GOING ON A BUSINESS TRIP

Isabelle Dussart is a publisher. She works in London for Hachette, a French publishing
company. Next month, she has a meeting in New York. She doesn’t know New York, so she
asks an American colleague, Larry, about it.

Isabelle : Larry, could you tell me a little about New York?

Larry : Sure. What would you like to know?
Isabelle : Is it expensive?
Larry : It depends. What is your budget?
Isabelle : $250 a day. How much is a hotel room?
Larry : Between $150 and $300. How many days are you staying there?
Isabelle : Three.
Larry : Where are you working?
Isabelle : At the Rockefeller Center—it is located at 5th Avenue and 51st Street. Are there
any hotels in that part of town?
Larry : Of course. But Rockefeller Center is a business center. It‘s not very interesting at
night. What do you want to do in the evening?
Isabelle : Go to a restaurant, go swimming, or maybe go to the ballet.
Larry : There are some great restaurants in New York and there is usually a ballet at
Lincoln Center. Choose a hotel in that area.
Isabelle : Where is that?
Larry : Midtown. Just off Central Park.
Isabelle : That‘s dangerous, isn‘t it?
Larry : Not at all. During the day it is full of people having lunch, jogging, horseback
riding. It‘s a great place.
Isabelle : Where can I find a list of hotels? Is there a guide?
Larry : There are several. I‘ll lend you one.
Isabelle : What about getting around?
Larry : Don‘t use the subway. It‘s not very safe or clean. There are lots of yellow cabs.
They are not very expensive.
Isabelle : Thanks for your help.
Larry : It‘s a pleasure.

[Reservation] [Itinerary]

Are there any seats on Monday‘s flight? I‘m flying to New York this Autumn.
I‘m sorry. Ther are no more seats on the flight. He is touring Southeast Asia.
Please confirm your reservation in advance. He is on his way from New York to Tokyo.
I‘d like to cancel my reservation. He will arrive in New York in February.

[Confirmation] [Flight]

I‘d like to confirm tomorrow‘s flight. Which gate are we boarding from?
I‘m sorry, your flight has been cancelled due to It was a long flight.
inclement weather conditions. How long before the flight should check in?
Yes, your flight is confirmed to leave at 8am. You should check in two hours before your flight.

BUSINESS CULTURE
How to Behave Appropriately on a Business Trip
Whether this will be your first or your thousandth business trip, you should be conscious of
conduct that is considered proper during your absence from the office. As a representative of
your company, you need to know how to behave appropriately on a business trip.
1. Pack all essential items in a carry-on bag to avoid being ill-prepared for business if the
airline loses your luggage. Showing up for a trade show or a meeting with a client
dressed in yesterday's clothes will not make a positive impression.
2. Dress professionally during the entire trip. Your attire should reflect the fact that you are
on a business trip, whether you are on a plane, on a golf course or in a conference room.
3. Be prepared and be on time. You may normally arrive at the office at 8:10 every morning
and not speak until after your first cup of coffee, but clients will not take kindly to your
 decision to be 10 minutes late foran important meeting and still need to go over your
notes.
4. Use proper business language. Even though some business trips may include more casual
situations, such as lunch, dinner or even golf, keep in mind that you are still representing
your company, and like the old saying goes, "Loose lips sink ships."
5. Brush up on table manners and the basics of business etiquette before you go. This may
help you avoid an embarrassing gaffe while on your trip.
6. Save all receipts from your trip so you can easily determine your expenses when you
return.
Conduct yourself with grace and decorum at all times. If you are uncertain about these terms,
consider buying a book on business etiquette for some light reading while on the plane.