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  • Itil Mind Maps v4

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    Carlos Francisco Ferreira
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    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    5 views14 pages

    Itil Mind Maps v4

    Uploaded by

    Carlos Francisco Ferreira

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 14

    MIND MAPS

    – Service Management as a Practice


    – ITIL® Service Strategy
    – ITIL® Service Strategy Processes
    – ITIL® Service Design
    – ITIL® Service Design Processes
    – ITIL® Service Transition
    – ITIL® Service Transition (SACM)
    – ITIL® Service Transition (Change and Evaluation)
    – ITIL® Service Operation
    – ITIL® Service Operation Functions
    – ITIL® Service Operation Processes
    – ITIL® Continual Service Improvement
    – ITIL® Continual Service Improvement Processes

    ITIL® is a registered trademark of AXELOS Ltd. © 2015 ITSM Zone unless otherwise stated.
    SERVICE MANAGEMENT AS A PRACTICE

    GET MORE FREE DOWNLOADS SEE OUR CORPORATE PACKAGES


    flum www

    ITIL® is a registered trademark of AXELOS Ltd. © 2015 ITSM Zone unless otherwise stated.
    SERVICE STRATEGY

    GET MORE FREE DOWNLOADS SEE OUR CORPORATE PACKAGES


    flum www

    ITIL® is a registered trademark of AXELOS Ltd. © 2015 ITSM Zone unless otherwise stated.
    SERVICE STRATEGY PROCESSES

    GET MORE FREE DOWNLOADS SEE OUR CORPORATE PACKAGES


    flum www

    ITIL® is a registered trademark of AXELOS Ltd. © 2015 ITSM Zone unless otherwise stated.
    SERVICE DESIGN

    GET MORE FREE DOWNLOADS SEE OUR CORPORATE PACKAGES


    flum www

    ITIL® is a registered trademark of AXELOS Ltd. © 2015 ITSM Zone unless otherwise stated.
    SERVICE DESIGN PROCESSES

    GET MORE FREE DOWNLOADS SEE OUR CORPORATE PACKAGES


    flum www

    ITIL® is a registered trademark of AXELOS Ltd. © 2015 ITSM Zone unless otherwise stated.
    SERVICE TRANSITION

    GET MORE FREE DOWNLOADS SEE OUR CORPORATE PACKAGES


    flum www

    ITIL® is a registered trademark of AXELOS Ltd. © 2015 ITSM Zone unless otherwise stated.
    SERVICE TRANSITION (SACM)

    GET MORE FREE DOWNLOADS SEE OUR CORPORATE PACKAGES


    flum www

    ITIL® is a registered trademark of AXELOS Ltd. © 2015 ITSM Zone unless otherwise stated.
    SERVICE TRANSITION (CHANGE & EVALUATION)

    GET MORE FREE DOWNLOADS SEE OUR CORPORATE PACKAGES


    flum www

    ITIL® is a registered trademark of AXELOS Ltd. © 2015 ITSM Zone unless otherwise stated.
    SERVICE OPERATION

    GET MORE FREE DOWNLOADS SEE OUR CORPORATE PACKAGES


    flum www

    ITIL® is a registered trademark of AXELOS Ltd. © 2015 ITSM Zone unless otherwise stated.
    SERVICE OPERATION FUNCTIONS

    GET MORE FREE DOWNLOADS SEE OUR CORPORATE PACKAGES


    flum www

    ITIL® is a registered trademark of AXELOS Ltd. © 2015 ITSM Zone unless otherwise stated.
    SERVICE OPERATION PROCESSES

    GET MORE FREE DOWNLOADS SEE OUR CORPORATE PACKAGES


    flum www

    ITIL® is a registered trademark of AXELOS Ltd. © 2015 ITSM Zone unless otherwise stated.
    CONTINUAL SERVICE IMPROVEMENT

    GET MORE FREE DOWNLOADS SEE OUR CORPORATE PACKAGES


    flum www

    ITIL® is a registered trademark of AXELOS Ltd. © 2015 ITSM Zone unless otherwise stated.
    CONTINUAL SERVICE IMPROVEMENT PROCESSES

    GET MORE FREE DOWNLOADS SEE OUR CORPORATE PACKAGES


    flum www

    ITIL® is a registered trademark of AXELOS Ltd. © 2015 ITSM Zone unless otherwise stated.

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