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Ticket assigned - Date Ticket ID

2022-02-04 2239719
2022-02-04 2240824
2022-02-04 2240918
2022-02-04 2240932
2022-02-04 2241210
2022-02-04 2241696
2022-02-04 2241751
2022-02-04 2241837
2022-02-04 2241993
2022-02-04 2242018
2022-02-04 2242474
2022-02-04 2242511
2022-02-04 2242591
2022-02-04 2242939
2022-02-04 2243027
2022-02-04 2243187
2022-02-04 2243307
2022-02-04 2243510
2022-02-04 2243579
SUM SUM
Contact Reason
Report an Issue:: SIM Card:: E-SIM Issue
Billing:: Other Billing Questions / Request for Refund/Waiver:: Eligible for refund/waiver
CIS:: Benefits:: CIS benefits
Account Termination / Suspension:: Cancellation:: Cancellation of Termination Request
Billing:: How can I pay my bill / Bill amount shown in the app:: Confusion with Bill amount on app
Billing:: Question about my bill / Bill Confusion [for Existing Customers]:: Final billing charges inquiry - Base Plan
Billing:: Bill Dispute / Unrecognized charge on my bill:: Disputing billing charges - Base Plan
Promotions / Bonus:: Questions about promotion:: Others promotional questions
Archive:: Account Termination / Suspension:: Temporary Suspension / Request to reactivate my Line:: Applied for temporary su
Billing:: Bill Dispute / Unrecognized charge on my bill:: Disputing billing charges - Base Plan
Billing:: Bill Dispute / Unrecognized charge on my bill:: Disputing billing charges - Base Plan
Promotions / Bonus:: Question About Bonus:: Where is my bonus?
Promotions / Bonus:: Questions about promotion:: $10 Port-in waiver forever
Report an Issue:: SIM card:: My SIM card is defective
Report an Issue:: Data:: Intermittent data connection
Billing:: Question about my bill / Bill Confusion [for Existing Customers]:: Final billing charges inquiry - Base Plan
General:: My Plan / Account Related:: Update my profile information
Report an Issue:: Data:: Intermittent data connection
Porting:: Cancellation of Porting:: Other porting cancellation reasons
SUM
Ticket group Tickets assigned
L2 Escalations: Inhouse 1
L2 Escalations: OpenAccess 1
L2 Escalations: OpenAccess 1
L2 Escalations: Inhouse 1
L2 Escalations: OpenAccess 1
L2 Escalations: OpenAccess 1
L2 Escalations: OpenAccess 1
L2 Escalations: OpenAccess 1
L2 Escalations: OpenAccess 1
L2 Escalations: OpenAccess 1
L2 Escalations: OpenAccess 1
L2 Escalations: OpenAccess 1
L2 Escalations: OpenAccess 1
L2 Escalations: OpenAccess 1
L2 Escalations: Inhouse 1
L2 Escalations: OpenAccess 1
L2 Escalations: Inhouse 1
L2 Escalations: Inhouse 1
L2 Escalations: OpenAccess 1
SUM 19

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