LEARNING OBJECTIVES

• Explain function, roles and skills of a manager

• Apply the concept of managerial skills in a case study
TYPES OF MANAGEMENT

• Management is the process of harmonizing and administration of people, task

and functions within an organization to work effectively and efficiently.
• Management functions refers to the various purpose regarding the jobs and
roles of people in various stages. Each function has a designated responsibility
in the organization.
TYPES OF MANAGEMENT
TYPES OF MANAGEMENT
MANAGER MANAGERIAL ROLES
• A persons engaged in the overseeing, • The different roles portray in various
nourishing, upholding and assuring levels in the organization.
responsibilities for each member in
the organization.
TYPES OF MANAGEMENT
MANAGERIAL SKILLS
• The skills such as the technical,
human and conceptual needed by a
manager depending on the level of
management they belong.
CONCEPTUAL SKILLS
• The ability to conceptualize plans
and strategic ideas for the
betterment of the supervision of an
organization having the
effectiveness and efficiency.
TYPES OF MANAGEMENT
HUMAN SKILLS
• The ability to relate with the people
within the organization.
• Communicating, motivating, inspiring
people in influencing them to follow and
believe with the goals and objectives of
the organization.
TECHNICAL SKILLS
• The ability to execute plans into
operational actions.
• They are communicators to non-
management functions to understand
and be guided on the objectives set by
the management.
TYPES OF MANAGEMENT LEVELS
Top Management
(Corporate Managers)

Middle Management
(Tactical Managers)

Lower Management
(Operational Managers)
TYPES OF MANAGEMENT LEVELS
• Top Management Level – they are group of people which implement the strategic and visionary
plans of the organization. They are considered as the brain of the organization.
• Middle Management Level – they are the group of people also called as the tactical managers.
They have the responsibility to monitor and communication between the top and lower
management.
• Lower Management Level – they are the technically the operational managers who translates
the visualize and strategic plans into actions.
MANAGERIAL ROLES ACCORDING TO MINTZBERG
• INTERPERSONAL ROLES
1. Figure head – one who has nominal leadership but without real power as it is
possessed by the owner or the president of the company.
2. Leader – they are the one who primes the motivation and activates the people
working within.
3. Liaison – they are the one who unifies the organization in the internal and
external environment.
MANAGERIAL ROLES ACCORDING TO MINTZBERG

• INFORMATIONAL ROLES
1. Monitor – the collector of necessary information needed.
2. Disseminator – the person in-charge with the dissemination of information.
3. Spokesperson – conveyor of the views and opinion of the organization.
MANAGERIAL ROLES ACCORDING TO MINTZBERG
• DECISIONAL OR DECISION-MAKING
1. Entrepreneur – search for new ideas for the business that is unique.
2. Resource allocator – responsible for the budgeting, programming, scheduling
and finding of resources needed by the organization.
3. Disturbance handler – responsible to maintain the unexpected circumstance
and unwanted pressures to be manageable.