Zen L1 L2 Assigned Tickets 02072022 0933

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Ticket assigned - Date Ticket ID

2022-02-06 2239323
2022-02-06 2240273
2022-02-06 2240350
2022-02-06 2241282
2022-02-06 2241817
2022-02-06 2241987
2022-02-06 2242112
2022-02-06 2243226
2022-02-06 2243410
2022-02-06 2243686
2022-02-06 2243770
2022-02-06 2243794
2022-02-06 2244180
2022-02-06 2244214
2022-02-06 2244359
2022-02-06 2244429
2022-02-06 2244650
2022-02-06 2244674
2022-02-06 2244737
2022-02-06 2244797
2022-02-06 2244862
2022-02-06 2244929
2022-02-06 2244959
2022-02-06 2245114
2022-02-06 2245174
2022-02-06 2245265
SUM SUM
Contact Reason
Account Termination / Suspension:: Temporary Suspension:: Request to temporary suspend my line
Porting:: Port Out:: How to initiate port out
Roaming:: Roaming Question:: How to Activate Roaming
Billing:: Question about my bill / Bill Confusion [for Existing Customers]:: Final billing charges inquiry - Base Plan
CIS:: Other request for CIS:: Other CIS Inquiries
Billing:: Bill Dispute / Unrecognized charge on my bill:: Disputing billing charges - PAYG
Report an Issue:: SMS:: OTP
Report an Issue:: SIM Card:: E-SIM Issue
Account Termination / Suspension:: Termination without reason:: Others
Billing:: Bill Dispute / Unrecognized charge on my bill:: Disputing billing charges - Base Plan
Promotions / Bonus:: Question About Bonus:: Where is my bonus?
General:: My Plan / Account Related:: Update my profile information
Porting:: Port Out:: How to initiate port out
Report an Issue:: Data:: Intermittent data connection
Report an Issue:: Email Notification Error Received
Billing:: Bill Dispute / Unrecognized charge on my bill:: Disputing billing charges - Base Plan
General:: My Plan / Account Related:: Request for number change
Report an Issue:: Data:: Intermittent data connection
Report an Issue:: Data:: Intermittent data connection
Roaming:: Roaming Issues:: Other Roaming Issues
Billing:: How can I pay my bill / Payment Method/Option:: Other payment option
Porting:: Port Out:: How to initiate port out
Billing:: Bill Dispute / Unrecognized charge on my bill:: Disputing billing charges - Base Plan
Billing:: Other Billing Questions / Request for Refund/Waiver:: Eligible for refund/waiver
Promotions / Bonus:: Questions about promotion:: $10 Port-in waiver forever
Account Termination / Suspension:: Temporary Suspension:: Request to temporary suspend my line
SUM
Ticket group Tickets assigned
L2 Escalations: Inhouse 1
L2 Escalations: Inhouse 1
L2 Escalations: OpenAccess 1
L2 Escalations: Inhouse 1
L2 Escalations: OpenAccess 1
L2 Escalations: OpenAccess 1
L2 Escalations: Inhouse 1
L2 Escalations: OpenAccess 1
L2 Escalations: OpenAccess 1
L2 Escalations: Inhouse 1
L2 Escalations: OpenAccess 1
L2 Escalations: Inhouse 1
L2 Escalations: Inhouse 1
L2 Escalations: Inhouse 1
L2 Escalations: OpenAccess 1
L2 Escalations: Inhouse 1
L2 Escalations: OpenAccess 1
L2 Escalations: Inhouse 1
L2 Escalations: Inhouse 1
L2 Escalations: Inhouse 1
L2 Escalations: Inhouse 1
L2 Escalations: OpenAccess 1
L2 Escalations: OpenAccess 1
L2 Escalations: OpenAccess 1
L2 Escalations: OpenAccess 1
L2 Escalations: Inhouse 1
SUM 26

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