PT Asuransi AXA Indonesia

COMPANY PROFILE
2010

OUR AMBITION,
TO BECOME
YOUR PREFERRED
GENERAL INSURANCE
COMPANY
AXA > The AXA Group at a glance

AXA is one of the world’s leading

Insurance and asset management groups

Present in 57 countries, we do business in diversifi ed geographic regions

and markets across notably Europe, North America and Asia-Pacific. At the
service of 96 million clients—both individuals and businesses alike—we
support them by addressing their insurance, personal protection, savings and
estate planning needs. By their side for life’s diffi culties, large and small, we
give them the means to take on projects and prepare for the future with more
peace of mind. Our expertise is refl ected in a range of products and services
adapted to each client in three major lines of business: property and casualty
insurance, life insurance and savings, and asset management.

For thirty years, the AXA Group has grown while respecting values that push
it to be increasingly demanding in the way it does business. Faithful to our
ambition of becoming the preferred company, we strive to create value by
earning this trust every day. In a long-term business that is based on client
trust, we make sure that we deserve it every day, by keeping our promises—
not just to clients but also to our partners and the society we live in.

Æ OUR VALUES

Team spirit Integrity Innovation Pragmatism Professionalism

Æ OUR ATTITUDES
Available Attentive
We are there when our customers We treat our customers with
need us and we listen to them, empathy and consideration,
truly. provide personalized advice
along their lives and reward
their loyalty.
Reliable
We say what we do and we
do what we say, we
deliver and keep our
customers informed, so
that they can trust us.
AXA > Our presence in Indonesia

In 1996 AXA starts operation in

Indonesia by buying local companies.
The company is now a joint venture with
the name PT Asuransi AXA Indonesia.

COMPANY’S OWNERSHIP

● AXA: 86% shares

● Local: 14% shares

OUR OFFICES
Main Office
Mayapada Tower 8th floor, Jl. Jend. Sudirman Kav. 28 Jakarta Selatan 12920
 (6221) 5225501 - 03
 (6221) 5225504
axaindo@axa-insurance.co.id

Radio Dalam Office

Jl. Radio Dalam Raya no 21 Kebayoran Baru Jakarta Selatan
 (6221) 726 2818
 (6221) 726 2443
axaindo@axa-insurance.co.id

Surabaya Office
Medan Pemuda Bldg 3rd fl, Jl. Pemuda 27-31, Surabaya 60271
 (6231) 547 7793, 547 6643
 (6231) 547 6490
axa_surabaya@axa-insurance.co.id

Medan Office

OUR
Jl. S. Parman No. 1 DD
Komplek Medan Business Centre
Medan 20112
 (6261) 415 0308, 451 1041

PRESENCE
 (6221) 415 1248
axa_medan@axa-insurance.co.id

IN INDONESIA
OUR
OPERATIONS AXA Indonesia has
long and extensive
experience in providing
HIGHLIGHT clients with the insurance
protection that they need.

Our products and solutions

proposed are backed up by
our commitments to give
excellence standards customer
service, to our customers.

All of our staff and sales representatives

are working together to achieve our shared
goal of being preferred general insurance
company to our customers.

BUSINESS COMPOSITION BY CLASS OF PRODUCT

● Property: 38%
● Motor: 21%
● Marine: 16%
● Health: 12%
● PA & Travel: 3%
● Liability: 4%
● Engineering: 6%

Æ AS AT 31/12/2009
122 employees Gross written premium: Risk based capital:
252 billion rupiahs 161%
18,300 customers
within Indonesia Net written premiums:
150 billion rupiahs
30 products
both for indiviudal and Total assets:
business needs 196 billions rupiahs
Corporate responsibility
Our commitments in the years to come
Æ COMMUNITY
Act as a responsible
corporate citizen by
sharing our professional
expertise with the
community and
sponsoring philanthropic
initiatives.
Æ CUSTOMERS
Consistently deliver
efficient local service and
adapted solutions, while
adhering to the highest
standards of professional
conduct.
Æ SHAREHOLDERS
Create lasting value by
achieving operating
performance that ranks among
the best in the industry, and Æ SUPPLIERS
provide transparency financial
information.
Maintain excellent
supplier relationships by
adhering to a set of
clearly defined
procurement guidelines
and promoting ongoing
dialogue.
RISK
EDUCATION Æ ENVIRONMENT
AND
RESEARCH Contribute to environmental
preservation efforts by
making available our
environmental risk
management capability and
promoting environmentally
sound practices in the
workplace.
Æ EMPLOYEES
Ensure professional
fulfillment by offering a
supportive and respectful
workplace where people are
empowered and the
continuous development of
competencies is encouraged.
www.axa-insurance.co.id