Professional Documents
Culture Documents
GEC5 (Cordova)
GEC5 (Cordova)
GEC5 (Cordova)
-Aspects of Communication
Verbal Communication refers to an interaction in which words are used to relay a message.
Nonverbal communication refers to an interaction where behavior is used to convey and
represent meanings.
-Types of Communication
Intrapersonal Communication
Interpersonal Communication
Dyadic
Triadic
Mass Communication
-Elements of Communication
Sender: The person initiating the communication or sending the message is the sender. It can be a
person or a party like a company or a government organization.
Encoding: The process of assembling symbols for sending messages or giving thoughts a clear and
understandable form through the use of symbols is encoding.
Message: The message itself is the core element in the process of communication. It is the set of
symbols that the sender transmits or the content of the communication.
Media: Media is the channel of communication that is used to transmit the message. ...
Decoding: Decoding is the process of interpreting the message. Simply put, it is the process through
which the receiver of the message assigns meaning to the symbols in a note
Receiver: the recipient of the message, or someone who decodes the message
Feedback: the reactions, responses or information provide to the receiver.
Barrier: the factors that affect where communication takes places.
Context: the environment where communication takes places.
EVALUATION/QUIZ
-Elements of Communication
Sender: The person initiating the communication or sending the message is the sender. It can be a
person or a party like a company or a government organization.
Encoding: The process of assembling symbols for sending messages or giving thoughts a clear and
understandable form through the use of symbols is encoding.
Message: The message itself is the core element in the process of communication. It is the set of
symbols that the sender transmits or the content of the communication.
Media: Media is the channel of communication that is used to transmit the message. ...
Decoding: Decoding is the process of interpreting the message. Simply put, it is the process through
which the receiver of the message assigns meaning to the symbols in a note
Receiver: the recipient of the message, or someone who decodes the message
Feedback: the reactions, responses or information provide to the receiver.
Barrier: the factors that affect where communication takes places.
Context: the environment where communication takes places.
- What is Listening
Listening is the active process of receiving and responding to spoken (and sometimes unspoken)
messages. It is one of the subjects studied in the field of language arts and in the discipline of
conversation analysis
- Best kind of listening to its characteristics
Good listeners always strive to fully understand what others want to communicate, particularly
when the statement lacks clarity.
- Why listen?
Listening to reply is the standard way that most people communicate. What that means is that
instead of really paying attention to what the other person is saying, you are already thinking
about what you want to say in response.
- The listening process and it’s stages
There are six basic stages of the listening process: hearing, attending, understanding,
remembering, evaluating, and responding. These stages occur in sequence, but they generally
performed with little awareness on rapid succession.
- Types of listening
- Levels of listening
Passive listening
This is the lowest level of listening. Here the person being spoken to is aware that the speaker is
speaking but actually understands little of what is said. At this level, the listener pays little
attention and catches only a few words here and there.
Responsive listening
At this level of listening, we give the speaker verbal or nonverbal indicators that we are listening,
a head nod or an occasional “uh-huh,” for instance, but we actually aren’t paying much
attention, and our comprehension level is still low.
Selective listening
A number of us listen selectively, and when we do, we are not paying attention to the entire
message.
Attentive listening
In attentive listening, listeners provide feedback to the speaker by asking for more information
or by paraphrasing the speaker’s message to gain further clarification from the speaker.
Active listening
Active listening techniques require listeners to engage not only their intellect in listening, but
their emotions as well.
Empathic listening
It is the deepest level of listening. It differs from active listening in an important way.
- Roadblock to listening
1. Making Judgments
Criticizing, name-calling, diagnosing, or even praising someone can make negative impacts on your
ability to communicate. By implementing any of these into a conversation, you’re more likely to put the
other person into a defensive state, limiting the effectiveness of the dialogue. While the former 3
actions might automatically imply a negative reaction, praising and positive judgments creates its own
kind of communication barrier. Not everyone can receive praise without experiencing discomfort or
skepticism, so instead of getting your message heard, you might just be making the other person
wonder what you’re up to.
2. Sending Solutions
One of the most common roadblocks to communication is offering solutions to a stated dilemma. While
you might think you’re being helpful, it could be so that the other person just wants to be heard and
validated in their experience. By you immediately offering solutions, you’re not only telling them to
move on, you’re also implying they’re not mature or intelligent enough to make the right decisions on
their own.
3. Avoiding Concerns
Similar to the impact of simply trying to problem-solve, diverting or utilizing logic in response to
someone’s concerns can be invalidating. This might make the other person less likely to reach out again
the next time they want to express themselves.
4. Preaching
While your wisdom might be bright and well-earned, better communication skills are less about your
subjective opinion and more about allowing space to consider the experience of the other person.
5. Commanding
People don’t often reach out to simply receive orders. Telling people what they can, can’t, or will do is
likely not your place. No one wants to be told what to do, so taking this approach is likely to shut down
future conversations for good.
6. Moralizing
Communication and conflict resolution go hand-in-hand, and when you start using communication to
label things as good or bad, you’re at high risk of conflict. Your opinions are valid but so are those of the
other person. Make sure you’re not simply trying to impart your beliefs onto others. Instead, try to
understand their perspective. In other words, don’t play the all-knowing moral sage. The other may be
right as well.
7. Threatening
It probably isn’t too surprising that threatening another person can put a wrench in your ability to
communicate. Anytime we put someone else on the defensive, we’ve effectively lost their ability to
engage productively in the conversation. Threatening that you’ll implement some kind of consequence if
they don’t do what you suggest makes you appear controlling, and it doesn’t bode well for the dialogue.
8. One-Upping
“If you think that’s bad, wait until you hear what happened to me!” That’s not a response anyone wants
to hear when they’re venting, expressing, or sharing concerns, feelings, and experiences. Making our
stories a competition is a surefire way to lose the interest of the other person.
9. Shaming
When people open up, the last thing they’re looking for is to be shamed for a decision they made or
experience they had. Listening with judgment directly impacts your behaviors and responses to this
person. Put yourself in their shoes if you feel tempted to impart shame, and try to listen without
judgment.
10. Interpreting
Making interpretations about another person is common. You might even be right. But you have to
understand how wrong you can be in order for this to not interfere with communication. In other words,
we’ve all been able to connect the dots from time to time and see that someone might be saying
something because of another related experience or emotion they expressed. But taking the approach
of “you’re just saying this because you’re feeling guilty about what happened yesterday,” is a major
communication barrier and one your conversation partner is not likely to get over quickly. Don’t try to
interpret and explain their actions to them as if you are their therapist.
11. Interrogating
Responding to authentic expression with a barrage of questions is a surefire way to make someone feel
unseen, unheard, and unwilling to speak up again. Honesty is meant for reflection and validation, not
probing and questioning. Even though some questioning is reasonable and can be validating, be mindful
of the amount and the quality of questions you ask.
12. Kidding
Making light of things can be incredibly helpful at the right time. But laughing off something important
or serious someone shared with you can make them feel disrespected and undervalued. Know your
audience before deploying humor as a means of warm reception.
EVALUATION/QUIZ
1. Please do listen to interview on the radio or television and jot down your observations and
it’s conduct.
While I listening an interview in a radio I observe is on how to be prepared on interviewer
by their questioner and there are two types of interview must common while I listening an
interview it is Interrogating and Approachable.
2. List down at least 10 of your personal recommendation on how to be a good listener.
Active listening, Approachable, Pay attention, Provide feedback, Respond Appropriately,
Show that you’re listening, Not talking when others are speaking, Be attentive, Request
clarification, Ask open-ended question.
Globalization that’s effect on communication could be defined in many ways, one being an interaction
process whereby integration happens, whether it be between people, companies, government or nations.
This process is by international trade and investment and aided by information technology. Globalization
has an impact on the organization and communication.
https://r.search.yahoo.com/
_ylt=Awr9IleRw5VhCXcASxhXNyoA;_ylu=Y29sbwNncTEEcG9zAzMEdnRpZANEMTExMF8xBHNlYwNzcg--/
RV=2/RE=1637233682/RO=10/RU=https%3a%2f%2fwww.ipl.org%2fessay%2fEffects-Of-Globalization-
On-Organizational-Communication-PCBGAYQAQG/RK=2/RS=fGtKIcp.buQIfid6jEmVYf.pebw-
The challenges of Globalization in communication is to have interact in different ways that conclude of
Advantages or Disadvantages of Global Communication, Work Cited, Communication Technology, Effect
and Cause of Globalization.
EVALUATION/QUIZ
1. Explain in your own words the meaning of globalization and its effect on communication.
In my opinion the Globalization and its effect on communication is through impact of their
communication on how they get the process by their conversation and it’s cause of effect. In by
our current year through technologies our needs on communication to globalization.
2. Why and How does communication gap exist?
Every minute communication has existed, cause while people has talk to others it’s cause of
communication and by this it’s involve to conversation, but In communication sometimes it’s
have to failure or misunderstand the information by the receivers and they have the different
types of blocks to communicate has in gap to conversation. In Communication has different
various type and it’s a lot of skills and experience on how to do it.
3. Explain why Communication is the life blood of any organization and globalizations poses new
challenges to communication in any organization?
Communication is the life blood of any organization, cause this called is to have conversation by
each others and by focusing on conversation it’s developed of knowing of others and they have
the detailed that needs in organization and to know the globalization poses new challenges to
communication in any organization that’s revealed by the effect of communication in the global
by their impact.
https://r.search.yahoo.com/
_ylt=Awr9Fq1_85VhwmEAiw1XNyoA;_ylu=Y29sbwNncTEEcG9zAzEEdnRpZANEMTExMF8xBHNlYwNzcg--
/RV=2/RE=1637245951/RO=10/RU=https%3a%2f%2fsimpleststyle.com%2fthe-difference-between-
written-and-verbal-communication%2f/RK=2/RS=LC1cIDp1UoIv5k_SC7IjKOIkFpI-
Poorly written or verbal communication can lead not only to a distortion of the facts, but also of your
thoughts and intentions. In a professional environment, the clearer and more concise you are in your
written and verbal communication, the more proficient you will seem.
bizfluent.com/about-6459382-written-verbal-communication-important.html
EVALUATION /QUIZ:
EVALUATION/ QUIZ:
1. Give at least three examples of cross-cultural communication and explain each of them.
Nationality, Ethnicity, Age.
Nationality is it depend on how you treat by the people of the town or you travel on
somewhere.
Ethnicity is referred on cultural characteristics.
Age is based on how you communicate by receivers and it’s depend on your manner.
2. Differentiate Communication into local and global aspects.
Local aspects on communication we determine the culturally appropriate terms, expressions.
Global aspects on communication we determine the nationality, ethnicity and others aspects
that can challenge you when you travel globally.
Global aspects on communication
3. Explain why Ethnocentrism, Discrimination, and stereotyping are blocks to cross-cultural
communication.
Ethnocentric value not only act as communication barrier but can hinder one student morale
and productivity. Ethnocentrism is the assumption that the culture of one’s own group is moral,
right and rational, and that other cultures are inferior.
- A World of Diversity
Parapak (1995) described our world as a world of diversity.
- Cultural Awareness and Sensitivity
Cultural Awareness is knowing that there are multiple different cultures.
Based on religion, ethnicity, nationality, and other factors, that have different attitude and
outlooks.
Cultural Sensitivity involves accepting those differences without insisting your own culture is
better.
- Gender Sensitivity
Refers to the aim of understanding and taking account of the societal and cultural factors
involved in gender-based exclusion and discrimination in the most diverse spheres of public and
private life.
- Gender- Sensitivity Language
The realization of gender equality in written and spoken language.
- Political Correctness
Used to described language, policies, or measures that are intended to avoid offense or
disadvantage to members of particular groups in society.
EVALUATION/QUIZ
- Varieties of Language
- What is Register?
Language registers are classified as: 1. Formal Language Register - is more appropriate for
professional writing and letters to a boss or a stranger - is impersonal, meaning, it is
not written for a specific person and without emotion Examples: a. business letters b.
letters of complaint 18 19.
- Classification of Language Registers
Register in linguistics is divided into five basic levels describing different types of register or
formality definitions in writing and speaking. The basic registers in English are high formal,
formal, neutral, informal, and vulgar.
EVALUATION/QUIZ:
Language Registers
Frozen/Static - Frozen: This form is sometimes called the static register because it refers to historic
language or communication that is intended to remain unchanged, like a constitution or prayer.
Examples: The Bible, the United States Constitution, the Bhagavad Gita, "Romeo and Juliet."
Formal/Regulated- Formal Register This language is used in formal settings and is one-way in nature.
This use of language usually follows a commonly accepted format. It is usually impersonal and formal. A
common format for this register are speeches. e.g. sermons, rhetorical statements and questions,
speeches, pronouncements made by judges, announcements.
Consultative/Professional- Consultative register is moderately formal language that marks a mentor-
protege or expert-novice relationship, such as that between a doctor and a patient or a teacher and a
student. Formal register is language spoken between strangers or in a technical context.
Casual/Group- Casual Register This is informal language used by peers and friends. Slang, vulgarities and
colloquialisms are normal. This is “group” language.
Intimate/Personal- Intimate: Linguists say this register is reserved for special occasions, usually between
only two people and often in private. Intimate language may be something as simple as an inside joke
between two college friends or a word whispered in a lover's ear.
EVALUATION/QUIZ:
Text is an important component used in many multimedia applications. They are characters that
are used to create words, sentences and paragraphs. Text alone provide just one source of
information.
1.2 Graphics
Graphics make the multimedia application attractive. In many cases people do not like
reading large amount of textual matter on the screen. Therefore, graphics are used more
often than text to explain a concept, present background information
1.3 Audio
It can provide the listening pleasure of music, the startling accent of special effects or the
ambience of a mood setting background. it is the terminology used in the analog form, and
the digitized form of sound is called as audio.
1.4 Photographs
It is usually combined with photographs and video presentations to augment these other
forms of communication and give a detailed description of them. Audio Files Audio files are
a collection of sounds that can be added and combined with all other types of media in a
multitude of ways.
1.5 Animation
Animation is a fun and common part of both online and desktop multimedia systems.
Whether it means an interactive element that invites the user to engage with the
application or simply a fun animation to watch, animation is a unique multimedia system
element.
1.6 Video
The term video refers to the moving picture, accompanied by sound such as a picture in
television. Video element of multimedia application gives a lot of information in small
duration of time. Digital video is useful in multimedia application for showing real life
objects.
2. Jot down the steps in making effective Multimedia Presentation.
In making Multimedia Presentation you must know how to use text, graphics, audio,
photographs, animation, video and if you know that you can make satisfying multimedia
presentation.
3. How “blogging” can be used effectively for academic purposes?
It’s useful when it comes to project and we have some content comes to our mind while to use
word “blogging” in academic purposes example on how can create a blog at first we need have
strategy on how can make a story or script for start blogging and second while taking blog we
need to focus on how we can create an audience while it comes on academic purposes it’s
relate on how the teacher can attract on our work.
- Purpose of Communication
Public speaking skills refer to the talent of effectively addressing an audience. Whether it is in front
of a group of people you already know or a crowd of complete strangers, your ability to communicate to
them with clarity and confidence is known as your public speaking skills.
There may or may not be an opportunity for interaction between the speaker and audience. The basic
difference, however, between a casual talk and public speaking is that the latter is more purposeful and
meant for celebratory, entertainment, influencing, or informative purposes.
- Interview
Purposes of Interview or Objective of Interview is one of the major media of oral communication.
It is used for different reasons. The purposes of interview are discussed below- Purposes of
Interview Advising: Interviewer provides necessary advices to the interviewee or to the concerned
people through interview.
The elements of good delivery are delivery directness, spontaneity, animation, vocal and facial
expressiveness, and a living sense of communication. Also Know, what are the 4 types of speech
delivery. There are four primary types of speech delivery: Manuscript, Memorized, Impromptu,
and Extemporaneous.
EVALUATION/QUIZ:
1. What is Persuasive Speaking and its Qualities?
We defined persuasion Persuasive speech is such a valuable means of achieving our objectives
that it becomes necessary or, permit me to say, compulsory for us to master it. You don’t have
to be a major public speaker before you find persuasion useful in as “the art of gaining fair and
consideration for our points of view.”
2. What do you think are the topics/subjects that can persuade your audience and why do you
choose them?
When I choose the topic I pick is about education because this is our essentially needed to be
graduated and for our circumstances especially when it comes to knowledge.
You are essentially trying to sway the audience to adopt your own viewpoint. The best
persuasive speech topics are thought-provoking, daring and have a clear opinion. You should
speak about something you are knowledgeable about and can argue your opinion for, as well as
objectively discuss counter-arguments.
- Methods on how to do it
- General Document Guidelines
- Suggestions for Writing Reports
EVALUATION/QUIZ:
Propose 3 broad topics that really interest you then narrow them down into specific titles.