Maryum Qadeer

Father Name: Muhammad Qadeer

Mobile #: +92 333 0527 621
E-mail: maryumqadeer65@gmail.com

Career Objective & Personal Statement

I am tenacious problem solver with strong analytical skills combined with experience in Operation,
Customer service, Marketing, Sales, Event Management, Public Relation and Administrative work,
always craving for new skills and achievements.

Working Experience
Manager Investments & Public Relations “August 2021 to Present” Al Ghurarir Giga

Job Description:
 Analyzed client investment objectives and ensure achievement through investment.
 Coordinated with clients and provide appropriate advice.
 Maintained compliance to all organization policies and procedures.
 Monitor client transactions and assist clients with investments.
 Develop and maintained relationship with all departments as client representative.
 Coordinate/provide investment support and guidance to clients, prospects and Relationship Managers
 Work with the Marketing Department in developing marketing literature.
 Coordinate with clients through call and WhatsApp for new project updates.

Working Experience

Operations and Academics Manager “January 2020 to August 2021” ASTHM

Job Description:
 Delivering Lectures.
 Quality Assurance Assignment work.
 Student Counseling.
 Helping student in online class for research.
 Dealing with Vendors for Marketing Material, College stationery and print Material.
 Dealing with Teachers for their lectures, Assignments and student related quires.
 Contract with Hotels and Restaurant for internship placement of students.

Working Experience

Administration and Student Affair Manager “January 2019 till August 2021” ASTHM

Job Description:
 To recruit and communicate with new students regarding admissions.
 Travels to different institutes, meetings, and events to meet with students, answers questions
about the ASTHM’S and evaluates potential applicants.
 Schedule and conduct interviews and campus tours.
 Attend parents, students, and other institute representatives’ queries for information regarding ASTHM’s
courses and its offerings.
 Develop innovative communication strategies, and enrolment plans in coordination with senior
management to attract and enroll more students.
 Maintain a database of student information, telephone logs and student feedbacks in order to generate
 student reports for management whenever required.
 Provide clarifications to student’s queries in a professional manner.

Working Experience
Sales and PR Manager “January 2017 till January 2019” Grand Ambassador Hotel Islamabad

Job Description:
 Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and
results.
 Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
 Completes sales operational requirements by scheduling and assigning employees; following up on work
results.
 Maintains sales staff by recruiting, selecting, orienting, and training employees.
 Analyzing and investigating price, demand and competition
 Compiling and distributing financial and statistical information
 Writing reports and monitoring performance.
 Organizing events and product exhibitions.
 Supporting the Marketing Manager and other colleagues.
 Managing campaigns on social media.
 Assisting General Manager to make and implement all policies for departments and Employees.

Working Experience
Guest Services Officer “August 2015 to December 2016” Islamabad Marriott Hotel, Pakistan

Job Description
 Command on OPERA (PMS) version 5.0 and proficient in MARSHA.
 Registering and assigning the rooms to the incoming guests and registers in the arrival book.
 Command on the follow ups of the Guest Needs & Handles the Guest Complaints
 Able to maintain a positive Liaison with Front Office, Housekeeping, Food & Beverages Department
Keep room and information rack status up to date.
 Prepare receptionists and night receptionists reports along with the daily forecast.
 Focus on a strong follow up and extra attention to the Police requirements in sending Guest information
as per provided standards.
 Active involvement in promoting and selling companies loyalty program, Food & Beverage events, in
house facilities and Hotel company partners.
 To ensure that the standards required by Law and by Management are maintained at all times.
 Resolve problems arising from guest complaints and attending to their needs
 Responsible to perform all duties related to the front desk and duties common to all rank and files, and
when assigned by superiors.

Academic Qualification
BA (Political Science & Comp. Science) “2013-15” Gov Viqar-un-Nisa College,Rawlpindi

Intermediate (Civics & Comp. Science)

“2011-13” BISE Rawalpindi, Punjab, Pakistan
Matriculation “2010” BISE Rawalpindi, Punjab, Pakistan
 Trainings

Competency Development Training August 2015 Training & Development, Marriott Hotel
Awards & Certificates
OTHM Training Certificate 2019 ASTHM – OTHM
Fame Game Champion (Front Office) 2016 Islamabad Marriott Hotel, Pakistan
Fame Game Champion (Front Office) 2016 Islamabad Marriott Hotel, Pakistan
Certificate of Participation 2016 Annual Function, Marriott Hotel
District & Divisional Champion (Hockey) 2013-14 Rawalpindi, Punjab, Pakistan
District & Divisional Champion (Volley Ball) 2013-14 Rawalpindi, Punjab, Pakistan
District & Divisional Champion (Basket Ball) 2014 Rawalpindi, Punjab, Rawalpindi

References

Reference shall be furnished upon request.