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2022 Trends
2022 Trends
2022 Trends
HR Trends Report
What will HR look like post-COVID?
COVID-19 changed everything for the HR industry.
Now, over a year after the pandemic began, we’re checking in to see
how HR professionals are doing.
METHODOLOGY
The good news: Overall, the shift to remote work seems to be a
good thing. HR pros are seeing improvements in employee well- The TrustRadius 2022 HR Trends Survey was
being, and the move hasn’t made their jobs significantly harder. conducted by email outreach. We received
responses from 764 HR professionals across
The bad news: The vast majority of HR professionals are feeling
various industries in the United States.
challenged and exhausted by the pandemic. And they’re facing All responses were anonymous to assure
even bigger hurdles with the Great Resignation and the need to privacy and allow respondents to share
rapidly improve their diversity, equity, and inclusion (DEI) efforts. their honest answers. Full demographic info
can be found at the end of the report.
This report examines these issues from the eyes of HR pros across
the United States, from associates up to the C-suite—and ultimately
asks how HR technology is helping to make things easier.
50%
40%
38%
31% 31% 29%
30%
20%
74% of HR 9% 7% 7%
10%
professionals 3%
feel challenged 0%
Challenged Exhausted Frustrated Excited Energized Lonely Annoyed Bored Other
by the pandemic.
TrustRadius 2022 HR Trends Survey data collected from 764
HR professionals across various industries in September 2021.
26%
HR workers at office-only companies are the least likely to say that remote 5%
work improves employee well-being (45%) and most likely to say it has
a negative effect (31%). In contrast, 72% of HR professionals in hybrid
12%
environments see an improvement.
39% of office-only HR pros say that remote work makes their job harder. In 31%
a direct reversal, 38% of HR professionals in flexible organizations say that
remote work actually makes their work easier. 35%
32%
It makes it more difficult It makes it easier
20%
12%
8%
10%
3%
0%
0%
It is a It will create It is a I don’t have Fake news! Other
77% of U.S. HR professionals think that significant some temporary an opinion It exists only
the Great Resignation is a permanent permanent small but blip in the media
change in permanent
change in the labor market. the labor changes in the
market labor market
21% 21% 8%
71% of HR professionals
think that the Great
Resignation will impact
It won’t make much, if any,
It will derail our efforts I’m unsure
their DEI efforts. difference in our efforts
30%
20%
10% 6%
60% of HR professionals think their 0%
companies are diverse. Diverse Equitable Inclusive None of the above
55% of HR professionals say that their companies are spending more 50% 45%
on HR technology right now. 45% are spending more in order to
40%
38%
upgrade their existing tech stack, and 38% are purchasing new tech.
Across all industries we surveyed, tech companies were much more 30% 25%
likely than non-tech companies to increase their HR tech spending,
20% 16%
whether on new technology (56% vs. 37%) or to improve their existing
technology stack (67% vs. 44%). This boom is likely caused by both the 10% 4%
shift to remote work and the Great Resignation.
0%
We’re We’re Our spending We cut I don’t know
spending spending hasn’t spending
more to more on changed on HR
improve our new HR technology
existing HR technology
technology
55% of HR professionals say that they’re TrustRadius 2022 HR Trends Survey data collected from 764
HR professionals across various industries in September 2021.
spending more on HR technology right now.
Current or most recent job title Race and/or ethnicity identity Industry