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CPU-NXT1 and CPU-NXT2 Operating System (OS) : Service Manual & User Guide
CPU-NXT1 and CPU-NXT2 Operating System (OS) : Service Manual & User Guide
November 2007
16-020832-00
2 Table of Contents:
November 2007
3
CHAPTER 3: Software Administration
Table of Contents ...................................................................................................... 3-1
Overview .................................................................................................................... 3-3
Administration Menus .............................................................................................. 3-3
Fields .................................................................................................................3-3
Messages ..........................................................................................................3-4
Field Features ....................................................................................................3-4
Numeric Keypad ................................................................................................3-4
Accounting Menu ...................................................................................................... 3-5
Accounting - Machine Accounting - Machine Master.........................................3-5
Accounting - Machine Accounting - Machine Period .........................................3-7
Accounting - Game Accounting - Game Master ................................................3-8
Accounting - Game Accounting - Wager Categories .........................................3-9
Accounting - Game Accounting - Game Statistics .............................................3-9
Accounting - Game Accounting - Game Period ...............................................3-10
Accounting - Protocol Accounting - Progressive Accounting ...........................3-10
Accounting - Protocol Accounting - Progressive Accounting - Progressive
Master..............................................................................................................3-12
Accounting - Bill Accounting ............................................................................3-13
Accounting - Security Accounting ....................................................................3-13
Accounting - Error Accounting .........................................................................3-14
Accounting - Clear Period Accounting .............................................................3-15
Diagnostics Menu ...................................................................................................3-16
Diagnostics - Machine Info - Program Version Info .........................................3-16
Diagnostics - Machine Info - Hard Drive List (CPU-NXT2 Only)......................3-18
Diagnostics - Jurisdiction Information - Jurisdiction Limits...............................3-19
Diagnostics - Jurisdiction Information - Jurisdictional Bit Codes .....................3-20
Diagnostics - Input/Output Diagnostics - Door I/O Diagnostics .......................3-20
Diagnostics - Input/Output Diagnostics - Lamp Matrix Diagnostic ...................3-22
Diagnostics - Input/Output Diagnostics - Cabinet I/O Diagnostics...................3-22
Diagnostics - Input/Output Diagnostics - Mechanical Arm Diagnostic .............3-23
Diagnostics - Input/Output Diagnostics - Processor I/O Diagnostics ...............3-24
Diagnostics - Cash Device Diagnostics - Bill Validator ....................................3-25
Diagnostics - Input/Output Diagnostics - Coin Acceptor ..................................3-28
Diagnostics - Input/Output Diagnostics - Hopper.............................................3-29
Diagnostics - Input/Output Diagnostics - Printer ..............................................3-30
Diagnostics - Video Diagnostics ......................................................................3-31
Diagnostics - Video Diagnostics - Color Purity ................................................3-31
Diagnostics - Video Diagnostics - Dot Alignment.............................................3-33
Diagnostics - Video Diagnostics - Graph Alignment ........................................3-33
Diagnostics - Video Diagnostics - White Temp ................................................3-34
Diagnostics - Sound Diagnostics - Speakers...................................................3-34
Diagnostics - Sound Diagnostics - Sound Calls ..............................................3-36
Diagnostics - WMSP Diagnostics - WMSP Traffic Statistics ............................3-37
Diagnostics - WMSP Diagnostics - WMSP Link Statistics ...............................3-38
Diagnostics - SPN Diagnostics - SPN Traffic Statistics....................................3-38
Diagnostics - SPN Diagnostics - SPN Link Statistics.......................................3-39
Diagnostics - SPN Diagnostics - SPN Devices Diagnostics ............................3-40
Diagnostics - G2S Diagnostics -G2S Traffic Statistics .....................................3-41
History Menu ...........................................................................................................3-42
History - Game Play.........................................................................................3-42
History - Event .................................................................................................3-43
History - Game Event History ..........................................................................3-45
History - Bill Acceptor ......................................................................................3-45
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4 Table of Contents:
CHAPTER 4: Troubleshooting
Table of Contents ......................................................................................................4-1
Overview ....................................................................................................................4-1
Troubleshooting ........................................................................................................4-1
Major Tilts..................................................................................................................4-2
Minor Tilts..................................................................................................................4-2
Indicators...................................................................................................................4-2
Performing a RAM Clear ...........................................................................................4-2
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5
Clearing a Tilt ............................................................................................................4-4
Attendant Key ................................................................................................... 4-4
DIAGNOSTIC Button ........................................................................................ 4-4
Tilt Codes.................................................................................................................. 4-5
Tower Light Codes.................................................................................................. 4-14
General Cabinet Troubleshooting Solutions......................................................... 4-15
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6 Table of Contents:
November 2007
List of Tables
CHAPTER 1: Introduction and CPU Features
Table 1-1 Reference Documentation. ...................................................................1-1
Table 1-2 Layout of CPU-NXT. ................................................................................1-3
Table 1-3 Part Descriptions. ..................................................................................1-5
Table 1-4 Layout of CPU-NXT2. ..............................................................................1-6
Table 1-5 Part Descriptions. ..................................................................................1-9
CHAPTER 4: Troubleshooting
Table 4-1 Tilt Codes ................................................................................................4-5
Table 4-2 Tower Light codes. ...............................................................................4-14
Table 4-3 Troubleshooting. ..................................................................................4-15
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2 List of Tables:
November 2007
List of Figures
CHAPTER 1:
Figure 1-1 CPU-NXT (left) and CPU-NXT2 (right). ........................................................................ 1-2
Figure 1-2 Layout of CPU-NXT. ..................................................................................................... 1-3
Figure 1-3 CPU-NXT enclosure. .................................................................................................... 1-4
Figure 1-4 Ethernet Connector Cover Plate. ................................................................................. 1-4
Figure 1-5 Blind Mate Connectors on outside of CPU-NXT. .......................................................... 1-4
Figure 1-6 Open Logic Door (left) and warning label on Logic Door (right). .................................. 1-5
Figure 1-7 CPU-NXT2. .................................................................................................................. 1-6
Figure 1-8 Layout of CPU-NXT2 PCB. .......................................................................................... 1-6
Figure 1-9 CompactFlash® slots and cable connectors. .............................................................. 1-7
Figure 1-10 Blind Mate Connectors on outside of CPU-NXT2. ..................................................... 1-8
Figure 1-11 Open Logic Door (left) and Warning label on Logic Door (right). ............................... 1-8
Figure 1-12 Security Wire Holes. .................................................................................................. 1-8
CHAPTER 2:
Figure 2-1 Backup batteries on right side of PCB. ......................................................................... 2-3
Figure 2-2 Boot EPROM and SPI installed in CPU-NXT. .............................................................. 2-3
Figure 2-3 Open Logic Door (left) and warning label on Logic Door (right). .................................. 2-4
Figure 2-4 CPU-NXT is installed with Logic Door open onto mounting in BBU (right). .................. 2-4
Figure 2-5 Push down on mounting tab. ........................................................................................ 2-5
Figure 2-6 Install CompactFlash cards. ......................................................................................... 2-5
Figure 2-7 Closing/installing Logic Door. ....................................................................................... 2-5
Figure 2-8 CPU-NXT Installed. ...................................................................................................... 2-6
Figure 2-9 Open Logic Door (left) and warning label on Logic Door (right). .................................. 2-7
Figure 2-10 CPU-NXT installation into BBS. ................................................................................. 2-7
Figure 2-11 Push back on mounting tab. ...................................................................................... 2-8
Figure 2-12 Install CompactFlash cards. ...................................................................................... 2-8
Figure 2-13 Closing/installing Logic Door. .................................................................................... 2-8
Figure 2-14 CPU-NXT Installed. ................................................................................................... 2-9
Figure 2-15 Lock Logic Door. ...................................................................................................... 2-10
Figure 2-16 Seal anti-static bag. ................................................................................................. 2-10
Figure 2-17 Shipping materials. .................................................................................................. 2-10
Figure 2-18 CPU-NXT Enclosure using two baffles. ................................................................... 2-11
Figure 2-19 CPU-NXT Enclosure in shipping box. ...................................................................... 2-11
Figure 2-20 Disconnect power cable. ......................................................................................... 2-11
Figure 2-21 Remove screws. ...................................................................................................... 2-12
Figure 2-22 Remove Fan. ........................................................................................................... 2-12
Figure 2-23 CPU-NXT Enclosure Fan. ....................................................................................... 2-12
Figure 2-24 Insert Fan. ................................................................................................................ 2-13
Figure 2-25 Holes in CPU-NXT Enclosure. ................................................................................. 2-13
Figure 2-26 Secure screws. ........................................................................................................ 2-13
Figure 2-27 Connect power cable. .............................................................................................. 2-14
Figure 2-28 Chip extraction tool. ................................................................................................. 2-14
Figure 2-29 Use extraction tool to grasp SPI (left) and BIOS Firmware Hub (right). .................. 2-14
Figure 2-30 Remove SPI (left) and BIOS Firmware Hub (right). ................................................. 2-15
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2 List of Figures:
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3
Figure 2-81 Pending Status message. .................................................................................... 2-39
Figure 2-82 Bluebird Diagnostic Switch. ................................................................................. 2-39
Figure 2-83 Setup Menu. ........................................................................................................ 2-40
Figure 2-84 Touchscreen Calibration screen. ......................................................................... 2-40
Figure 2-85 Bluebird Attendant Key. ....................................................................................... 2-41
Figure 2-86 Touchscreen Test screen. .................................................................................... 2-41
Figure 2-87 Touchscreen Test screen. .................................................................................... 2-41
Figure 2-88 Touchscreen Calibration screen. ......................................................................... 2-42
Figure 2-89 Touchscreen Test screen: selected pixels. .......................................................... 2-42
Figure 2-90 Date/Time screen. ............................................................................................... 2-43
Figure 2-91 Date/Time numeric touchpad. .............................................................................. 2-43
Figure 2-92 Time Zone List screen. ........................................................................................ 2-44
Figure 2-93 Secondary Time Zone List screen. ...................................................................... 2-44
Figure 2-94 GMT Time Zone List screen. ............................................................................... 2-44
Figure 2-95 Machine Setup Menu. .......................................................................................... 2-45
Figure 2-96 Device Config screen. ......................................................................................... 2-46
Figure 2-97 Machine Info Setup screen. ................................................................................. 2-46
Figure 2-98 Machine Info Setup screen (with Serial Number Field entry). ............................. 2-47
Figure 2-99 Credit Limits screen. ............................................................................................ 2-48
Figure 2-100 Credit Limits screen and numeric window. ........................................................ 2-48
Figure 2-101 Denom Configuration screen. ........................................................................... 2-50
Figure 2-102 Available Pay Tables screen. ............................................................................ 2-50
Figure 2-103 Comm Setup Menu. .......................................................................................... 2-51
Figure 2-104 Serial Comm Setup screen. .............................................................................. 2-51
Figure 2-105 SAS Setup screen. ........................................................................................... 2-53
Figure 2-106 SDS Setup screen. ........................................................................................... 2-54
Figure 2-107 Host Setup screen. ............................................................................................ 2-55
Figure 2-108 Game Setup screen. ......................................................................................... 2-56
Figure 2-109 Bet Options screen. .......................................................................................... 2-56
Figure 2-110 Available Denominations. ................................................................................. 2-57
Figure 2-111 Available Max Bet. ............................................................................................ 2-57
Figure 2-112 Voucher Menu. .................................................................................................. 2-58
Figure 2-113 Voucher Data Setup screen. ............................................................................. 2-58
Figure 2-114 Volume Setup positioning. ................................................................................ 2-59
Figure 2-115 Sound Setup screen. ........................................................................................ 2-59
Figure 2-116 Diagnostics Menu. ............................................................................................ 2-60
Figure 2-117 Diagnostics Menu, MAC Address information. .................................................. 2-60
Figure 2-118 Serial Comm Setup screen. .............................................................................. 2-61
Figure 2-119 WMSP Configuration screen. ........................................................................... 2-61
Figure 2-120 WMSP Diagnostics menu. ................................................................................ 2-62
Figure 2-121 WMSP/WSLL Traffic Statistics screen. ............................................................. 2-62
Figure 2-122 WMSP Link Statistics screen. ........................................................................... 2-63
Figure 2-123 SPN Diagnostics Menu. .................................................................................... 2-63
Figure 2-124 SPN Traffic Statistics. ........................................................................................ 2-64
Figure 2-125 SPN Link Statistics. .......................................................................................... 2-64
Figure 2-126 SPN Device Diagnostics screen. ...................................................................... 2-64
Figure 2-127 Active SPN Device Diagnostic example. .......................................................... 2-65
Figure 2-128 Game Play screen. ........................................................................................... 2-65
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4 List of Figures:
CHAPTER 3:
Figure 3-1 Bluebird Attendant Key. ............................................................................................ 3-3
Figure 3-2 The DIAGNOSTIC button (left: BBU; right: BBS). .................................................... 3-3
Figure 3-3 Common fields. ........................................................................................................ 3-3
Figure 3-4 Message displays at bottom of screen. .................................................................... 3-4
Figure 3-5 Sample fields. ........................................................................................................... 3-4
Figure 3-6 Entering a value in the numeric keypad. .................................................................. 3-4
Figure 3-7 Accounting Menu. ..................................................................................................... 3-5
Figure 3-8 Machine Accounting screen. .................................................................................... 3-5
Figure 3-9 Machine Master screen. ........................................................................................... 3-6
Figure 3-10 Second Machine Master screen. ........................................................................... 3-6
Figure 3-11 Third Machine Master screen. ............................................................................... 3-6
Figure 3-12 Machine Period screen. ......................................................................................... 3-7
Figure 3-13 Second Machine Period screen. ............................................................................ 3-7
Figure 3-14 Third Machine Period screen. ................................................................................ 3-7
Figure 3-15 Game Accounting Menu screen. ........................................................................... 3-8
Figure 3-16 Game Master Accounting screen. ........................................................................ 3-8
Figure 3-17 Wager Categories screen. .................................................................................... 3-9
Figure 3-18 Game Statistics screen. ........................................................................................ 3-9
Figure 3-19 Game Period Accounting screen. ....................................................................... 3-10
Figure 3-20 Protocol Accounting Menu. .................................................................................. 3-10
Figure 3-21 Progressive Accounting Menu. ............................................................................ 3-11
Figure 3-22 Progressive Period screen. ................................................................................. 3-11
Figure 3-23 Progressive Accounting Menu. ............................................................................ 3-12
Figure 3-24 Progressive Master screen. ................................................................................. 3-12
Figure 3-25 Bill Accounting screen. ........................................................................................ 3-13
Figure 3-26 Security Accounting screen. ................................................................................ 3-13
Figure 3-27 Next page Security Accounting screen (next page sample). ............................... 3-14
Figure 3-28 Error Accounting screen. ..................................................................................... 3-14
Figure 3-29 Accounting Menu. ................................................................................................ 3-15
Figure 3-30 Clear Period Meters option. ................................................................................. 3-15
Figure 3-31 Diagnostics Menu. ............................................................................................... 3-16
Figure 3-32 Diagnostics Menu. ............................................................................................... 3-16
Figure 3-33 Machine Info Menu. ............................................................................................. 3-17
Figure 3-34 Program Version Info screen. .............................................................................. 3-17
Figure 3-35 Hard Drive List screen. ........................................................................................ 3-18
Figure 3-36 Jurisdiction Information Menu. ............................................................................. 3-19
Figure 3-37 Jurisdictional Limits screen. ................................................................................. 3-19
Figure 3-38 Jurisdictional Bit Codes screen. .......................................................................... 3-20
Figure 3-39 Input/Output Diagnostics field. ............................................................................. 3-20
Figure 3-40 Door I/O screen (Button Panel). .......................................................................... 3-21
Figure 3-41 Second Door I/O screen. ..................................................................................... 3-21
Figure 3-42 Lamp Matrix Diagnostic screen. .......................................................................... 3-22
Figure 3-43 Cabinet inputs screen. ......................................................................................... 3-22
Figure 3-44 Cabinet Outputs screen. ...................................................................................... 3-23
Figure 3-45 Mechanical Arm Diagnostic screen. .................................................................... 3-23
Figure 3-46 Image Processor Inputs screen. .......................................................................... 3-24
Figure 3-47 Cash Device Diagnostics Menu. .......................................................................... 3-25
Figure 3-48 JCM Billval Diagnostic screen. ............................................................................ 3-25
Figure 3-49 JCM Billval Diagnostic screen: $20 bill example. ................................................ 3-26
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5
Figure 3-50 JCM Billval Diagnostic screen: ticket. .................................................................. 3-26
Figure 3-51 JCM Billval Diagnostic screen. .............................................................................3-27
Figure 3-52 Exit banner. ..........................................................................................................3-27
Figure 3-53 Coin Acceptor Diagnostics screen. .......................................................................3-28
Figure 3-54 Hopper Diagnostics screen. .................................................................................3-29
Figure 3-55 Printer Diagnostics screen. ...................................................................................3-30
Figure 3-56 Printer Diagnostics screen. ...................................................................................3-30
Figure 3-57 Video Diagnostics Menu. ......................................................................................3-31
Figure 3-58 Red Purity screen. ................................................................................................3-31
Figure 3-59 Green Purity screen. .............................................................................................3-32
Figure 3-60 Blue Purity screen. ...............................................................................................3-32
Figure 3-61 Dot Alignment screen. ..........................................................................................3-33
Figure 3-62 Graph Alignment screen. ......................................................................................3-33
Figure 3-63 White Temp screen. ..............................................................................................3-34
Figure 3-64 Sound Diagnostics Menu. ....................................................................................3-34
Figure 3-65 Speaker Diagnostics screen for 2-channel sound (left) and 4-channel sound
(right). ..............................................................................................................................................3-35
Figure 3-66 Highlighted Speaker screen for 2-channel sound (left) and 4-channel sound
(right). ..............................................................................................................................................3-35
Figure 3-67 Sound Call Diagnostics screen. ............................................................................3-36
Figure 3-68 Highlighted Sound file. ..........................................................................................3-36
Figure 3-69 WMSP Diagnostics menu. ....................................................................................3-37
Figure 3-70 WMSP Traffic Statistics screen. ............................................................................3-37
Figure 3-71 WMSP Link Statistics screen. ...............................................................................3-38
Figure 3-72 SPN Diagnostics Menu. ........................................................................................3-38
Figure 3-73 SPN Traffic Statistics screen. ...............................................................................3-39
Figure 3-74 SPN Link Statistics screen. ...................................................................................3-39
Figure 3-75 SPN Device Diagnostics screen. ..........................................................................3-40
Figure 3-76 Active SPN Device Diagnostic example. ..............................................................3-40
Figure 3-77 G2S Diagnostics Menu. ........................................................................................3-41
Figure 3-78 G2S Traffic Statistics screen. ................................................................................3-41
Figure 3-79 History Menu. .......................................................................................................3-42
Figure 3-80 Last Game Play screen. .......................................................................................3-42
Figure 3-81 Game Play screen. ...............................................................................................3-43
Figure 3-82 Event History screen. ...........................................................................................3-43
Figure 3-83 Second Event History screen. ..............................................................................3-44
Figure 3-84 Game Event History screen. ................................................................................3-45
Figure 3-85 Bill Acceptor History screen. .................................................................................3-45
Figure 3-86 Cash Out History screen. .....................................................................................3-46
Figure 3-87 Hand Pay History screen. .....................................................................................3-46
Figure 3-88 Voucher History Menu. .........................................................................................3-47
Figure 3-89 Voucher In History screen. ...................................................................................3-47
Figure 3-90 Voucher Out History screen. ................................................................................3-48
Figure 3-91 Cashless Transfer Menu. ......................................................................................3-48
Figure 3-92 Cashless Bonus History screen. ...........................................................................3-49
Figure 3-93 Cashless Funds In History screen. .......................................................................3-49
Figure 3-94 Cashless Funds Out History screen. ....................................................................3-50
Figure 3-95 Hard Drive Log screen. .........................................................................................3-50
Figure 3-96 Operator Setup Menu. ..........................................................................................3-51
Figure 3-97 Attendant Setup Menu. .........................................................................................3-51
Figure 3-98 Touchscreen Calibration screen. ..........................................................................3-52
Figure 3-99 Touchscreen Test screen. .....................................................................................3-52
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6 List of Figures:
November 2007
7
Figure 3-150 Sound Setup Slide Bar screen. ......................................................................... 3-83
Figure 3-151 Big Event Server Menu. ....................................................................................3-84
Figure 3-152 Sound Call Diagnostics screen. ........................................................................3-84
Figure 3-153 Highlighted Sound file. ......................................................................................3-85
Figure 3-154 Big Event Server Language Configuration screen. ...........................................3-85
Figure 3-155 Out of Service Selection screen. ......................................................................3-86
Figure 3-156 Out of Service screen. ......................................................................................3-86
Figure 3-157 CPU-NXT1 (left), CPU-NXT2 (right). ................................................................3-87
Figure 3-158 SVC/GAT Menu. ...............................................................................................3-87
Figure 3-159 SVC Authentication Information screen. ...........................................................3-88
Figure 3-160 Key-In Credits Switch. .......................................................................................3-88
Figure 3-161 Key-in Credits screen. .......................................................................................3-89
Figure 3-162 Key-in confirmation screen. ..............................................................................3-89
Figure 3-163 Key-in amount added screen. ...........................................................................3-89
CHAPTER 4:
Figure 4-1 Pending tilts. ............................................................................................................. 4-1
Figure 4-2 Call Attendant Prompt box. ...................................................................................... 4-2
Figure 4-3 Major Tilt In Prompt box example. ............................................................................ 4-2
Figure 4-4 Tilts indicated on the Game screen. ......................................................................... 4-2
Figure 4-5 Install CompactFlash cards in BBU (left) and BBS (right). ....................................... 4-3
Figure 4-6 Game Initialization screen. ....................................................................................... 4-3
Figure 4-7 RAM Clear message. ............................................................................................... 4-3
Figure 4-8 Bluebird Attendant Key and key turn direction. ........................................................ 4-4
Figure 4-9 The DIAGNOSTIC button (left: BBU; right: BBS). .................................................... 4-4
16-020832-00
8 List of Figures:
November 2007
About this Guide
General Information
Documentation ©2007, WMS Gaming Inc. (“WMS”). All rights reserved. No part of this documentation may be
Copyright reproduced in any form or by any means or used to make any derivative work (such as translation,
transformation, or adaptation) without written permission from WMS.
WMS reserves the right to revise this documentation and to make changes in content from time to
time without obligation on the part of WMS to provide notification of such revision or change.
WMS provides this documentation without warranty of any kind, either implied or expressed,
including, but not limited to, the implied warranties of merchantability and fitness for a particular
purpose. WMS may make improvements or changes in the product(s) and/or the program(s)
described in this documentation at any time.
Unless otherwise indicated, WMS registered trademarks are registered in the United States and
may or may not be registered in other countries.
Other brand and product names may be registered trademarks or trademarks of their respective
holders.
Game Strict legal regulations protect the gaming device. Unauthorized modifications may be illegal under
Copyright, international law. This principle also applies to WMS logos, designs, publications, and assemblies.
Trademark, and Facsimiles of WMS equipment (or any feature of it) may be illegal. This principle applies to
Patent Laws facsimiles manufactured with or without WMS components.
Check Local Operation of gaming devices may be subject to state and local laws and regulations. This manual
Laws does not solicit sale of gaming devices where they may not lawfully operate.
CE Marking The CE Marking appears on gaming devices that meet the requirements of the EU directives. On
these products, a Declaration of Conformity states that they satisfy all applicable EMC and safety
requirements.
Customer Contact the Customer Product Support Center by phone at 1-866-967-4457 or by E-mail at
Product CustomerSupport@WMS.com for twenty-four hour a day assistance.
Support Center
Conventions For clarity, this Service Manual uses the following conventions:
Text Conventions Items that appear on a Screen Display (video screen) are identified in bold text.
Button names are shown in ALL CAPS text.
Individual parts, like the Printer or Coin Mechanism, are capitalized.
Data that is shown on an LED display are indicated with the special LED TYPEFACE.
November 2007
16-020832-00
10 About this Guide: General Information
Safety Symbols and When required, information is provided in procedures about potential challenges and dangers. The
Information terms WARNING, CAUTION, and NOTE are used for specific safety reasons. For emphasis,
WARNING and CAUTION appear beside the characteristic triangle symbol. Table 1 lists notice
icons used in this guide.
Table 1 Notice Icon Descriptions
Icon/Format Description
NOTE: Information note about important features or instructions but is not critical data.
WARNING: Warning indicates a situation that may cause personal injury or death.
WARNING: Warning indicates a situation that may cause personal injury or death due to a
potential electrical hazard.
ESD: ESD alerts you to take proper grounding precautions against electrostatic
discharge (ESD) before handling a product.
November 2007
Preventing Injury and Damage 11
Preventing This section provides instructions for preventing electrical injury and protecting components from
Injury and ESD damage.
Damage
Prevent Shock and Depending on the procedure, one or more of the measures listed below must be taken to prevent
ESD electrical shock and/or electrostatic discharge (ESD) when servicing the game.
Power Game or Top Box OFF at the Power Switch
The game and, if applicable, the Top Box, have a red Power Switch that must be set to OFF when
servicing the game.
ESD Wrist Strap
Fasten a resistive type (1 or 10 Meg) ESD wrist strap on arm and ensure that it makes good skin
contact, Figure 1 (A). Secure the clip end of the wrist strap to a ground braid on a game.
Figure 1 ESD Wrist Strap on arm.
Disconnect Power Cord from Game (When not Handling ESD-Sensitive Equipment)
Disconnect the Power Supply Cord from the Power Entry Assembly, Figure 2 (A), and, if
applicable, the Top Box Line Cord from the outlet. If one is installed, remove the Hopper to access
the Power Entry Assembly.
WARNING: Disconnecting the game Power Supply Cord is the only means of disconnecting the
game from power.
Figure 2 Power Supply Cord plugged into Power Entry Assembly.
Special Instructions Whenever accessing any printed circuit boards (PCBs) or components in direct contact with
for PCBs PCBs, including EPROMs, CompactFlash® Cards, and PCB connectors, use the following
procedure to prevent ESD damage to sensitive components.
CAUTION: Opening the game and unplugging the Power Supply Cord defeats the grounding
system on the game, as the grounding pin on the Power Supply Cord ultimately connects the game
to ground.
1 Verify that the game power switch is set to OFF.
2 Verify that the ESD wrist strap is firmly secured to a game ground braid.
3 Connect/reconnect the Power Supply Cord to the Power Entry Assembly.
4 Complete all necessary PCB or component handling steps.
5 If additional steps are required for this procedure, ensure the game power switch is still set to
Off, and disconnect the game Power Supply Cord before proceeding.
12 About this Guide: General Information
November 2007
Chapter 1
Introduction and CPU Features
Reference See Table 1-1 for a list of relevant Service Manuals available from WMS:
Documentation
Table 1-1 Reference Documentation.
Service Manual Description
16-020833-xx Manual: Mechanical Reel Contains installation and configuration steps for the Snapdragon
(Snapdragon) Operating System Operating System.
The manual includes troubleshooting steps and a tilt code
reference.
16-020834-xx Manual: Bluebird Upright Video Contains an overview of the BBU features, installation steps,
Cabinet maintenance procedures, a troubleshooting chapter (with tilt code
reference), a complete list of replacement parts, and a set of
exploded view drawings.
16-020836-xx Manual: Bluebird Upright 4RM and Contains an overview of the 4RM and 5RM features, installation
5RM Cabinet (CPU-NXT OS) steps, maintenance procedures, a troubleshooting chapter (with
tilt code reference), a complete list of replacement parts, and a set
of exploded view drawings.
16-020837-xx Manual: Bluebird 5RM Cabinet with Contains an overview of the 5RM with Transmissive Reels LCD
Transmissive Reel LCD features, installation steps, maintenance procedures, a
troubleshooting chapter (with tilt code reference), a complete list
of replacement parts, and a set of exploded view drawings.
16-020838-xx Manual: Bluebird Slant Video Cabinet Contains an overview of the BBS features, installation steps,
maintenance procedures, a troubleshooting chapter (with tilt code
reference), a complete list of replacement parts, and a set of
exploded view drawings.
16-020839-xx Manual: Bluebird Peripheral Contains installation and maintenance procedures for Bluebird
Components Peripheral Components, including the Coin Acceptor, Bill
Acceptor, Hopper, Printer, LCD, and Progressive Meters.
The manual also includes all replacement part numbers, some
exploded view drawings, and all available vendor documentation.
November 2007
16-020832-00
1-2 Chapter 1: Introduction and CPU Features
Overview This Service Manual provides a feature summary and functional instructions for CPU-NXT
Operating System (OS). Details about the features and procedures for configuration are also
included in this manual.
This manual is based on CPU-NXT version SSSG-000-11xx. This OS version is based upon
previously issued OS versions, SSOS-000-xxxx. Depending on the game software, CPU-NXT or
CPU-NXT2, Figure 1-1, hardware is required.
NOTE: SSSG-000-11xx requires RAM Clear SCLR-000-18xx and later.
Figure 1-1 CPU-NXT (left) and CPU-NXT2 (right).
November 2007
About CPU-NXT 1-3
CPU-NXT Board Reference Figure 1-2 and Table 1-2 to identify the components on CPU-NXT.
Identification
A B C D E F G H I
N M L K J
O
16-020832-00
1-4 Chapter 1: Introduction and CPU Features
CompactFlash® CPU-NXT has two CompactFlash® slots and five cable connectors on the outside of the CPU
Slots and Cable Enclosure:
Connectors CompactFlash slot for OS software, Figure 1-3 (A)
CompactFlash slot for game software, Figure 1-3 (B)
Auxiliary Serial Connector, Figure 1-3 (C)
Video Connector, Figure 1-3 (D)
Ethernet/Dual USB Connector, Figure 1-3 (E)
A B C D
Blind Mate CPU-NXT attaches to the Bulkhead Board via two blind mate connectors, Figure 1-5 (A), on the
Connectors for outside of the CPU Enclosure.
Bulkhead Board Figure 1-5 Blind Mate Connectors on outside of CPU-NXT.
November 2007
CPU-NXT Parts List 1-5
Logic Door The Logic Door, Figure 1-6 (A), covers the PCB and includes two slots for the CompactFlash®
cards. The Logic Door must also be opened to remove or install CPU-NXT.
NOTE: CPU-NXT cannot be installed or removed without unlocking and/or removing the Logic Door,
as indicated on the yellow warning label on the Logic Door, Figure 1-6 (B).
Figure 1-6 Open Logic Door (left) and warning label on Logic Door (right).
CPU-NXT Parts Refer to Table 1-3 for parts associated with CPU-NXT.
List
Table 1-3 Part Descriptions.
Part Numbers Description
A-017096-00-xx cpu-nxt
6651-018251-01-00 fan assy: dc, 12v, 60x60x15mm
G-018328 asy: cpu-nxt2 pack
08-017765 crgt: box 17 3/16 x 11 x 8"
20-018327 foam: caps
16-017387-00-00 caution do not drop - labels
20-014086-05 bag: static shielding 18 x 24"
16-020832-00
1-6 Chapter 1: Introduction and CPU Features
About CPU- This section contains general information about CPU-NXT2, Figure 1-7.
NXT2 Figure 1-7 CPU-NXT2.
CPU-NXT2 Board Reference Figure 1-8 and Table 1-4 to identify the components on CPU-NXT2.
Identification
A
F
B C D E
G H I J K L M N O R
P Q
November 2007
About CPU-NXT2 1-7
Table 1-4 Layout of CPU-NXT2. (continued)
ID Connector Connector Position
G CPU-NXT2 Enclosure Fan J14
H CompactFlash® Drive (OS software) J5
I CompactFlash® Drive (game software) J4
J SPI U4
K Digital Audio (SPDIF) Connector J2
L BIOS Firmware Hub U2
NOTE: CPU-NXT requires BIOS SBOT-00001-2000 (and later); CPU-NXT2 requires BIOS
SBOT-000012-2000 (and later).
DVI Video Port J1
N Battery 1 for NVRAM subsystem BT1
Battery 2 for NVRAM subsystem BT2
O VGA Video Port/Auxiliary Serial Port J3
P 10/100/1000 Ethernet & USB 2/3 Connector J7
Q 10/100 Ethernet & USB 0/1 Connector J6
R CPU Processor Heat Sink Fan Header J3 (ETX CPU Module)
Intel Celeron® M 370, 1.5 GHz Processor U7
CompactFlash® CPU-NXT2 has two CompactFlash® slots and ten cable connectors on the outside of the
Slots and Cable Enclosure:
Connectors CompactFlash slot for OS software, Figure 1-9 (A)
CompactFlash slot for game software, Figure 1-9 (B)
SPDIF, Figure 1-9 (C)
DVI Video Port, Figure 1-9 (D)
Auxiliary Serial Port, Figure 1-9 (E)
10/100/1000 Ethernet/Dual USB Connector, Figure 1-9 (F)
10/100 Ethernet/Dual USB Connector, Figure 1-9 (G)
VGA Video Port, Figure 1-9 (H)
Four USB Connections, Figure 1-9 (I)
Figure 1-9 CompactFlash® slots and cable connectors.
E F G
A B C D
H I
16-020832-00
1-8 Chapter 1: Introduction and CPU Features
Blind Mate CPU-NXT2 attaches to the Bulkhead Board via two blind mate connectors, Figure 1-10 (A), on the
Connectors for outside of the Enclosure.
Bulkhead Board Figure 1-10 Blind Mate Connectors on outside of CPU-NXT2.
Logic Door The Logic Door, Figure 1-11 (A), covers the PCB and includes two slots for the CompactFlash®
cards. The Logic Door must also be opened to remove or install CPU-NXT2.
NOTE: CPU-NXT2 cannot be installed or removed without unlocking and/or removing the Logic
Door, as indicated on the yellow warning label on the Logic Door, Figure 1-11 (B).
Figure 1-11 Open Logic Door (left) and Warning label on Logic Door (right).
Security Wire Holes A metal wire can be looped through the two security holes, Figure 1-12 (A), in CPU-NXT and
CPU-NXT2 Enclosure to deter theft of the PCB and components.
Figure 1-12 Security Wire Holes.
November 2007
CPU-NXT2 Parts List 1-9
CPU-NXT2 Parts Refer to Table 1-5 for parts associated with CPU-NXT2.
List
Table 1-5 Part Descriptions.
Part Numbers Description
A-017096-00-xx cpu-nxt
01-018003-00-02 cvr: cpu-nxt2-ethernet
6651-018251-01-00 fan assy: dc, 12v, 60x60x15mm
G-018328 asy: cpu-nxt2 pack
08-017765 crgt: box 17 3/16 x 11 x 8"
20-018327 foam: caps
16-017387-00-00 caution do not drop - labels
20-014086-05 bag: static shielding 18 x 24"
16-020832-00
1-10 Chapter 1: Introduction and CPU Features
November 2007
Chapter 2
Software Installation
Software: CPU- As many jurisdictions do not allow games to be shipped with the game software installed, software
NXT RAM Clear is usually installed upon delivery. Software is also replaced when new versions of software become
and OS available, or to change the game theme. Reference the following sections for instructions on
Installation installing or replacing software:
Performing a RAM Clea, see "Performing a RAM Clear" on page 2-25.
Installing Game and OS Software, see "Installing CPU-NXT into a BBU" on page 2-4 and
"Installing CPU-NXT into a BBS" on page 2-7.
Configuring Required Game information. "Configuring the Game" on page 2-39.
The RAM is cleared before installing new software or upgrading an existing game. A RAM Clear is
also required after a RAM error (tilt), to alter the game denomination, or to modify some
configuration options. RAM Clearance requires a RAM Clear CompactFlash card. The RAM Clear
CompactFlash card initializes game parameters that command game software to reset. After
software installation, game software initializes or clears game parameters to their default values.
The RAM Clear 18xx (SCLR-000-18xx) is backwards compatible with earlier OS versions.
Preparing to Install This section contains steps that must be completed before installing CPU-NXT.
CPU-NXT (BBU and
BBS)
ESD: Observe the following ESD Precautions listed at Special Instructions for PCBs in the About
This Guide chapter:
Ensure that the game Line Cord is connected to the Power Entry Assembly to ground the
game.
Wear an ESD Wristrap that is secured to a ground braid on the game.
CompactFlash® The following are guidelines for handling any WMS CompactFlash® cards.
Card Handling
Guidelines
WARNING: Failure to comply with these guidelines damages the cards and renders the software
unusable.
Do not attempt to access the CompactFlash card contents using a computer or any card reading
device. Doing so modifies the card and causes the validation process to fail.
When using the Kobetron LT400 tool, choose Sector Method to validate the card. Do not use the
File Method.
If using the DVCK GLI validation tool, only v3.0 may be used. Do not use any other DVCK
versions.
If any of the above guidelines are not followed, new software must be ordered from WMS. If
returned CompactFlash cards do not show signs of inappropriate use, the WMS product warranty
applies. All game components are under warranty for 90 days from installation date, barring any
unauthorized actions and failures to comply with published WMS usage guidelines and warnings.
November 2007
Software: CPU-NXT RAM Clear and OS Installation 2-3
Remove Protective There may be protective pull-tabs on the two backup batteries on the right side of the CPU Board,
Pull-Tabs from Figure 2-1. If there are battery pull-tabs installed, remove them to connect the backup batteries to
Backup Battery the CPU Board.
WARNING: If the backup batteries are not working, the game will erase all settings when the power
is turned OFF.
Figure 2-1 Backup batteries on right side of PCB.
Check/Install Boot Depending on the jurisdiction, the Boot EPROM, Figure 2-2 (A), and SPI chip, Figure 2-2 (B), may
EEPROM SPI Chip not ship with CPU-NXT. Before installing CPU-NXT, verify that each EPROM is fully seated.
NOTE: Ensure that each EPROM notch lines up with the notch on the SPI socket, Figure 2-2 (C).
Figure 2-2 Boot EPROM and SPI installed in CPU-NXT.
A C
16-020832-00
2-4 Chapter 2: Software Installation
Installing CPU- This section contains the steps to install CPU-NXT into a BBU. If you are installing CPU-NXT into a
NXT into a BBU BBS, see "Installing CPU-NXT into a BBS" on page 2-7.
ESD: Observe the following ESD Precautions listed at Special Instructions for PCBs in the About
This Guide chapter:
Set the Power Switch to OFF.
Ensure that the game Line Cord is connected to the Power Entry Assembly to ground the
game.
Wear an ESD Wristrap that is secured to a ground braid on the game.
Mount CPU-NXT Complete the following steps to mount CPU-NXT Enclosure and install the CompactFlash cards:
Enclosure and
Install Software
1 Turn CPU-NXT Enclosure lock to the left to unlock and open, or remove, the CPU Enclosure
Logic Door, Figure 2-3 (A).
NOTE: CPU-NXT cannot be installed or removed without unlocking and/or removing the CPU
Enclosure Logic Door, as indicated on the yellow warning label on the CPU Enclosure Logic Door,
Figure 2-3 (B).
Figure 2-3 Open Logic Door (left) and warning label on Logic Door (right).
2 With the Logic Door Open or removed, Figure 2-4 (A), slide CPU-NXT Enclosure onto the four
hooks, Figure 2-4 (B).
Figure 2-4 CPU-NXT is installed with Logic Door open onto mounting in BBU (right).
November 2007
Installing CPU-NXT into a BBU 2-5
3 On the bottom, right corner of CPU-NXT, push down on the black mounting tab,
Figure 2-5, to lock the enclosure into the blind mate connectors on the top of the Bulkhead
Board, Figure 2-4 (C).
Figure 2-5 Push down on mounting tab.
4 Install the two CompactFlash cards by gently pushing down on the center of the card,
Figure 2-6:
Install the game software card into the left CompactFlash slot, Figure 2-6 (A).
Install the operating system (OS) card into the right CompactFlash slot, Figure 2-6 (B).
WARNING: Do not force the CompactFlash card down. If the card does not engage easily, it is
likely installed backwards.
Figure 2-6 Install CompactFlash cards.
A B
5 Turn the lock to the left and close the Logic Door, Figure 2-7.
NOTE: If the Logic Door detaches, reinstall it by first engaging the left mounting pin,
Figure 2-7 (A), and pushing the Logic Door slightly to the left to engage the right mounting pin.
Figure 2-7 Closing/installing Logic Door.
16-020832-00
2-6 Chapter 2: Software Installation
6 Turn the lock, Figure 2-8 (A), to the right to lock the Logic Door.
Figure 2-8 CPU-NXT Installed.
B
7 Reconnect the Video Cable to the Video Port on CPU-NXT, Figure 2-8 (B).
8 Tighten the thumbscrews to secure the Video Cable to the top of CPU-NXT,
Figure 2-8 (B).
9 Remove the ESD wriststrap from the game.
10 Set the game Power Switch to ON and test the functionality of CPU-NXT.
If the game does not operate, set the Power Switch to OFF to verify that CPU-NXT is
seated properly and check all cable connections.
November 2007
Installing CPU-NXT into a BBS 2-7
Installing CPU- This section contains the steps to install CPU-NXT into a BBS.
NXT into a BBS
ESD: Observe the following ESD Precautions listed at Special Instructions for PCBs in the About
This Guide chapter:
Set the Power Switch to OFF.
Ensure that the game Line Cord is connected to the Power Entry Assembly to ground the
game.
Wear an ESD Wristrap that is secured to a ground braid on the game.
Mount CPU-NXT Complete the following steps to mount CPU-NXT Enclosure and install the software cards:
Enclosure and 1 Turn the CPU lock to the left to unlock and open the Logic Door, Figure 2-9.
Install Software
NOTE: CPU-NXT cannot be installed or removed without unlocking and/or removing the Logic
Door, as indicated on the yellow warning label on the Logic Door, Figure 2-9 (B).
Figure 2-9 Open Logic Door (left) and warning label on Logic Door (right).
2 With the Logic Door Open or removed, Figure 2-10, slide the Enclosure onto the four hooks,
Figure 2-10 (A).
Figure 2-10 CPU-NXT installation into BBS.
B
A
16-020832-00
2-8 Chapter 2: Software Installation
3 On the top, right corner of CPU-NXT, push the black mounting tab, Figure 2-11, towards the
back of the game to lock the Enclosure into the blind mate connectors on the Bulkhead Board,
Figure 2-10 (B).
Figure 2-11 Push back on mounting tab.
4 Install the two CompactFlash cards by gently pushing down on the center of the card,
Figure 2-12:
Install the operating system (OS) card into the top CompactFlash slot, Figure 2-12 (A)
Install the game software card into the bottom CompactFlash slot, Figure 2-12 (B).
WARNING: Do not force the CompactFlash card down. If the card does not engage easily, it is
likely installed backwards.
Figure 2-12 Install CompactFlash cards.
November 2007
Maintenance for CPU-NXT 2-9
6 Turn the lock, Figure 2-14 (A), to the right to lock the Logic Door.
Figure 2-14 CPU-NXT Installed.
7 Reconnect the Video Cable to the Video Port on CPU-NXT, Figure 2-14 (B).
8 Tighten the thumbscrews to secure the Video Cable to the top of the CPU, Figure 2-14 (B).
9 Remove the ESD wriststrap from the game.
10 Set the game Power Switch to ON and test the functionality of the CPU.
If the game does not operate, set the Power Switch to OFF to verify that the CPU is seated
properly and check all cable connections.
For details on shipping CPU-NXT, see “Prepare CPU-NXT for Shipping” on page 10.
CAUTION: CPU-NXT can be damaged if misused. Do not let:
the game cabinet fall over in or out of the shipping box
a CPU Enclosure out of the packaging drop from a height of greater than 12"
a CPU Enclosure in or out of the packaging drop from a height of greater than 24"
16-020832-00
2-10 Chapter 2: Software Installation
Prepare CPU-NXT Perform the following steps to prepare CPU-NXT for shipping:
for Shipping
NOTE: This procedure only needs to be followed if CPU-NXT requires replacement, in which case
the packaging (G-018328) is used to ship new units from WMS Part Sales or to ship damaged units
back to WMS. If a game is being shipped, CPU-NXT can be shipped safely inside the Bluebird
cabinet and does NOT have to be removed and packaged separately unless mandated by
jurisdictional requirements.
1 Turn CPU-NXT Enclosure lock to the right to lock the Logic Door, Figure 2-15 (A).
Figure 2-15 Lock Logic Door.
4 Locate the shipping box (08-017765) and two baffles (20-018327), Figure 2-17.
Figure 2-17 Shipping materials.
November 2007
Maintenance for CPU-NXT 2-11
5 Pad both sides of CPU-NXT Enclosure using the two baffles, Figure 2-18.
Figure 2-18 CPU-NXT Enclosure using two baffles.
6 Insert the CPU and baffles into the box and ensure they are fully inserted, Figure 2-19.
Figure 2-19 CPU-NXT Enclosure in shipping box.
Replace CPU-NXT This section provides steps to replace CPU-NXT Enclosure Fan.
Enclosure Fan
Remove Existing CPU-NXT Enclosure Fan
Perform the following steps to remove the existing CPU-NXT Enclosure Fan:
1 Disconnect the power cable, Figure 2-20 (A).
Figure 2-20 Disconnect power cable.
16-020832-00
2-12 Chapter 2: Software Installation
2 Using a Phillips screwdriver, remove and save the two #6 panhead screws securing the
existing Fan to CPU-NXT Enclosure, Figure 2-21 (A).
Figure 2-21 Remove screws.
November 2007
Maintenance for CPU-NXT 2-13
2 Insert the new Fan with the power cable positioned as shown in Figure 2-24.
Figure 2-24 Insert Fan.
Power Cable
3 Align the holes in the new CPU-NXT Enclosure Fan with the holes in CPU-NXT Enclosure
where the previous fan was located, Figure 2-25.
Figure 2-25 Holes in CPU-NXT Enclosure.
4 Using a Phillips screwdriver, secure CPU-NXT Enclosure Fan with the two #6 panhead screws,
Figure 2-26 (A), saved in step 2 of the procedure "Remove Existing CPU-NXT Enclosure Fan"
on page 2-11.
Figure 2-26 Secure screws.
16-020832-00
2-14 Chapter 2: Software Installation
NOTE: CPU-NXT Enclosure Fan is temperature controlled and does not run unless needed.
Remove/Install Use the procedures in this section to remove and install CPU-NXT BIOS Firmware Hub and the SPI.
CPU-NXT BIOS
Remove CPU-NXT BIOS Firmware Hub or SPI
Firmware Hub and
1 Follow the steps below to remove CPU-NXT BIOS Firmware Hub or SPI.
SPI
2 Locate a chip extraction tool, Figure 2-28.
Figure 2-28 Chip extraction tool.
November 2007
Maintenance for CPU-NXT 2-15
4 Pull straight up to remove the chip, Figure 2-30.
Figure 2-30 Remove SPI (left) and BIOS Firmware Hub (right).
2 Insert the leads on the chip into the socket at board location U4, Figure 2-32.
CAUTION: Be careful not to bend or damage the leads. Damaged or bent leads can render a
chip unusable.
Figure 2-32 Insert leads into socket.
16-020832-00
2-16 Chapter 2: Software Installation
2 Press down on the BIOS to lock it into the socket, Figure 2-35.
Figure 2-35 Press down on BIOS.
CAUTION: Do not use excessive force when installing the BIOS Firmware Hub. If it does not
install easily, ensure that the BIOS is positioned properly and that the leads are not bent.
November 2007
Software: CPU-NXT2 RAM Clear and OS Installation 2-17
Software: CPU- As many jurisdictions do not allow games to be shipped with the game software installed, software
NXT2 RAM is usually installed upon delivery. Software is also replaced when new versions of software become
Clear and OS available, or to change the game theme. Reference the following sections for instructions on
Installation installing or replacing software:
Performing a RAM Clear. "Performing a RAM Clear" on page 2-25.
Installing Game and OS Software. "Installing CPU-NXT2 into a BBU" on page 2-18 and
"Installing CPU-NXT2 into a BBS" on page 2-22.
Configuring Required Game information. "Configuring the Game" on page 2-39.
The RAM is cleared before installing new software or upgrading an existing game. A RAM Clear is
also required after a RAM error (tilt), to alter the game denomination, or to modify some
configuration options. RAM Clearance requires a RAM Clear CompactFlash card. The RAM Clear
CompactFlash card initializes game parameters that command game software to reset. After
software installation, game software initializes or clears game parameters to their default values.
The RAM Clear 18xx (SCLR-000-18xx) is backwards compatible with earlier OS versions.
Preparing to Install This section contains steps that must be completed before installing CPU-NXT2.
CPU-NXT2 (BBU and
BBS)
ESD: When handling CPU-NXT2 away from the game, observe the following ESD Precautions
listed at Special Instructions for PCBs in the About This Guide chapter:
Ensure that the game Line Cord is connected to the Power Entry Assembly to ground the
game.
Wear an ESD wrist strap that is secured to a ground braid on the game.
CompactFlash® The following are guidelines for handling any WMS CompactFlash cards.
Card Handling
Guidelines
WARNING: Failure to comply with these guidelines damages the cards and renders the software
unusable.
Do not attempt to access the CompactFlash card contents using a computer or any card reading
device. Doing so modifies the card and causes the validation process to fail.
When using the Kobetron LT400 tool, choose Sector Method to validate the card. Do not use the
File Method.
If using the DVCK GLI validation tool, only v3.0 may be used. Do not use any other DVCK
versions.
If any of the above guidelines are not followed, new software must be ordered from WMS. If
returned CompactFlash cards do not show signs of inappropriate use, the WMS product warranty
applies. All game components are under warranty for 90 days from installation date, barring any
unauthorized actions and failures to comply with published WMS usage guidelines and warnings.
16-020832-00
2-18 Chapter 2: Software Installation
Remove Protective There may be protective pull-tabs on the two backup batteries on the CPU Board, Figure 2-36. If
Pull-Tabs from there are battery pull-tabs installed, remove them to connect the backup batteries to the CPU Board.
Backup Battery
WARNING: If the backup batteries are not working, the game may lose settings when the power is
turned OFF.
Figure 2-36 Backup batteries.
Check/Install SPI Depending on the jurisdiction, the SPI, Figure 2-37 (A), and BIOS Firmware Hub, Figure 2-37 (B),
and BIOS Firmware may not ship with CPU-NXT2. Before installing CPU-NXT2, verify that each chip is fully seated. For
Hub instructions on installing the chips, "Remove/Install CPU-NXT2 BIOS Firmware Hub and SPI Chip"
on page 2-35.
Figure 2-37 SPI and BIOS Firmware Hub installed in CPU-NXT2.
Installing This section contains the steps to install CPU-NXT2 into a BBU. If you are installing the CPU into a
CPU-NXT2 into BBS, "Installing CPU-NXT2 into a BBS" on page 2-22.
a BBU
ESD: Observe the following ESD Precautions listed at Special Instructions for PCBs in the About
This Guide chapter:
Set the Power Switch to OFF.
Ensure that the game Line Cord is connected to the Power Entry Assembly to ground the
game.
Wear an ESD wrist strap that is secured to a ground braid on the game.
November 2007
Installing CPU-NXT2 into a BBU 2-19
Mount Complete the following steps to mount CPU-NXT2 Enclosure and install the CompactFlash cards:
CPU-NXT2 1 Turn CPU-NXT2 Enclosure lock to the left to unlock and open, or remove, the Logic Door,
Enclosure and Figure 2-38 (A).
Install Software
NOTE: CPU-NXT2 cannot be installed or removed without unlocking and/or removing the Logic
Door, as indicated on the yellow Warning label on CPU-NXT2 Enclosure Logic Door,
Figure 2-38 (B).
Figure 2-38 Open Logic Door (left) and warning label on Logic Door (right).
2 With the Logic Door Open or removed, Figure 2-39 (A), slide CPU-NXT2 Enclosure onto the
four hooks, Figure 2-39 (B).
Figure 2-39 CPU-NXT2 is installed with Logic Door open onto mounting in BBU (right).
3 On the bottom right corner of CPU-NXT2, push down on the black mounting tab,
Figure 2-40 (A), to lock the enclosure into the blind mate connectors on the top of the Bulkhead
Board, Figure 2-39 (C).
Figure 2-40 Push down on mounting tab.
16-020832-00
2-20 Chapter 2: Software Installation
4 Install the two CompactFlash cards by gently pushing down on the center of the card:
Install the game software card into the left CompactFlash slot at board location J4,
Figure 2-41 (A).
Install the Operating System (OS) card into the right CompactFlash slot at board location J5,
Figure 2-41 (B)
WARNING: Do not force the CompactFlash card down. If the card does not engage easily, it is likely
installed backwards.
Figure 2-41 Install CompactFlash cards.
A B
5 Turn the lock to the left and close the Logic Door, Figure 2-42.
NOTE: If the Logic Door detaches, reinstall it by first engaging the left mounting pin,
Figure 2-42 (A), and pushing the Logic Door slightly to the left to engage the right mounting pin.
Figure 2-42 Closing/installing Logic Door.
A
November 2007
Installing CPU-NXT2 into a BBU 2-21
6 Turn the lock, Figure 2-43 (A), to the right to lock the Logic Door.
Figure 2-43 CPU-NXT2 Installed (dual video set-up shown).
B C D
16-020832-00
2-22 Chapter 2: Software Installation
Installing This section contains the steps to install CPU-NXT2 into a BBS.
CPU-NXT2 into
a BBS
ESD: Observe the following ESD Precautions listed at Special Instructions for PCBs in the About
This Guide chapter:
Set the Power Switch to OFF.
Ensure that the game Line Cord is connected to the Power Entry Assembly to ground the
game.
Wear an ESD wrist strap that is secured to a ground braid on the game.
Mount CPU-NXT2 Complete the following steps to mount CPU-NXT2 Enclosure and install the software cards:
Enclosure and 1 Turn CPU-NXT2 lock to the left to unlock and open the Logic Door, Figure 2-44 (A).
Install Software
NOTE: CPU-NXT2 cannot be installed or removed without unlocking and/or removing the Logic
Door, as indicated on the yellow Warning label on the Logic Door, Figure 2-44 (B).
Figure 2-44 Open Logic Door (left) and Warning label on Logic Door (right).
A B
Slot for OS
Software
2 With the Logic Door Open or removed, Figure 2-45, slide the Enclosure onto the four hooks,
Figure 2-45 (A).
Figure 2-45 CPU-NXT2 installation into BBS.
B
A
November 2007
Installing CPU-NXT2 into a BBS 2-23
3 On the top right corner of CPU-NXT2, push the black mounting tab, Figure 2-46, towards the
back of the game to lock the Enclosure into the blind mate connectors on the Bulkhead Board,
Figure 2-45 (B).
Figure 2-46 Push back on mounting tab.
4 Install the two CompactFlash cards by gently pushing on the center of the card:
Install the operating system (OS) card into the top CompactFlash slot at board location J5,
Figure 2-47 (A)
Install the game software card into the bottom CompactFlash slot at board location J4,
Figure 2-47 (B).
WARNING: Do not force the CompactFlash card into the slot. If the card does not engage
easily, it is likely installed backwards.
Figure 2-47 Install CompactFlash cards.
A
16-020832-00
2-24 Chapter 2: Software Installation
6 Turn the lock, Figure 2-49 (A), to the right to lock the Logic Door.
Figure 2-49 CPU-NXT2 Installed (dual video set-up shown).
November 2007
Performing a RAM Clear 2-25
CAUTION: This procedure erases stored information. Do not clear the RAM and install software
unless Casino management has authorized the process.
1 Open CPU-NXT2 Enclosure Door to access the CompactFlash drive.
CAUTION: The game MUST be powered OFF before inserting or removing CompactFlash
cards. Inserting or removing a card with the power ON may cause permanent damage and data
corruption.
2 Install the RAM Clear CompactFlash card into the OS CompactFlash slot at board location,
Figure 2-50 (A).
WARNING: Do not force the RAM Clear CompactFlash card into the slot. If the card does not
engage easily, it is likely installed backwards.
Figure 2-50 Install RAM Clear CompactFlash card.
A
16-020832-00
2-26 Chapter 2: Software Installation
The game completes the RAM Clear and displays the message in Figure 2-52.
Figure 2-52 RAM Clear message.
November 2007
Maintenance for CPU-NXT2 2-27
For details on shipping CPU-NXT2, see "Prepare CPU-NXT2 for Shipping" on page 2-30.
CAUTION: CPU-NXT2 can be damaged if misused. Do not let:
the game cabinet fall over in or out of the shipping box
a CPU Enclosure out of the packaging drop from a height of greater than 12"
a CPU Enclosure in or out of the packaging drop from a height of greater than 24"
an uninstalled hard drive out of the packaging drop from any height
If any of the above occurs, WMS recommends replacing the hard drive.
Remove/Install Follow the procedures in this section to remove and install the Hard Drive in CPU-NXT2.
Hard Drive
CAUTION: CPU-NXT2 Hard Drive is extremely fragile and can be damaged if dropped or impacted
against another object. Please follow the guidelines below:
Wear ESD protection at all times
Handle only one drive at a time
Handle the drive by the sides only and avoid grasping the PCB
Pad ALL work, transport, and holding areas (WMS recommends 1" foam under 1/4" ESD pad)
Clear work area of metal
Remove/install the drives from packaging separately
Separate and report any drive that is dropped or mishandled—no exceptions
Do NOT:
stack disk drives
contact drive or card with tooling
use magnetic tipped tools
rush installation
seat a drive into place with tooling
stand a drive on end or side
allow drives to contact each other
place magnets and other sources of magnetic fields close to device
16-020832-00
2-28 Chapter 2: Software Installation
2 While spreading the clips apart with one hand, use the other hand to lift up the Hard Drive from
underneath, Figure 2-54.
Figure 2-54 Remove Hard Drive.
3 Disconnect the data/power cable from the Hard Drive, Figure 2-55.
Figure 2-55 Disconnect data/power cable.
4 If it will be used again, set aside the Hard Drive in a safe location.
November 2007
Maintenance for CPU-NXT2 2-29
Reinstall the Hard Drive
Perform the following steps to reinstall the Hard Drive in CPU-NXT2:
1 Connect CPU-NXT2 data/power cable to the Hard Drive, Figure 2-56.
Figure 2-56 Connect data/power cable.
16-020832-00
2-30 Chapter 2: Software Installation
3 With the clips spread, insert the Hard Drive into the bracket, Figure 2-58.
Figure 2-58 Insert Hard Drive into bracket.
Prepare CPU-NXT2 Perform the following steps to prepare CPU-NXT2 for shipping:
for Shipping
NOTE: This procedure only needs to be followed if CPU-NXT2 requires replacement, in which case
the packaging (G-018328) is used to ship new units out of Part Sales or to ship damaged units back
to WMS. If a game is being shipped, CPU-NXT2 can be shipped safely inside the Bluebird cabinet
and does NOT have to be removed and packaged separately unless mandated by jurisdictional
requirements.
1 Turn CPU-NXT2 Enclosure lock to the right to lock the Logic Door, Figure 2-59 (A).
Figure 2-59 Lock Logic Door.
November 2007
Maintenance for CPU-NXT2 2-31
3 Seal the anti-static bag, Figure 2-60.
Figure 2-60 Seal anti-static bag.
4 Locate the shipping box (08-017765) and two baffles (20-018327), Figure 2-61.
Figure 2-61 Shipping materials.
5 Pad both sides of CPU-NXT2 Enclosure using the two baffles, Figure 2-62.
Figure 2-62 CPU-NXT2 Enclosure using two baffles.
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2-32 Chapter 2: Software Installation
6 Insert the CPU and baffles into the box and ensure they are fully inserted, Figure 2-63.
Figure 2-63 CPU-NXT2 Enclosure in shipping box.
Replace CPU-NXT2 This section provides steps to replace CPU-NXT2 Enclosure Fan.
Enclosure Fan
Remove Existing CPU-NXT2 Enclosure Fan
Perform the following steps to remove the existing CPU-NXT2 Enclosure Fan:
1 Disconnect the power cable, Figure 2-64 (A).
Figure 2-64 Disconnect power cable.
November 2007
Maintenance for CPU-NXT2 2-33
2 Using a Phillips screwdriver, remove and save the two #6 panhead screws securing the
existing Fan to CPU-NXT2 Enclosure, Figure 2-65 (A).
Figure 2-65 Remove screws.
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2-34 Chapter 2: Software Installation
2 Insert the new Fan with the power cable positioned as shown in Figure 2-68.
Figure 2-68 Insert Fan.
Power Cable
3 Align the holes in the new CPU-NXT2 Enclosure Fan with the holes in CPU-NXT2 Enclosure
where the previous fan was located, Figure 2-69.
Figure 2-69 Holes in CPU-NXT2 Enclosure.
4 Using a Phillips screwdriver, secure CPU-NXT2 Enclosure Fan with the two #6 panhead
screws, Figure 2-70 (A), saved in step 2 of the procedure "Remove Existing CPU-NXT2
Enclosure Fan" on page 2-32.
Figure 2-70 Secure screws.
November 2007
Maintenance for CPU-NXT2 2-35
5 Connect the power cable, Figure 2-71 (A).
NOTE: CPU-NXT2 Enclosure Fan is temperature controlled and does not run unless needed.
Remove/Install Use the procedures in this section to remove and install CPU-NXT2 BIOS Firmware Hub and the
CPU-NXT2 BIOS SPI Chip.
Firmware Hub and Remove the BIOS Firmware Hub or SPI
SPI Chip 1 Follow the steps below to remove the BIOS Firmware Hub or SPI.
2 Locate a chip extraction tool, Figure 2-72.
Figure 2-72 Chip extraction tool.
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2-36 Chapter 2: Software Installation
NOTE: When removing the BIOS Firmware Hub, hook the ends of the extraction tool into the
open corners of the socket, Figure 2-74.
Figure 2-74 Grasp BIOS by corners.
November 2007
Maintenance for CPU-NXT2 2-37
Install the SPI
Follow the steps below to install the SPI.
1 Position the SPI so that the notch on the edge, Figure 2-76 (A), is aligned with the notch on the
socket, Figure 2-76 (B).
Figure 2-76 Ensure that SPI is positioned correctly.
2 Insert the leads on the chip into the socket at board location U4, Figure 2-77.
CAUTION: Be careful not to bend or damage the leads. Damaged or bent leads can render a
chip unusable.
Figure 2-77 Insert leads into socket.
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2-38 Chapter 2: Software Installation
A B
2 Press down on the BIOS to lock it into the socket, Figure 2-80.
Figure 2-80 Press down on BIOS.
CAUTION: Do not use excessive force when installing the BIOS Firmware Hub. If it does not
install easily, ensure that the BIOS is positioned properly and that the leads are not bent.
November 2007
Configuring the Game 2-39
Configuring the This section provides instructions for setting the minimum required OS options and enabling the
Game game for play. For greater detail about these and all menu options to begin game play, see Chapter
3, Software Administration. This chapter provides detailed information on all available OS options
and settings.
After installing new software, the following must be configured in the following recommended order:
1 Touch Screen Calibration
2 Date and Time
3 Devices
4 Machine Info
5 Game Denominations
6 Pay Tables
7 Communications
8 Max Bet
9 Voucher
10 Game Volume
11 Host Comm
Setup Menu Complete the following steps to access the Setup Menu:
1 After the game reboots, a status message indicates that game configuration steps are needed,
Figure 2-81.
Figure 2-81 Pending Status message.
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2-40 Chapter 2: Software Installation
4 Select Setup.
The Setup Menu displays, Figure 2-83.
Figure 2-83 Setup Menu.
5 The options required to configure after installing software are available from the Setup Menu.
Touch Screen Calibrating the touch screen is a two-step process used to test the accuracy of screen placement.
Calibration The actual calibration is performed first, then the accuracy is tested using the Test Touch Screen
field. Complete the following steps to calibrate the Touch Screen:
1 From the Administration Menu, select Setup.
2 Select Touch Screen Setup.
The Touchscreen Calibration screen displays, Figure 2-84 (A).
Figure 2-84 Touchscreen Calibration screen.
November 2007
Configuring the Game 2-41
3 Turn the Attendant Key, Figure 2-85.
Figure 2-85 Bluebird Attendant Key.
4 Touch the + (cross) symbol in the lower left-hand corner, Figure 2-86.
Figure 2-86 Touchscreen Test screen.
5 Touch the + (cross) symbol in the upper right-hand corner, Figure 2-87. The screen is now
calibrated.
Figure 2-87 Touchscreen Test screen.
6 Turn the Attendant Key to exit and return to the Administration Menu.
7 To test the calibration, select Touch Screen Setup from the Setup Menu.
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2-42 Chapter 2: Software Installation
8 Select Test Touch Screen, Figure 2-88 (A), to test the accuracy of the calibration.
Figure 2-88 Touchscreen Calibration screen.
9 Touch a single location on the touch screen. The selected pixels display, Figure 2-89.
Figure 2-89 Touchscreen Test screen: selected pixels.
10 Turn the Attendant Key to exit and return to the Administration Menu.
November 2007
Configuring the Game 2-43
Date and Time The date and time must be set to maintain accuracy of game logs and other items. Complete the
following steps to set the date and time.
NOTE: OS versions SSOS-000-14A0, SSOS-000-1530, SSOS-000-1620, SSOS-000-1730, SSOS-
000-1830, SSOS-000-1910, SSSG-000-1200, and subsequent releases incorporate the new
Daylight Savings Time (DST) definitions for US and Canadian jurisdictions, per Energy Policy Act of
2005 (PUBLIC LAW 109-58-AUG.8, 2005). Beginning in 2007, DST begins at 2 a.m. on the second
Sunday of March and ends at 2 a.m. on the first Sunday of November.
1 From the Administration Menu, select Setup.
2 Select Clock Setup.
The Date/Time screen displays, Figure 2-90. Time is on a 24-hour clock.
Figure 2-90 Date/Time screen.
A B
4 Using the numeric touchpad, enter the time and date information.
5 Select Enter, Figure 2-91 (A), to save the setting.
6 If required for sychronization, reset the seconds to zero by selecting Reset Seconds,
Figure 2-90 (B).
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2-44 Chapter 2: Software Installation
8 Choose the appropriate time zone from the list and select Set. The yellow text indicates a
secondary Time Zone List screen displays, Figure 2-93.
Figure 2-93 Secondary Time Zone List screen.
NOTE: To access GMT Time Zones, select Etc, Figure 2-92. Selecting Etc displays a
Secondary Time Zone List screen with multiple GMT options, Figure 2-94.
Figure 2-94 GMT Time Zone List screen.
November 2007
Configuring the Game 2-45
NOTE: GMT Time Zone designations are defined in Table 2-1:
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2-46 Chapter 2: Software Installation
4 Touch inside each device field to scroll through the available device options until the correct
device is selected.
NOTE: When selecting the Ticket Printer, ensure the correct Printer model type is selected. Two
options for the FutureLogic Printer exist: PSA-66T, Netplex. Use the PSA-66T option if using a
non-Netplex version of the Printer.
5 Test the Printer configuration by selecting Print Void Voucher, Figure 2-96 (A).
The Printer prints a void voucher.
6 When each device is correctly set, select Save.
The Administration Menu displays.
Machine Info The Machine Info settings are optional, and no tilt condition occurs if this setting is not entered
during game setup. Machine Info may be used to identify individual games, especially for voucher
printing purposes.
1 From the Administration Menu, select Setup.
2 Select Machine Setup.
3 Select Machine Info Setup.
The Machine Info Setup screen displays, Figure 2-97.
Figure 2-97 Machine Info Setup screen.
November 2007
Configuring the Game 2-47
4 Touch inside the Serial Number field.
A numeric window displays, Figure 2-98.
Figure 2-98 Machine Info Setup screen (with Serial Number Field entry).
5 Using the numeric window, enter the Serial Number for this game and select Enter on the
numeric window.
NOTE: Enter this value carefully, as a RAM Clear will be required if the incorrect serial number
is entered.
6 Select Set Serial to the right of the Serial Number field.
The serial number is saved.
NOTE: For voucher (ticket) systems using the SAS protocol, confirm the information desired to
be printed on the Voucher in the area identified as the Asset # (or Machine #) field. If an Asset
Number is entered in this configuration screen, this is the number that will be printed on the
voucher. If this entry is left blank in the configuration screen, the Host ID will be printed on the
voucher.
7 If applicable, touch inside the Asset Number field.
A numeric window displays.
8 Using the numeric window, enter the Asset Number for this game and select Enter on the
numeric window.
NOTE: Enter this value carefully, as a RAM Clear will be required if the incorrect asset number
is entered.
9 Select Set Asset to the right of the Asset field.
The asset number is saved.
10 Select Exit. The Administration Menu displays.
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2-48 Chapter 2: Software Installation
Game Denomination The game denomination sets the value of coin that the game accepts and on which it bases the
Settings award value. Complete the following steps:
A B
F
D
4 Using the numeric touchpad window, enter the denomination for this machine.
NOTE: Carefully enter this value, as a RAM Clear is required if the incorrect denomination is
entered.
5 Select Enter, Figure 2-100 (C), to save the Base Denomination setting.
November 2007
Configuring the Game 2-49
6 Enter each limit value per your jurisdiction or location. See Table 2-2 for descriptions of the
fields.
NOTE: If a field is entered incorrectly, a message is displayed at the bottom of the screen and
the conflicted field is highlighted in red. Green fields are correctly resolved.
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2-50 Chapter 2: Software Installation
Pay Tables Select the pay table to use for each individual denomination. Complete the following steps:
1 From the Administration Menu, select Setup.
2 Select Credit Setup.
3 Select Denom Config to begin this process, Figure 2-100 (E).
The Denom Configuration screen displays, Figure 2-101.
Figure 2-101 Denom Configuration screen.
November 2007
Configuring the Game 2-51
NOTE: If this theme is a progressive game, the pay table must match the theme and max bet
amount selected in the Site Controller or Local Controller software configuration.
5 Choose the correct pay table from the options and select Set.
6 If Multi-Denom is enabled, repeat step 4 and step 5 until all valid denominations are assigned
pay tables.
Until Save is selected, the recently set denominations pay tables are highlighted, with the field
changed to a green background.
7 When complete, select Save.
The Administration Menu displays.
Communications The Comm Setup menu enables the configuring of the protocols and other settings of the host
system. Complete this portion of the game configuration based on the specific jurisdiction and site
requirements. To access the Comm Setup menu, complete the following:
1 From the Administration Menu, select Setup.
2 Select Comm Setup, Figure 2-103.
Figure 2-103 Comm Setup Menu.
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2-52 Chapter 2: Software Installation
4 Touch inside the Host Comm I field to scroll through available options.
If selecting the SAS Primary host protocol, see Table 2-3 through Table 2-7 for reference:
NOTE: In general, assign Accounting Host System to Host Comm 1 and Ticketing Host
System on Host Comm 2; or, this may be reversed per customer request.
Remote Resend
Ticketing Handpay Handpay
Accounting Host Host Address Protocol Reset Pending Host Config
Acres none 001 SAS Disabled** Enabled
Bally - SDS 001 SDS Disabled** Enabled
CDS - DOS 001 SAS Disabled** Enabled
CDS - Windows 001 SAS Disabled** Enabled
OASIS
GSI - Grips Crystal 001 SAS Disabled** Enabled
Web
GSI - Grips Signet 001 SAS Disabled** Enabled
(SDI)
IGS 001 SAS Disabled** Enabled
Konami 001 SAS Disabled** Enabled
Mikohn 001 SAS Disabled** Enabled
November 2007
Configuring the Game 2-53
NOTE: EZ-Pay is responsible for Ticket-In/Ticket-Out (TITO) only. The Accounting Host System
is responsible for all other events.
5 Select Config (to the right of the Host Comm I field) to set additional features for SAS. The
SAS Setup screen displays, Figure 2-105.
Figure 2-105 SAS Setup screen.
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2-54 Chapter 2: Software Installation
6 Select the correct settings by touching inside the available fields and scrolling or toggling
through the available options until the correct value is selected. See Table 2-8 for details.
7 Select Save.
The Serial Comm Setup screen displays, Figure 2-104.
8 Touch inside the Host Comm II field to scroll through available options and select the SDS host
protocol.
9 Select Config (to the right of the Host Comm II field), Figure 2-104, to set additional features
for SDS.
The SDS Setup screen displays, Figure 2-106.
Figure 2-106 SDS Setup screen.
November 2007
Configuring the Game 2-55
10 Touch inside the Mode field to toggle through the available options, Table 2-9:
11 Select Save.
The Serial Comm Setup screen displays, Figure 2-104.
12 Select Set to save the Comm settings.
13 At the confirmation screen, select Yes to confirm the Comm settings.
The Serial Comm Setup screen displays, Figure 2-104.
14 Select the Host Setup field.
The Host Setup screen displays, Figure 2-107.
Figure 2-107 Host Setup screen.
15 Touch inside each field to scroll or toggle through the available options until the correct settings
are selected.
16 Select Save.
The Administration Menu displays.
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2-56 Chapter 2: Software Installation
Max Bet Some of the Max Bet options are predetermined based on jurisdictional limits and restrictions. The
Max Bet options may be controlled by the SPI, which may set the available denominations, as well
as the Max Bet.
1 From the Administration Menu, select Setup.
2 Select Game Setup.
The Game Setup screen displays, Figure 2-108.
Figure 2-108 Game Setup screen.
4 If applicable, select the Must Bet All Lines field and toggle YES to require the player to bet all
the lines, Figure 2-109.
5 If applicable, select the Min Bet Per Line field and toggle through the available values for the
desired minimum amount of credits per line, Figure 2-109.
November 2007
Configuring the Game 2-57
6 Select Denom to choose an available denomination, Figure 2-110 (A).
Figure 2-110 Available Denominations.
A window displays with the Available Max Bet options, Figure 2-111 (A). Navigate to additional
maximum bets by selecting Prev and Next.
10 Highlight the desired Max Bet and select Set (the default Max Bet is the number of lines times
five).
11 If applicable, repeat steps step 6 to step 10 until all available denominations are configured.
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Voucher If not using this game with a Host system that automatically controls the printed voucher information
and validation, this sequence enables the manual entry of the information printed on the voucher.
1 From the Administration Menu, select Setup.
2 Select Voucher Setup, Figure 2-112.
Figure 2-112 Voucher Menu.
3 Select the Voucher Data Setup field to view the Voucher Data Setup screen, Figure 2-113.
Figure 2-113 Voucher Data Setup screen.
4 Using the keyboard, type the Location, Address 1, Address 2, and amount of days until
voucher Expiration that prints on the voucher. If no expiration is desired for vouchers, leave the
Expiration field blank.
Selecting Caps Lock changes the keyboard from upper case to lower case, and also
replaces numbers with symbols.
5 Select the Save field to save your selection.
6 Select Exit field to go back to the menu or Return to Game to enter the game mode.
November 2007
Configuring the Game 2-59
Game Volume The game volume is preset at a WMS-recommended level, although you may opt to reset the
volume. Complete the following steps to set the volume level:
NOTE: Some game themes may include special features and bonus rounds that play at a volume
that varies from the master setting. Lowering or increasing the setting adjusts the relative volume of
all game sounds, including, if applicable, any special or bonus sounds.
®
1 Stand directly in front of the Bose speakers. Position your head where a player's head would
be located during normal game play. Standing off to either side of the game cabinet while
adjusting volume levels results in an inaccurate setting, Figure 2-114.
Figure 2-114 Volume Setup positioning.
75
dB
85 dB
dB
75
4 To adjust the volume, slide the volume indicator, Figure 2-115 (A), up or down, or select the +
(plus) or - (minus) fields.
5 The game produces a sound sample each time the volume setting is modified.
6 Once the volume is set to the preferred level, select Save. The Administration Menu displays.
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2-60 Chapter 2: Software Installation
Progressive If installing the software onto a game with a Progressive system (LAP, WAP, MLP), continue with
Configuration the following steps to configure the Progressive options.
Obtaining MAC Address
Complete the following steps to gather game information and contact Central Operations:
1 Complete a RAM Clear (see "Performing a RAM Clear" on page 2-25).
2 After clearing RAM and Boot procedure, press the DIAGNOSTIC button.
The Diagnostic Menu displays.
3 From the Administration Menu, select Diagnostics, Figure 2-116.
Figure 2-116 Diagnostics Menu.
5 Note the MAC Address, as this information will be required to connect to the Progressive
System.
6 If the Progressive System is a WAP, contact Central Operations to begin the process of
configuring the games in the Central System: 1-800-701-0072.
NOTE: MAC Address is CPU-specific. If you replace the CPU for any reason, the game MAC
address information will change and you must contact Central Operations with this updated
information.
November 2007
Configuring the Game 2-61
Progressive Options Complete the following steps to configure Progressive options:
Configuration 1 From the Administration Menu, select Setup.
2 Select Comm Setup.
3 Select Serial Ports from the submenu.
The Serial Comm Setup screen displays, Figure 2-118.
Figure 2-118 Serial Comm Setup screen.
4 Touch inside the Progressive Type field and select WMSP (WMS Progressive), Figure 2-118.
5 Select Set to save the settings. The WMSP settings are directly transferred from the
Progressive System.
6 Select CONFIG, Figure 2-118 (A), to view the protocol feature settings.
The WMSP Configuration screen displays, Figure 2-119. This screen lists information on the
game status, protocols, baud rate, and enabled Progressive level(s).
Figure 2-119 WMSP Configuration screen.
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2-62 Chapter 2: Software Installation
3 Select WMSP Traffic Statistics to view data transfer information between the game and the
Progressive System. The WMSP/WSLL Traffic Statistics screen displays, Figure 2-121.
Figure 2-121 WMSP/WSLL Traffic Statistics screen.
4 Select Exit.
November 2007
Configuring the Game 2-63
5 Select WMSP Link Statistics to view information on the link between the game and the
Progressive System, Figure 2-122.
Figure 2-122 WMSP Link Statistics screen.
6 Select Exit.
7 To review information on the SPN devices, select SPN Diagnostics from the Diagnostics
Menu, Figure 2-123.
Figure 2-123 SPN Diagnostics Menu.
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2-64 Chapter 2: Software Installation
8 Select SPN Traffic Statistics to view data transfer information between the game and the
SPN devices, Figure 2-124.
Figure 2-124 SPN Traffic Statistics.
9 Select Exit.
10 Select SPN Link Statistics to view information on the link between the game and the SPN
device(s), Figure 2-125.
Figure 2-125 SPN Link Statistics.
11 Select Exit.
12 Select SPN Device Diagnostics to test SPN devices.
The SPN Device Diagnostics screen lists all available SPN devices, Figure 2-126.
Figure 2-126 SPN Device Diagnostics screen.
November 2007
Beginning Game Play 2-65
13 To perform an SPN device diagnostic test, select Start next to the appropriate device.
The Device Diagnostics screen displays the device actively running its diagnostic test,
Figure 2-127.
Figure 2-127 Active SPN Device Diagnostic example.
See Table 2-10 for information on the individual SPN device diagnostic tests.
Beginning The game is now configured for play. Complete the following steps to finish this procedure:
Game Play 1 Select Return to Game to close the Administration Menu and return the game to play,
Figure 2-128.
Figure 2-128 Game Play screen.
All existing tilts display in the upper right corner of the monitor for your reference until the necessary
settings are entered and saved.
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November 2007
Chapter 3
Software Administration
November 2007
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3-2 Chapter 3: Software Administration
November 2007
Overview 3-3
Overview This chapter defines the functionality of all menu items and provides detailed instructions for using
or setting each option.
Administration CPU-NXT Administration Menus are available from the Attendant/Setup Menus. Access the menus
Menus by entering the Administration Menu using the DIAGNOSTIC button, or turn the Attendant Key. On
the Bluebird Upright (BBU), Figure 3-1 (A), the Attendant Key is on the right side of the cabinet. On
the Bluebird Slant (BBS), Figure 3-1 (B), the Attendant Key is on the left side of the cabinet, under
the armrest.
Figure 3-1 Bluebird Attendant Key.
The Attendant Menu and Setup Menu are identical, except for the method of accessing them and
certain security restrictions preventing attendants from accessing setup functionality. The Attendant
Menu has fewer options than the full Administration Menu.
On the BBU, the DIAGNOSTIC button is inside the Main Door on the metal bar or shelf spanning the
middle of the cabinet. On the BBS, the DIAGNOSTIC button is inside the Hatch on the same bracket
as the Printer, Figure 3-2.
Figure 3-2 The DIAGNOSTIC button (left: BBU; right: BBS).
The Attendant/Setup Menus are navigated using the touch screen. There are several common
fields, messages, field and menu features:
Fields Common fields display at the screen, Figure 3-3, and along the right edge of the keypads. These
fields are used to save changed settings, view additional screens, Exit from the current screen, and
to return the game to play.
Figure 3-3 Common fields.
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3-4 Chapter 3: Software Administration
Messages Messages often display at the bottom of the screen to notify you of important information, including
whether or not changes were saved, Figure 3-4.
Figure 3-4 Message displays at bottom of screen.
Field Features To set field values or to toggle a field, touch inside the field, Figure 3-5. Then, if a numeric field
needs to be entered, a keypad displays.
Figure 3-5 Sample fields.
Numeric Keypad The numeric keypad includes a title, Figure 3-6 (A), a value entry area, Figure 3-6 (B), a numeric
keypad similar to a calculator, and function fields, Figure 3-6 (C).
Figure 3-6 Entering a value in the numeric keypad.
A
November 2007
Accounting Menu 3-5
Accounting The Accounting Menu (with identical functionality for both Operator and Attendant) contains
Menu submenus, Figure 3-7, most of which access screens that are for viewing purposes only. The data
involves statistics about the machine and games completed.
Figure 3-7 Accounting Menu.
Accounting - This function displays machine accounting meter information for the entire life of a game theme.
Machine Accounting Complete the following steps to view the meters:
- Machine Master 1 From the Administration Menu, select Accounting, Figure 3-7.
2 Select Machine Accounting, Figure 3-8.
Figure 3-8 Machine Accounting screen.
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3-6 Chapter 3: Software Administration
4 Touch the Next field to see the next two screens of Machine Master information,
Figure 3-10 and Figure 3-11.
Figure 3-10 Second Machine Master screen.
5 To return to the previous Machine Master screen, select the Previous field.
6 Select Exit to return to the Administration Menu.
November 2007
Accounting Menu 3-7
Accounting - This function displays machine accounting meter information since the period meters were last
Machine Accounting cleared. Complete the following steps to view the meters:
- Machine Period 1 From the Administration Menu, select Accounting, Figure 3-7.
2 Select Machine Accounting, Figure 3-8.
3 Select Machine Period.
The Machine Period screen displays, Figure 3-12.
Figure 3-12 Machine Period screen.
4 Touch the Next field to see the next two screens of Machine Period information,
Figure 3-13 and Figure 3-14.
5 To return to the previous Machine Period screen, select the Previous field.
6 Select Exit to return to the Administration Menu.
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3-8 Chapter 3: Software Administration
Accounting - This function displays game accounting meter information for the entire life of a game theme:
Game Accounting - 1 From the Administration Menu, select Accounting, Figure 3-7.
Game Master
2 Select Game Accounting, Figure 3-15.
Figure 3-15 Game Accounting Menu screen.
3 Select Game Master to view meter information since the previous RAM Clear, Figure 3-15.
The Game Master Accounting screen displays, Figure 3-16.
If more than one Game is available, the Previous Game ID and Next Game ID fields display,
enabling navigation to the other available games.
Figure 3-16 Game Master Accounting screen.
November 2007
Accounting Menu 3-9
Accounting - This function displays game accounting meter information for specific wager categories:
Game Accounting - 1 From the Administration Menu, select Accounting, Figure 3-7.
Wager Categories
2 Select Game Accounting, Figure 3-15.
3 Select Game Master, Figure 3-15.
The Game Master Accounting screen displays, Figure 3-16.
4 Select Wager Categories.
The Wager Categories screen displays, Figure 3-17.
Figure 3-17 Wager Categories screen.
Accounting - This function displays game statistics for bonuses and awards:
Game Accounting - 1 From the Administration Menu, select Accounting, Figure 3-7.
Game Statistics
2 Select Game Accounting, Figure 3-15.
3 Select Game Master, Figure 3-15.
The Game Master Accounting screen displays, Figure 3-16.
4 Select Game Stats.
The Game Statistics screen displays, Figure 3-18.
Figure 3-18 Game Statistics screen.
If more than one Game is available, the Previous Game ID and Next Game ID fields display,
enabling navigation to the other available games.
5 Select Exit to return to the Administration Menu.
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3-10 Chapter 3: Software Administration
Accounting - This function displays game accounting meter information since the period meters were last
Game Accounting - cleared. Complete the following steps to view the meters:
Game Period 1 From the Administration Menu, select Accounting, Figure 3-7.
2 Select Game Accounting, Figure 3-15.
3 Select Game Period.
The Game Period screen displays, Figure 3-19. If more than one game is available, the
Previous Game and Next Game fields display, allowing viewing of the other available games.
Figure 3-19 Game Period Accounting screen.
Accounting - The Progressive Period screen lists the total payouts, times hit, and last award hit for each
Protocol Accounting Progressive Level since the Period Meters were last cleared. To view the screen, complete the
- Progressive following steps:
Accounting 1 From the Administration Menu, select Accounting, Figure 3-7.
2 Select Protocol Accounting, Figure 3-20.
Figure 3-20 Protocol Accounting Menu.
November 2007
Accounting Menu 3-11
3 Select Progressive Accounting, Figure 3-21.
Figure 3-21 Progressive Accounting Menu.
5 If more than one screen is available, select the Next field to display additional information.
6 Clear the meters by using the Clear Period Accounting option on the Accounting Menu. See
“Accounting - Clear Period Accounting” on page 15.
7 Select Exit to return to the Administration Menu.
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3-12 Chapter 3: Software Administration
Accounting - The Progressive Master function lists, for the entire life of a game theme, the total payouts, times hit,
Protocol Accounting and last award hit for each Progressive Level. To view the screen, complete the following steps:
- Progressive 1 From the Administration Menu, select Accounting, Figure 3-7.
Accounting -
Progressive Master 2 Select Protocol Accounting, Figure 3-20.
3 Select Progressive Accounting, Figure 3-23.
Figure 3-23 Progressive Accounting Menu.
5 If more than one screen is available, select the Next field to display additional information.
6 Select Exit to return to the Administration Menu.
November 2007
Accounting Menu 3-13
Accounting - To view all master and period meter information, complete the following steps:
Bill Accounting 1 From the Administration Menu, select Accounting, Figure 3-7.
2 Select Bill Accounting.
The Bill Accounting screen displays, Figure 3-25.
Figure 3-25 Bill Accounting screen.
Accounting - To view security meters involving such data as last power failure (date and time), door open, total
Security Accounting games played, and more, complete the following steps:
1 From the Administration Menu, select Accounting, Figure 3-7.
2 Select Security Accounting.
The Security Accounting screen displays, Figure 3-26.
Figure 3-26 Security Accounting screen.
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3-14 Chapter 3: Software Administration
3 If more than one screen is available, select the Next Page field to display additional
information, Figure 3-27.
Figure 3-27 Next page Security Accounting screen (next page sample).
November 2007
Accounting Menu 3-15
Accounting - To clear all values from period meters and set them to zero, complete the following steps:
Clear Period 1 From the Administration Menu, select Accounting, Figure 3-29.
Accounting
Figure 3-29 Accounting Menu.
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3-16 Chapter 3: Software Administration
Diagnostics Diagnostics involve testing the status of a machine and system components either for regular
Menu maintenance purposes to verify functionality or to troubleshoot specific problems, Figure 3-31.
Figure 3-31 Diagnostics Menu.
Diagnostics - To display the Program Version Info screen, complete the following steps:
Machine Info - 1 From the Administration Menu, select Diagnostics, Figure 3-32.
Program Version
Info Figure 3-32 Diagnostics Menu.
D
November 2007
Diagnostics Menu 3-17
2 Select Machine Info from the Diagnostics Menu, Figure 3-33.
Figure 3-33 Machine Info Menu.
3 Select Program Version Info from the Machine Info Menu, Figure 3-33.
The Program Version Info screen displays, Figure 3-34.
Figure 3-34 Program Version Info screen.
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3-18 Chapter 3: Software Administration
The Program Version Information screen lists the data in Table 3-1:
Diagnostics - The Hard Drive List screen displays all the contents of the Hard Drive on CPU-NXT2. Complete the
Machine Info - following steps to access the Hard Drive List:
Hard Drive List 1 From the Administration Menu, select Diagnostics.
(CPU-NXT2 Only)
2 Select Machine Info from the Diagnostics Menu, Figure 3-32.
3 Select Hard Drive List from the Machine Info Menu, Figure 3-33.
The Hard Drive List screen displays, Figure 3-35.
Figure 3-35 Hard Drive List screen.
November 2007
Diagnostics Menu 3-19
Diagnostics - Review the Jurisdiction Limits information by completing the following steps:
Jurisdiction 1 From the Administration Menu, select Diagnostics, Figure 3-31.
Information -
Jurisdiction Limits 2 Select Jurisdiction Information from the Diagnostics Menu, Figure 3-36.
Figure 3-36 Jurisdiction Information Menu.
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3-20 Chapter 3: Software Administration
Diagnostics - Review the Jurisdictional Bit Codes by completing the following steps:
Jurisdiction 1 From the Administration Menu, select Diagnostics, Figure 3-31.
Information -
Jurisdictional Bit 2 Select Jurisdiction Information from the Diagnostics Menu, Figure 3-36.
Codes 3 Select Jurisdictional Bit Codes.
The Jurisdictional Bit Codes screen displays, Figure 3-38. Any undefined options are shown in
yellow:
Figure 3-38 Jurisdictional Bit Codes screen.
Diagnostics - Test the inputs and outputs of the game by completing the following steps:
Input/Output 1 From the Administration Menu, select Diagnostics, Figure 3-31.
Diagnostics -
Door I/O 2 Select Input/Output Diagnostics, Figure 3-39.
Diagnostics Figure 3-39 Input/Output Diagnostics field.
November 2007
Diagnostics Menu 3-21
The Front Panel Deck (Button Panel) screen displays, Figure 3-40.
Figure 3-40 Door I/O screen (Button Panel).
6 Test each individual mechanism by selecting its field, or automatically cycle through them all by
selecting the Auto Cycle field, Figure 3-41.
Figure 3-41 Second Door I/O screen.
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3-22 Chapter 3: Software Administration
Diagnostics - Test the inputs and outputs of the lamp matrix by completing the following steps:
Input/Output 1 From the Administration Menu, select Diagnostics, Figure 3-31.
Diagnostics - Lamp
Matrix Diagnostic 2 Select Input/Output Diagnostics, Figure 3-39.
3 Select Lamp Matrix Diagnostic.
The Lamp Matrix Diagnostic screen displays, Figure 3-42.
Figure 3-42 Lamp Matrix Diagnostic screen.
Diagnostics - Test the inputs and outputs of the Cabinet by completing the following steps:
Input/Output 1 From the Administration Menu, select Diagnostics, Figure 3-31.
Diagnostics -
Cabinet 2 Select Input/Output Diagnostics, Figure 3-39.
I/O Diagnostics 3 Select Cabinet I/O Diagnostics.
The Cabinet Inputs screen displays, Figure 3-43.
Figure 3-43 Cabinet inputs screen.
November 2007
Diagnostics Menu 3-23
4 Switch settings ON (1) or OFF (0) for various mechanisms, as listed in Table 3-3.
Diagnostics - Test the inputs and outputs of the Mechanical Arm by completing the following steps:
Input/Output 1 From the Administration Menu, select Diagnostics, Figure 3-31.
Diagnostics -
Mechanical Arm 2 Select Input/Output Diagnostics, Figure 3-39.
Diagnostic 3 Select Mechanical Arm Diagnostic.
The Mechanical Arm Diagnostic screen displays, Figure 3-45.
Figure 3-45 Mechanical Arm Diagnostic screen.
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3-24 Chapter 3: Software Administration
4 In the Mechanical Arm Lock field, lock and unlock the Mechanical Arm by selecting Locked or
Unlocked, Figure 3-45.
5 With the Mechanical Arm Lock field set to Unlocked, pull the arm and monitor the Mechanical
Arm Position field to confirm the arm switch is accurately reading the position of the arm.
6 Select Exit to return to the Administration Menu.
Diagnostics - Test the inputs and outputs of the Processor and its operating temperature by completing the
Input/Output following steps:
Diagnostics - 1 From the Administration Menu, select Diagnostics, Figure 3-31.
Processor I/O
Diagnostics 2 Select Input/Output Diagnostics, Figure 3-39.
3 Select Processor I/O Diagnostics.
The Processor Inputs screen, Figure 3-46, displays. This screen presents the settings for
Processor-related functions: ON (1) or OFF (0), as well as the Processor temperature.
Figure 3-46 Image Processor Inputs screen.
The Processor temperature typically does not exceed 129° F (54°C) when the game is
operating at room temperature, 68 to 73°F (20 to 23°C). If the temperature reading on the
Processor Inputs screen exceeds this value, verify the following:
The Processor fan and CPU Enclosure fan are operating normally.
The CPU Enclosure and game cabinet vents are not obstructed.
4 Select Exit to return to the Administration Menu.
November 2007
Diagnostics Menu 3-25
Diagnostics - Complete the following steps to initiate a Bill Acceptor Test:
Cash Device
Diagnostics -
Bill Validator
NOTE: Before initiating any Cash Device test, ensure that the device is correctly set.
1 From the Administration Menu, select Diagnostics, Figure 3-31.
2 Select Input/Output Diagnostics, Figure 3-39.
3 Select Cash Device Diagnostics, Figure 3-47.
Figure 3-47 Cash Device Diagnostics Menu.
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3-26 Chapter 3: Software Administration
November 2007
Diagnostics Menu 3-27
6 Select Reject to return the bill or voucher. A message displays to denote the successful
rejection, Figure 3-51.
NOTE: After a time-out period, the Bill Acceptor rejects the bill or voucher automatically.
7 Press Exit or Return to Game. An Exit banner displays for 2.5 seconds, ensuring that the Bill
Acceptor is disabled, Figure 3-52.
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3-28 Chapter 3: Software Administration
Diagnostics - Input/ Complete the following steps to access the Coin Acceptor Test:
Output Diagnostics - 1 From the Administration Menu, select Diagnostics, Figure 3-31.
Coin Acceptor
2 Select Input/Output Diagnostics, Figure 3-39.
3 Select Cash Devices Diagnostics, Figure 3-47.
4 Select Coin Acceptor.
The Coin Acceptor Diagnostic screen displays, Figure 3-53.
Figure 3-53 Coin Acceptor Diagnostics screen.
5 Touch inside the Coin Acceptor field to toggle the setting to Enabled, Figure 3-53 (A).
6 Touch inside the Coin Diverter field to toggle between Coin To Hopper and Coin To Drop to
indicate where the coins are being routed, Figure 3-53 (B).
7 Insert coins.
8 The number of coins inserted increments each of the fields as follows:
Coin To Hopper = Coins routed to Hopper.
Coin To Drop = Coins routed to the Drop, or coins routed to the Drop once Hopper is full.
Coin Total = The total number of coins in the Hopper and Drop.
9 Verify that the coin count increments each time a coin is inserted.
NOTE: The coin count accumulated during this Diagnostic Test does not affect the Accounting
Coin In meter. This coin count is for the purpose of testing the Coin Acceptor only.
10 When the test is complete, select Exit.
11 An Exit banner displays for 2.5 seconds to disable the Coin Acceptor.
November 2007
Diagnostics Menu 3-29
Diagnostics - Input/ Complete the following steps to test the Hopper:
Output Diagnostics - 1 From the Administration Menu, select Diagnostics, Figure 3-31.
Hopper
2 Select Input/Output Diagnostics, Figure 3-39.
3 Select Cash Devices Diagnostics, Figure 3-47.
4 Select Hopper.
The Hopper Diagnostic screen displays, Figure 3-54.
Figure 3-54 Hopper Diagnostics screen.
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3-30 Chapter 3: Software Administration
November 2007
Diagnostics Menu 3-31
Diagnostics - The Video Diagnostics submenus, Figure 3-57, are used to check the purity of color and verify
Video Diagnostics screen alignment. If there is a problem with the color or alignment, and the video input is through a
VGA cable, the LCD can be adjusted to obtain the correct effect. If the video input is through a DVI
cable, the color or alignment cannot be adjusted. Refer to your monitor documentation.
Figure 3-57 Video Diagnostics Menu.
Diagnostics - The Color Purity screens test color output of the LCD. The entire screen should appear solid red,
Video Diagnostics - green, or blue, with uniform color. Complete the following steps:
Color Purity 1 From the Administration Menu, select Diagnostics, Figure 3-31.
2 Select Video Diagnostics, Figure 3-57.
3 Select Red Purity.
The Red Purity screen displays, Figure 3-58.
Figure 3-58 Red Purity screen.
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3-32 Chapter 3: Software Administration
November 2007
Diagnostics Menu 3-33
Diagnostics - View the dot (pixel) alignment and verify the spacing is regular. Complete the following steps:
Video Diagnostics - 1 From the Administration Menu, select Diagnostics, Figure 3-31.
Dot Alignment
2 Select Video Diagnostics, Figure 3-57.
3 Select Dot Alignment.
The Dot Alignment screen displays, Figure 3-61.
Figure 3-61 Dot Alignment screen.
Diagnostics - View the graph alignment and verify the lines are straight and regularly spaced. Complete the
Video Diagnostics - following steps:
Graph Alignment 1 From the Administration Menu, select Diagnostics, Figure 3-31.
2 Select Video Diagnostics, Figure 3-57.
3 Select Graph Alignment.
The Graph Alignment screen displays, Figure 3-62.
Figure 3-62 Graph Alignment screen.
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3-34 Chapter 3: Software Administration
Diagnostics - A completely white screen with no color tint indicates a successful White Temp test. Complete the
Video Diagnostics - following steps:
White Temp 1 From the Administration Menu, select Diagnostics, Figure 3-31.
2 Select Video Diagnostics, Figure 3-57.
3 Select White Temp.
The White Temp screen displays, Figure 3-63.
Figure 3-63 White Temp screen.
Diagnostics - This function enables listening to the individual speakers at different volume levels. Complete the
Sound Diagnostics - following steps:
Speakers 1 From the Administration Menu, select Diagnostics, Figure 3-31.
2 Select Sound Diagnostics, Figure 3-64.
Figure 3-64 Sound Diagnostics Menu.
November 2007
Diagnostics Menu 3-35
3 Select Speakers.
The Speaker Diagnostics screen displays, Figure 3-65.
Figure 3-65 Speaker Diagnostics screen for 2-channel sound (left) and 4-channel sound (right).
A A
5 Select the volume field to change the volume level, Figure 3-66 (A).
6 Select Exit to complete the test.
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3-36 Chapter 3: Software Administration
Diagnostics - This function enables listening to the individual sound files at different volume levels. Complete the
Sound Diagnostics - following steps:
Sound Calls 1 From the Administration Menu, select Diagnostics, Figure 3-31.
2 Select Sound Diagnostics, Figure 3-64.
3 Select Sound Calls.
The Sound Call Diagnostics screen displays, Figure 3-67.
Figure 3-67 Sound Call Diagnostics screen.
5 Select Play.
The highlighted sound plays through the game speakers
6 Select the volume field to change the volume level, Figure 3-68 (A).
7 Select Exit to complete the test.
November 2007
Diagnostics Menu 3-37
Diagnostics - This function displays WMS Progressive traffic data corresponding to the game. Complete the
WMSP Diagnostics - following steps:
WMSP Traffic 1 From the Administration Menu, select Diagnostics, Figure 3-31.
Statistics
2 Select WMSP Diagnostics, Figure 3-69.
Figure 3-69 WMSP Diagnostics menu.
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3-38 Chapter 3: Software Administration
Diagnostics - This function displays WMS Progressive statistical link data corresponding to the game. Complete
WMSP Diagnostics - the following steps:
WMSP Link 1 From the Administration Menu, select Diagnostics, Figure 3-31.
Statistics
2 Select WMSP Diagnostics, Figure 3-69.
3 Select WMSP Link Statistics, Figure 3-69.
The WMSP Link Statistics screen displays, Figure 3-71.
Figure 3-71 WMSP Link Statistics screen.
Diagnostics - This function displays SPN traffic data corresponding to the game. Complete the following steps:
SPN Diagnostics - 1 From the Administration Menu, select Diagnostics, Figure 3-31.
SPN Traffic
Statistics 2 Select SPN Diagnostics, Figure 3-72.
Figure 3-72 SPN Diagnostics Menu.
November 2007
Diagnostics Menu 3-39
3 Select SPN Traffic Statistics, Figure 3-72.
The SPN Traffic Statistics screen displays, Figure 3-73.
Figure 3-73 SPN Traffic Statistics screen.
Diagnostics - This function displays SPN link data corresponding to the game. Complete the following steps:
SPN Diagnostics - 1 From the Administration Menu, select Diagnostics, Figure 3-31.
SPN Link Statistics
2 Select SPN Diagnostics, Figure 3-72.
3 Select SPN Link Statistics, Figure 3-72.
The SPN Link Statistics screen displays, Figure 3-74.
Figure 3-74 SPN Link Statistics screen.
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3-40 Chapter 3: Software Administration
Diagnostics - This function displays data for each individual SPN device in the game. Complete the following
SPN Diagnostics - steps:
SPN Devices 1 From the Administration Menu, select Diagnostics, Figure 3-31.
Diagnostics
2 Select SPN Diagnostics, Figure 3-72.
3 Select SPN Device Diagnostics, Figure 3-72.
The Device Diagnostics screen displays with installed SPN devices and their firmware version
data, Figure 3-75.
Figure 3-75 SPN Device Diagnostics screen.
4 To perform an SPN device diagnostic test, select Start next to the desired device.
The Device Diagnostics screen displays the device actively running its diagnostic test,
Figure 3-76.
Figure 3-76 Active SPN Device Diagnostic example.
See Table 3-4 for information on the individual SPN device diagnostic tests.
November 2007
Diagnostics Menu 3-41
Diagnostics - This function displays System Supported Gaming (SSG) protocol traffic data corresponding to the
G2S Diagnostics - game. Complete the following steps to access the G2S Traffic Statistics:
G2S Traffic 1 From the Administration Menu, select Diagnostics, Figure 3-31.
Statistics
2 Select G2S Diagnostics, Figure 3-77.
Figure 3-77 G2S Diagnostics Menu.
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3-42 Chapter 3: Software Administration
History Menu History options are logs of important game and machine-related information.
History - Game Play Use the Game Play History option to review the twenty most recently played games in the order in
which they were played. This valuable feature verifies the outcome of a game to resolve disputes.
Other statistics shown include game name, denomination, date, and type of pay out (Hopper pay,
voucher pay, or hand pay).
1 From the Administration Menu, select History, Figure 3-79.
Figure 3-79 History Menu.
November 2007
History Menu 3-43
3 To navigate the recorded games, select Previous Game / Next Game. Use the fields
respectively to advance to the previous or next game, Figure 3-81.
Figure 3-81 Game Play screen.
4 Select Exit to return to the Administration Menu or Return To Game for game play.
History - Event An event is a specific action of input or output coming to or from a component within the system.
Event logs are particularly useful for troubleshooting problems occurring on a game. Some events
are routine status reports about common events like “Main Door Open,” and others are procedural
or security related, such as “Setup Menu Entered”. Other types of events report error conditions that
prevent game play, such as “Denomination Not Set”. The event history log is a chronological listing
of the last 500 events.
1 From the Administration Menu, select History, Figure 3-79.
2 Select Event History, Figure 3-79.
The Event History screen displays, Figure 3-82.
Figure 3-82 Event History screen.
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3-44 Chapter 3: Software Administration
3 Select Next Page or Previous Page to see additional events, Figure 3-83.
Figure 3-83 Second Event History screen.
4 Select Exit to return to the Administration Menu or Return To Game for game play.
November 2007
History Menu 3-45
History - Game The Game Event History log is a chronological listing of game-related events stored by the game
Event History application. Up to twenty game-specific events are stored in this log.
1 From the Administration Menu, select History, Figure 3-79.
2 Select Game Event History, Figure 3-79.
The Game Event History screen displays, Figure 3-84.
Figure 3-84 Game Event History screen.
3 Select Exit to return to the Administration Menu or Return To Game for game play.
History - Bill Each time-stamped line shows the total money taken in by the Bill Acceptor. Cash In events are
Acceptor used as the basis of this log.
1 From the Administration Menu, select History, Figure 3-79.
2 Select Bill Acceptor History, Figure 3-79.
The Bill Acceptor History screen displays, Figure 3-85.
Figure 3-85 Bill Acceptor History screen.
3 Select Exit to return to the Administration Menu or Return To Game for game play.
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3-46 Chapter 3: Software Administration
History - Cash Out Each time-stamped line shows Cash Out Complete events and the totals for the machine. Both
player and casino-initiated cash outs are included.
1 From the Administration Menu, select History, Figure 3-79.
2 From the History Menu, select Cash Out History, Figure 3-79.
The Cash Out History screen displays, Figure 3-86.
Figure 3-86 Cash Out History screen.
3 Select Exit to return to the Administration Menu or Return To Game for game play.
History - Hand Pay Hand pay refers to money awarded by a casino attendant instead of being dispensed by the game.
This may result from mechanical trouble or casino policy to hand pay amounts over a certain limit.
1 From the Administration Menu, select History, Figure 3-79.
2 Select Hand Pay History, Figure 3-79.
The Hand Pay History screen displays, Figure 3-87.
Figure 3-87 Hand Pay History screen.
3 Select Exit to return to the Administration Menu or Return To Game for game play.
November 2007
History Menu 3-47
History - Voucher In Each time-stamped line shows Voucher In History events. Up to thirty-five events are stored in this
log.
1 From the Administration Menu, select History, Figure 3-79.
2 Select Voucher History, Figure 3-79.
The Voucher History Menu displays, Figure 3-88.
Figure 3-88 Voucher History Menu.
4 Select Exit to return to the Administration Menu or Return To Game for game play.
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3-48 Chapter 3: Software Administration
History - Voucher Each time-stamped line shows Voucher Out History events. Up to thirty-five events are stored in this
Out log.
1 From the Administration Menu, select History, Figure 3-79.
2 From the History Menu, select Hand Pay History, Figure 3-88.
3 Select Voucher Out History, Figure 3-88.
The Voucher Out History screen displays, Figure 3-90.
Figure 3-90 Voucher Out History screen.
4 Select Exit to return to the Administration Menu or Return To Game for game play.
November 2007
History Menu 3-49
3 Select Cashless Bonus History, Figure 3-91.
The Cashless Bonus History screen displays, Figure 3-92.
Figure 3-92 Cashless Bonus History screen.
4 Select Exit to return to the Administration Menu or Return To Game for game play.
4 Select Exit to return to the Administration Menu or Return To Game for game play.
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3-50 Chapter 3: Software Administration
4 Select Exit to return to the Administration Menu or Return To Game for game play.
3 Select Exit to return to the Administration Menu or Return To Game for game play.
November 2007
Setup Menu 3-51
Setup Menu The Setup Menus displayed for the operator and attendant are virtually identical except for some
security-related options. This section describes the submenus found in the operator and attendant
Setup Menu, Figure 3-96 and Figure 3-97.
Figure 3-96 Operator Setup Menu.
NOTE: Clock Setup, Machine Setup, Credit Setup, Comm Setup, Game Setup, and Voucher Setup
submenus, as shown in Figure 3-96, are not accessible by attendants.
Figure 3-97 Attendant Setup Menu.
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3-52 Chapter 3: Software Administration
Setup - Touch Calibrating the touch screen is a two-step process used to test the accuracy of screen placement.
Screen Setup The actual calibration is performed first, then the accuracy is tested using the Test Touch Screen
option.
1 From the Administration Menu, select Setup.
2 From the Setup Menu, select Touch Screen Setup.
The Touchscreen Calibration screen displays, Figure 3-98.
Figure 3-98 Touchscreen Calibration screen.
November 2007
Setup Menu 3-53
5 Select the + (cross) symbol in the upper right-hand corner, Figure 3-100. The screen is now
calibrated.
Figure 3-100 Touchscreen Test screen.
6 Turn the Attendant Key to exit and return to the Administration Menu.
7 To test the calibration, select Touch Screen Setup from the Setup Menu.
8 Select Test Touch Screen, Figure 3-101 (A), to test the accuracy of the calibration.
Figure 3-101 Touchscreen Calibration screen.
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3-54 Chapter 3: Software Administration
9 Touch a single location on the touch screen. The selected pixels display, Figure 3-102.
Figure 3-102 Touchscreen Test screen: selected pixels.
10 Turn the Attendant Key to exit and return to the Administration Menu.
Setup - Clock The date and time must be set to maintain accuracy of game logs and other items. Complete the
following steps to set the date and time.
NOTE: OS versions SSOS-000-14A0, SSOS-000-1530, SSOS-000-1620, SSOS-000-1730, SSOS-
000-1830, SSOS-000-1910, SSG-000-1200, and subsequent releases incorporate the new Daylight
Savings Time (DST) definitions for US and Canadian jurisfictions, per Energy Policy Act of 2005
(PUBLIC LAW 109-58-AUG. 8, 2005). Beginning in 2007, DST begins at 2 a.m. on the second
Sunday of March and ends at 2 a.m. on the first Sunday of November.
1 From the Administration Menu, select Setup.
2 Select Clock Setup.
The Date/Time screen displays, Figure 3-103. Time is on a 24-hour clock.
Figure 3-103 Date/Time screen.
A B
NOTE: For SSG, the time and date are set automatically. Skip to step 10 on page 3-56.
November 2007
Setup Menu 3-55
3 Change the time and date by selecting on the individual fields.
A numeric touchpad displays, Figure 3-104.
Figure 3-104 Date/Time numeric touchpad.
4 Using the numeric touchpad, enter a valid integer for the selected field.
5 Select Enter, Figure 3-104 (A), to save the setting.
6 If required for sychronization, reset the seconds to zero by selecting Reset Seconds,
Figure 3-103 (B).
7 Select Change Time Zone, Figure 3-103 (A).
The Time Zone List screen displays, Figure 3-105.
Figure 3-105 Time Zone List screen.
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3-56 Chapter 3: Software Administration
8 Choose the appropriate time zone from the list and select Set. The yellow text indicates a
secondary The Time Zone List screen, Figure 3-106.
Figure 3-106 Secondary Time Zone List screen.
NOTE: To access GMT Time Zones, select Etc, Figure 3-105. Selecting Etc displays a
Secondary Time Zone List screen with multiple GMT options, Figure 3-107.
Figure 3-107 GMT Time Zone List screen.
NOTE: GMT Time Zone designations are defined as follows, Table 3-6:
November 2007
Setup Menu 3-57
Setup - Machine Info When the machine is turned on for the first time, navigate through the enrollment procedure as
Setup outlined below.
4 Use the keypad to enter the machine Serial Number and select the keypad Enter field.
5 Select the Set Serial field, Figure 3-109, to save the serial number. The machine Serial
Number is now set and the Set Serial field is disabled.
Figure 3-109 Set Serial field.
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3-58 Chapter 3: Software Administration
8 Select the Set Asset field to save the asset number. The machine Asset Number is now set
and the Set Asset field is disabled, Figure 3-110.
Figure 3-110 Machine Info Setup (completed) screen.
9 Select Exit to return to the Administration Menu or Return To Game for game play.
Setup - Device This function configures the peripherals on this machine. Complete the following steps to set the
Setup devices:
1 From the Administration Menu, select Setup.
2 Select Machine Setup.
3 Select Device Setup
The Device Config screen, Figure 3-111, displays.
Figure 3-111 Device Config screen.
4 In the Device Config screen, select an option field next to the device type to scroll through the
list of available devices and select the appropriate device for each category.
NOTE: All devices on this screen must be set simultaneously. Once the Save field is selected,
all the options are saved and cannot be changed without a RAM Clear.
November 2007
Setup Menu 3-59
5 Select Save to save the selections.
A screen displaying the selected configuration displays, Figure 3-112.
Figure 3-112 Completed Device Config screen.
Setup - Machine Complete the following steps to configure for the Administration, Operations, and Maintenance
Ethernet IP (AOM) (AOM) Server:
1 From the Administration Menu, select Setup.
2 Select Machine Setup.
3 Select Machine IP Setup.
The Machine Ethernet IP Setup screen displays, Figure 3-113.
Figure 3-113 Machine Ethernet IP Setup screen.
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3-60 Chapter 3: Software Administration
Setup - Machine CPU-NXT games in certain international jurisdictions have a language configuration option
Setup - Language available. If a language other than English is required, refer to your regional sales office for
Configuration information on available languages for both customers and machine operators. Complete the
(International following steps to select the available language:
Versions Only) 1 From the Administration Menu, select Setup.
2 Select Machine Setup.
3 Select Language.
4 If applicable, select the desired language for the game Operator and Player, Figure 3-114.
Figure 3-114 Language Configuration Menu.
November 2007
Setup Menu 3-61
Setup - Credit Setup Credit Setup settings are extremely important and involve game play money amounts and maximum
quantity limitations determined by the casino, the taxation authority, and, in some cases,
jurisdictional requirements. Use is restricted to operators and technicians (attendants are not
permitted access). Each category, when selected, opens a keypad for changing that particular
amount. After entering the new amount, for added security, a warning message displays, verifying
whether or not to save the modified amount(s). The game denomination sets the value of the coin
that the game accepts and on which the game bases the award value.
NOTE:
Confirm that no credits are on the game before proceeding with these instructions.
Once set, a RAM Clear is required to change these settings.
1 From the Administration Menu, select Setup.
2 Select Credit Setup.
3 Select the Base Denom field, Figure 3-115 (A).
The numeric touchpad window displays, Figure 3-115 (B).
Figure 3-115 Credit Limits screen and numeric window.
A B
D C
4 Using the numeric touchpad window, enter the denomination for this machine.
NOTE: Carefully enter this value, as a RAM Clear is required if the incorrect denomination is
entered.
5 Select Enter, Figure 3-115 (C), to save the Base Denomination setting.
6 Using a similar numeric touchpad window, enter each limit value for the jurisdiction or location.
See Table 3-8 for descriptions of the fields.
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3-62 Chapter 3: Software Administration
7 If applicable, Select the Multi-Denom field to toggle Enable or Disable for the setting,
Figure 3-115 (D).
8 Select Set, Figure 3-115 (E).
9 Match a pay table with each desired denomination. Continue to the next section to set the pay
tables.
Pay Tables
Complete the following steps to select the pay tables:
1 Select Denom Config to begin this process, Figure 3-115 (F).
The Denom Configuration screen displays, Figure 3-116.
Figure 3-116 Denom Configuration screen.
November 2007
Setup Menu 3-63
2 Select the denomination to configure.
The available pay tables for the selected denomination displays, Figure 3-117.
Figure 3-117 Denom Configuration screen.
GAcres-40-87-MAXBET8 87.42%
percentage
level
NOTE: The pay table must match the theme and max bet amount selected in the Carousel
Controller software configuration.
3 Choose the correct pay table from the options and select Set.
4 If Multi-Denom is enabled, repeat step 2 and step 3 until all valid denominations are assigned
pay tables. Until Save is selected, the denominations for which you are setting pay tables are
highlighted, with the field changed to a green background.
5 To calculate the CRC for each denomination selected, select the CRC Check, Figure 3-116.
A window displays, showing the CRC for each enabled denomination, Figure 3-118.
Figure 3-118 CRC window.
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3-64 Chapter 3: Software Administration
3 Toggle each option to Disabled or Enabled, as required. See Table 3-9 for descriptions of the
fields.
4 Once the Cash Out and Promotional Options are set, select the Save field to save the settings.
5 After saving, select the Previous field to return to the Credit Limits screen.
November 2007
Setup Menu 3-65
6 When complete with the Credit Limits screen, select Save.
A confirmation prompt displays, Figure 3-120.
Figure 3-120 Confirmation for the Credit Limits screen.
Setup - Comm Setup To configure the serial ports, complete the following steps:
- Serial Ports 1 From the Administration Menu, select Setup.
2 Select Comm Setup, Figure 3-121.
Figure 3-121 Comm Setup Menu.
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3-66 Chapter 3: Software Administration
4 Select inside the Host Comm I field to scroll through available options.
If selecting the SAS Primary host protocol, see Table 3-10 through Table 3-14 for reference:
Remote Resend
Ticketing Handpay Handpay
Accounting Host Host Address Protocol Reset Pending Host Config
ACSC none 001 SAS Disabled*** Enabled Standard, Enhanced,
System
Bally - SAS 001 SAS Disabled*** Enabled System
Bally - SDS n/a SDS Disabled*** Enabled SDS Ticketing
CDS - DOS 001 SAS Disabled*** Enabled Standard
CDS - Windows 001 SAS Disabled*** Enabled Enhanced
OASIS
GSI - Crystal Web 001 SAS Disabled*** Enabled Enhanced
GSI - Signet (SDI) 001 SAS Disabled*** Enabled Standard
IGS 001 SAS Disabled*** Enabled Standard, Enhanced
Konami 001 SAS Disabled*** Enabled Enhanced
Mikohn 001 SAS Disabled*** Enabled Enhanced
Remote Resend
Ticketing Handpay Handpay
Accounting Host Host Address Protocol Reset Pending Host Config
Acres none 001 SAS Disabled*** Enabled
Bally - SDS 001 SDS Disabled*** Enabled
CDS - DOS 001 SAS Disabled*** Enabled
CDS - Windows 001 SAS Disabled*** Enabled
OASIS
GSI - Grips Crystal 001 SAS Disabled*** Enabled
Web
GSI - Grips Signet 001 SAS Disabled*** Enabled
(SDI)
IGS 001 SAS Disabled*** Enabled
Konami 001 SAS Disabled*** Enabled
Mikohn 001 SAS Disabled*** Enabled
November 2007
Setup Menu 3-67
NOTE: EZ-Pay is responsible for Ticket-In/Ticket-Out (TITO) only. Accounting Host System is
responsible for all other events.
** In general, assign Accounting Host System to Host Comm 1 and Ticketing Host System on
Host Comm 2; or, this may be reversed if customer requests.
16-020832-00
3-68 Chapter 3: Software Administration
6 Select the correct settings by selecting inside the available fields and scrolling or toggling
through the available options until the correct value is selected. See Table 3-15 for details.
Slot Accounting System (SAS) is IGT’s proprietary communication protocol. SAS allows for three different types of
validation in support of ticketing.
Field/Term Definition
Address Game identifier. If using point-to-point communication, this setting is usually 1. If using
multi-drop (multi-point) communication, this setting must be assigned by the casino or
system administrator.
Validation Standard Validation: Ticket out capabilities supported, with the Ticket Validation
number created by the machine. The Ticket cannot be inserted into another game, as
the system is unable to validate the ticket.
System Validation: Ticket in/Ticket out capabilities supported, with the Validation
number generated by the host.
Enhanced (Secured) Validation: Ticket in/Ticket out capabilities supported with the
Validation numbers generated by the machine and sent to the host.
Exceptions Messages sent by the game to the host to report game events.
General Exceptions Include messages on the general functioning of the game, door openings, Hopper full,
and any hardware or software issues.
Status Exceptions Include messages on the current game status, such as whether the game is in play, tilt
condition, idle, or disabled.
Security Exceptions Include messages that affect game security, such as entering Administrative options,
modifying game setup options, or starting or shutting down game play.
Tilt Exceptions Include tilts encountered by the game.
Remote Handpay Controls whether the game supports remote handpay reset by the host.
Reset
Resend Handpay Controls whether the game reports handpay pending exceptions every fifteen seconds
Pending until handpay information is recorded by the host.
7 Select Save. The Serial Comm Setup screen displays, Figure 3-122.
8 Select inside the Host Comm II field to scroll through available options and select the SDS host
protocol.
9 Select Config (to the right of the Host Comm II field), Figure 3-122, to set additional features
for SDS.
The SDS Setup screen displays, Figure 3-124.
Figure 3-124 SDS Setup screen.
November 2007
Setup Menu 3-69
10 Touch inside the Mode field to toggle through the available options, Table 3-16:
Field/Term Definition
Basic SDS Mode Game supports basic SDS Simple Serial protocol event handling. Simple Serial cannot
manage multiple games in a slot machine or multiple bet games.
Extended SDS Mode Game supports SDS Simple Serial protocol event handling plus Extended Simple Serial
message support. Extended Simple Serial supports games that allow multiple
denominations and/or multiple games in one gaming device, as well as System Cashless
and SDS Coupons.
Coupon SDS Mode Game supports SDS Simple Serial and Extended Simple Serial protocol, plus SDS
Coupons Extensions, which is a comprehensive set of features that enable casino
operators to issue bar-coded coupons to players as part of their casino marketing.
Ticket SDS Mode Game supports SDS Simple Serial and Extended Simple Serial protocol, plus SDS
Ticket Extensions, which allows for machine ticket printing and redemption.
11 Select Save.
The Serial Comm Setup screen displays, Figure 3-122.
12 Select Set to save your Comm settings.
13 At the confirmation screen, select Yes to confirm the Comm settings.
The Serial Comm Setup screen displays, Figure 3-122.
14 Select the Host Setup field.
The Host Setup screen displays, Figure 3-125.
Figure 3-125 Host Setup screen.
15 Select inside each field to scroll or toggle through the available options until the correct settings
are selected.
16 Select Save. The Administration Menu displays.
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3-70 Chapter 3: Software Administration
Setup - Comm Setup To configure Wager Account Transfer (WAT) settings, complete the following steps:
- Wager Account 1 From the Administration Menu, select Setup.
Transfer (WAT)
Setup 2 Select Comm Setup, Figure 3-96.
3 Select WAT Setup from the Comm Administration Menu.
The Wager Account Transfer Options screen displays, Figure 3-126.
Figure 3-126 Wager Account Transfer Options screen.
4 To activate the available WAT options, select Enable for each option, Table 3-17:
November 2007
Setup Menu 3-71
7 Select WAT Limits from the Comm Setup Menu. The WAT Limits Setup screen displays,
Figure 3-127.
Figure 3-127 WAT Limits Setup screen.
9 Select Set Limit as you set each limit to save the setting.
10 Select Exit to display the Administration Menu.
Setup - Comm Setup To utilize Debit transfers to the game, register each game as a point of sale (POS) terminal. This
- Advanced Funds registers each game with the Host System.
Transfer (AFT) Complete the following steps to configure AFT:
Setup: Registering
Games 1 From the Administration Menu, select Setup.
2 Select Comm Setup, Figure 3-82.
3 Select AFT Reg/Unreg from the Comm Setup Menu.
The AFT Registration screen, Figure 3-128, displays.
Figure 3-128 AFT Registration screen.
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3-72 Chapter 3: Software Administration
4 Depending on the Host System setup, the registration is completed automatically or requires
an acknowledgement. Complete the registration as directed, and verify the GM Status changes
to Registered.
5 Select Exit to return to the Administration Menu.
3 Touch inside the Progressive Type field and select WMSP (WMS Progressive).
4 Select Set to save the settings.
The WMSP settings are directly transferred from the Progressive System. To view the settings,
select CONFIG (to the right of the Progressive Type field) to view the protocol features. The
WMSP Configuration screen displays, Figure 3-130. This screen lists information on the game
status, protocols, baud rate, and enabled Progressive level(s).
November 2007
Setup Menu 3-73
Setup - Game Setup The Doubleup Autoplay Max Bet Feature is included in select game themes, as is determined by the
- Doubleup Autoplay Jurisdictional EEPROM chip. It enables players to attempt to double their wins with a short game
Max Bet Feature (for between spins. For games that have the Doubleup Autoplay Max Bet Feature, complete the
Select Themes) following steps:
1 From the Administration Menu, select Setup.
2 Select Game Setup.
The Game Setup screen displays, Figure 3-131.
Figure 3-131 Game Setup screen.
5 Select Save and Exit field to save the configuration and return to the menu. Select Exit field to
go back to the menu or Return to Game to enter the game mode.
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3-74 Chapter 3: Software Administration
Setup - Maximum This screen sets the available denominations and the available maximum bets. Some of the Max
Bet Bet options are predetermined based on jurisdictional limits and restrictions. The Max Bet options
may be controlled by the Jurisdictional ID (SPI) chip, which may set the available denominations, as
well as the Max Bet.
1 From the Administration Menu, select Setup.
2 Select Game Setup.
The Game Setup screen displays, Figure 3-133.
Figure 3-133 Game Setup screen.
4 If applicable, select the Must Bet All Lines field and toggle YES to require the player to bet all
the lines, Figure 3-134.
5 If applicable, select the Min Bet Per Line field and toggle through the available values for the
desired minimum amount of credits per line, Figure 3-134.
November 2007
Setup Menu 3-75
6 Select Denom to choose an available denomination, Figure 3-135 (A).
Figure 3-135 Available Denominations.
A window displays with the Available Max Bet options, Figure 3-136 (A). Navigate to additional
maximum bets by selecting Prev and Next.
9 Highlight the desired Max Bet and select Set (the default Max Bet is the number of lines times
five).
10 If applicable, repeat step 6 to step 9 until all available denominations are configured.
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3-76 Chapter 3: Software Administration
Setup - Review Pay If the Paytable option is available, complete the following steps to review the pay table awards and
Table (if applicable) the corresponding reel combinations:
1 From the Administration Menu, select Setup.
2 Select Game Setup.
The Game Setup screen displays, Figure 3-137.
Figure 3-137 Game Setup screen.
3 Select Paytable.
The Pay Table Test screen displays, Figure 3-138.
Figure 3-138 Pay Table Test screen.
November 2007
Setup Menu 3-77
4 To start the sequence of displaying winning combinations and the corresponding awards,
select Start.
The reels are set in the first winning combination and the LEDs display the corresponding
award. The screen displays two fields to enable navigation to the previous combination or next
combination, Figure 3-139.
Figure 3-139 Review Pay Table Navigation screen.
5 To display other winning combinations and the corresponding awards, select Previous and
Next, Figure 3-139.
6 For games that have multiple wagering amounts and corresponding outcomes, a Bet field
changes the amount of the bet and the corresponding award, Figure 3-140.
Figure 3-140 Review Pay Table Navigation screen with Bet field.
7 Select Exit field to go back to the menu or Return to Game to enter the game mode.
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3-78 Chapter 3: Software Administration
Setup - Voucher If not using this game with a Host system that automatically controls the printed ticket information
Setup and validation, this sequence enables the manual entry of the information printed on the ticket.
1 From the Administration Menu, select Setup.
2 Select Voucher Setup, Figure 3-141.
Figure 3-141 Voucher Menu.
3 Select the Voucher Data Setup field to view the Voucher Data Setup screen,
Figure 3-142.
Figure 3-142 Voucher Data Setup screen.
4 Using the keyboard, type the Location, Address 1, Address 2, and amount of days until
voucher Expiration that prints on the voucher. If no expiration is desired for vouchers, leave the
Expiration field blank.
Selecting Caps Lock changes the keyboard from upper case to lower case, and also
replaces numbers with symbols.
5 Select the Save field to save your selection.
6 Select Exit field to go back to the menu or Return to Game to enter the game mode.
November 2007
Setup Menu 3-79
Setup - Sound Setup The game volume is preset at a WMS-recommended level, however, the volume may be reset.
Complete the following steps to set the volume level:
1 Stand directly in front of the Bose speakers. Position your head where a player's head would
be located during normal game play. Standing off to either side of the game cabinet while
adjusting volume levels results in an inaccurate setting, Figure 3-143.
Figure 3-143 Volume Setup positioning.
75
dB
85 dB
dB
75
4 To adjust the volume, slide the volume indicator, Figure 3-144 (A), up or down, or select the +
(plus) or - (minus) fields.
5 The game produces a sound sample each time the volume setting is modified.
6 Once the volume is set to the preferred level, select Save. The Administration Menu displays.
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3-80 Chapter 3: Software Administration
Setup - Out of This function sets the game in an Out of Service mode, prohibiting play of the game.
Service 1 In the Administration Menu, select Out of Service. The Out of Service Selection screen
displays, Figure 3-145.
Figure 3-145 Out of Service Selection screen.
2 Press Set to place the game into Out of Service mode, Figure 3-146.
Figure 3-146 Out of Service screen.
3 To return the game to service, turn the Attendant Key, Figure 3-1.
November 2007
Setup - Progressive 3-81
Setup - The game requires specific configuration settings to be part of a progressive system.
Progressive
Obtaining the MAC To configure a Progressive System, the MAC address from each game in the Progressive System is
Address from a required. Complete the following steps to obtain the MAC address from a game:
Game 1 Unlock and open the Main Door.
2 If the game is not already running, power the game ON at the Power Switch and wait for the
game to boot.
3 Press the DIAGNOSTICS button.
The Administration Menu displays.
4 Select the Diagnostics Menu.
5 Select Version Information.
The Program Version Info screen displays, Figure 3-147.
Figure 3-147 Diagnostics Menu, MAC Address information.
Note the MAC Address. The information is required for the Progressive application.
6 If applicable for Local Area Progressive (LAP), the MAC Address information is required for the
LAP User Interface application. For Wide Area Progressive (WAP), contact Central Operations
and provide the MAC Address to begin the process of configuring the games in the Central
System: 1-800-701-0072.
NOTE: MAC Address is CPU-specific. If the CPU is replaced for any reason, the game MAC
address information changes. Repeat the steps in this section for updated information.
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3-82 Chapter 3: Software Administration
Big Event If the game theme is from the Monopoly Big Event family, the OS includes Big Event-specific
Server Menu settings to control the Overhead Display and Big Event Server features. This section provides
instructions for using the functions.
NOTE: The Big Event Server may only be accessed by one game at a time.
Big Event Server - Complete the following steps to configure Big Event sound options:
Big Event Sound 1 From the Administration Menu, select Big Event Server, Figure 3-148.
Figure 3-148 Big Event Server Menu.
3 To adjust the Current Volume level, select the + (plus) or - (minus) fields, Figure 3-149 (A).
4 Listen to the new sound level by selecting, under Play Test Sound, the fields of Attract or Big
Event, Figure 3-149 (B). The Current Volume level may also be adjusted while the selected
sound is playing.
NOTE: The Big Event sound options are only available when the Big Event Server door is open.
November 2007
Big Event Server Menu 3-83
5 Once the volume is set to the preferred level, select Save.
NOTE: If the Automatic Sound Schedule is active, the volume override setting remains in effect
until the next time interval starts. See See “Automatic Sound Schedule” on page 83.
6 Select Exit to return to the Administration Menu or Return To Game for game play.
8 To adjust the volume, slide the volume indicator, Figure 3-150 (A), up or down, or select
the + (plus) or - (minus) fields.
9 Once the volume is set to the preferred level, select OK.
10 Repeat for each time setting.
11 Select Save to record the settings.
12 Select Exit to return to the Administration Menu or Return To Game for game play.
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3-84 Chapter 3: Software Administration
Big Event Server - This function enables listening to the individual sound files at different volume levels. Complete the
BE Server Sound following steps:
Calls 1 Open the Big Event Server door.
2 From the Administration Menu, select Big Event Server, Figure 3-151.
Figure 3-151 Big Event Server Menu.
November 2007
Big Event Server Menu 3-85
4 Select the sound file(s) to play.
The sound file(s) are highlighted, Figure 3-153.
Figure 3-153 Highlighted Sound file.
5 Select Play.
The highlighted sound plays through the Big Event system speakers.
6 Select the volume field, Figure 3-153 (A), to change the volume level.
7 Select Exit to complete the test.
Big Event Server - Big Event Servers, in certain international jurisdictions, have a language configuration option
Language available. If a language other than English is required, refer to your regional sales office for
Configuration information on available languages for both operator and machine players. Complete the following
steps to select the available language:
(international
versions only) 1 Open the Big Event Server door.
2 From the Administration Menu, select Big Event Server, Figure 3-151.
3 Select Languages Setup, Figure 3-151.
The Language Configuration screen displays, Figure 3-154.
Figure 3-154 Big Event Server Language Configuration screen.
4 If applicable, select the desired language for the game Operator and Player, Figure 3-154.
5 Select Save to save changes.
6 Select Exit to return to the Administration Menu.
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3-86 Chapter 3: Software Administration
Out of Service This function sets the game in an Out of Service mode, prohibiting play of the game.
1 In the Administration Menu, select Out of Service. The Out of Service Selection screen
displays, Figure 3-155.
Figure 3-155 Out of Service Selection screen.
2 Press Set to place the game into Out of Service mode, Figure 3-156.
Figure 3-156 Out of Service screen.
3 To return the game to service, turn the Attendant Key, Figure 3-1.
November 2007
Using SVC/GAT 3-87
Using SVC/GAT Complete the following steps to use a software verification (SVC)/game authentication terminal
(GAT) to verify game software components:
1 Open the Main Door.
2 Using an SVC or GAT terminal, connect a standard serial cable to the serial connector on the
CPU-NXT Boards, Figure 3-157 (A).
Figure 3-157 CPU-NXT1 (left), CPU-NXT2 (right).
B
A
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3-88 Chapter 3: Software Administration
Each component is automatically authenticated. The progress of the process is displayed for
each individual component and for the entire series of components.
NOTE: If necessary, consult the SVC/GAT documentation for more information on utilizing the
application or terminal.
6 When testing is complete, select Exit.
Key-In Credits When installed with the Key-In Credit feature, the game permits the attendant to add credits to the
(Russia Only) Credit Meter.
1 Insert the Key-In Credit key into the Key-In Credits switch and turn clockwise,
Figure 3-160 (A).
Figure 3-160 Key-In Credits Switch.
November 2007
Key-In Credits (Russia Only) 3-89
The Key-In Credits screen displays, Figure 3-161.
Figure 3-161 Key-in Credits screen.
2 Using the numeric keypad, enter the amount of currency to add to the game and select the
keypad Enter field.
A confirmation screen displays, Figure 3-162.
Figure 3-162 Key-in confirmation screen.
3 Select Yes.
4 Turn the Key-In Credits key counterclockwise back to the starting position (12 o’clock position).
The amount added to the game displays, Figure 3-163.
Figure 3-163 Key-in amount added screen.
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3-90 Chapter 3: Software Administration
November 2007
Chapter 4
Troubleshooting
Overview This chapter provides troubleshooting details specifically for CPU-NXT Operating System (OS).
Troubleshooting The game displays tilts when errors occur, a peripheral device needs service, or when game
security is at risk. The game enters Tilt Mode when it cannot be played.
NOTE: If the information in this section cannot resolve the issue, contact the Customer Product
Support Center at 866.967.4457 or customersupport@wms.com.
To list all the tilts pending on the game, insert and turn the Attendant Key.
The active tilts are listed on the right side of the screen, Figure 4-1 (A).
Figure 4-1 Pending tilts.
November 2007
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4-2 Chapter 4: Troubleshooting
Major Tilts When a game enters the Tilt Mode with a major tilt, game play cannot continue and requires the
calling of an attendant, Figure 4-2.
Figure 4-2 Call Attendant Prompt box.
2 Complete the steps in the following Troubleshooting tables to clear the tilt.
Minor Tilts Minor tilts, when game play can continue but requires some attention, display while in the
Administration Mode or the Attendant Mode. Complete the following steps to clear a minor tilt:
1 To access the minor tilts, turn the Attendant Key or press the DIAGNOSTIC Button.
The active tilts are listed on the right side of the screen, Figure 4-1 (A).
2 Complete the steps in the Troubleshooting tables to clear the tilts.
Indicators Depending on the jurisdiction, some tilts and events display on the bottom of the Game Screen until
cleared, Figure 4-4 (A).
Figure 4-4 Tilts indicated on the Game screen.
Performing a Follow the steps below to perform a RAM Clear on CPU-NXT and CPU-NXT2:
RAM Clear
CAUTION: This procedure erases stored information. Do not clear the RAM and install software
unless Casino management has authorized the process.
1 Open CPU-NXT or CPU-NXT2 Enclosure Door to access the CompactFlash drive.
CAUTION: The game MUST be powered OFF before inserting or removing CompactFlash
cards. Inserting or removing a card with the power ON may cause permanent damage and data
corruption.
2 Install the RAM Clear CompactFlash card into the OS CompactFlash slot at board location,
Figure 4-5 (A).
Install the two CompactFlash cards by gently pushing on the center of the card:
Install the operating system (OS) card into the top CompactFlash slot, Figure 4-5 (A)
November 2007
Performing a RAM Clear 4-3
Install the game software card into the bottom CompactFlash slot, Figure 4-5 (B).
Figure 4-5 Install CompactFlash cards in BBU (left) and BBS (right).
A B
WARNING: Do not force the RAM Clear CompactFlash card into the slot. If the card does not
engage easily, it is likely installed backwards.
3 Close and lock CPU-NXT2 Enclosure Door.
4 Turn the game power to ON.
5 The machine boots and a progress indicator with the WMS logo displays while the RAM Clear
process initializes, Figure 4-6.
Figure 4-6 Game Initialization screen.
The game completes the RAM Clear and displays the message in Figure 4-7.
Figure 4-7 RAM Clear message.
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4-4 Chapter 4: Troubleshooting
Clearing a Tilt Many tilts are cleared by turning the Attendant Key or pressing the DIAGNOSTIC button. This
section identifies the location of each.
Attendant Key On the Bluebird Upright (BBU), Figure 4-8 (A), the Attendant Key is on the right side of the cabinet.
On the Bluebird Slant (BBS), Figure 4-8 (B), the Attendant Key is on the left side of the cabinet,
under the armrest.
Figure 4-8 Bluebird Attendant Key and key turn direction.
DIAGNOSTIC Button On the BBU, the DIAGNOSTIC button is inside the Main Door on the metal bar or shelf spanning the
middle of the cabinet. On the BBS, the DIAGNOSTIC button is inside the Hatch on the same bracket
as the Printer, Figure 4-9 (A).
Figure 4-9 The DIAGNOSTIC button (left: BBU; right: BBS).
November 2007
Tilt Codes 4-5
Tilt Codes Refer to Table 4-1 for a definition and possible solution(s) for the tilts displayed by a CPU-NXT
game.
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4-6 Chapter 4: Troubleshooting
November 2007
Tilt Codes 4-7
Table 4-1 Tilt Codes (continued)
Display Definition Possible Solution(s)
Coin Acceptor The Coin Acceptor reported a Check the Coin Acceptor and optics for coin jams.
Device Error device error.
For the MC40 and the IDX
C480431, a device error is
reported if:
A coin is behind the
comparator (coil)
The lower optic is blocked (the
lower optic before the upper
optic)
A reverse coin was detected
The rake solenoid is faulty (the
rake is held down)
For the IDX C480435, a device
error is reported if:
There was no sense signal
with an optic signal
There was a sense signal with
no optic signal
Coin Acceptor Jam The Coin Acceptor reported that Check Coin Acceptor and optics. Clear any jammed
one or more coins are jammed in coins.
the coin path.
Coin Acceptor The Coin Acceptor detected that Check the Coin Acceptor connection at the
System Error the coin in signals did not occur in Bulkhead Board.
the expected order.
Coin Acceptor The Coin Acceptor reported that a Check the Coin Acceptor for evidence of stringing or
Tamper tamper occurred. other attempts at cheating. If a sample coin is used,
verify the sample coin is correct and properly
For the MC40 and the IDX seated.
C480431, a tamper is reported if
the sample coin was removed.
For the IDX C480435, a tamper is
reported if a reverse coin was
detected.
Double Call Two separate Call Attendant Replace the BIOS chip.
Attendant messages display.
Replace the SPI chip. If this does not work,
replace both the BIOS and SPI chips at the
same time.
Replace the CPU Board.
Drop Door Open Drop Door is open. Check the Drop Door.
Check connections on cherry switch.
Replace switch.
Replace the CPU Board.
Replace Bulkhead.
EPROM Device Critical error: An improper or non- Replace the Bulkhead Board.
Error functional device was detected
and all processes were
suspended.
EPROM System Critical error: An invalid signature Perform the corresponding solution:
Error ID was detected and all processes
RAM Clear
were suspended.
Replace the CPU Board battery and RAM Clear.
Extra Coin Out The OS detected a coin out after Check Hopper and knife.
the payout was complete.
Hard Meter 1 The meter connector is Check the meter connection. If necessary,
disconnected disconnected. replace the meter harness.
Replace the CPU Board.
Replace Bulkhead.
Hard Meter 2 The meter connector is Check the meter connection. If necessary,
disconnected disconnected. replace the meter harness.
Replace the CPU Board.
Replace Bulkhead.
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4-8 Chapter 4: Troubleshooting
November 2007
Tilt Codes 4-9
Table 4-1 Tilt Codes (continued)
Display Definition Possible Solution(s)
Lamp Matrix Lamp Matrix did not respond to the Clear tilt by opening and closing Main Door. If the
Command Timeout command sent. error continues, power cycle the game.
Change the Lamp Matrix Controller Board if the
problem persists.
Lamp Matrix Device Lamp Matrix returned a bad Clear tilt by opening and closing Main Door. If the
Response Error response to the command sent. error continues, power cycle the game.
Change the Lamp Matrix Controller Board if the
problem persists.
Lamp Matrix Invalid Lamp Matrix firmware version did Run SPN Diagnostics and make sure that the
Firmware Version not match the requirement. firmware version is correct. If the firmware is not
correct, change the firmware.
LED Command LED did not respond to the Clear tilt by opening and closing Main Door. If the
Timeout command sent. error continues, power cycle the game.
Change the LED Display Board if the problem
persists.
LED Device LED returned a bad response to Clear tilt by opening and closing Main Door. If the
Response Error the command sent. error continues, power cycle the game.
Change the LED Display Board if the problem
persists.
LED Invalid LED firmware version did not Run SPN Diagnostics and make sure that the
Firmware Version match the requirement. firmware version is correct. If the firmware is not
correct, change the firmware.
Logic Door Open Logic Door is open. Check the Logic Door.
Check connections on cherry switch.
Replace switch.
Replace the CPU Board.
Replace Bulkhead.
Machine Disabled The Host has disabled the game. Displays for various reasons, including SAS
communication breakdown. Review Host System
messages for detailed information.
Main Door Open Main Door is open. Check the Main Door.
Check connections on cherry switch.
Replace switch.
Replace the CPU Board.
Replace Bulkhead.
Mech Reels Bad Internal failure of Reel Module. Clear tilt by opening and closing Main Door. If the
Command error continues, change the Reel Module.
Response
Mech Reels Bad Reel firmware incompatible with Install proper reel firmware to match game
Firmware Version game software. requirements.
Mech Reels Bad Tampering of reels may have Perform the corresponding solution:
Optic Band Reel x occurred.
Clear tilt by opening and closing Main Door.
Reel opto film damaged or dirty.
Replace reel opto film strip.
Mech Reels Bad The mechanical reels may have Perform the corresponding solution:
Opto Strip x incorrect opto strips installed.
Clear tilt by opening and closing Main Door.
If the error continues, change the opto strips.
If the problem persists, replace the Reel Module.
Mech Reels Bad Internal failure of Reel Module. Clear tilt by opening and closing Main Door. If the
Stop Symbol error continues, change the Reel Module.
Mech Reels Comm Bad Reel Controller chip or a Clear tilt by opening and closing Main Door. If the
Timeout Reel x software issue. error continues, power cycle the game.
Mech Reels The SPN cable from the Clear tilt by opening and closing Main Door.
Command Timeout mechanical reels is unplugged or
bad. If the error continues, check the cable and reconnect
or replace as necessary.
Mech Reels Invalid Tampering of reels may have Perform the corresponding solution:
Opto At Stop Reel x occurred.
Clear tilt by opening and closing Main Door.
Opto film strip number of stop
positions does not match game Install correct opto film strip to match the number
requirement. of stop positions required by game.
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4-10 Chapter 4: Troubleshooting
November 2007
Tilt Codes 4-11
Table 4-1 Tilt Codes (continued)
Display Definition Possible Solution(s)
Open Door M Main Door is open. Check the Main Door.
Check connections on cherry switch.
Replace switch.
Replace the CPU Board.
Replace Bulkhead.
Open Door P Top Box Logic Door is open. Check the Top Box Logic Door.
Check connections on cherry switch.
Replace switch.
Replace the CPU Board.
Replace Bulkhead.
Open Door S Bill Acceptor Cashbox Door is Check the Bill Acceptor Stacker/ Cashbox Door.
open.
Check connections on cherry switch.
Replace switch.
Replace the CPU Board.
Replace Bulkhead.
Open Door T Top Box Main Door is open. Check the Main Top Box Door.
Check connections on cherry switch.
Replace switch.
Replace the CPU Board.
Replace Bulkhead.
Open Door V Bill Acceptor Door is open. Check the Bill Acceptor Door.
Check connections on cherry switch.
Replace switch.
Replace the CPU Board.
Replace Bulkhead.
Please Wait Displays when transferring funds Wait for the transaction to complete.
Transaction In to/from the game.
Progress
Power Cycle Device setting was changed. Power cycle the game.
Required (OS
SSOS-000-1300 NOTE: In OS 1300 and later, the
and later). game no longer requires a RAM
Clear due to machine device
changes.
Power Fault while The Printer lost power while Check power connection to Printer.
Printing printing.
Power Reset The game powered up. No action required. Error clears after one game is
played.
Printer Carriage The Printer reported a carriage Check Printer head for jams.
Jam jam.
Printer Close Error The Printer reported an error after Check Printer cabling.
being closed.
Printer Com Error The Printer communication was Confirm that the Printer communication and power
lost. A status reply has not been cables are sufficiently connected.
received from the Printer for ten
seconds, during an Idle state. Replace Printer Comm. Board.
Printer Com Lost During a print job, the Printer Confirm that the Printer communication and power
During Print stopped replying to status cables are sufficiently connected.
requests.
Printer Config Error The Printer needs to be Check the Printer configuration in the Administration
configured. Menu.
Printer Device Error The Printer reported an error with Test or replace the Printer.
a component.
Head Failure
Voltage Failure
Temperature Failure
Bad Paper Index
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4-12 Chapter 4: Troubleshooting
Printer Paper In For the Netplex only, the Printer Remove paper from chute.
Chute reported a paper in chute status.
Printer Paper Jam The Printer reported a paper jam. Check the Printer for jams and clear path.
Printer Paper Low The Printer reported a paper low Refill the paper.
status.
Check optic on printer.
Printer Power Off The Printer power is OFF. Check the Aux. PDU.
Connections on Bulkhead.
Printer Receive The Printer reported a receive Check Printer cabling.
Error error.
If necessary, replace cable.
Printer System Error The Printer reported a system Test or replace the Printer.
error.
Bad Library References
Bad Printer Region Data
Bad Buffer Space
Bad Job Memory
Bad Command
Printer Timeout For the Ithaca/Transact only, the Test or replace the Printer.
Error Printer reported that a print
process started with no errors, but
the ticket complete flag was not
reported.
Printer Transmit The Printer reported a transmit Confirm the Printer communication and power cable
Error error. connections.
Program Error Critical error: A program detected Turn the Attendant Key to display the fault
an unrecoverable error and all information.
processes were suspended.
Turn the Attendant Key a second time to force a
restart.
A RAM Clear may be required.
Progressive The game has received a valid This is cleared automatically when the game is
Disabled progressive configuration from the enabled by Progressive Controller.
Progressive Controller and is
waiting for the Progressive Inspect system to establish if a physical
Controller to enable the play communication problem exists.
function.
The gaming device has lost
communication with the
progressive system.
Progressive The game has received certain Power cycle the game.
Response Error information from the Progressive
Controller which is unexpected or
deemed incorrect, and the error
cannot be automatically cleared.
Progressive Sign Displayed during game startup. Enter and exit the game Administration Mode
Not Functioning completely.
If after game startup the error is
still displayed, the attempt at In- If the solution above is unsuccessful, replace In-
Game meter configuration failed. Game Meter.
November 2007
Tilt Codes 4-13
Table 4-1 Tilt Codes (continued)
Display Definition Possible Solution(s)
Progressive The WMSP protocol has been Perform the corresponding solution:
Unconfigured configured and the Host has not
recognized the required Verify connectivity to the Progressive Controller.
configuration information. This Verify that game has been entered into the
may be due to the following: database at the controller and/or central system
and that the data entered matches the actual
Game has not received a valid game configuration.
progressive configuration from
the Progressive Controller. Verify that the cables are functional.
There is no communication Replace the Progressive Controller software.
with the Progressive Controller Verify that the game has been configured in
or the communication is lost for Admin.
more than 10 seconds.
Game was explicitly disabled
by the Progressive Controller.
Protocol Com Error A com port error has occurred. Check Host communication configuration in
Administration Mode.
Verify that the game has been entered into the
casino backend system.
Protocol Config The protocol has not been Check Host communication configuration in
Error configured or the Host has not Administration Mode.
sent the required validation
information. Verify that the game has been entered into the
casino backend system.
RAM Error Critical error: An unrecoverable Turn the Attendant Key to display error
error was detected in the Random information.
Access Memory (RAM) and all
processes were suspended. Turn the key a second time to initiate a game
restart.
If the problem continues, replace the RAM
Module and the CPU.
Single Row The Universal Animator Button did Clear tilt by opening and closing Main Door. If
Universal Animator not respond to the command sent. the error continues, power cycle the game.
Command Timeout
Change the button if the problem persists.
Check or replace CAT 5.
Single Row The Universal Animator Button Clear tilt by opening and closing Main Door. If
Universal Animator returned a bad response to the the error continues, power cycle the game.
Device Response command sent.
Error Change the button if the problem persists.
Single Row The Universal Animator Button Run SPN Diagnostics and make sure that the
Universal Animator firmware version did not match the firmware version is correct. If the firmware is not
Invalid Firmware requirement. correct, change the firmware.
Version
Sleeping Forever Message displays: No more tasks Reset the CPU board.
for init - sleeping forever.
Check for bent pins on the Blind Mate
Connectors on the Bulkhead Board.
Stacker Switch Bill Acceptor Stacker Door is open. Check the Bill Acceptor Stacker/Cashbox Door.
Open
Check connections on cherry switch.
Replace switch.
Replace the CPU Board.
Replace Bulkhead.
Touch Screen The controller reported an error Calibrate the Touch Screen.
Calibration Error during calibration.
Replace LCD.
Touch Screen Com The controller connector is Check Touch Screen connectors.
Error disconnected or a com port open
error has occurred. Replace LCD.
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Tower Light The two-stage Tower Light on top of the game indicates the machine status. The game employs
Codes both levels of the Tower Light to convey information about its operation. Refer to Table 4-2 for the
typical Tower Light indicators.
NOTE: Tower Light functionality may vary by jurisdiction.
November 2007
General Cabinet Troubleshooting Solutions 4-15
General Cabinet Reference Table 4-3 for general cabinet troubleshooting solutions.
Troubleshooting
Solutions Table 4-3 Troubleshooting.
Symptoms Solutions
Game does not operate after setting Confirm the following:
Power Switch to ON.
All cables are properly connected.
With CPU-NXT door open, the four power LEDs are lit (3.3V, 5V,
12V, and 15V).
If power indicator LEDs are not lit, set the game Power Switch to
OFF and verify that CPU-NXT Board is properly seated.
Operating system and game CompactFlash Cards are installed and
fully seated.
BIOS Firmware Hub is installed and fully seated.
Displays appearing on game monitors Ensure that video cables are plugged into the correct ports on the CPU.
are reversed.
Enclosure Fan does not spin. Confirm the following:
Power cable on Enclosure Fan is properly connected; see "Prepare
CPU-NXT2 for Shipping" on page 2-30
Power cable on Enclosure Fan is properly connected; see step 5 of
"Replace CPU-NXT Enclosure Fan" on page 2-11.
If Fan requires replacement, see "Replace CPU-NXT Enclosure
Fan" on page 2-11.
CPU-NXT2 is overheated. Confirm the following:
Power cable on Enclosure Fan is properly connected; see step 5 of
"Replace CPU-NXT2 Enclosure Fan" on page 2-32.
If Fan requires replacement, see "Replace CPU-NXT2 Enclosure
Fan" on page 2-32.
All LEDs (VGA_E, VGA_A, 3.3V, 5V, Confirm the following:
12V, and 15V) remain lit for entire
duration the game Power Switch is set BIOS Firmware Hub is properly installed; see "Install the BIOS
to ON. Firmware Hub" on page 2-38.
BIOS Firmware Hub is not damaged where connected to the socket.
RAM module is present, properly installed, and free of debris.
RAM is working properly by swapping it with a known good RAM
module.
No video (power indicator LEDs are lit). Confirm the following:
Video cables are installed in the proper ports.
ETX CPU module is receiving power (Fan is spinning).
BIOS Firmware Hub is properly installed; see "Install the BIOS
Firmware Hub" on page 2-38.
Display prompts user to use the touch Confirm the following:
screen to select an action while
performing RAM Clear. The RAM Clear CompactFlash card is installed in the OS
CompactFlash slot.
The two options given are as follows:
SPI is installed and in the proper orientation.
clear NVRAM
If the SPI was previously installed in the incorrect orientation, it will
clear NVRAM and EPROM require a replacement.
All the pins of the SPI are free of damage and are inserted into their
corresponding sockets.
Error Text Displays: Confirm the following:
PREPART DSS Signature Validation The non-conductive battery tabs were removed from CPU-NXT2
failed battery holder.
The OS and game CompactFlash Cards are installed into their
corresponding locations and are fully inserted. Complete the
following steps to confirm:
1 Power down the game.
2 Remove the OS and game CompactFlash Cards.
3 Replace the OS and game CompactFlash Cards, ensuring they are
securely installed.
4 Power up the game.
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November 2007