End -Semester Examination

Mode of examination- Project Submission followed by Viva-Voce

Subject Name- Training and Development
Subject Code- BMSEH18502
Date of Examination- 14.12.21

Submitted by- Submitted to-

Name- Aagya Rai Dr. Archana Tiwari
JLU Id- JLU04141
Roll Number- 2019BMS002

Jagran Lakecity Business School

Year- 2021-22
1. Learning from online course you have completed during the semester.

Course Name - HUMAN RESOURCES MANAGEMENT (SHORT COURSE)

Platform – eLearning College

This short HRM course from eLearning college covers these topics such as Introduction to
HRM, Recruitment and Selection & Training and development. Focusing on the training and
development at the end of this course I have learned the difference between training and
development, its objectives and benefits, how training need assessment is preformed, the
training process and different methods of training.

Training and development refers to educational activities within a company created to

enhance the knowledge and skills of employees while providing information and instruction
on how to better perform specific tasks. Training is a short-term reactive process meant for
operatives and process. In training employees' aim is to develop additional skills whereas
Development programs are also done to equip employees for higher level responsibilities. It
is designed continuous pro-active process meant for executives it is to develop a total
personality.

Objectives of training

To develop the competences of employees and improve their performance.

To help people grow within the organisation in order that, as far as possible, its future needs for
human resources can be met from within the organisation.

To reduce the learning time for employees starting in new jobs on appointment, transfer or
promotion, and ensure that they become fully competent as quickly and economically as possible.

There are a number of Benefits why supervisors conduct training for employees. These include:
Increased levels of morale and job satisfaction among employees.

Increase in (employee) motivation.

More efficient processes which will ultimately result in financial gain.

Innovation in strategies and products.

Reduction of employee turnover.

A higher ability to adapt to new technologies and systems.

An improved image for the company.

Risk management training which will include things like non-discrimination, sexual harassment, etc

Training needs assessments are a means of identifying what educational programs or activities must
be provided to ensure employee productivity is improved. To determine if the training will have the
desired effect on productivity and cost. Things that must be done to perform Training Needs
Assessment are -

 Management Meetings
 Meetings with Employees
 Conduct Surveys
 Focus Groups

Review of Organizational Goals And Mission StatementTraining needs assessments can be done
individually or combined with one another. Several methods should be contemplated in order to
ensure the big picture is being looked at. The ultimate decision of which method to use is made by
the organisation. There are six steps to identifying organisational training needs. These are:

 Think about what employees’ needs are.

 Create surveys that employees must fill out with both open-ended and close-ended
questions. Also make sure there are some statements that they must think very carefully
about.
 Organise focus groups.
 Have a second meeting (or more, if needed) with the employer to evaluate the feedback
from the surveys and the focus groups.
 Create a customised training plan that suits the organisational and employee needs.
 Implement the training.

The Training Process Training process steps are:

 Working toward the organisational objectives

 Then Doing a needs assessment analysis
 Identifying and Detecting gaps
 Agreement on the training objectives
 Choosing the trainees
 Choosing training methods
 Deciding on the evaluation means
  Administering the training
 Evaluating the training\

In this course I learned some Standard Areas of Employee Training are Communications,
Computer Skills, Customer Service, Diversity, Ethics, Human Relations, Sexual Harassment, Quality
Initiatives and Safety.

Some of the Training methods covered in this course

On-the-Job Training is done while employees go about their regular jobs. This is a good way
to ensure that time is not lost while they are learning and include things such as, job
instructions, apprenticeships, orientation, and coaching, etc.

Off-the-Job Techniques are things like conferences, case studies, lectures, laboratory training
(if appropriate) and films. These can be expensive so small business in particular must be
careful about what they choose. 

Orientation is done in order to introduce a new employee to the new job and the employer.
This program make them clear about the company’s history and mission, Rules and
regulations of personnel.

Lectures are orations or verbally expressed presentations. This method is use when there is a
lot of material to be covered and a lot of people in the audience and is more cost effective
than teaching or training employees individually.

Role - playing and simulation are techniques used to depict realistic situations where
the employees are required to make decisions and discuss the effects and possible solutions of
these decisions later. 

Audio-Visual Methods include films, television, and DVDs. The use of these sources is very
effective as a way of learning because it can show real life situations in a very short time.

Job Rotation engages the employees in many different job areas. This allows the employees
to experience the tasks associated with different jobs as he/she learns a bit about everything.

Internships and Assistantships are opportunities offered to employees who are then
called ‘interns.’ They work in a company for a fixed period of time ranging from one week to
a year.

What is the need for training need analysis of an organization? What method you would
use to find if stress management training is needed or not in your organization.