Online conference

Ready,
steady,
TRAVEL!
New intermodal services for sustainable mobility between Italy and Croatia

23.09.2021.
10:00 - 12:00 h
Info-mobility
services:
stakeholders’ needs
E-CHAIN | Prosoft d.o.o. | Nelida Pogačić
Joint Communication Event, 23 September 2021

Riva 16, 51000 Rijeka, Croatia

nelida.pogacic@prosoftri.hr
+385 98 369 071
www.italy-croatia.eu/e-chain
https://prosoftri.com
Prosoft d.o.o.

▪ private IT company

▪ 25 years of experience in providing specialized IT

consulting and implementation services

▪ Work with different business sectors, mostly

transport and logistics, especially maritime

▪ project-oriented organization
.
Image: Flickr
About Us
▪ ITC experts with long experience, specific knowledge and skills
▪ complete information engineering services including:
management and consultancy services for IS development,
communication engineering and networking, consulting and
technical support for IS management

Specific focus on:

▪ design, implementation and management of wireless networks
and integration of smart devices;
▪ installation and management of hardware systems;
▪ server virtualisation management (cloud computing) and
network security management;
▪ supervision and training services for users. Image source: https://cse.sc.edu/
E-CHAIN
Project Involvement
WP3 – Mobility Maritime Design
▪ Stakeholders’ requirements and transport needs analysis
▪ Technical and functional requirements specification
▪ Platform and service design

WP4 - Platform and Service Implementation

▪ Pilot Site (Split, Rijeka) technical environment and configuration
▪ Integration and testing (localization, commissioning requirements and
report, test report)

WP5 - Services and Transport Vehicle Integration

▪ Pilot implementation, deployment of pilot sites
▪ Assessment and evaluation survey and report
Stakeholders’
analysis
The definition of key stakeholders and subsequent
interviews were conducted in 2020 Q4 to:

▪ Estimate awareness of CO2 emissions related to

(port) transport

▪ Assess existing collaboration and the technologies

used by interested parties and relevant to E-Chain

▪ Define business and technology needs for further

integration

▪ Investigate stakeholders’ interest for future

involvement in the project activities
 Stakeholders
Business area Services
Transport associations

Touristic Associations

Regional inovation agencies

Regional development agencies

NGOs

Local, regional and national…

Car parks Maritime Agency
Enterprises, transport operators Port management Professional association
Public authority Public maritime transport
Education and research
Public rail transport Public road transport
Business and transport… Passinger road transport Tourist board and associations
University education & research Other
0 5 10 15 20 25
Port transport CO2 emissions awareness
Our assumption: improving the efficiency end efficacy of passenger transport will have a positive impact on the
reduction of CO2 emissions in high frequency costal areas.

Questions: „Are you aware of the impact of port transport weight on CO2
emissions?” and „Do you think E-CHAIN solution could contribute to the reduction
of CO2 emissions caused by traffic?”

▪ Yes (91%)
▪ No (5%)
Port transport
CO2 emissions
▪ Yes, Partially (4%) awareness
 Knowledge of IT solutions supporting the
reduction of CO2 emission in Adriatic area

No Air2Rail program / IT tools

European Comission Port of Sète CCS (Cargo Community System)
Project PIA del Comune di Ancona SAMBA, URBAN TRANSPORTS platform
Skyscanner Other remarks
Integration of Services - Current situation

Self assessment: degree of

integration of services Major constraints for higher integration:

▪ Current business policies

▪ Level of technical and technological readiness
▪ Development cost

Low Medium High None

Interest per E-CHAIN platform modules
Question: In which E-CHAIN module would you be interested in taking part?

Touristic co-marketing

Expressed interest in different E-

CHAIN modules suggests that there is Port multimodal infomobility

a need and willingness for further

integration and collaboration between Multimodal travel solutions (searching &
booking)
transport operators, government
authorities and tourist boards. Data management

0 2 4 6 8 10 12 14
Interest per function area

Service search

Real-time communication

Data management

Booking

0 2 4 6 8 10 12
 Infomobility module
Question: Which contents could be supported by Info-mobility module and on
which platform?

Chart Title

25

20

15

10

0
Timetables Travel Real time Points of Car park Help desk
solutions events Interest assistant

Web Totem (interactive info-panel) Mobile App

 Travel solutions
Main requirement is resource optimization through:

• Offering travel route options with reduced CO2 emisions

• Timetables optimalization -> reducing travel time
• Decreasing time to organizer travel
• Connecting carriers and capacities - offering new seamless services to passengers
• Cost and price of services optimization
 Realtime events
Focus on:
• timely informing passengers about events that significantly affect the course of the trip

Communication channels:
• Web,
• Info-panel
• personalized direct messaging to the passenger via email and SMS
 Touristic services
The aim is to provide all relevant information suggesting available options to the traveler
during the stay / waiting for the continuation of the journey in the maritime passenger
hubs.
Eg:
• Point of interests (location on map and distance, queue time, opening hours,…)
• Mobility options (bikes, electric scooters, public transport, taxy services)
• Car parks
• Catering and accommodation
• Emergency Services
Thank You
Questions?