Tina Valentine-Christian

3603 East 103rd Street | Cleveland, Ohio | 44105

TinaValentine7@gmail.com
E-portfolio: ValentineChristian.weebly.com
216-496-6576

PROFESSIONAL EXPERIENCE

January 2021- THE CITY MISSION | LAURA’S HOME WOMEN’S CRISIS CENTER | CLEVELAND, OHIO
Present Assistant Program Manager
• Assists with the oversight of all aspects of services, safety, and operations in conjunction with the
Director of Programs.
• Communicates regularly with Senior Management regarding services, programs, and crisis situations.
• Collaborates well with staff and partner organizations to overcome resident issues and barriers.
• Recruit, supervise and train new staff members.
• Supervision of the Resident Assistant team, maintaining operations amid staffing challenges.
• Assisted in initial Trauma Informed Care roll out to Laura’s Home, placing emphasis on person-centered
language to frontline staff serving the residents.
• Develops rapport with residents and communicates the needs/benefits of the program.
• Coordinates new intakes with outside agencies to provide shelter needs for individuals and families.
• Analyzes statistical data, summarizes information, and identify trends.
• Brought increased level in knowledge of substance use disorders, improving the navigation of challenging
circumstances with residents. Leads in decisions on residents with SUD related issues.
• De-escalates crisis situations ensuring safety and security of residents and staff.
• Lead and communicate goals of Senior Management with all staff.
• Creates monthly and fiscal year statistical reports.
• Developed and implemented Humble Rewards, a behavior modification point system, still in operation.
• Developed and improved Boutique, Intake, and Approval processes.
• Collaborates with staff to plan and coordinate ceremonies and events.

October 2019- PROJECT SOAR | CLEVELAND, OHIO

Present Peer Recovery Supporter (PRN)
• Provides linkage to individuals in crisis seeking addiction treatment services via telehealth.
• Communicates and collaborates with emergency room hospital staff to coordinate treatment services.
• Advocates for clients.
• De-escalates crisis situations.
• Contributes to monthly team staffing to provide updates.

September 2020- NORTHERN OHIO RECOVERY ASSOCIATION (NORA) | CLEVELAND, OHIO

December 2021 COUNSELOR ASSISTANT ( INTERNSHIP)
• Co-facilitated group therapy.
• Documented billable clinical progress notes.
• Individual counseling and case management sessions with supervision.
• Urinalysis screenings.

June 2017- CHOICES BEHAVIORAL HEALTHCARE | CLEVELAND, OHIO

December 2020 Chemical Dependency Counselor Assistant | Quality Mental Health Specialist

• Effectively facilitate group therapy and provide individual counseling services.

 • Provide therapeutic case management assessments, treatment planning, referral, detoxification support, and
crisis intervention as they relate to abuse of or dependency on opioids, alcohol, and other drugs.
• Contribute to weekly treatment staffing, collaborating with colleagues to provide ongoing review, updates
and monitoring of client needs and opioid therapy services.
• Advocate for consumer and provide outreach assistance by networking with various human service agencies
to assist in meeting consumer needs.
• Provide timely documentation of progress notes and professional services using Credible Software.
• Effectively manage caseload to consistently meet or exceed productivity.

March 2017- STELLA MARIS | CLEVELAND, OHIO

June 2017 Counselor Assistant—Volunteer
• Co-facilitated group therapy within a male residential treatment environment.
• Documented clinical progress notes.
• Assisted with treatment planning for clients addicted to opioids, alcohol, and other drugs.

EDUCATION
2019-Present Cuyahoga Community College | CLEVELAND, OHIO
• Associate of Applied Science in Human Services
• Chemical Dependency Short-Term Certificate
• Graduated 12/2021

2010-2012 Cleveland State University | CLEVELAND, OHIO

• Completed 46 Credits.
• Major: Business Marketing

ADDITIONAL SKILLS & QUALIFICATIONS

• Excellent interpersonal skills.

• Empathetic and compassionate for the ability to assist individuals with mental health and addiction disorders.
• Proficient in Microsoft Office Suite—Word, Excel, PowerPoint, and Outlook.
• Crisis intervention and conflict resolution skills.
• Supply management skills
• Reporting skills
• Delegation skills
• Motivational Interviewing
• Cognitive Behavior Therapy

CERTIFICATIONS & TRAININGS

• Chemical Dependency Counselor Assistant II

• Quality Mental Health Specialist
• CPR/First Aid Certification
• Peer Recovery Supporter
• Mental Health First Aid Instructor
• AEGIS De-escalation Training
• NAPPI Training
• Mission Tracker Software Training