Omnitracs IVG Driver Overview

IVG Driver Training
Introduction and Basic Driver Services
© 2012-2015©Omnitracs,
2012-2015LLC. All rights
Omnitracs, reserved.
LLC. Confidential
All rights reserved. +Confidential
Proprietary.+ Proprietary.
MAY CONTAINMAYU.S. AND INTERNATIONAL
CONTAIN EXPORT CONTROLLED
U.S. AND INTERNATIONAL INFORMATION
EXPORT CONTROLLED INFORMATION
80-JE035-1 Rev. A
80-JE035-1 Rev. A
Safety Information
• You cannot use the IVG to read

or type messages while moving.
• There is one exception: a
co-driver who is logged in
but not driving can use the
IVG without restriction.
You can listen to messages while driving.
© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

MAY CONTAIN U.S. AND INTERNATIONAL EXPORT CONTROLLED INFORMATION
80-JE035-1 Rev. A
Goals
When you leave today, you will be able to:
• Log in and out of the Intelligent

Vehicle Gateway
• Send and receive messages
• Listen to messages while
driving
• Access the IVG through
Intelligent Voice Interface
• Access applications such as
Hours of Service for tracking
driver hours
• Change the settings on the unit
• Locate onboard help to learn the applications
80-JE035-1 Rev. A
IVG Driver Training Topics
• IVG Overview
• Using the IVG
• Logging in and out
• Messaging
• Intelligent Voice Interface
• Mobile Reset
• Onboard Help
• Settings
• System

80-JE035-1 Rev. A
IVG Overview
Basic Driver Services

80-JE035-1 Rev. A
IVG Overview
• Integrated suite of software and hardware that sends information
between your tractor and the dispatch center by high-speed cellular
data network. GPS
– The IVG unit delivers
information to the Network
Operations Center (NOC) via
a CDMA terrestrial network or
Network Operations IVG
the GSM network in Canada.1 Center (NOC) Customer Fleet
Management
– GPS provides data to calculate Landline

connection
your position.
– The NOC sends your information
to dispatch and its information
back to you.
1 WiFi and Satellite supported in future release.

80-JE035-1 Rev. A
What Kinds of Information?
• Normal information exchange between you and dispatch, such as:
– Load acknowledgement — Load assignment
– Arrived at shipper — Directions
– Bump the dock — Trailer switch
– Daily check call — Yard information
• Vehicle position reports and other automatic updates
• Vehicle and driver information from optional applications, such as:

– Performance Monitoring, Fault Monitoring, Critical Event Reporting, Hours of Service,
and Vehicle Inspection
o Idle time o Hours of Service logs
o RPM o Reports of critical events such
o Speed as hard braking
o Engine faults o Vehicle inspection reports

80-JE035-1 Rev. A
Intelligent Vehicle Gateway (IVG) Hardware
Power / IO Cable *
3” RAM Mount
Holster
Intelligent Vehicle Gateway

80-JE035-1 Rev. A
Stopped vs. Moving
• While stopped:
– You can use any application that is enabled on the IVG
– You tap an icon on the Home screen to access applications
• While moving, you can access the following, with the limited
functionality as described:
– Messages (via text-to-speech)
– Hours of Service (view available hours and retrieve through
Intelligent Voice Interface)
– Navigation (a map displays the next turn as text-to speech
announces it)

80-JE035-1 Rev. A
* These signal indicators only appear on the
Screen Layout device when supported (future release)
HOS time and

Bluetooth Connectivity* Current application Volume on/off toggle
Alert waiting
Intelligent Voice
Signal Strength Interface
Message waiting
Wifi
Strength*
Next menu
screen
Back
one screen Help
Tap one of these buttons
Open Virtual Keyboard to open an application
80-JE035-1 Rev. A
Home Screens

80-JE035-1 Rev. A
Using the IVG
The IVG allows you to
exchange information with your
dispatcher and use mobile
applications.
Use the virtual keyboard to send

and receive information (when
stopped).
When the driver is logged in,

applications that have not been
purchased by your company will
have a greyed out/muted
appearance.

80-JE035-1 Rev. A
Using the IVG
• While driving, you cannot
read messages, but you can
listen to them.
• Tap Messaging, then tap the
play button.
• Use the scroll bar to locate

other messages.
• The play button becomes a
pause button during
playback. Tap it to pause and
restart the playback.

80-JE035-1 Rev. A
Logging In and Out

80-JE035-1 Rev. A
Log In and Out
Some services, such as Hours of Service and Navigation, need to
know who you are.
You need to know how to:

– Log in to the IVG
– Change your status
o Active = driving
o Inactive = not driving
– Log out of the IVG

80-JE035-1 Rev. A
Log In
1. Tap the Driver Login button.
2. Tap the Driver ID field and

the virtual keyboard will
open.

80-JE035-1 Rev. A
Log In
3. Type your ID and password.
4. Confirm your status.

5. Tap the virtual keyboard icon
at the bottom right to close it.
6. Tap OK.

80-JE035-1 Rev. A
Log In
Your name appears after your
login information is verified.

80-JE035-1 Rev. A
Log Out
1. Tap your name to select it.
It is selected automatically if
you are the only driver
logged in.
2. Tap Logout.
3. Tap OK.

80-JE035-1 Rev. A
Change Status
1. Tap your name (if more than
one driver is logged in), then
tap Change.
2. Type your password and tap

OK.
LBRAD is now the active

driver.

80-JE035-1 Rev. A
Messaging

80-JE035-1 Rev. A
Messaging and Macros
Sending and receiving information is the most common task
performed on the IVG.

– Recognize that new
information has arrived.
– Read the information.
– Reply to it.
– Use macros to save time
and improve accuracy.

80-JE035-1 Rev. A
Receiving Information
• Information automatically arrives when the ignition is
on and for a short time after the ignition is turned off.
• Starting or idling your vehicle is not necessary.
• Information is stored until you are ready to read it.
• When you are sleeping, you can turn the volume
down completely for both alerts and voice.
• Be sure to turn the volume back up when you get
behind the wheel!

80-JE035-1 Rev. A
How Do You Know If You Have a Message?
1. The IVG plays an alert.
2. Text-to-speech tells you.
3. A mail icon appears at
the top of the display.
4. The Messaging button shows
“N Unread Messages.”
5. The IVG alert waiting icon will show you the priority of a new,
unread alert, including messages:
Blue = Normal
Orange = Important (example: a CER alert)
Red = Emergency
Note: The Halo around the home button on the IVG will also light
up to match the priority of the highest alert.
80-JE035-1 Rev. A
If You’re Moving When You Get Alerted
You see a summary after
selecting your inbox.
You can:
• Tap the play button.
• Tap the forward and backward
arrows to play other messages.
After you stop, you can:
• Read information and reply to it.
• Create new freeform or macro
messages and send them.
• Check your outbox for
information you sent.

80-JE035-1 Rev. A
Read a Message
1. Tap the Messaging button.
2. Tap the message you want

to read.

80-JE035-1 Rev. A
Read a Message
3. Read the message. Scroll
down as needed if the
message is long.
4. To read the next or previous
message, tap one of the
arrows.
5. To return to your inbox, tap
the Back button.

80-JE035-1 Rev. A
Reply to a Message
1. Tap Reply.
2. Open the virtual keyboard.

3. Type your message.
4. Close the keyboard.
5. Tap Send.

80-JE035-1 Rev. A
Reply to a Message
6. Tap Yes to confirm.

80-JE035-1 Rev. A
Send a Macro
1. Tap Compose.
2. Tap to select the macro.
You may need to scroll to
find it.
4. Tap inside each box, and
then type its data.
5. Scroll down as needed to
complete the message.
6. When you’re finished, close
the virtual keyboard.
7. Tap Send, then tap Yes to
confirm.

80-JE035-1 Rev. A
Send a Freeform Message
1. On the compose tab, tap
Freeform in the list or tap
the Freeform button.

3. Type a message and close
the keyboard.
4. Tap Send, then tap Yes to
confirm.

80-JE035-1 Rev. A
Typical Custom Macros

80-JE035-1 Rev. A
[Insert Company Name Here] Custom Macros
1. [insert custom macro] 8. [insert custom macro]


80-JE035-1 Rev. A

80-JE035-1 Rev. A
Intelligent Voice Interface (IVI) is an always on application that listens
for driver commands and implements them.
In this lesson you will learn how to:

– Access IVI
– Learn the proper commands
– Navigate IVG using your voice

80-JE035-1 Rev. A
Access IVI
1. The driver initiates IVI by
saying, “Hello Omnitracs.”
The IVG is constantly listening and

will reply with, “Hello, Please state a
command.
The IVI icon on the header will turn

blue after the above dialog. When
active, IVI is actively listening for one
of the specific commands supported.

80-JE035-1 Rev. A
Omnitracs IVI Commands
After the IVG responds asking for commands, the driver
can use any of the commands below to perform a task:
• Home screen • Scroll Up

• Go Back • Scroll Down
• Brightness Up • Available hours
• Brightness Down • Hours of service
• Brightness Off • Inbox
• Volume Up • What can I say
• Volume Down • Workflow
• MUTE Volume • Vehicle Inspection

80-JE035-1 Rev. A
IVI Commands help
While in your vehicle you can access the list of available
commands by doing the following.
1. Click on the help icon at 1. Say, “Hello Omnitracs”
the bottom of the IVG to the IVG.
screen. 2. Say, “What can I say”.
2. Navigate to the IVI help The IVG will begin to
topic and select “IVI speak out loud the
Commands”. available commands.

80-JE035-1 Rev. A
Mobile Reset

80-JE035-1 Rev. A
Mobile Reset
The new mobile reset button allows a driver who is experiencing
problems with their IVG to reset the device without having to wait for
support services to send a command over the air. A mobile reset
CANNOT be initiated while the vehicle is in motion.
In this lesson you will learn how to:

– Reset the IVG

80-JE035-1 Rev. A
Mobile reset
1. If you are not already, stop
your vehicle and put the
truck in park.
2. Remove the protective
rubber flap from the left side
of the IVG.
3. Press and hold the reset
button for ten seconds.
4. Release the button and the
IVG will restart.
5. Check the hardware to
make sure everything is
working properly before
driving again.

80-JE035-1 Rev. A
Onboard Help

80-JE035-1 Rev. A
Onboard Help
You can access help for each IVG application.

– Access the help menu.
– Navigate through the help topics.
– Locate What’s New when
your unit has been
upgraded.

80-JE035-1 Rev. A
Find Onboard Help
1. Tap the question mark.
The IVG knows what application you

are using and displays help topics for
that application.
Example: In this case, the driver

sees help about approving his logs.

80-JE035-1 Rev. A
Driver Settings

80-JE035-1 Rev. A
Driver Settings
• Some of the settings on the IVG are controlled by your company
and cannot be changed.
• You need to know how to set:

– Volume
– Brightness
– Time zone
• You also need to be able to

calibrate the touchscreen.

80-JE035-1 Rev. A
Driver Settings: View IVG Information
1. From the 2nd home menu,
tap Settings.
2. View information about the

IVG.

80-JE035-1 Rev. A
Driver Settings: Volume
1. Tap the Volume tab.
2. Tap the plus or minus button

to move to the desired
volume level.
3. Tap Test to hear the volume
level.
When you navigate away from

this tab, the volume level is
saved.

80-JE035-1 Rev. A
Driver Settings: Set Brightness
1. Tap the Brightness tab.
2. Tap the plus or minus button

to move to the desired
brightness level.
When you navigate away from

this tab, the brightness level is
saved.

80-JE035-1 Rev. A
Driver Settings: Set Time Zone
1. Tap the Time Zone tab.
2. Use the scroll bar to locate

the time zone you want and
tap it to select it.
3. Tap apply.

80-JE035-1 Rev. A
Driver Settings: Calibrate Display
1. Tap the Calibration tab.
2. Tap Calibrate.
3. Following directions, tap and

hold on the screen at the
center of each target shown.
Note: You can use the tip of a

pen as long as the ballpoint is
retracted.

80-JE035-1 Rev. A
Driver Settings: Calibrate Display
4. Tap OK to dismiss the
success notification.
Note: You do not need to

calibrate the display unless you
are asked to by a technician.

80-JE035-1 Rev. A
System
IVG Driver Training

80-JE035-1 Rev. A
System
The System tabs provide basic
trouble shooting tools.
Open System only when

instructed to do so by an
authorized technician.

80-JE035-1 Rev. A
Getting Assistance
If you have a problem with your unit, call your fleet manager or
dispatcher.

80-JE035-1 Rev. A
IVG Driver Training
This concludes the Introduction & Basic Driver Services
training.

80-JE035-1 Rev. A

Omnitracs IVG Driver Overview

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IVG Driver Training

Introduction and Basic Driver Services

• You cannot use the IVG to read

You can listen to messages while driving.

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

• Log in and out of the Intelligent

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

– GPS provides data to calculate Landline

1 WiFi and Satellite supported in future release.

• Vehicle position reports and other automatic updates

• Vehicle and driver information from optional applications, such as:

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

Intelligent Vehicle Gateway

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

Screen Layout device when supported (future release)

HOS time and

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

Use the virtual keyboard to send

When the driver is logged in,

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

• Use the scroll bar to locate

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

You need to know how to:

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

2. Tap the Driver ID field and

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

4. Confirm your status.

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

2. Type your password and tap

LBRAD is now the active

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

You need to know how to:

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

2. Tap the message you want

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

2. Open the virtual keyboard.

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

2. Open the virtual keyboard.

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

1. [insert custom macro] 8. [insert custom macro]

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

In this lesson you will learn how to:

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

The IVG is constantly listening and

The IVI icon on the header will turn

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

• Home screen • Scroll Up

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.

In this lesson you will learn how to:

© 2012-2015 Omnitracs, LLC. All rights reserved. Confidential + Proprietary.