.
1. Body language is a form of non – verbal communication.
2. Listening is more than speaking and it requires some effort.
3. When sharing information eye contact is a must.
4. Informal meeting does not need an agenda.
5. Structuring meetings is used to give some structure to a group discussion.

V. ASSESSMENT (Time Frame: ½ Day)

Learning Task 4: Directions: Enumeration. Enumerate the following
1-5- List at least 5 sources of information
6-10 List at least 5 things where information can be located.
11-15 List at least 5 obligations of workgroup members

VI. REFLECTION (Time Frame: ½ Day)

• Communicate your personal assessment as indicated in the Learner’s Assessment Card.
Personal Assessment on Learner’s Level of Performance
Using the symbols below, choose one which best describes your experience in working on each given task. Draw it in the column
for Level of Performance (LP). Be guided by the descriptions below:
 - I was able to do/perform the task without any difficulty. The task helped me in understanding the target content/ lesson.
 - I was able to do/perform the task. It was quite challenging, but it still helped me in understanding the target content/lesson.
? – I was not able to do/perform the task. It was extremely difficult. I need additional enrichment activities to be able to do/perform this
task.
Learning Task LP Learning Task LP Learning Task LP Learning Task LP
Number 1 Number 3 Number 5 Number 7
Number 2 Number 4 Number 6 Number 8

VII. REFERENCES TLE – Agri-Fishery Arts (Animal Production) - Grade 7/8 Alternative Delivery Mode Module 1: Participating
in Workplace Communication First Edition, 2020- Department of Education-SDO Palawan
https://careertrend.com/participate-workplace-communication-2325.html

Prepared by: ALVIN B. BILANGEL Checked by: SDO Reviewer

Jenna Joy Dela Rosa
Florendo S. Galang
August M. Jamora
RO Reviewer
Arnel C. Anonical