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SHSG11 Q1 M1 Oral-Comunication in Context Nature Functions and Processes v3
SHSG11 Q1 M1 Oral-Comunication in Context Nature Functions and Processes v3
Oral Communication
in Context
Module No. 1
Nature, Functions and P rocess of
Communicatio n
1
Oral Communication in Context
Alternative Delivery Mode
First Edition, 2020
Republic Act 8293, section 176 states that: No copyright shall subsist
in any work of the Government of the Philippines. However, prior approval of
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among other things, impose as a condition the payment of royalties.
i
2
SENIOR HIGH SCHOOL
Oral Communication
in Context
Module No. 1
Nature, Functions and Process of
Communication
First Semester
First Quarter
4 hours
ii
2
iii4
TABLE OF CONTENTS
Cover Page
Copyright Page i
Title Page ii
Table of Contents iii
Module Overview 1
General Instruction 2
iv4
Self-Check:
Activity 7: Self-checking 26
Additional Activity:
Activity 8: Reflection Time 27
Let’s Sum Up 40
Post Test 41
Key to Answers 45
References 46
v4
OVERVIEW
While the world is still facing and battling against this COVID19 pandemic, it has
become difficult for us to do face-to-face conversation. However, it does not mean we
have lost the capacity to reach out to others. We continue to find ways to
communicate. Yes, we are constantly in a state of giving and receiving information.
Problems arise when one does not receive or understand, the message sent in the
communication process as it was intended or when one subconsciously sends a
nonverbal message that contradicts with the spoken word.
This module will help you understand the importance of good communication
skills at home, school, and at work. It will also provide you with opportunities to
continually improve in the acquisition and application of communicative skills through
active and interactive engagement in the activities prepared for you.
LEARNING COMPETENCIES
Defines communication.(EN 11/ 12 OC-1a-1)
Explains the nature and process of communication. (EN 11/ 12 OC-1a-2)
Discusses the functions of communication (EN11/12OC-Ibe-8)
Identifies the speaker’s purpose(s) (EN11/12OC-Ibe-9)
Don’t you worry, your teacher will help you throughout your learning journey. So,
have fun!
1
GENERAL INSTRUCTION
Do not put some markings on this Module as there are still other students who will
be using it. You will need a separate COMMUNICATION ACTIVITY NOTEBOOK
where you will write all your answers and writing activities of this module. Be sure
to LABEL your work according to the Module, lessons and the date you work on
it.
Each Module has a brief instruction and followed by a list of objectives. Read
them and follow instructions carefully.
Before going over the activities, answer the PRETEST first then find out how well
you did by checking your answers given in the self-assessment activity. Each
activity must be according to the objectives of this Module.
After each activity, you need to go over the items which you think you failed.
Wait for the teacher’s instruction as to when to take the POST TEST. This is
usually done when you have mastered the previous lessons.
Always make sure you read the module carefully and all the indicated
instructions.
Ensure that all exercises are answered and activities are complied.
Equip yourself with the necessary vocabulary and terminology in each given
lesson.
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LESSON 1: NATURE AND
PROCESS OF COMMUNICATION
“Effective Communication is 20 what you know and 80 how you feel about
what you know” ~ Jim Rohn
WHAT I NEED TO KNOW
In this lesson you are expected to:
1. understand why we need to study communication;
2. give the definition of communication;
3. explain the nature and process of communication; and
4. Identify the characteristics of communication.
WHAT I KNOW
Before we start with this module, let us check what you
already know about this course by answering this pretest.
1. Communication is a process.
2. The sender decodes the message to be transmitted.
3. Channel is a medium of communication.
4. Talking to the self can develop one’s self-confidence.
5. The receiver interprets the message received.
6. Communication can either be written or spoken words.
7. The receiver is the source of the message.
8. Man cannot survive without communication.
9. Communication is a one-way process.
10. To seek for clarification, channel is needed.
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WHAT’S NEW?
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Questions:
1. What is the poem all about?
2. Who or what do you think is being referred to as the “YOU” in the poem?
3. How did the speaker describe the “YOU” in the poem? Give as many descriptions
as possible.
4. How does the poem relate to the lesson?
5. Create a title of the poem.
5
WHAT IS IT?
WHAT IS COMMUNICATION?
Webster defines communication as a process by which
information is exchanged between individuals through a
common system of symbols, signs or behavior.
There are different ways and terms in which communication can be manifested. It
can be through face-to-face, a phone conversation, a group discussion, a meeting or
interview, a letter correspondence, a class recitation, and many others. In other words,
the basic functions of communication are to achieve understanding or shared meaning
and to persuade, inform, entertain and manage relationships.
NATURE OF COMMUNICATION
1. Communication is a process.
Communication as a process means it is a step by step activity and it is
essentially a two-way process that involves the active participation of both
the sender and receiver. It is the act or process of using words, sounds,
signs, or behaviors to express or exchange information or to express your
ideas, thoughts, feelings, etc., to someone else.
Communication is a dynamic process which is influenced by the
communicator’s mood and thinking.
It is a complex
process too. By complex
process, it means, one
message may be
interpreted in many ways
by different people.
In the sample image,
a teacher explains a
lesson in a class of 20
students. There may also
be 20 different
understanding of the
lesson. That is why there
is a need to seek for
clarification called
feedback.
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2. Communication is much more of an ART than a science. There is no
right or wrong way to communicate – no set of absolute rules to be followed
but there are underlying principles to guide us into effective communication.
The sample image shows both verbal or spoken words and non-
verbal actions. The man uses both verbal and non-verbal cues when he
winked at the lady and at the same time greeted her and offered her a drink.
On the other hand, the girl’s smirk is a gesture of disgust or dislike. Even
without the use of words, the lady’s gesture is still understood as a form of
communicating her disapproval towards man.
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5. Communication is inevitable.
Inevitability means communication is taking place even when someone
does not want or intend to communicate. This “does not want to communicate”
feeling of someone actually does communicate something. What does this
mean? It simply means that you cannot avoid communicating. Why?
The truth is, we are communicating constantly because even when you do
not want to communicate, you
are communicating! Isn’t that
ironic? Yes, you are sending a
message by the way you smile,
or frown, sit or move or by the
way you walk or dress up
yourself and by your actions. And
even when you are sleeping in
class, you are communicating
that you are either bored or sick
or whatever your reasons be!
This notion tells us that
communication is everywhere.
Thus, it is impossible to n o t
communicate. The dark clouds, the deep blue sea, the howling dogs, your
empty room or even the silence of the night, these are all communicating and
telling us something. Try discovering that yourself.
6. Communication is irreversible. This means that what you have said can
never be unsaid. Irreversibility happens the very minute you click the “OK”
button for a comment or post on your social media and that it would be too late
to take it back when a lot of people have already reacted, and commented to it.
The same thing when you perhaps throw a hurting or offensive word to your
enemy because of your anger.
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7. Communication is Unrepeatable.
Unrepeatability means that an act of communication can never be
duplicated. We may say the same thing over and over again but the effect of
what you said the second or third or fourth time will not be the same as the
first time you said it.
Even if we intend to say the same thing again which is possible but the
ideas here is, the outer world has changed by the second utterance. The
listeners may be different, our mood may be different, or our relationship
might be in a different place. You don’t get a second chance to make a first
impression.
One of the best examples is at home when you hear your mother or sister
rants about your laziness. The first time you heard it, your reaction would
have been bad. You probably cried or stayed in your bedroom for the whole
day. But when you heard it the second time or the third, there is that different
effect. You probably wouldn’t react to it at all, or perhaps just laugh it out! The
sure thing is, you cannot duplicate an act of communication.
To better understand the lesson, watch this video. Insert video here
This time let’s take a closer look at the illustration on how the communication
process takes place in any given situation.
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Diagram 3: The Communication Process
WHAT’S MORE?
Activity3. A Real Sample
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Activity4. Show the Process
Example:
1. I am thinking of telling my friend about my problem.
Now, it’s your turn to think of a scenario. In your Communication Activity Notebook,
make boxes similar to the illustration below and fill it out with your answer.
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WHAT I HAVE LEARNED
Activity5. Key Ideas
You have learned about communication and its process.
Complete the Frayer Model with key ideas about
communication. Review the lesson if you must. Make your
Frayer Model box on your Communication Activity Notebook
and fill it out with your answer.
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WHAT I CAN DO
Activity6. Scribble and Speak Up!
Remember what you have learned about communication. (The sentence in the
box is just an example of how you may do your introduction. But you can have your
own style in writing.)
It is now your turn to test your skill in putting into creative statement what you
have learned in the previous discussions by making a communication Mantra. Then
answer the questions below. Write your answers on your Communication Activity
Notebook.
A. My Communication Mantra
B. Questions:
Since communication mantra is both creative and constructive, you may ask
your students to do a poster-like presentation. Just make sure that students are
given ample time to prepare for the presentation. Below is a simple rubrics for
scoring student’s output but you may have your own for this activity.
COMMUNICATION MANTRA PRESENTATION: Content -10pts
Communication skills -10pts
Creativity -10pts
Total Score - 30pts
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ASSESSMENT
Activity8. How much do you know?
Column A Column B
1. Channel a) the factors that affect the flow of
communication.
2. Message b) the fact, idea, message, a piece
of information, a note from the
speaker in words or in action.
3. Barriers c) the source of the data,
information or message
4.Receiver d) the medium used such as
verbal or non-verbal, face to face
or not, in which the encoded
message is transmitted.
5.Speaker/ speaker e) the one who receives the
message and decodes it
A. Read the statement carefully and answer the question that follows. Choose the
letter of your answer and write it in your answer sheet.
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9. Margie names four ingredients for Kyla to buy at the grocery
store. Who is the sender of the message?
a) Kyla b) Margie c) grocery store d) ingredients
10. It is an example of an audience feedback?
a) laughter c) half-closed eyelids
b) silence d) all of the above
SELF-CHECK!
Activity9: Self-checking
Great job! You have completed Lesson 1 successfully!
Before going to the next lesson, check the icon that best shows
your learning experience.
I have understood the lesson but there are still other things
that
I need to review and relearn.
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Write your reflection
on your Communication Activity Notebook.
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LESSON 2: ELEMENTS OF
COMMUNICATION
“There’s only one rule for being a good talker - learn to listen.”
~ Christopher Morley ~
WHAT’S IN
Activity1. Review
1.
2.
3.
4.
5.
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WHAT’S NEW?
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WHAT IS IT?
ELEMENTS OF COMMUNICATION
Let us discuss briefly each of the elements shown in the illustration. You have to
remember that every element has its own importance that greatly affects effective
communication.
1. Sender
The sender is also known as the source of the message or information.
The sender is responsible for making putting meaning into his/her message.
A sender is also known as the speaker or encoder.
In the illustration, you will see the teacher being labeled as the sender
since she is the one giving the information to her audience.
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2. Message
The message is the information, ideas, or thoughts conveyed by the
speaker in words or in actions. As in the illustration above, the message is all
about communication which is lesson of the day. The message by the way is
an important element that is being shared by the sender and the receiver.
3. Encoding
This is referring to the process of converting the message into words,
actions, or other forms that the speaker understands. The sender is also
considered as the encoder in the illustration shown because it is her who puts
meaning into her message.
4. Channel
The channel is the medium or the means, such as personal or non-
personal, verbal or nonverbal, wherein the encoded message is conveyed. In
the example, the channel or the medium of communication or how the
message was conveyed is through personal or face-to-face communication
using verbal language. Other channels of communication will be discussed in
the succeeding modules.
5. Decoding
Decoding is the process of interpreting the encoded message of the
speaker by the receiver. The receiver analyzes the message received before
giving his/her response. In the illustration, there are actually several
recipients or receivers of the message but directly, the teacher addressed Mr.
Lance Dacer. This suggests that the teacher as the sender is expecting
Lance Dacer as the receiver to give his feedback or response.
6. Receiver
The receiver acts as the recipient of the message, or someone who
decodes the message. Again, all those present in the class are considered
receivers of the message.
7. Feedback
Feedbacks are the reactions, responses, or information provided by the
receiver. It could come in many forms. It could be through words, gestures, or
actions. If you look at the illustration, there are implicit or not direct feedbacks
such as one student is jokingly courting his seatmate. The misbehavior of the
student while the discussion is going on is already a feedback in itself. It
suggests that the student’s attention was not on the teacher but on his
seatmate.
8. Context
The context is the environment where communication takes place. It is
a communication situation. If we are to look again at the illustration, we can
say at once that the setting is in the classroom which is true. Why, the
presence of the teacher, the students, the discussion are taking place in a
classroom setting. Without context, communication cannot take place. There
has to be a context for communication to happen. In a picnic, a wedding, in the
church or dinner, at a basketball game or a bus ride are just a few of the many
contexts where communication can take place.
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9. Barrier
Barriers are also called noise in communication. These are factors that
affect the flow of communication. Students’ talking to one another while the
class discussion is going may distract the attention of other students, or
someone who has a toothache may not be able to concentrate at the
meeting. In the illustration above, one student is not attentive to the class as
she was instead bothered by the thought of someone she hates.
WHAT’S MORE?
Activity 3: Find the Elements
Read the sample telephone conversation below and
afterwards, identify the elements found in the conversation.
Write your answers on your Communication Activity Notebook.
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WHAT I HAVE LEARNED
Activity4. FRap it (Find and Rap it)
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7. It is the information, ideas or 1st letter
thoughts conveyed by the
speaker in words or in actions.
8. It is considered as the other 2nd letter
term for sender from which
communication comes.
9. It is the recipient of the 8th letter
message or someone who
decodes the message.
10. It is responsible for making 5th letter
/ putting meaning into his / her
message.
WHAT I CAN DO
Activity5. Pair up, Mock - Up, Speak Up
Choose your partner. You are going to present a mock-up
telephone conversation that could have possibly occurred in
different places, time, occasion, and situation. Be sure to
integrate the different elements involved in the communication
process. Write your scenario and script on your Communication Activity Notebook for
activity scoring purposes.
Instruction:
1. You pick which telephone scenario you are going to perform.
i. Boy and girl courtship
ii. housemaid/houseboy reporting an incident to the boss
iii. Husband and wife quarreling over the phone
iv. A call from a classmate you don’t like asking for an assignment
2. You are given 5 minutes to prepare your script.
3. Practice your lines, familiarize the scenario
4. Maintain Social distancing while doing the activity
5. You are given 2 minutes only to present the mock-up call
6. One of you will be the spokesperson to share the activity to the class
ASSESSMENT
Activity 6: Complete Me
Complete the table with necessary information about the lesson. Write your answers
on your Communication Activity Notebook.
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SELF-CHECK!
Activity 7: Self-checking
Great job! You have completed Lesson 2 successfully!
Before going to the next lesson, check the icon that best
shows your learning experience.
I have understood the lesson but there are still other things
that I need to review and relearn.
If you checked the first icon, you are ready for the next
lesson. If you have checked the second icon, you need to
review the things that you need to relearn. If you have
checked the third icon, it would be best if you read more from
the links given above and ask help from your teacher,
parents or peers in clarifying the lessons that you find
difficult. Be honest so that you will truly improve.
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Reflect and Answer. Write your reflection on your Communication Activity Notebook.
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LESSON 3: FUNCTIONS OF
COMMUNICATION
WHAT’S IN
Activity1. Review
2. Which of the elements do you think is of great importance? Which is of the least
importance?
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WHAT I KNOW
This is a test on the basic functions and purpose of
communications. Write the letter of the correct answer. Write
your answers on your Communication Activity Notebook.
1. Communication allows you to act and react to the behavior of the people around us.
a. Emotional expression c. motivation
b. Control d. social interaction
2. One function of communication is to exercise restraint or direction formally or
informally.
a. Control c. motivation
b. social interaction d. information dissemination
3. It is a function of communication which refers to the energy that influences a
person’s behavior in different ways to the pursuit of his goal or objective.
a. Social interaction c. information dissemination
b. motivation d. emotional expression
4. One of the most basic functions of communication is to provide data and
information for the effective completion of tasks, solution to problems, and elimination
of uncertainty.
a. Social interaction c. emotional expression
b. information dissemination d. control
5. This function of communication facilitates people’s expression of their emotions.
a. Social interaction c. information dissemination
b. Motivation d. emotional expression
6. It is that type of talk that refers to the tactful use of power to get results and may be
used to motivate people.
a. Straight Talk c. Light control Talk
b. Heavy - Control Talk d. Search Talk
7. This talk is good for problem-solving and conflict resolution and may be used to
facilitate emotional expression for catharsis, which is the act of purging, cleansing,
and unloading of ideas and emotions.
a. Small Talk c. Heavy - Control Talk
b. Light control Talk d. Straight Talk
8. It is another nonthreatening approach when you want to gather data or the
consensus of others to be able to provide information.
a. Small Talk c. Light control Talk
b. Search Talk d. Heavy - Control Talk
9. The purpose of the talk is a form of non-threatening communication that may be
used to affect social interaction.
a. Search Talk c. Small Talk
b. Heavy - Control Talk d. Straight Talk
10. This talk is designed to place blame and to control or regulate people. This
creates defensiveness on the part of the receiver and is rarely, if ever,
appropriate.
a. Heavy - Control Talk c. Search Talk
b. Light control Talk d. Small Talk
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WHAT’S NEW?
Activity2. Draw and Speak Up
Think of one very important object that you cannot live
without and draw it. Think of the reasons why this object means
so much to you. How does this function in your life. Write your
answers on your Communication Activity Notebook.Write your
answer in your Communication Activity Notebook.
WHAT IS IT?
THE 5
BASIC FUNCTIONS OF
COMMUNICATION
1.Control - to exercise
restraint or direction formally
or informally. This happens
particularly among members
or acquaintances.
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Using communication to regulate or control means you use verbal and nonverbal
cues to manage an individual or group. This kind of communication is meant to
encourage the other person to reciprocate encouraging or positive feedback from the
initial interaction. This kind of communication also controls the behavior of person and
this control will adhere to the rules or culture/practices of their organization, group, or
fellowship.
Example: An interviewee trying to control herself to meet the expectations set by the
interviewer. The interviewee changes her behavior according to how the interviewer
manages the conversation.
2.Social Interaction -
Communication allows
acting and reacting to the
behavior of people around
us. By revealing our thoughts
and feelings, we elicit
reactions from others.
However, the way we communicate with others will depend on how close we are
to them or how much we value them. How you talk to your best friend will be very
different with how you talk to someone you just met or to someone with high authority.
3. Emotional Expression -
Communication makes possible
the release or unloading of
emotions, resulting in catharsis. It
facilitates people’s expression of
their feelings and emotions.
Emotional expression is also a form of communication. As with how you talk with
someone depending on your relationship with that person, emotional expression can
also be communicated differently depending on how emotionally close you are to the
person.
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4. Motivation - the energy
that influences a person’s
behavior in different ways to his
pursuit of his goal or objective. It
encourages people to live better.
Fear of Public speaking is also called stage fright. This is when a person
hesitates or avoids speaking in front of a large group or large audience.
The next is shyness, this happens when you feel uncomfortable when speaking
to a small group or people. Shy people are afraid to initiate communication or actively
participate in small group discussions.
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5. Information dissemination
- It is the most basic function of
communication that provides
data and information for
effective completion of tasks,
solution of problems, and
elimination of uncertainty.
WHAT’S MORE?
The purposes of communication can be
effectively realized and fulfilled by using
different kinds of “talks.” (Locke, 1998)
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3. Heavy- Control Talk is designed to place blame and to control or regulate people.
This creates defensiveness on the part of the receiver and is rarely, if ever,
appropriate.
Purposes:
To blame;
To attack;
To threaten;
To coerce; and
To demand.
4. Search Talk is another non-threatening approach when you want to gather data
or the consensus of others to be able to provide information.
Purposes:
To center or an issue; and
To examine and clarify the issue.
5. Straight Talk is good for problem-solving and conflict resolution and may be used
to facilitate emotional expression for catharsis, which is the act of purging, cleansing,
and unloading of ideas and emotions.
Purposes:
To concentrate on the here and now;
To focus on issues;
To share feelings;
To acknowledge feelings; and
To accept without judging.
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WHAT I HAVE LEARNED
Activity3. Personal Matter
Cite an example situation where you used the given
functions of communication. Write your answers on your
Communication Activity Notebook.
For example:
Control – My mother scolded me. Her anger made me keep
quiet.
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WHAT I CAN DO
Activity4. Write Away
Signature
Activity 5: Gratefully Yours
Imagine communication as your best friend who has been with you ever since,
write a short message of gratitude to “communication” for everything it has done to
you. Write your answers on your Communication Activity Notebook.
Activity 6. Be Purposive
Fill in the table below with the information learned from the discussion earlier
about the purpose of communication. You may use words or phrases in filling out the
matrix. The first item is already given. Write your answers on your Communication
Activity Notebook.
2.
3.
4.
5.
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Activity7. How much do you know?
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Activity8: Talk Show
Form groups of five. Present a Talk Show on any topics related to communication
especially those that apply to your strand. Be guided by the rubrics. Write the rubrics
on your Communication Activity Notebook for scoring purposes.
From: http://rubistar.4teachers.org/index.php?screen=ShowRubric&rubric_id=1672215&
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SELF-CHECK!
Activity 9: Self-checking
Great job! You have completed Lesson 2 successfully!
Before going to the next lesson, check the icon that best
shows your learning experience.
I have understood the lesson but there are still other things
that I need to review and relearn.
If you checked the first icon, you are ready for the next
lesson. If you have checked the second icon, you need to
review the things that you need to relearn. If you have
checked the third icon, it would be best if you read more from
the links given above and ask help from your teacher,
parents or peers in clarifying the lessons that you find
difficult. Be honest so that you will truly improve.
39
Activity 10: Reflect and Answer. Write your reflection
on your Communication Activity Notebook.
After doing the activities:
I noticed that
A question I have is
I wonder why
I discovered that
I realized that
40
Communication is a two-way process involving the elements of communication-
the sender, receiver, encoding, decoding channel, message, context, feedback,
and barrier.
There are five basic functions of communication namely, Control, Social
Interaction, Motivation, Emotional Expression, and Information dissemination,
respectively.
Different kinds of Talks according to Locke (1998) effectively fulfill the purposes of
communication. These talks are dubbed as Small, Light-Control, Heavy- Control,
Search, and Straight Talks.
POST TEST:
Direction: This test is taken from the topics covered in
Lessons 1, 2 and 3. Pick letter of the correct answer and write
your answers on your Communication Activity Notebook.
4. Communication allows us to act and react to the behavior of people around us.
a) Emotional expression c) motivation
b) Control d) social interaction
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6. It refers to the information, ideas, or thoughts conveyed.
a) Speaker c.) Message
b) Receiver d) Channel
8. This is one of the most basic functions of communication that provides data and
information for effective completion of tasks, solution of problems, and elimination
of uncertainty.
a) Social interaction c) emotional expression
b) information dissemination d) control
13. The Principal of a certain school gives a speech on the first recognition program
to the students. Who is the receiver of the message?
a) recognition program
b) Principal
c) the words and movements of the Principal during his speech
d) the students
14. It is designed to place blame and to control or regulate people. This creates
defensiveness on the part of the receiver and is rarely, if ever, appropriate.
a) Heavy - Control Talk c) Search Talk
b) Light control Talk d) Small Talk
15. The researcher reads and discusses classroom policies to her students.
a) Information dissemination c) Social Interaction
b) Motivation d) Emotional Expression
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16. James greets May; then, they start talking about their plans for the holidays.
a) Motivation c) Social Interaction
b) Information dissemination d) Control
17. You deliver a speech about the importance of higher education to a group of high
school students. What is the message?
a) high school students? c) importance of higher education
b) you d) your voice and language
18. Margie names four ingredients for Kyla to buy at the grocery store. Who is the
sender of the message?
a) Kyla c) grocery store
b) Margie d) ingredients
19. It is that type of talk serving as purpose of communication that refers to the tactful
use of power to get results and may be used to motivate people.
a) Straight Talk c) Light control Talk
b) Heavy - Control Talk d) Search Talk
20. This talk is good for problem-solving and conflict resolution and may be used to
facilitate emotional expression for catharsis, which is the act of purging, cleansing,
and unloading of ideas and emotions.
a) Small Talk c) Heavy - Control Talk
b) Light control Talk d) Straight Talk
21. It is an example of an audience feedback?
a) laughter c) half-closed eyelids
b) silence d) all of the above
22. It is another nonthreatening approach when you want to gather data or the
consensus of other to be able to provide information.
a) Small Talk c) Light control Talk
b) Search Talk d) Heavy - Control Talk
23. This purpose of talk is a form of nonthreatening communication that may be used
to effect social interaction.
a) Search Talk c) Small Talk
b) Heavy - Control Talk d) Straight Talk
24. Rex shares his insights on how to live peacefully despite a complicated life.
a) Emotional Expression c) Motivation
b) Information dissemination d) Social Interaction
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27. Josie delivers her farewell speech.
a) Information dissemination c) Social Interaction
b) Emotional Expression d) Motivation
30. The city mayor presents her strategies to execute the plans in a public forum.
a) Emotional Expression c) Control
b) Information dissemination d) Social Interaction
44
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REFERENCES
Dapat, Jose Rizal O., Sadorra, Bryan Eli B., and Lumabi, Bethany Marie C.
(2016). Oral Communication in Focus. Quezon City: Lorimar
Publishing, Inc. Quezon City, Metro Manila. ; P38-54.
Sipacio, P.J.F. & Balgos, A.R.G. Oral Communication in Context for Senior
High School.Types of Speech Styles. p35. 2016. C&E Publishing Inc.
Quezon City, Philippines.
https://oralcom.wordpress.com/2016/10/14/functions-of-communication/
Retrieved on December 28, 2018
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